Bradfords - Yeovil BBS レビュー 315

TrustScore 5段階評価の4.5

4.6

100 Hendford Hill, BA20 2RF Yeovil, Somerset, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Brilliant service. Ordered a shed on Monday afternoon and was delivered on Wednesday morning. Exceptional service and during the enquiry stage the sales team were extremely helpful and called me back... もっと見る

5つ星のうち5の評価

I ordered a replacement glazed unit for a Velux window after it suddenly just went bang. Bradfords realised there was a possible recall on the type of unit I'd ordered. They contacted me and g... もっと見る

企業が回答しました

5つ星のうち5の評価

Mel the Kitchen Showroom Manager at Yeovil is amazing. I rang this morning with the phone answered very quickly, asking about a kitchen door on a very old Bradford’s kitchen. She had the information... もっと見る

企業が回答しました

5つ星のうち5の評価

I was looking for an 8 foot scaffold board or similar to span raised beds. Chap at Yeovil desk saw I was a pensioner and suggested an alternative, just as well treated but cheaper. For such a small... もっと見る

企業が回答しました


企業情報

  1. 建設会社
  2. レンガ職人
  3. 大工
  4. 断熱工事請負業者
  5. 工具店

当該企業による記述

Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.

Bradfords Building Supplies, Trusted by the Trade since 1770!

当該企業による記述

Bradfords is the leading family owned supplier of building materials in the UK
Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
Builders Merchants Federation Ltd (BMF).
Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
Investors in People
Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.

連絡先

  • 100 Hendford Hill, BA20 2RF, Yeovil, Somerset, 英国

  • 01935 423311

4.6

優良

TrustScore 5段階評価の4.5

315件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 97%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Brilliant service

Brilliant service. Ordered a shed on Monday afternoon and was delivered on Wednesday morning. Exceptional service and during the enquiry stage the sales team were extremely helpful and called me back to let me know if it was in stock.

2026年4月13日
自発的なレビュー
5つ星のうち5の評価

All good

All good. Good communication, prompt delivery

2026年3月28日
Bradfords - Yeovil BBS ロゴ

Bradfords - Yeovil BBS からの回答

Hi Steve

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

5つ星のうち5の評価

Potentially prevented some serious injury

I ordered a replacement glazed unit for a Velux window after it suddenly just went bang. Bradfords realised there was a possible recall on the type of unit I'd ordered. They contacted me and gave me the number to call Velux on. I made the call and sure enough Velux confirmed that the unit and 4 others in the house needed to be replaced as they could spontaneously smash.

Bradfords cancelled and refunded my order without hesitation.

In my opinion, they could have just taken my money and I'd have been none the wiser. Instead, I've now been able to eliminate the possibility of someone or something getting seriously hurt by an exploding glazed unit.

Can't say thanks loudly enough to Bradfords for their dilligence and efficiency

2026年1月2日
自発的なレビュー
Bradfords - Yeovil BBS ロゴ

Bradfords - Yeovil BBS からの回答

Hi Daniel

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us! Always happy to help in anyway we can.

We hope to see you again soon.

Kind Regards,
Sam

5つ星のうち3の評価

Didn't have the total stock i needed…

Didn't have the total stock i needed for the job. Only two packs instead of three, believe order was from sub contractor

2025年12月1日
Bradfords - Yeovil BBS ロゴ

Bradfords - Yeovil BBS からの回答

Good Morning Steven,

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us due to one of our trusted suppliers.

I apologise greatly for these issues and for any inconvenience this may have caused you.

We will look into this further, and feed this back to the supplier that delivered on our behalf, to see what caused this to happen.

Kind Regards,
Sam

5つ星のうち1の評価

Rudest driver

I recently had a delivery from Bradfords and unfortunately the experience was very disappointing. The driver was extremely rude and dismissive – he didn’t listen to what I was saying, even after I repeated myself twice. He came across as uninterested and unprofessional, and didn’t even acknowledge me when leaving, no goodbye or anything.

The only positive part of the delivery was the apprentice who was with him – he was polite, helpful, and actually took the time to listen. It’s a real shame the main driver let the whole experience down so badly.

2025年9月26日
Bradfords - Yeovil BBS ロゴ

Bradfords - Yeovil BBS からの回答

Good Morning

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us due to the conduct of the driver carrying out your delivery.

I apologise greatly for these issues and for any inconvenience this may have caused you.

I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.

Kind Regards,
Sam

5つ星のうち5の評価

Competitive prices on bulk gravel

Competitive prices on bulk gravel. Timely delivery. Delightful delivery driver.

