Front desk are friendly and helpful as always. Guys at the rear of the shop are generally very off with anyone who turns up that isn’t ‘trade’ and can be quite standoffish with zero customer service s... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Zac our delivery driver had a tricky job lifting the top soil with his crane onto our elevated front garden. But after 3 attempts in 3 different positions he nailed it. Completed without complaint. A... もっと見る
企業が回答しました
Good advice when placing my order for an Oak external stable door. Delivered earlier than expected as there was one in stock at the Depot and it arrived today well within the notified delivery slot.... もっと見る
企業が回答しました
Very swift phone call from the branch (Malvern) telling me when my order would be delivered following my on-line purchase. Delivery driver placed the items exactly where they were needed - I didn't e... もっと見る
企業が回答しました
企業情報
当該企業による記述
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
当該企業による記述
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
連絡先
Crown Works, WR14 2QP, Malvern, Worcestershire, 英国
- 01684 573297
4.9
優良
246件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 95％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent experience
Very prompt delivery. Products as described. Happy to purchase from Bradfords in the future
2023年7月17日
Bradfords - Malvern BBS からの回答
Hi Tom
I am pleased to see that you have had a positive experience with us!
We look forward to seeing you again soon.
Kind Regards,
Sam
Very efficient service from Malvern…
Very efficient service from Malvern branch with a phone call telling me when my order would arrive. Delivery driver excellent
2023年7月18日
Bradfords - Malvern BBS からの回答
Hi Ian,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We are glad that our driver gave you good service.
Kind Regards,
Joe.
All good staff very helpful.
2023年7月13日
Bradfords - Malvern BBS からの回答
Hi Mike
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Bradfords - Malvern BBS からの回答
Good Morning William
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process,
We hope to see you again soon.
Kind Regards,
Katie
Great company to deal with
Great company to deal with, very competitive prices. Used the internet site to order.
Malvern branch communications with me were excellent.
Would highly recommend.
2023年6月23日
Bradfords - Malvern BBS からの回答
Hi Mark,
Thank you for taking the time to leave us a review.
We are please that your whole order was handled to a high standard,
We hope to see you again soon.
Kind Regards,
Joe.
Bradfords - Malvern BBS からの回答
Good morning,
Thank you for taking the time to leave us a review.
we are pleased that you forunf our staff friendly,
We hope to see you again soon.
Kind Regards,
Joe.
Excellent service perfect
2023年6月19日
Bradfords - Malvern BBS からの回答
Hi Duncan,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Ordered products online and they were…
Ordered products online and they were delivered when agreed. Delivery was notified by text and everything seemed to go as expected. Delivery driver was polite and helpful.
2023年6月11日
Bradfords - Malvern BBS からの回答
Good Afternoon Mike
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a helpful and polite service from start to finish with your order,
Your feedback has been passed onto all involved in the branch,
We hope to see you again soon.
Kind Regards,
Katie
waited in all day for delivery
waited in all day for delivery. had a text at 14.30 stating delivery would be between 15.00 and 17.00 16.45 called to see where delivery was. was told the driver could not get lorry down road due to a parked car. No contact from driver.
will not use bradfords ever again.
2023年5月26日
Bradfords - Malvern BBS からの回答
Good Morning Mr Price
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the delivery service provided by your local branch.
I apologise greatly for these issues and for any inconvenience this may have caused you.
This has been feed back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Katie
Stress free process
2023年5月25日
Bradfords - Malvern BBS からの回答
Good Afternoon Richard
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Early delivery of decking and driver…
Early delivery of decking and driver helped me load into my garden
2023年5月21日
Bradfords - Malvern BBS からの回答
Good Morning Adrian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the delivery service provided with your order,
This has been feedback to all involved,
We hope to see you again soon.
Kind Regards,
Katie
Great service and delivery
Ordered railway sleepers and a new garden vac/blower on Friday and all delivered on Tuesday. Free delivery as it was over £100 and quality is fantastic. Opened an account and will definitely be using them again.
Highly recommended.
2023年5月19日
Bradfords - Malvern BBS からの回答
Good Evening Derek
Thank you for taking the time to leave us a review,
I am happy to hear that you have had a postive experience with us and your order,
Thank you for the recommendation, your feedback has been passed onto all involved,
We look forward to seeing you again,
Kind Regards,
Katie
Great all good
2023年5月18日
Bradfords - Malvern BBS からの回答
Good Evening Mrs Gardner
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Double-charged for a few pieces of…
Double-charged for a few pieces of gravel board. 5 days to get money back.
2023年4月10日
Bradfords - Malvern BBS からの回答
Good Afternoon
Thank you for taking the time to leave us a review
I am sorry to hear that you where not happy with the service provided.
I apologise greatly for these issues and for any inconvenience this may have caused you.
Thank you for your feedback this is greatly appreciated without this we would not be able to improve our service provided.
If we can be of further help please do not hesitate to contact customer.services@bradfords.co.uk
Kind Regards,
Katie
Swift communications and very helpful…
Swift communications and very helpful when I had a query!
Delivery driver prompt and polite too. Managed to get my products exactly where I needed them
2023年5月15日
Bradfords - Malvern BBS からの回答
Hi Stephen,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Lorna
Ease of ordering
Ease of ordering. Very helpful service and personable drivers. Good product. Thanks for the delivery Zac!
2023年5月6日
Bradfords - Malvern BBS からの回答
Good Morning Sean
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process,
Thank you for your feedback regarding the helpful delivery service provided with your order,
This has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Bradfords - Malvern BBS からの回答
Good Morning
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a friendly and early delivery service with your order from our Malvern branch,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Super fast and extremely friendly
2023年4月28日
Bradfords - Malvern BBS からの回答
Good Afternoon John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the service provide with your order.
We hope to see you again soon.
Kind Regards,
Katie
Always chose Bradfords first 👍
Easy to use web site .. Fast delivery and super helpful when delivered by the driver … Top service.
2023年5月1日
Bradfords - Malvern BBS からの回答
Good Afternoon Mr Bottomley
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process,
Thank you for your kind words and feedback regarding the delivery service provided with your order this has been passed onto all involved.
We hope to see you again soon.
Kind Regards,
Katie
Hidden Gem!
Great service, good prices and quality timber. Very pleased i happened to use Bradfords, will defo go again.
2023年4月28日
Bradfords - Malvern BBS からの回答
Hi Meinir,
Thank you for taking the time to leave us a review.
I am pleased to see that you stumbled across us, and have had a positive experience with us!
We hope to see you again soon. Please spread the word.
Lorna
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。