every think handled well but website and telephone contact line useless when wanted to extend hire period. Sorted by email but an online portal would have saved me time and anxiety.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The staff are what makes the service here always friendly helpful and when somethings isn’t right with the equipment you have booked they will talk through the options. Thanks will continue to use you... もっと見る
企業が回答しました
Very helpful staff I had a problem collecting the machine on the agreed date and they moved the hire period with no problems. The petrol powered moss brush was fantastic my customer had previously had... もっと見る
企業が回答しました
I had no issues booking a trolley i required at short notice. The staff were very helpful. The online experience was smooth with regular updates and the store staff were very helpful and courteous
企業が回答しました
企業情報
当該企業による記述
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
連絡先
280 Foleshill Road, CV6 5AH, Coventry, 英国
- 0247 666 6554
4.4
優良
56件のレビュー
ネガティブなレビューの 99％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Really helpful local staff
2025年11月24日
Brandon Hire Station - Coventry からの回答
Good morning, thank you for your review. We're happy to hear that you received helpful service from our Coventry team. Kind regards, the Brandon Hire Station team.
Lawn hollow tine equipment
Ordered on line. Price was clear and product was delivered and collected as promised
2025年11月2日
Brandon Hire Station - Coventry からの回答
Hi Simon, thank you for your 5-star review. We're pleased to hear that you had a great experience with us. Kind regards, the Brandon Hire Station team.
Brandon Hire Station - Coventry からの回答
Hi Alan, we're very sorry to hear that the service you received fell below the high standards we aim to deliver. Your comments will be taken on board. Kind regards, the Brandon Hire Station team.
Brandon Hire Station - Coventry からの回答
Hi Amy, thank you for taking the time to leave us a review. We're pleased to hear that Andy and our Coventry team provided friendly and helpful service. Thank you for hiring with us and we hope to see you again in the future. Kind regards, the Brandon Hire Station team.
Brandon Hire Station - Coventry からの回答
Hi Craig, thank you for your review about your recent carpet cleaner hire. We're pleased to hear that you found our booking process easy and were happy with our prices. Kind regards, the Brandon Hire Station team.
The staff are what makes the service…
The staff are what makes the service here always friendly helpful and when somethings isn’t right with the equipment you have booked they will talk through the options. Thanks will continue to use you in future.
2025年9月28日
Brandon Hire Station - Coventry からの回答
Good morning, thank you for this thoughtful review of our Coventry branch. We are proud to have excellent teams across our business and greatly appreciate your praise for the helpful and friendly service that our Coventry team always provide. We look forward to continuing to support your tool hire needs in future. Kind regards, the Brandon Hire Station team.
Great communication arrived promptly…
Great communication arrived promptly and collected at a convenient time for me. Efficient and well maintained equipment
2025年8月6日
Brandon Hire Station - Coventry からの回答
Hi Peter, thank you for your positive feedback. We're glad to hear that you received great communication and found the equipment efficient and well-maintained. Thank you for hiring with us and we hope to see you again soon. Kind regards, the Brandon Hire Station team.
every think handled well but website…
every think handled well but website and telephone contact line useless when wanted to extend hire period. Sorted by email but an online portal would have saved me time and anxiety.
2025年8月4日
Brandon Hire Station - Coventry からの回答
Hi Stan, thank you for your review and providing feedback about your recent experience. We apologise that your hire extension experience wasn't as smooth as we expect and we really appreciate your comments concerning how we could improve this. Thank you for hiring with us and hope we can support you again in the future. Kind regards, the Brandon Hire Station team.
Impressive results with the moss brush
Very helpful staff I had a problem collecting the machine on the agreed date and they moved the hire period with no problems. The petrol powered moss brush was fantastic my customer had previously had a jet wash company to clean her block paving and she said this was a far better result.