2025年9月1日
Bradfords - Yeovil BBS ロゴ

Bradfords - Yeovil BBS からの回答

Hi Nigel

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

5つ星のうち5の評価

Mel the Kitchen Showroom Manager at…

Mel the Kitchen Showroom Manager at Yeovil is amazing. I rang this morning with the phone answered very quickly, asking about a kitchen door on a very old Bradford’s kitchen. She had the information at her fingertips, she couldn’t have been more helpful, it was an absolute relief and delighted to talk to her. I would have absolutely no hesitation in contacting Mel if I ever needed a new kitchen or parts.

2025年8月13日
自発的なレビュー
Bradfords - Yeovil BBS ロゴ

Bradfords - Yeovil BBS からの回答

Hi Joyce

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

5つ星のうち5の評価

excellent

Good service and a good price for the paint

2025年7月31日
Bradfords - Yeovil BBS ロゴ

Bradfords - Yeovil BBS からの回答

Hi Simon

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

5つ星のうち5の評価

I was looked after well

I was looked after well, even if it was a smallish project.

2025年7月29日
Bradfords - Yeovil BBS ロゴ

Bradfords - Yeovil BBS からの回答

Good Morning Stephen

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with the Yeovil Branch,

Thank you for your kind words and feedback this has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

5つ星のうち5の評価

Came on time,

Came on time,
Put garden materials in front garden as requested.
Polite friendly service

2025年4月28日
Bradfords - Yeovil BBS ロゴ

Bradfords - Yeovil BBS からの回答

Hi Jennifer

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

5つ星のうち5の評価

Great from start to finish

Easy to navigate website and ordering online was straightforward.
Excellent customer service - they called the next day to arrange delivery. Was kept upto date via text.
Great experience and would definitely use Bradfords again.

2025年4月27日
Bradfords - Yeovil BBS ロゴ

Bradfords - Yeovil BBS からの回答

Hi Lucy

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us from start to finish with your order,

Thank you for your feedback and kind words this is greatly appreciated and has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

5つ星のうち5の評価

Stand up for the delivery driver.

The delivery was on time .the driver was polite and respectful . Goods were as ordered .That’s more than we could say about the morons driving down Grove Ave .
Because of where we live and where he delivered ,he did have some verbal abuse as did we ,due too the fact he was doing his job. We verbally assured the public that we didn’t care so told them to move along.

2025年2月24日
Bradfords - Yeovil BBS ロゴ

Bradfords - Yeovil BBS からの回答

Hi Terry

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

5つ星のうち5の評価

I was looking for an 8 foot scaffold…

I was looking for an 8 foot scaffold board or similar to span raised beds. Chap at Yeovil desk saw I was a pensioner and suggested an alternative, just as well treated but cheaper. For such a small purchase he was immensely helpful and considerate of my needs.
I then went to the yard to collect where a lady and man helped me to secure the right part and then cut it to size for me. I offered a fiver in appreciation but was declined saying that they were glad to help.
I thought this service was excellent and I would go out of my way to shop at the Yeovil branch in future.

2025年3月7日
自発的なレビュー
Bradfords - Yeovil BBS ロゴ

Bradfords - Yeovil BBS からの回答

Good Afternoon Tony

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us from start to finish with your order,

Thank you for your feedback regarding the service from the Yeovil branch this is greatly appreciated and has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

5つ星のうち5の評価

Fast prompt and very professional

Fast prompt and very professional

2024年11月1日
Bradfords - Yeovil BBS ロゴ

Bradfords - Yeovil BBS からの回答

Good Morning Lee

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience and received a professional and prompt service from start to finish with your order,

We hope to see you again soon.

Kind Regards,

Katie

5つ星のうち5の評価

Always happy to help

Always happy to help! Very accommodating.

2024年9月28日
Bradfords - Yeovil BBS ロゴ

Bradfords - Yeovil BBS からの回答

Hi Mark

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

5つ星のうち5の評価

Your driver Phil was very accommodating…

Your driver Phil was very accommodating as to our request for where we wanted the delivery to be placed. So a big shout for Phil thank you so much 🙏

2024年8月29日
Bradfords - Yeovil BBS ロゴ

Bradfords - Yeovil BBS からの回答

Hi Angela

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

5つ星のうち5の評価

Easy to order and pay

Easy to order and pay. Door arrived when they said it would.

2024年8月26日
Bradfords - Yeovil BBS ロゴ

Bradfords - Yeovil BBS からの回答

Hi David

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

5つ星のうち5の評価

Guys were brilliant and extremely…

Guys were brilliant and extremely helpful whilst ordering items to do my garden.
Can’t recommend them enough.
Thank you ⭐️

2024年8月21日
Bradfords - Yeovil BBS ロゴ

Bradfords - Yeovil BBS からの回答

Hi Lucy

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

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