Service has always been spot on and this latest delivery is no different. It is never easy for the driver to unload at my address using the Hiab on his lorry due to overhead cables. The care Bradfords... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ordered 3 lengths of skirting board when delivered 1 length was the wrong profile rang up was told I'd get a call back regarding the replacement, didn't get a call and 2 days later the correct skirtin... もっと見る
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Zac our delivery driver had a tricky job lifting the top soil with his crane onto our elevated front garden. But after 3 attempts in 3 different positions he nailed it. Completed without complaint. A... もっと見る
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Very swift phone call from the branch (Malvern) telling me when my order would be delivered following my on-line purchase. Delivery driver placed the items exactly where they were needed - I didn't e... もっと見る
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企業情報
当該企業による記述
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
当該企業による記述
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
連絡先
Crown Works, WR14 2QP, Malvern, Worcestershire, 英国
- 01684 573297
4.7
優良
258件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 97％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bradfords - Malvern BBS からの回答
Hi Alan,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Charlotte
Very efficient and quick service
2022年4月3日
Bradfords - Malvern BBS からの回答
Hi Robert,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
No invoice on my online account
The materials I ordered where great and the chap delivering them was fantastic.
My only criticism, was that everything was more expensive than I was expecting (though I understand that everything has gone up) and that I still have no invoice on my online accounts. This makes it difficult for the sales people to see when I call into the store or ring up. Apparently the online account is not compatible with the instore accounts!
2022年3月24日
Bradfords - Malvern BBS からの回答
Hi Qu,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If you contact us via ecommerce@bradfords.co.uk with your account details (account number and email address) we will see what we can do in regards to linking your accounts.
Kind Regards,
Charlotte
Excellent service driver very polite…
Excellent service driver very polite and managed yo manouver into a very small area with the lorry
2022年3月21日
Bradfords - Malvern BBS からの回答
Hi Helen,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and that you are more than happy with the service that you have received!
We hope to see you again soon.
Kind Regards,
Charlotte
Fantastic quality fence panels…
Fantastic quality fence panels delivered really quickly, free delivery and txt message to say on their way.
Looks fabulous now and really couldn't expect any more from them 👍🏻
Also Bradfords we're the best price too.
2022年3月6日
Bradfords - Malvern BBS からの回答
Hi Lynda,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish!
We hope to see you again soon.
Kind Regards,
Charlotte
Bradfords - Malvern BBS からの回答
Hi Patrick,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Great service, from ordering to delivery
Great service. Ordered online, got a text and email confirmation. Then got a phone call the morning before to confirm delivery. Got a further text message on the day to give me a timeslot and the name of the driver. Delivery was on time, by very polite and helpful driver who carried my fence panels to where I wanted them. Would use again.
2022年2月28日
Bradfords - Malvern BBS からの回答
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and that you are more than happy with the service that you received.
We hope to see you again soon!
Kind Regards,
Charlotte
Service was excellent.😊
Service was excellent.😊
I had ordered these fence panels online on Sunday 20th February . I received a email to say when they would be delivered and they were delivered on Wednesday 23rd, as promised.
Unfortunately I was at work on that day, but the delivery man phoned me to check that it was the right address and most importantly left the panels where I had requested.
Thankyou so much, will definitely use you again and tell my colleagues & friends of your wonderful service.
2022年2月24日
Bradfords - Malvern BBS からの回答
Hi Sharon,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had such a positive experience with us and our branch team in Malvern.
We hope to see you again soon!
Kind Regards,
Charlotte
Bradfords - Malvern BBS からの回答
Hi,
Thank you for taking the time to leave us a 5 star review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Helpful staff
Clear website and pricing with accurate delivery schedules. Helpful staff and excellent communication electronically and by phone.
2022年1月10日
Bradfords - Malvern BBS からの回答
Hi,
Thank you for taking the time to leave us a 5 star review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Effective and efficient
Price, quality of service, speed of delivery especially over the Christmas period and well packaged.
Couldn’t ask for any more. Will be using again.
2022年1月1日
Bradfords - Malvern BBS からの回答
Hi,
Thank you for taking the time to leave us a 5 star review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Good experience
Near term delivery day offered very soon after order placed. Delivery slot offered and delivery was right in the middle.
2021年12月6日
Bradfords - Malvern BBS からの回答
Hi,
Thank you for taking the time to leave us a 5 star review.
I am pleased to see that you have had a positive experience with us.
We hope to see you again soon!
Kind Regards,
Charlotte
Bradfords - Malvern BBS からの回答
Hi Steve,
Thank you for taking the time to leave us a 5 star review.
I am pleased to see that you have had a positive experience with us and that you are satisfied with the service you have received.
We hope to see you again soon.
Kind Regards,
Charlotte
Easy to order online
Easy to order online, local depot always very pleasant when they phone to confirm order with prompt delivery.
Wish the delivery charge was less though !
2021年12月2日
Bradfords - Malvern BBS からの回答
Hi Mr Bevan,
Thank you for taking the time to leave us a 5 star review.
I am pleased to see that you have had a positive experience with us.
I will pass on your feedback in regards to the delivery charge.
Kind Regards,
Charlotte
Great service again from Bradford’s
Great service again from Bradford’s - communication from the office, and excellent delivery from driver Andy.
2021年11月28日
Bradfords - Malvern BBS からの回答
Hi,
Thank you for taking the time to leave us a 5 star review.
I am pleased to see that you have had a positive experience with us.
I will pass on your feedback to the branch and to Andy!
Kind Regards,
Charlotte
Very efficient
They rang straight after I had placed the order to arrange convenient delivery day. I am very pleased with the gravel ordered.
2021年11月15日
Bradfords - Malvern BBS からの回答
Hi Wendy,
Thank you for taking the time to share your experience with us.
I am pleased to hear that our team at Malvern were able to provide a great delivery service.
It is great to hear communication was good and you were satisfied with with product.
If we can do anything else please do let us know.
Many Thanks
Megan
Bradfords - Malvern BBS からの回答
Hi Jon,
Thank you for taking the time to leave us a review!
I am pleased to see that you have had a positive experience.
We hope to see you again soon.
Kind Regards,
Charlotte
Excellent service …
Excellent service and the delivery driver went above and beyond in carrying my fencing round to the back garden. Thank you.
.
2021年10月8日
Bradfords - Malvern BBS からの回答
Hi Margaret,
Thank you for taking the time to leave us a review.
It is great to hear about the excellent customer service our Malvern branch provided you and that they went above an beyond in carrying your fencing around for you.
If there is anything else that we can do for you please email Ecommerce@bradfords.co.uk
We hope to see you again soon!
Many Thanks
Megan
Excellent service
Very simple ordering process, good communication re delivery and very helpful delivery driver. Goods supplied as described.
2021年10月2日
Bradfords - Malvern BBS からの回答
Hi Anthony,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Easy to order very friendly staff and…
Easy to order very friendly staff and good communication
2021年9月30日
Bradfords - Malvern BBS からの回答
Hi Andrew,
Thank you for taking the time to leave us a review.
It is great to hear that you found that your experience with our Malvern branch to be easy and that you received great communication.
If we can do anything else please do email Ecommerce@bradfords.co.uk
We look forward to seeing you again soon.
Many Thanks
Megan
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