Did an order online,got a call next day to confirm order and delivery day and am/pm preference. Contact on the day via text confirming details and approximate time. Driver, Jordan,was great, moved... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
It was supposed to be a curbside delivery and they were going to contact me to arrange a convenient time. No contact so there was only my disabled wife at home. The driver carried a very heavy deliver... もっと見る
企業が回答しました
First time I’ve used Bradfords and must say I was rather impressed . Ordered on website , that was easy to do. Got text and email confirming order. Then got a phone call later that day to arrange deli... もっと見る
企業が回答しました
Simple and easy to find what you want. Straight forward payment process, clearly identifying delivery cost. Delivery quick and very helpful on the day. Great service.
企業が回答しました
企業情報
当該企業による記述
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
当該企業による記述
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
連絡先
Silverton Road, EX2 8ND, Exeter, Devon, 英国
- 01392 829080
4.7
優良
195件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 97％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Poor all round
Ordered some fence posts for click and collect. Waited 3 days for a confirmation call like promised but nothing happened. So thinking its a mistake I called to confirm. All fine they said you can pick it up tomorrow morning. I was called back that afternoon just before closing to be told they actually didn't have the posts in stock and don't know when they would be. Also because of the lateness of there reply it left no time to arrange a replacement from somewhere else so had to wright of the weekend I had set aside for the project. Will never use again.
2020年5月26日
自発的なレビュー
Bradfords - Exeter BBS からの回答
Sorry for the mass of mess ups in servicing your order Mr Harris, behind the scenes admin is to blame and apologies to you again as it was you who has suffered as a result.
Thank you for the feedback
I placed an order online
I placed an order online, then got a phone call confirming delivery date. On that date, the order hadn't arrived by 3pm. so I rang them. They said the order was confirmed for that day but didn't know why it had not gone out and now they had no time to get it out. Then they rang back and said it would be with me shortly, as they had found someone who could deliver it. It came, delivered by a really nice, helpful guy. So they screwed up but saved the situation. Is that great service, or bad service?
2020年5月25日
自発的なレビュー
Great delivery service
Great quick delivery , driver was fantastic and of loaded exactly where I wanted it !!!
2020年5月19日
自発的なレビュー
Great service
2020年5月17日
自発的なレビュー
Excellent quality
Excellent website, personal service, quality of materials and prompt delivery
2020年5月17日
自発的なレビュー
Very bad service
had to wait 10 days and then it arrive at 16:00 and derived by one girl driver. said Steve sent her out. what happened to social distance when it need a two man lift.
please get your act together
wont be using again until this is sorted.
2020年5月12日
自発的なレビュー
Bradfords - Exeter BBS からの回答
Thank you for the feedback Ed, sorry for the trouble and work practices have been sharpened up considerably
Excellent help given by delivery driver…
Excellent help given by delivery driver even with social distancing
2020年4月30日
自発的なレビュー
Excellent service and helpful staff
2020年4月21日
自発的なレビュー
Goods arrived on the due date
Goods arrived on the due date, as promised. Courteous driver, excellent service.
2020年4月18日
自発的なレビュー
Although I cancelled the order the…
Although I cancelled the order the young lady who I dealt with was excellent. She was very understanding and very efficient in dealing with my cancellation and returning my cash.
2020年4月14日
自発的なレビュー
Well done Bradfords
Kept in contact about changing situation during covid-19 situation. Delivered within decent timeframe and with proper distancing observed. All goods as expected. Good job.
2020年4月7日
自発的なレビュー
Finally a builders merchant that was…
Finally a builders merchant that was still operating during this trying time. collect worked well.
2020年4月6日
自発的なレビュー
Bradfords - Exeter BBS からの回答
All part of the service Rick, kind of you to share, thank you
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