Excellent communication, rang as what we ordered wasn't available, sorted out an alternative at the same price. We had asked for a half hour notice call for delivery - no problem. Phil rang, delievere... もっと見る
企業が回答しました
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レビュアーのコメントを見てみましょう
Purchased on line, Henrad radiator 600 x 2200 double panel, double connector type 22. Unfortunately the listing on Bradfords web site did not mention the fact that the item was in stock for nigh on f... もっと見る
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Very quick delivery (less than 48 hours from ordering), good quality products.
I recently ordered 500ltr bags of loam topsoil from my Bude branch. One bag was ordered over the weekend so would not have been processed until Monday. A further 2 bags were ordered today Wednesday at... もっと見る
企業が回答しました
企業情報
当該企業による記述
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
当該企業による記述
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
連絡先
Stratton Business Park, EX23 8LY, Bude, Cornwall, 英国
- 01288 270510
4.4
優良
171件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 97％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great product, price and delivery times
Great product, price and delivery times. Ordered a relatively small quantity of large Plywood sheets and timber. Good service every time.
2023年8月14日
Bradfords - Bude BBS からの回答
Hi Steve
I am pleased to see that you have had a positive experience with us! Good to hear our Bude branch did a great job on all fronts.
We hope to see you again soon.
Kind Regards,
Sam
Ordered chippings and sleepers garden…
Ordered chippings and sleepers garden looks great and Paul called before delivery and put the order where we wanted excellent thank you
2023年8月8日
Bradfords - Bude BBS からの回答
Hi Yvette
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Basil Halwill
The whole experience excellent from a very user friendly web site to a top draw delivery driver who expertly placed the material where required was extremely polite. No hesitation in recommending to others!
2023年7月27日
Bradfords - Bude BBS からの回答
Hi Basil
Thank you for taking the time to leave us a review.
I am so glad you had a great experience with us. It is always brilliant to hear that customers would recommend us.
We hope to see you again soon.
Kind Regards,
Sam
Delivery usually within 2 days and free…
Delivery usually within 2 days and free with qualifying spend
2023年7月22日
Bradfords - Bude BBS からの回答
Hi Karen,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Staff were really helpful as it was my…
Staff were really helpful as it was my first time using this company will definitely be using them again
2023年6月20日
Bradfords - Bude BBS からの回答
Hi Mr Stanley
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! We look forward to seeing you again.
Kind Regards,
Sam
Although an odd problem with delivery…
Although an odd problem with delivery details box, which, if you fill it in then you can’t proceed to checkout! However, if you go back and the second time DON’T fill in the ‘delivery details box’ you can proceed to checkout…. HOWEVER, AGAIN, when your delivery comes the original information you put in IS on the delivery note!! Despite that all was seamless and quick delivery 5*
2023年6月25日
Bradfords - Bude BBS からの回答
Good Afternoon Mr Blackwell
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for your feedback regarding the error you received on our website in the deliver details box,
This has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Great service help delivery guy when…
Great service help delivery guy when they say they will ring they do o
2023年6月7日
Bradfords - Bude BBS からの回答
Good Morning Mr Slater
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us,
I am happy to hear that you received a helpful delivery service, this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Order ready quickly, staff friendly and helpful
Placed an order through Bradfords and they had it ready for collection really quickly. Staff were super helpful and friendly. Will be using Bradfords again in the future :D
2023年5月29日
Bradfords - Bude BBS からの回答
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us with your order for collection,
Thank you for your kind words and feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Just what I needed when I wanted it
Just what I needed when I wanted it, delivered promptly too
2023年5月21日
Bradfords - Bude BBS からの回答
Good Morning DV
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Hassel free
Friendly driver and promptly delivered.
Easy to order and payment options via website.
2023年5月5日
Bradfords - Bude BBS からの回答
Good Morning Mr Shakespeare
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process,
Thank you for your feedback i am happy to hear that you received a prompt and friendly delivery service with your order,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Very happy with all aspects of my…
Very happy with all aspects of my dealings with Bradford’s, from placing my order to the very helpful delivery driver.. 5*
2023年5月12日
Bradfords - Bude BBS からの回答
Good Morning Mr Woods
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a helpful and friendly service from start to finish with your order,
Thank you for your kind words this has been passed onto all involved.
