Great communication regarding delivery both from Willand (Devon) branch (friendly, helpful staff) and via email from Bradfords and direct supplier. Order contained items dispatched from various sour... もっと見る
企業が回答しました
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The team at Bradfords in Willand are all really helpful and friendly. Whether on the phone or in person, I've always been impressed with their willingness to find an answer to my questions. In particu... もっと見る
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Products themselves, great. The people, brilliant. The actual service, suspect. A poor lack of communication meant I had 54+ mile round trip to collect a small order. A shame when they had a bra... もっと見る
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Really easy to order Customer service excellent with letting me know the status of my delivery Actual delivery was excellent Friendly and reliable Lovely product Highly recommended
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企業情報
当該企業による記述
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
当該企業による記述
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
連絡先
Old Mole Depot, South View Road, EX15 2RU, Willand, Cullompton, 英国
- 01884 820 078
4.8
優良
136件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 97％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fast and efficient service
Deliver was early and the driver was extremely skilled in getting through the carelessly parked cars outside
Topsoil was gOod value for money compared to other suppliers
Quality looks good although not used yet
2020年10月9日
First Order
Got a call that my order would be delivered and received it within the hour, via their excellent driver. I cannot give five stars due to the awful website which continually crashes. I had been trying to order the gear for over a week. Please sort your website out. it really is appalling! Even as I am writing this review now the site won't open!
2020年7月9日
自発的なレビュー
Bradfords - Willand BBS からの回答
Thanks or the feedback Steve, our website is best described as a motorway with bank holiday traffic on at the moment and I am really sorry for the frustration it has obviously caused you, we are upgrading our platform in August which will improve the website performance all being well, thank you for bearing with it and getting an order in and the lovely comments about our team in Willand.
Ordered online had a phone call in the…
Ordered online had a phone call in the morning to let me know that my delivery would arrive later and a call from the delivery driver to say he would be with me shortly both the driver and the office were polite and friendly and would be happy to order from them again I recommend them for the service to any one
2020年7月7日
自発的なレビュー
Great service that could have easily been excellent
Great timber, delivered to my home as promised.
Staff were great when contacted by phone, but there was a slight disconnect between the website and the branch as there was no delivery date provided until prompted.
2020年7月5日
自発的なレビュー
Great customer service
This is the first time I have used Bradfords Building Supplies and I will certainly use them again. Excellent customer service, the delivery was prompt and the driver very helpful in dropping off the items.
2020年7月3日
自発的なレビュー
Very efficient and fantastic service
2020年6月30日
自発的なレビュー
A great building suppliers with good…
A great building suppliers with good quality materials and local depots.
2020年6月28日
自発的なレビュー
Thanks for the excellent service in these times.
Thanks for the Excellent and friendly service.
Will definitely use again
2020年6月13日
自発的なレビュー
Delivered short
If you measure a company by its response to problems, Bradfords is pretty poor. Delivery was short two items, reported within the specified timescale, but no action to correct the shortfall, despite calling and emailing the branch. Maybe as a casual customer, I don't matter to them. Not impressed - not got my full order or my money back!
2020年6月9日
自発的なレビュー
Bradfords - Willand BBS からの回答
If this is still the case can you please reply to your order confirmation with what you are missing Ray, I can arrange a refund for the missing items at the very least, sorry about the poor service.
Always most helpful
Always most helpful, prompt delivery could not fault these guys.👍👍👍👍👍
2020年6月5日
自発的なレビュー
Good friendly and timely service well…
Good friendly and timely service well done all thank you
2020年6月4日
自発的なレビュー
Swift delivery via online order
Swift delivery via online order - many thanks Bradfords
2020年6月1日
自発的なレビュー
Great service
I can’t fault this building supplier, from order to delivery it was seamless, and was actually cheaper than my current supplier that I have trade discount with.
2020年5月26日
自発的なレビュー
On time great driver placed order where…
On time great driver placed order where I wanted it will use again
2020年5月23日
自発的なレビュー
Great delivery
2020年5月10日
自発的なレビュー
Was there when I needed it
Was there when I needed it. Ordered on line and collected when slot was available.
2020年4月27日
自発的なレビュー
Always reliable
Always reliable, polite and great service during these challenging times
2020年4月21日
自発的なレビュー
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