I love using Bradfords. Staff are always customer friendly and always willing to help. I generally buy timber amongst other items.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Keith delivered again on time and professional as ever. Dropped off where i requested without any problems. 500kg bag of Loam TopnSoil, which looks to be a good quality mix. Bradfords makes delivering... もっと見る
企業が回答しました
I've been using Bradford's for years and ive yet to find a more accommodating builder supply merchants. The service in their well stocked clean yard is excellent and the standards is just the same in... もっと見る
企業が回答しました
It was time for a new kitchen after 24 years. We chose a local branch of Bradfords. Kitchen design was excellent (probably the last design by Joan before she retired). Great care taken through the de... もっと見る
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企業情報
当該企業による記述
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
当該企業による記述
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
連絡先
Porchestall Drove, BA6 9NW, Glastonbury, Somerset, 英国
- 01458 834770
4.5
優良
250件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 97％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ordered online
Ordered online on saturday night and had a phone call on monday to say delivery would be Thursday. On day of delivery a text saying a time slot of when they would arrive. Perfect delivery and bags placed where I wanted them.
2022年4月14日
Bradfords - Glastonbury BBS からの回答
Hi Tracey,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Bradfords - Glastonbury BBS からの回答
Hi David,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
I have used my local Bradfords building…
I have used my local Bradfords building supply company before, but this was the first time for a delivery. The Order was very quickly followed up by a phone-call the following day, when delivery was arranged. All went well, so am pleased with the experience and would use again.
2022年4月2日
Bradfords - Glastonbury BBS からの回答
Hi Diane,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Fast efficient service and very helpful…
Fast efficient service and very helpful delivery man who went the extra mile in dropping the load exactly where we needed it
2022年4月1日
Bradfords - Glastonbury BBS からの回答
Hi Keith,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Bradfords - Glastonbury BBS からの回答
Hi Steve,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
This top soil had obviously been…
This top soil had obviously been hanging around in the bulk bag for some time. The soil was badly compacted and there was a growth of lichen and some seeds on the surface. It has taken ages to break up the soil sufficiently to free it from the bag. This is not what I would normally expect of a bulk bag of top soil
2022年3月29日
Bradfords - Glastonbury BBS からの回答
Hi Dr Wilde,
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the quality of the top soil that you have received.
I apologise greatly for this and for any inconvenience this may have caused you.
I will pass this on to the delivering branch so that we can resolve this for you.
Kind Regards,
Charlotte
Online ordering easy, delivery rubbish.
The process of placing the ok order online was very easy.
But for delivery there is much room for improvement. The txt msg sent at 7:33 said delivery (same day) between 7:30 and 9:30, then had a call asking if he could arrive in next 15mins. Then another call asking where I was despite giving clear instructions to their office previous day. Finally, driver was a miserable so and so. At least I got what was ordered.
2022年3月22日
Bradfords - Glastonbury BBS からの回答
Hi Peter,
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the miss communication on our end in regards to your delivery.
I apologise greatly for this and for any inconvenience this may have caused you.
I will look into this further with the delivering branch, to see what caused this to happen.
Kind Regards,
Charlotte
Excellent service provided.
2022年3月12日
Bradfords - Glastonbury BBS からの回答
Hi Adam,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Bradfords - Glastonbury BBS からの回答
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know at ecommerce@bradfords.co.uk
Kind Regards,
Charlotte
Very helpful on the phone
Very helpful on the phone. Delivered a day early but called ahead to check. Left delivery exactly where I asked. Would certainly recommend
2022年2月26日
Bradfords - Glastonbury BBS からの回答
Hi Lorna,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and that you are more than happy with the service that you received.
Kind Regards,
Charlotte
Bradfords - Glastonbury BBS からの回答
Hi Michael,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and our team in Glastonbury and that you are more than happy with the service that you received.
We hope to see you again soon.
Kind Regards,
Charlotte
Send out one person to deliver only
This is no criticism of the delivery man who was good and did just as we asked but it was absolutely rediculous to send a man on his own to deliver the 4 4x8 boards. If my wife had been in on her own it would have been hopeless. The problem is that this is the second time this has happened. The last time my wife was on her own and we are sheilding so she did not want to leave the front door even if she had been able to help. We had an area ready for the delivery but the man said he could not do it alone. We had told Bradfords that we would not be able to help and they knew this but still sent a man on his own. He tried his best to deliver but when we checked the boards and wood were damaged. We sent in photos and emailed them and have never heard back. If we could buy elsewhere we would.
2022年2月16日
Bradfords - Glastonbury BBS からの回答
Hi,
Thank you for taking the time to leave us a review.
I am saddened to see that you have had such a negative experience with your delivery from ourselves and with the service that you have received while trying to resolve the issues that you have experienced.
I trust that this has now been rectified by the branch,
Who I will follow this up with shorty.
If this is not the case, please contact me at ecommerce@bradfords.co.uk
Kind Regards,
Charlotte
These guys couldn't be more helpful
These guys couldn't be more helpful! I only needed 1 piece of timber, not exactly a big spender, so ordered online for collection but the store don't stock it (tech fault). They emailed to explain, apologetically and said I could collect it from a different branch or get refunded. Instead, between Joe and Jay they arranged to have it brought across for me within a few days.
When I collected it, it was 4.2m, not 2.1m as I'd ordered. They explained that the ends weren't perfect (about 50cm at most) so had supplied a larger piece. On request, they then supplied me a hand saw to cut it down as it wouldn't fit in the car. Overall I'm very happy with the service!
2022年2月6日
Bradfords - Glastonbury BBS からの回答
Hi Luke,
Thank you for taking the time to leave us a 5 star review.
I am pleased to see that you have had such a positive experience with us and our team in Glastonbury and that you are more than happy with the service that you received.
We hope to see you again soon!
Kind Regards,
Charlotte
Bradfords - Glastonbury BBS からの回答
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and our team in Glastonbury.
We hope to see you again soon!
Kind Regards,
Charlotte
Immediate confirmation of order and…
Immediate confirmation of order and delivery arrangements. Excellent service as always.
2022年1月22日
Bradfords - Glastonbury BBS からの回答
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had such a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Ordered and delivered next day
2022年1月22日
Bradfords - Glastonbury BBS からの回答
Hi David,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Order was delayed but good…
Order was delayed but good communication and really helpful delivery driver
2021年11月16日
Bradfords - Glastonbury BBS からの回答
Hi Phillip,
Thank you for taking the time to leave us a review.
I am really sorry to hear that there was a delay in getting your order delivered.
It is great to hear that our time were able to keep you updated with the delivery date and our driver provided helpful customer service.
We hope to see you again soon.
Many Thanks
Megan
Bradfords are always superb!!
2021年10月6日
Bradfords - Glastonbury BBS からの回答
Hi Paul,
Thank you for taking the time to leave us a review.
I am pleased to hear you kind words about our Glastonbury branch.
It is great that you find our teams customer service to be superb.
If there is anything else that we can do for you please do email Ecommerce@bradfords.co.uk
Many Thanks
Megan
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