Great service both for delivery of hire equipment and collection. Brandon were also very helpful in allowing a last minute extension of the equipment hire due to unforeseen circumstances. Company seem... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I recently hired 4 builders trestle from Brandon Leeds branch, and I’ve been impressed with their service. The team has been professional, friendly, and easy to work with throughout the project. A spe... もっと見る
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Staff were terrible. Get a phone call the day before telling me that the cutter I'd ordered needed a transformer because they couldn't give me the one I ordered and it would be extra. When challenged... もっと見る
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It is always a pleasure to hire equipment from Brandon Hire. Everyone is very helpful from the team and appreciative. I never turn to any other company cause I am always certain that Brandon will deli... もっと見る
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企業情報
当該企業による記述
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
連絡先
Unit 1, Stadium Way, Elland Road, LS11 0EW, Leeds, 英国
- 01132 707 372
4.4
優良
27件のレビュー
ネガティブなレビューの 99％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
They delivered on time.
They delivered on time.
I could place the order fully online with no call backs from sales people.
Everything went smoothly.
2025年11月12日
Brandon Hire Station - Leeds からの回答
Hi Eric, thank you for your review. It's great to know that everything went smoothly and you were happy with our delivery and online hire services. Kind regards, the Brandon Hire Station team.
Good prompt service with excellent…
Good prompt service with excellent communication, knowledgeable delivery driver
2025年11月11日
Brandon Hire Station - Leeds からの回答
Hi Andy, thank you for your positive review. It's great to know that you received excellent communication and prompt service from our team. Kind regards, the Brandon Hire Station team.
Easy and helpful
The whole process was simple and quick. The staff went out of their way to help at the pick up as well. I thought they really wanted to do a good job.
2025年9月29日
Brandon Hire Station - Leeds からの回答
Hi Steve, thank you for your feedback about your recent hire experience. It's great to know that you felt the Leeds team were committed to providing great service and ensuring you got the help you needed throughout your hire. Thank you for hiring with us and we hope we can support you again soon. Kind regards, the Brandon Hire Station team.
Brandon Hire Station - Leeds からの回答
Hi Mike, thank you for choosing to hire with us. We're pleased to hear that you found our service efficient and our team polite. Please do get in touch if we can help with anything in the future. Kind regards, the Brandon Hire Station team.
Brandon Hire Station - Leeds からの回答
Hi Paul, thank you for choosing to hire with us. We're pleased to hear that you had a 5-star experience and found our service very customer focussed. If you have any other equipment needs in the future, please don't hesitate to reach out. Kind regards, the Brandon Hire Station team.
Top Class Equipment and Tool Hire
Great service both for delivery of hire equipment and collection. Brandon were also very helpful in allowing a last minute extension of the equipment hire due to unforeseen circumstances. Company seems to be very efficient with friendly staff and their prices seem to be reasonable. Would definitely use again.
2025年8月4日
Brandon Hire Station - Leeds からの回答
Hi David, thank you for your positive feedback. It’s great to know you found our team friendly and our hire process efficient, and we're glad we could support you with a last minute extension. We appreciate your recommendation and look forward to helping you with any future tool hire needs. Kind regards, the Brandon Hire Station team.
Great Experience Hiring Builders Trestle
I recently hired 4 builders trestle from Brandon Leeds branch, and I’ve been impressed with their service. The team has been professional, friendly, and easy to work with throughout the project. A special mention to Lucas, who has been exceptionally helpful and attentive. Highly recommend!
2025年6月22日
Brandon Hire Station - Leeds からの回答
Hi Peng, thank you for your brilliant review of our Leeds branch! We're very happy to hear that Lucas and the team offered helpful and attentive service throughout your hire experience. We appreciate your recommendation and hope we can support you again soon. Kind regards, the Brandon Hire Station team.
OK experience.....
The delivery of the scaffolding was good and it was light and easy to carry and handle. That said, for someone who has never had to use let alone erect a scaffold tower, it was a massive guessing game as to how to assemble the thing. It could have done with some sort of dummy guide or a QR code of sorts on the platform to take you through SAFE assembly of the tower.
