Everything was explained to me how to use the equipment properly and loaded into my car. I hired it for a day but was told it was fine to return the equipment first thing in the morning which was use... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Machine delivered with wrong tines. So the day I set aside to do the job was lost. However machine was collected and hollow tines fitted, and machine redelivered. After work, I found a tine embedded i... もっと見る
企業が回答しました
Excellent service as always. Rvrn when the machine broke they arrived within the hour to fix it. Cant ask for better service. Call handler was brilliant too.
企業が回答しました
Great friendly service at a very competitive price. Would recommend 👍
企業が回答しました
企業情報
当該企業による記述
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
連絡先
Units 5 and 6, Shripney Trade Park, Shripney Road, PO22 9GH, Bognor Regis, 英国
- 01243 841 064
4.1
ほぼ満足
26件のレビュー
ネガティブなレビューの 99％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great friendly service at a very…
Great friendly service at a very competitive price. Would recommend 👍
2025年10月27日
Brandon Hire Station - Bognor Regis からの回答
Hi Carl, thank you for your review. We're pleased to hear that you received friendly service from our team and found our pricing competitive. We appreciate your feedback and hope to assist you again in the future. Kind regards, the Brandon Hire Station team.
Tine mistake
Machine delivered with wrong tines. So the day I set aside to do the job was lost. However machine was collected and hollow tines fitted, and machine redelivered. After work, I found a tine embedded in the grass which had come loose.
2025年8月24日
Brandon Hire Station - Bognor Regis からの回答
Hi, thank you for your feedback about your recent hire. We apologise for the delay that was caused to your work due to the initial delivery. We appreciate your comments about your hire experience and will use this feedback to improve our services. Kind regards, the Brandon Hire Station team.
A very helpful branch who helped me to…
A very helpful branch who helped me to select what i needed.
2025年6月27日
Brandon Hire Station - Bognor Regis からの回答
Good afternoon, thank you for your great review of our Bognor Regis branch! We're happy to hear that the team helped you to choose the best equipment for your work. Kind regards, the Brandon Hire Station team.
Lawnmower broke down 10 minutes after delivery
Whilst the problem was handled quickly and well, with a prompt refund, the issue was that the petrol lawnmower that was delivered broke down and couldn't be started within 10 minutes of arrival!
2025年5月30日
Brandon Hire Station - Bognor Regis からの回答
Hi Mr Watkins, thank you for your feedback. We appreciate your comments about the prompt support you received from our team, however, we're extremely sorry to hear that you experienced an issue with the lawn mower and apologise for the delay this caused with your work. We will take your feedback on board. Kind regards, the Brandon Hire Station team.
Brandon Hire Station - Bognor Regis からの回答
Hi Matthew, thank you for your 5-star review. We're glad to hear that you found our collection and return process simple and our pricing competitive. Kind regards, the Brandon Hire Station team.
Floor and edging sander
Everything was explained to me how to use the equipment properly and loaded into my car.
I hired it for a day but was told it was fine to return the equipment first thing in the morning which was useful as I didn’t complete the job in hand until late evening.
2024年12月12日
Brandon Hire Station - Bognor Regis からの回答
Hi Mr Maclean, thank you for your 5-star review. We're delighted to hear that our team explained everything clearly and accommodated your return schedule. Thank you for hiring with us and we hope we can support you again in the future. Kind regards, the Brandon Hire Station team.
Brandon Hire Station - Bognor Regis からの回答
Hi Ryan, thank you for your positive review about your recent hire and our Bognor Regis team. We're pleased to hear that the team are always helpful and accommodating. Kind regards, the Brandon Hire Station team.
Brandon Hire Station - Bognor Regis からの回答
Hi Barry, thank you for your 5-star review. We're delighted to hear that you found our service and equipment excellent. We appreciate your feedback and hope we will see you again in the future. Kind regards, the Brandon Hire Station team.
Brandon Hire Station - Bognor Regis からの回答
Hi Kim, thank you for your positive feedback. We're delighted to hear that you are impressed with our Bognor Regis team and the service they have provided to you. We appreciate your feedback and hope to assist you again in the future. Kind regards, the Brandon Hire Station team.
