Overall, very easy to select and pay online and collect once notified. Competitive prices. The only reason it wasnt 5 stars was the collection process - having to collect a ticket from the counter,... もっと見る
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レビュアーのコメントを見てみましょう
Ordered online, easy to use web site and to create an account. Best price in the area by far. Kept informed on the delivery of my order. Delivery driver really polite and very helpful.
Great service Ordered online collected the following day, spoke to I think James on the phone who was very helpful with his knowledge about the product.
I have to write a review to mention how helpful and friendly all the staff are at the st Austell branch on each of my visits, 👏👏 bradfords you've got some great staff there.
企業が回答しました
企業情報
当該企業による記述
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
当該企業による記述
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
連絡先
Manfield Way, PL25 3HQ, St Austell, Cornwall, 英国
- 01726 793279
4.7
優良
337件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 94％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service all round
Apart from the great selection of goods to buy, the staff on-site are always friendly and keen to assist.
2026年8月11日
Bradfords - St Austell BBS からの回答
Hi David
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Very good
Overall, very easy to select and pay online and collect once notified. Competitive prices.
The only reason it wasnt 5 stars was the collection process - having to collect a ticket from the counter, use that to get the products which is no problem, but then to have to queue up again to return the ticket to the main counter seemed an unnecessary complication. Overall very good
2026年8月11日
Great service
Great service
Ordered online collected the following day, spoke to I think James on the phone who was very helpful with his knowledge about the product.
2026年7月31日
Ordered online
Ordered online, easy to use web site and to create an account. Best price in the area by far. Kept informed on the delivery of my order. Delivery driver really polite and very helpful.
2026年8月1日
See you again soon.
Several previous deliveries from this outstanding company have proved how care, efficiency and patience make for a very pleasant experience.
Add to these qualities an interesting ,engaging conversation on every occasion and one is left looking forward to the next time.Many thanks.
2026年8月4日
STOCK LEVELS WRONG
Booked my stuff online they took payment, I went to collect and 4 of the items had been refunded due to no stock, went to the shelf, and they were in stock, no sign of a refund through PayPal, but I still had to pay for the items again. 1 Week later still no refund. GET YOUR STOCK LEVELS RIGHT, ST. AUSTELL & LAUNCESTON.
2026年7月31日
Bradfords - St Austell BBS からの回答
Good Morning Paul
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Friendly staff
I have to write a review to mention how helpful and friendly all the staff are at the st Austell branch on each of my visits, 👏👏 bradfords you've got some great staff there.
2026年7月29日
自発的なレビュー
Bradfords - St Austell BBS からの回答
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Bradfords St Austell go the extra mile.
Bradfords St Austell is a fantastic branch.
They are always so helpful and welcoming.
They go the extra mile in their customer service, which really unusual for building merchants. They will always be my first choice , even though I work for a competitor of theirs.
2026年6月23日
Bradfords - St Austell BBS からの回答
Hi Andrew
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us. Coming to us despite where you work is high praise indeed!
We hope to see you again soon.
Kind Regards,
Sam
Never had a problem
Never had a problem with Bradford St Austell, keeps you informed and friendly, helpful driver.
2026年6月26日
Bradfords - St Austell BBS からの回答
Hi Nik.
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Always polite and helpful.
2026年6月18日
Bradfords - St Austell BBS からの回答
Hi Philip
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent customer service
Placing an order on the website was easy I was able to see stock levels at my preferred Bradfords. After placing my order I received a phone call from said Bradfords thanking me for my order and to arrange a delivery day. Excellent customer service
2026年2月27日
Bradfords - St Austell BBS からの回答
Hi Lynne
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
First class service
2026年2月25日
Bradfords - St Austell BBS からの回答
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Quick delivery good communication and…
Quick delivery good communication and happy with product
2026年2月24日
Bradfords - St Austell BBS からの回答
Hi Jonathan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent
The team at St Austell branch are always great - could communication on deliveries and the drivers are always very helpful. Had reason to collect some materials from the branch a couple of days ago - the yard team are also very helpful
2026年2月28日
Bradfords - St Austell BBS からの回答
Hi Chris
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Staff really friendly and very helpful.
2026年2月26日
Bradfords - St Austell BBS からの回答
Hi Phil
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Bradfords - St Austell BBS からの回答
Hi David
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
2nd time used.
Called for delivery time on day, received call back almost straight away. Delivery on time and driver very helpful and cheerful.
Overall very good.
2026年1月7日
Bradfords - St Austell BBS からの回答
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Prompt delivery post-ordering
Prompt delivery post-ordering and decent delivery guy. I'd have given 5-stars but delivery price for an under 1-mile journey is too steep.
2025年12月7日
Bradfords - St Austell BBS からの回答
Hi John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
We will look into what we can do regarding the delivery charges to make them more reasonable in future.
Kind Regards,
Sam
Bradfords - St Austell BBS からの回答
Hi Sonny
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent service.
From ordering to the delivery was excellent. Delivery driver was brilliant.
2025年9月30日
Bradfords - St Austell BBS からの回答
Hi Bryan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
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