2025年4月29日
Brandon Hire Station - Coventry からの回答
Hi Chris, thanks for taking the time to leave your feedback. It's great to hear of the impressive results from the moss brush, and we're glad our team could accommodate your hire date changes. Thank you for choosing to hire with us and we hope we can support you again in future! Kind regards, the Brandon Hire Station team.
Brandon Hire Station - Coventry からの回答
Hi Sheila, thank you for your 5-star review. It's great to know that you were pleased with the punctuality of our delivery and pick-up service. Kind regards, the Brandon Hire Station team.
Good service. Good tools.
Hired a cement mixer and breaker for a week with delivery&collection. All good, no complaints.
2025年3月13日
Brandon Hire Station - Coventry からの回答
Hi Kosta, thank you for your 5-star review. We're delighted to hear that everything went smoothly with your cement mixer and breaker hire, including the delivery and collection. Kind regards, the Brandon Hire Station team.
Brandon Hire Station - Coventry からの回答
Hi Karen, thank you for your feedback about your recent hire. We're pleased to hear that you were happy with our collection and delivery service. Kind regards, the Brandon Hire Station team.
Great communication, highly recommended!!
Great communication, delivery and product were exactly what I needed. Thanks , would use again !!
2025年2月24日
Brandon Hire Station - Coventry からの回答
Hi Neil, thank you for your 5-star review! We're pleased to hear that our communication, delivery, and equipment met your needs perfectly. Your recommendation is greatly appreciated and we hope we can support you again soon. Kind regards, the Brandon Hire Station team.
Great service from the Foleshill rd…
Great service from the Foleshill rd branch coventry. Ordered it, collected it, and back on the road in less time than it takes to get a drive through McDonald's.
2025年2月9日
Brandon Hire Station - Coventry からの回答
Hi James, thank you for your fantastic review! We're thrilled to hear that you received great service from our Foleshill Rd branch in Coventry and that the process was quick and efficient for you. Kind regards, the Brandon Hire Station team.
Brandon Hire Station - Coventry からの回答
Hi Alexandra, thank you for your review about your recent hire. We're pleased to hear that you found the hire process smooth and that you would recommend us. We appreciate your feedback and hope to see you again in the future. Kind regards, the Brandon Hire Station team.
Excellent service at Coventry
Excellent service from the Brandon Hire Team at Coventry. Accommodating, efficient and really reasonable prices. Would definitely recommend.
2025年1月15日
Brandon Hire Station - Coventry からの回答
Hi Samantha, thank you for your review. We're pleased to hear that you found our service at the Coventry branch accommodating and efficient. We appreciate your recommendation and hope we can support you again in future. Kind regards, the Brandon Hire Station team.
Helped with what I needed to get and…
Helped with what I needed to get and advised on use of floor sander that I had hired else where. Quick and friendly service
2025年1月15日
Brandon Hire Station - Coventry からの回答
Hi Richy, thank you for your review. We're glad to hear that our team was able to assist you and provide advice on the floor sander. We appreciate your feedback on our quick and friendly service. Kind regards, the Brandon Hire Station team.
Brandon Hire Station - Coventry からの回答
Hi Kalpesh, thank you for your 5-star review. We're delighted to hear that you found our service helpful and efficient for your online order. Kind regards, the Brandon Hire Station team.
Easy booking
Easy booking, reasonable price for hiring equipment although pricey on delivery. Delivery was on time and helpful friendly driver. Collection was also prompt.
2024年10月17日
Brandon Hire Station - Coventry からの回答
Hi Christopher, thank you for your review. We're pleased to hear that you found the booking process easy and appreciated the timely delivery and friendly service from our driver. We also note your feedback on the delivery cost. Kind regards, the Brandon Hire Station team.
System works well
2024年8月26日
Brandon Hire Station - Coventry からの回答
Hi Don, thank you for your review. We're glad to hear that you found our hire process efficient. We appreciate your feedback and hope to see you again in future. Kind regards, the Brandon Hire Station team.
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