The cheerful and friendly welcome I had to start with was great, as I arrived to collect my hired equipment. Followed by two additional staff, equally cheerful while taking the compactor to my car.... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great service, managed to fit in the delivery time so it suited me; and delivery & collection was on time, as expected. Ideal piece of kit, fitted my needs; and above all made sure I was safe.
企業が回答しました
Terrible. Floor sander damaged floor and stripped sanding pads- replaced and then edging sander fires sparks out then that’s replaced and the replacement edging sander keeps tripping the RCD dongle. B... もっと見る
企業が回答しました
Excellent customer service experience, online, instore & delivery. Staff very helpful & happy. Machine arrived nice and early in good condition, hire prices the best around. 👍 Brandon Evesham!!
企業情報
当該企業による記述
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
連絡先
Unit 3, Grosvenor Business Park, Enterprise Way, WR11 1GS, Evesham, 英国
- 01386 765 559
4.5
優良
19件のレビュー
ネガティブなレビューの 99％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Prompt delivery and excellent service…
Prompt delivery and excellent service from the staff
2025年9月25日
Brandon Hire Station - Evesham からの回答
Hi Kevin, thank you for your positive feedback. It's great to know that you received prompt delivery of your equipment and excellent service from the Evesham team. Kind regards, the Brandon Hire Station team.
Brandon Hire Station - Evesham からの回答
Hi Tomasz, thank you for your 5-star review. We're delighted to hear that you received helpful service and found our collection and delivery service quick and reliable. Kind regards, the Brandon Hire Station team.
Brandon Hire Station - Evesham からの回答
Hi Colin, thank you for your review of our Evesham branch. We're pleased to hear that you had a great experience and received good communication from our team. Kind regards, the Brandon Hire Station team.
Brandon Hire Evesham
The gentleman on the counter was very informative and helpful and made the experience straightforward.
2025年5月30日
Brandon Hire Station - Evesham からの回答
Hi John, thank you for your 5-star review of our Evesham branch. It's great to know that our branch team member was helpful and made your hire experience easy. We hope to see you again soon. Kind regards, the Brandon Hire Station team.
Everything went to plan
2025年4月24日
Brandon Hire Station - Evesham からの回答
Hi Carl, thank you for your 5-star review. We're pleased to hear that you had a great experience with us. Kind regards, the Brandon Hire Station team.
The cheerful and friendly welcome I had…
The cheerful and friendly welcome I had to start with was great, as I arrived to collect my hired equipment.
Followed by two additional staff, equally cheerful while taking the compactor to my car. At which point it was started to show me how to operate and prove it was functioning perfectly. Then subsequently load into the vehicle. Equally the same service on return. First Class, thankyou.
2024年9月9日
Great service, ideal kit
Great service, managed to fit in the delivery time so it suited me; and delivery & collection was on time, as expected. Ideal piece of kit, fitted my needs; and above all made sure I was safe.
2024年7月28日
Brandon Hire Station - Evesham からの回答
Hi LouT, thank you for your positive review. We're delighted to hear that our service and equipment met your needs and that the delivery and collection times suited you perfectly. Your safety is our top priority, and we're glad we could ensure that for you. Kind regards, the Brandon Hire Station team.
Terrible and costly Experience
Terrible. Floor sander damaged floor and stripped sanding pads- replaced and then edging sander fires sparks out then that’s replaced and the replacement edging sander keeps tripping the RCD dongle. Brandon won’t replace or come check- wasted money that cost more in subcontractor delays than in hire costs. My company will never use them again. Top it off, floor still isn’t sanded.
2024年8月9日
自発的なレビュー
Brandon Hire Station - Evesham からの回答
Hi Barry, we're extremely sorry to hear about these issues and apologise that the service you received during this hire was not up to our usual high standard. We have sent you a request to update your review with your order number to allow us to investigate this for you. Alternatively, please call our customer support team directly on 0370 99 00 999. Kind regards, the Brandon Hire Station team.
Brandon Hire Station - Evesham からの回答
Hi Andre, thank you for your 5-star review! We're delighted to hear that you found our service excellent and appreciated our range of tools. We look forward to serving you again in the future. Kind regards, the Brandon Hire Station team.
Hired a tree pruner worked a treat and…
Hired a tree pruner worked a treat and service was good
2024年5月20日
Brandon Hire Station - Evesham からの回答
Hi Adrian, thank you for choosing Brandon Hire Station for your equipment hire. We're pleased to hear that the equipment worked well for you and that you were happy with our service. Your feedback is greatly appreciated. Kind regards, the Brandon Hire Station team.
Brandon Hire Station - Evesham からの回答
Hi, thank you for your 5-star review. We're delighted to hear that you had a great experience with our friendly Evehsam team. We appreciate your feedback and look forward to serving you again in the future. Kind regards, the Brandon Hire Station team.
Friendly and very helpful every time…
Friendly and very helpful every time I’ve hired from Evesham branch. Always go the extra mile to help.
2023年11月1日
Brandon Hire Station - Evesham からの回答
Hi Elizabeth, thank for your being a valued customer of our Evesham branch and taking the time to leave us a review. We're delighted to hear that our Evesham team always go the extra mile and offer a friendly service. We hope we will see you again soon. Kind regards, the Brandon Hire Station team.
Brandon Hire Station - Evesham からの回答
Hi Julie, thank you for your positive review. We're glad to hear that you had a great experience with our team and received excellent service. We appreciate your feedback and hope to see you again in the future. Kind regards, the Brandon Hire Station team.
Excellent customer service experience
Excellent customer service experience, online, instore & delivery. Staff very helpful & happy. Machine arrived nice and early in good condition, hire prices the best around. 👍 Brandon Evesham!!
2023年6月13日
Really helpful and knowledgeable staff.
2023年5月29日
Delays and time wasting
I hired a concrete planer. I collected it early morning as I needed to complete a job before our builders could start. I plugged it in to start but sparks shot out of it. I drove back to the store, a round trip of an hour, they opened the machine and the brushes were completely worn. They did not have any brushes to replace nor was another machine available. They advised they would let me know when it was sorted, never heard from them and eventually a refund came through. So much wasted time. Had to delay builder not something you ever want to do.
2023年4月18日
Brandon Hire Station - Evesham からの回答
Good morning Rosanna, I'm sorry that the concrete planer didn't work as it should. I will pass the information on to the Brandon Hire Station branch so that the issue can be reviewed and prevented in future. Thank you for taking the time to let us know.
Excellent Tower delivered in perfect…
Excellent Tower delivered in perfect order and easy to assemble.
2022年10月19日
Always my first stop for hire
Always my first stop for hire because of the friendly welcome and efficient service. This visit was no different, when I picked up the turf cutter it was ready, clean and they gave an explanation of its use and safety measures. Thanks
2022年7月21日
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