2024年12月2日
Brandon Hire Station - Leeds からの回答
Hi, thank you for taking the time to leave us this review concerning your recent scaffold tower hire. Although we do have step by step user guides on our product page for our scaffolding towers, we appreciate your feedback concerning a more accessible guide that our customers can access. We will take this feedback on board to ensure we continue to improve this service for our customers. Kind regards, the Brandon Hire Station team.
Brandon Hire Station - Leeds からの回答
Hi Stan, thank you for your review! We're pleased to hear that you always receive excellent service from our friendly and helpful Leeds team. Thank you for being a valued customer and we hope to see you again in the future. Kind regards, the Brandon Hire Station team.
Brandon Hire Station - Leeds からの回答
Hi Sue, thank you for your 5-star review! We're delighted to hear that you were very pleased with our prices and the service provided by our Leeds team. Kind regards, the Brandon Hire Station team.
Delivery of equipment was late and poor…
Delivery of equipment was late and poor communication.
Collection was not on correct day, again poor communication.
Still not received refund for returned consumables.
2024年8月8日
Brandon Hire Station - Leeds からの回答
Hi Ed, we're extremely sorry that you have not heard back from our team concerning an expected refund. We have passed your review on to our customer team to investigate. Kind regards, the Brandon Hire Station team.
Brandon Hire Station - Leeds からの回答
Hi Barry, thank you for your 5-star review. We're delighted to hear that you received excellent service and found our Leeds team friendly and helpful. Kind regards, the Brandon Hire Station team.
Professional as always
It is always a pleasure to hire equipment from Brandon Hire. Everyone is very helpful from the team and appreciative. I never turn to any other company cause I am always certain that Brandon will deliver 100% and without any trouble.
2024年6月17日
Brandon Hire Station - Leeds からの回答
Hello Sergio, thank you for your 5-star review! We're delighted to hear that you always have a positive experience with our Leeds team and that you trust us to deliver 100% every time. Kind regards, the Brandon Hire Station team.
Never again.
Went to pickup the equipment I had paid for to be told that they could only accept UK passports. Absolute wasted my time. Never again.
2024年5月29日
Brandon Hire Station - Leeds からの回答
Hi Javier, thank you for making us aware of this. We are extremely sorry if this was the impression that was given during your hire and apologise for any miscommunication from our team. Although two forms of ID are required from all of our customers, their nationality does not affect whether they can hire with us. We will pass your message on to our senior team to allow them to investigate this. Kind regards, the Brandon Hire Station team.
Paid for full tank of fuel in wacker…
Paid for full tank of fuel in wacker plate, only supplied quarter full, said had no fuel and would refund but didn’t
2024年5月7日
Brandon Hire Station - Leeds からの回答
Hi Dave, we apologise that your hire experience did not meet your expectations and apologise that you have not heard back us. We will pass your comments on to our team to investigate this for you. Kind regards, the Brandon Hire Station team.
Brandon Hire Station - Leeds からの回答
Hi Gary, thank you for your positive review. We're glad to hear that our team were helpful and friendly during your visit. Kind regards, the Brandon Hire Station team.
Brandon Hire Station - Leeds からの回答
Good morning, thank you for your 5-star review. We're delighted to hear that you had a very good experience with us. Kind regards, the Brandon Hire Station team.
Brandon Hire Station - Leeds からの回答
Hi Andrew, thanks for your review! We're pleased to hear you had a positive experience with our Leeds team and found our service simple and effective. We appreciate your feedback and hope to see you again in the future. Kind regards, the Brandon Hire Station team.
Unacceptable
They were very late, then turned up without the items I ordered - so was further delayed.
2023年8月31日
Brandon Hire Station - Leeds からの回答
Good afternoon, we're extremely sorry for the delays you experienced due to later delivery and mistake with your order. This is not up to the high standard we expect to deliver and apologise for the inconvenience that we caused you. We will look into this to understand why it happened. Kind regards, the Brandon Hire Station team.
Very helpful staff
2023年8月14日
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