We hope to see you again soon.
Kind Regards,
Katie
Third order
Third order, drivers brilliant and helpful, prices very competitive. Yes great service.
2023年5月4日
Bradfords - Bude BBS からの回答
Hi Franklin,
Thank you for taking the time to leave us a review.
I am glad to see that this is now your third order,
We hope to see you again soon.
Kind Regards,
Joe.
Very good service
Very good service. Prompt phonecall confirming order and delivery day. Personable and helpful delivery driver.
2023年4月19日
Bradfords - Bude BBS からの回答
Good Morning Graham
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a good service from our Bude branch from start to finish with your order,
Thank you for your feedback regarding the personable and helpful delivery provided this has been passed onto all involved.
We hope to see you again soon.
Kind Regards,
Katie
Ordered online on a Saturday morning as…
Ordered online on a Saturday morning as opening times said open until 2p.m. Arrived at 1:30 to find gates closed. Had to wait until Monday to pick up. Not a huge problem but annoyed at the fact that opening times are incorrect on website.
When went to pick turns out emails don’t always register on system.
All said the reason for 3 stars is the fact that the staff on the counter were very helpful and all sorted quickly. Probably not worth doing an online order though.
2023年4月14日
Bradfords - Bude BBS からの回答
Good Afternoon
Thank you for taking the time to leave us a review.
I apologise greatly for these issues and for any inconvenience this may have caused you.
Our Bude branch have reported this and asked for it to be changed as they close at 12.00pm there
Kind Regards,
Joe.
Bradfords - Bude BBS からの回答
Good Afternoon Ken
Thank you for taking the time to leave us a review.
I am happy to hear that you have had a positive experience with us,
We hope to see you again soon.
Kind Regards,
Katie
Wrong product delivered
Wrong product delivered, I accept I may have clicked wrong item. However I took a sample of the stone I wanted in to be told this the correct product code. Ordered 2 bags even though wasn't happy I would have to pay a restocking price. Told them when ordering in store your driver disregarded what my wife had told him about placing the bags in 1st delivery. Only to come back and find the 2nd delivery was not the same other than it was 10mm. But was different stone, and the driver had taken the 1st bags back and placed the 2nd lot in the exact same place I said not to. Really not very happy
2023年4月9日
Bradfords - Bude BBS からの回答
Good Morning
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the product received and the delivery service provided by the branch.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Katie
Good Afternoon
Our branch has been in contact to advise that they have been in touch with yourselves to provide a suitable resolution.
If we can be of further help please do not hesitate to contact customer.services@bradfords.co.uk
Kind regards
Katie
Very helpful driver and tidy delivery
2023年4月17日
Bradfords - Bude BBS からの回答
Good Afternoon Colin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us,
Thank you for your feedback this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Products I wanted at a reasonable…
Products I wanted at a reasonable price, delivered when stated by nice and helpful driver,
2023年3月2日
Bradfords - Bude BBS からの回答
Hi Mark,
Thank you for taking the time to leave us a review.
We hope to see you again soon.
Lorna
So easy
So easy ! When I added to my order they did their best to get it onto the orginal delivery slot (which they did).
Humans who wanted to help !!
2023年2月10日
Bradfords - Bude BBS からの回答
Hi Matthew
Thank you for taking the time to leave us a review.
I am pleased that we were able to get both deliveries to you at the same time,
We hope to see you again soon.
Kind Regards,
Joe.
Nice to receive a phone call confirming…
Nice to receive a phone call confirming my online order had been received and letting me know what date to expect my delivery. I then got a text on the day with a time slot. Very efficient and good customer service.
2023年2月9日
Bradfords - Bude BBS からの回答
Good Evening Gill
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with placing your order online and have received a good and efficient customer services from our Bude branch from start to finish with your order,
Your feedback will be passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
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