Brandon Hire Station - Bognor Regis からの回答
Hi Phil, thank you for your 5-star review. We're glad to hear that your online ordering experience was hassle-free and that the collection and drop-off from our Bognor Regis branch went smoothly. We appreciate your feedback and hope to assist you again in the future. Kind regards, the Brandon Hire Station team.
Unauthorised entry
I had a floor scrubber/polisher on hire for some weeks.
Paid regularly and still needed it.
Today Brandon's driver, D Edwards from Bognor has entered my property, come into the house, and taken it.
There was no-one at home - I did not request an end-of-hire.
It is Not Acceptable to enter someone's house without permission - under any circumstances.
2024年3月1日
自発的なレビュー
Brandon Hire Station - Bognor Regis からの回答
Hi Paul, thank you for bringing this to our attention. We apologise for the unexpected collection of the floor scrubber/polisher from your property. We take your feedback seriously and will address this matter with our team to ensure it is investigated. Kind regards, the Brandon Hire Station team.
First time i used Brandon and really…
First time i used Brandon and really good, friendly and flexible company.
2024年1月5日
Brandon Hire Station - Bognor Regis からの回答
Hi Neil, thank you for your positive feedback. We're delighted to hear that you had a great first hire experience. We strive to provide friendly and flexible service to all our customers and are pleased to know that you received this. We appreciate your recommendation and hope to see you again in the future. Kind regards, the Brandon Hire Station team.
Excellent service as always
Excellent service as always. Rvrn when the machine broke they arrived within the hour to fix it. Cant ask for better service. Call handler was brilliant too.
2023年9月12日
Brandon Hire Station - Bognor Regis からの回答
Hi David, thank you for your positive review. We're very sorry to hear that there was a problem with your equipment but we're glad that our team got this resolved so quickly for you, and offered brilliant service throughout your hire. We hope to see you again soon. Kind regards, the Brandon Hire Station team.
Friendly nice service ,close to home…
Friendly nice service ,close to home local hire shop ,all went well ..
2023年9月6日
This corporation needs to have a long…
This corporation needs to have a long think about how they treat citizens. It’s management team, its staff members and extended board members need to take a long hard look at themselves. We have witnessed some outrageous behaviour from the firm via the staff members running deliveries for the firm. A client of ours has said how she was chased down the motor way by a crazed employee. The worst thing is that this firm has decided to omit all wrongdoing and avoid all questions asked of them. I just feel sorry for the poor children that were involved in this dangerous incident and one can only hope the police take appropriate action to stop this type of behaviour from occurring again in the future.
2023年7月28日
自発的なレビュー
Brandon Hire Station - Bognor Regis からの回答
Hi Craige, thank you for bringing this matter to our attention. We take allegations like this extremely seriously and have contacted our Regional Director to look into this. We understand that the people involved have since communicated and our employee has apologised for a driving incident that occurred – and any distress that may have been caused. It is extremely important that our teams offer a professional and safe experience, and we appreciate you bringing this matter to our attention. Kind regards, the Brandon Hire Station team.
This company are a terrible business
This company are a terrible business. They employ dangerous drivers. Our dear friend was almost accosted by a dangerous employe named Luke who chased her with her two young baby children in the back of the car. This has been reported to the appropriate authority. Don’t use them, they don’t even care about what happened. No apologies have been sent to our friend. Such a bad business. Use another tool hire company.
2023年7月28日
自発的なレビュー
Brandon Hire Station - Bognor Regis からの回答
Hi Jack, thank you for making us aware of this. We take these allegations very seriously and have been in contact with the Regional Director to investigate this incident. We understand that the person involved has spoken with the branch and our employee, who has apologised for a driving incident, and any distress that may have been caused to those involved. It is extremely important to us that our team provide a professional and safe environment, and we thank you for bringing this matter to our attention. Kind regards, the Brandon Hire Station team.
Brandon Hire Station - Bognor Regis からの回答
Good morning Carl, that's great to hear, thank you for reviewing Brandon Hire Station, we hope to see you again soon
Polite & helpful staff who explained…
Polite & helpful staff who explained the features of the equipment.
2023年3月6日
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