Website easy to use, I found the product I wanted and ordered it without any issue. Payment wasn't a problem, confirmation of order was quickly received. I received a text regarding delivery date and... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Just moved to Falmouth and had never come across Bradfords. Free delivery of some loft insulation (over £150 order that came the next day. Wanted to return one roll as unused. Near instant reply t... もっと見る
Easy to order on the website. Always followed up by a call from the branch with a delivery date, which is followed up by confirmation of likely delivery time. Particularly mention to your staff at Pe... もっと見る
企業が回答しました
Friendly, helpful staff once Id called them but my order hadn't been processed properly due to "computer glitch" and I would have had to wait longer for delivery if hadn't called the store. All deli... もっと見る
企業が回答しました
企業情報
当該企業による記述
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
当該企業による記述
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
連絡先
Eastwood Park, TR10 8LA, Penryn, Cornwall, 英国
- 01326 373710
4.9
優良
114件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 97％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The ease of the web site
The ease of the web site, the online chat also helped as i was struggling to send the order. The staff at the Penryn store were more than helpful, kept me informed when the delivery was arriving, couldn't fault them.
2023年9月4日
Bradfords - Penryn BBS からの回答
Hi Paul
I am pleased to see that you have had a positive experience with us!
Thank you for the kind words. We hope to see you again soon.
Kind Regards,
Sam
The guy in the office and the warehouse…
The guy in the office and the warehouse guy were very helpful and supplied what I needed. Thanks for help and putting the materials in my car.
Bradfords were only suppliers. Good use of purchase on line and collect.
Good experience thanks
2023年9月10日
Bradfords - Penryn BBS からの回答
Good Afternoon Judith
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with your order for collection with our Penryn branch
Thank you for your kind words and feedback this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Good efficient Service
Website has greatly improved. Delivery was free and well managed.
Seemed a bit expensive.
2023年8月7日
Bradfords - Penryn BBS からの回答
Good Afternoon J Thomas
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us placing your order online,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Bradfords - Penryn BBS からの回答
Good Afternoon Mr Fisher
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with all your orders,
Thank you for your kind words and feedback this has been passed onto all involved in the branch,
We look forward to seeing you soon,
Kind Regards,
Katie
Excellent service delivered when they…
Excellent service delivered when they said they were going to
2023年6月10日
Bradfords - Penryn BBS からの回答
Good Afternoon Mr Jewell
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Penryn branch and have received a excellent service,
Your feedback has been passed onto all involved with your order in the branch,
We hope to see you again soon.
Kind Regards,
Katie
Great product
Great product, competitive prices prompt delivery and friendly helpful staff. 10/10
2023年5月17日
Bradfords - Penryn BBS からの回答
Good Morning John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and have received a Prompt and friendly delivery service with your order,
This has been passed onto all involved in the branch,
We hope to see you again soon.
Kind Regards,
Katie
Bradfords - Penryn BBS からの回答
Good Afternoon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Friendly and helpful
First time using this company so didn't know what to expect. Sometimes small-time DIYers feel like nuisances at big trade depots, but not at Bradfords. Staff at the depot couldn't have been more helpful, and the delivery driver was skilful, patient and good-humoured. Prices were very reasonable, so in all, a good experience, and we'll be back for more.
2023年5月17日
Bradfords - Penryn BBS からの回答
Hi David,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon as you are definitely not a nuisance.
Lorna
Friendly
Friendly, helpful staff once Id called them but my order hadn't been processed properly due to "computer glitch" and I would have had to wait longer for delivery if hadn't called the store.
All delivered, staff at store and driver very helpful.
2023年4月11日
Bradfords - Penryn BBS からの回答
Good Afternoon LB
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Penryn Branch,
Thank you for your feedback regarding being contacted about the delivery of your order this has been passed onto all involved,
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Katie
Bradfords - Penryn BBS からの回答
Good Morning Jonathan
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a helpful service from our Penryn branch with all your order,
This has been feedback to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Good local supplier
Excellent price and no fee delivery over a certain amount that other suppliers still charge for. Very competitive prices will look firstly at Bradfords for all future DIY materials.
2023年4月9日
Excellent service
2023年3月31日
Bradfords - Penryn BBS からの回答
Good Morning Alison
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Bradfords - Penryn BBS からの回答
Good Evening Mr Denmead
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience and found our Penryn Staff to be helpful and welcoming
Thank you for your kind words this will be passed onto the branch,
We hope to see you again soon.
Kind Regards,
Katie
Bradfords - Penryn BBS からの回答
Good Evening Mr Maclean
Thank you for taking the time to leave us a review.
I am happy to hear that you received a high level of customer service from our Penryn branch
Thank you for your feedback this will be passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Great service as ever...
Easy to order, delivered right into my property. Have used Bradfords several times, very reliable with great quality products
2023年3月21日
Bradfords - Penryn BBS からの回答
Hi Rick,
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Lorna
Excellent service and helpful, friendly staff
Whenever I deal with Bradfords I get excellent customer service, a good range of products, I can guarantee accurate delivery for my clients and plan my work without delays. There have been excellent deals on offer too.
2023年3月14日
Bradfords - Penryn BBS からの回答
Good Evening Mr House
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Penryn branch,
Thank you for your feedback I happy to hear that you have received excellent customer service with all your orders placed with the branch,
This has been passed onto all involved with your orders,
We look forward to seeing you again soon,
Kind Regards,
Katie
Very accommodating at the branch could…
Very accommodating at the branch could not help me enough and delivered my products at short notice and kept me informed of delivery. On delivery stacked the wood out of site neatly. Great service above my expectations
2023年3月3日
Bradfords - Penryn BBS からの回答
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Bradfords - Penryn BBS からの回答
Good Afternoon Mr Doble
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Penryn branch and where happy with the ordering process from placing your order to delivery.
Thanks you for your kind words and feedback this will be passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Good product and reasonably priced
2023年1月5日
Bradfords - Penryn BBS からの回答
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Just bought a 5.1 length of 9x1 from my…
Just bought a 5.1 length of 9x1 from my local branch £78. Disgusting price. Won't be using them again ever..
2023年1月3日
自発的なレビュー
Bradfords - Penryn BBS からの回答
Good Afternoon Mr Bettison
Thank you for taking the time to leave us a review.
I am sorry to hear that you are unhappy with the timber you have purchased today.
This feedback has been passed onto the Branch concerned,
Kind Regards,
Katie
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。