First time hiring equipment and sanding floors as a DIYer - they were super helpful in explaining the equipment and making sure I had everything I need to get the job done. Simple and friendly service... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We hired an industrial strimmer to tackle my dads extremely overgrown large lawn! The staff at the Braunstone Leicester Branch were very helpful and gave a clear demonstration of how the machine wor... もっと見る
Hired a couple of scaffold towers for various jobs and on both occasions the staff members on the help desk have been brilliant, knowledgeable and extremely helpful. Well done and thanks for making it... もっと見る
企業が回答しました
Staff have poor attitude and very slow when it comes to booking out machinery. Have used this branch a couple of times with the same outcome. I'll happily travel the distance next time and go to the W... もっと見る
企業が回答しました
企業情報
当該企業による記述
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.
連絡先
1 Braunstone Lane East, Braunstone, LE3 2FD, Leicester, 英国
- 01162 898 316
4.6
優良
26件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 99％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Kit worked really well
Kit worked really well, went out of their way to make it easier to buy belts too
2025年10月30日
Brandon Hire Station - Leicester - Braunstone からの回答
Hi Darren, thank you for your positive review. We're pleased to hear that you were happy with the equipment and the service you received from our Braunstone team. Kind regards, the Brandon Hire Station team.
Brandon Hire Station - Leicester - Braunstone からの回答
Hi Phillip, thank you for your positive review. We're pleased to hear that you were happy with the quick service you received from our team. Kind regards, the Brandon Hire Station team.
DIYer friendly, simple & helpful service
First time hiring equipment and sanding floors as a DIYer - they were super helpful in explaining the equipment and making sure I had everything I need to get the job done. Simple and friendly service all round, would use again if the need arose.
2025年11月3日
Brandon Hire Station - Leicester - Braunstone からの回答
Hi Hannah, Thank you for sharing your experience with us, we're glad to hear that our staff provided helpful assistance for your DIY floor sanding project! Kind regards, Brandon Hire Station team.
They're fast and reliable with…
They're fast and reliable with excellent quality of customer service and satisfaction.
2025年10月1日
Brandon Hire Station - Leicester - Braunstone からの回答
Hi Frederick, thank you for your 5-star review. We're pleased to hear that you received excellent customer service and found our hire process quick and reliable. Kind regards, the Brandon Hire Station team.
Hired items over the internet for…
Hired items over the internet for delivery.
Easy to order on line.
Good communication via email and text keeping me informed about delivery and collection.
Really good service.
2025年9月8日
Brandon Hire Station - Leicester - Braunstone からの回答
Hi Christopher, thanks for your great review! We're pleased to hear you found our online hiring process easy and were happy with the communication and service you received throughout your hire. Thank you for hiring with us and we hope we can assist you again in the future. Kind regards, the Brandon Hire Station team.
great service
great service, very clean and reliable machinery from these guys and very friendly at reception, highly recommend.
2025年7月29日
Brandon Hire Station - Leicester - Braunstone からの回答
Good afternoon, thank you for your 5-star review. We're glad to hear you were pleased with the condition and reliability of our machinery, as well as the friendly service from our branch team. We really appreciate your recommendation and hope we can support you in future.
Kind regards, the Brandon Hire Station team.
Brandon Hire Station - Leicester - Braunstone からの回答
Hi Marcel, thank you for your review. We’re glad to hear everything went smoothly and that you received great service during your hire. Kind regards, the Brandon Hire Station team.
Needed a compaction plate urgently
Needed a compaction plate urgently, Adrian was great, sorted a plate, delivered within a couple of hours, everything was perfect, cannot ask for better friendly & helpful service, 100% recommend
2025年7月3日
自発的なレビュー
Brandon Hire Station - Leicester - Braunstone からの回答
Hi Paul, thank you for your positive review. We're glad to hear that Adrian from our Leicester Braunstone team provided friendly and helpful service and was able to sort a compaction plate quickly for you. We appreciate your recommendation and hope to see you again in the future. Kind regards, the Brandon Hire Station team.
Brandon Hire Station - Leicester - Braunstone からの回答
Hi Hilary, thank you for your positive review. We're pleased to hear that you found the equipment easy to use and were happy with the instructions provided. Please do get in touch if we can help with any future hires. Kind regards, the Brandon Hire Station team.
Spot on service from start to finish…
Spot on service from start to finish staff knowledgeable pleasant and very helpful will not hesitate to use in future
2025年3月10日
自発的なレビュー
Brandon Hire Station - Leicester - Braunstone からの回答
Hi Paul, thank you for your review. We're pleased to hear that you found our service spot on and our team knowledgeable and helpful. We look forward to welcoming you back in the future. Kind regards, the Brandon Hire Station team.
Brandon Hire Station - Leicester - Braunstone からの回答
Hi Becky, thank you for your 5-star review. We're delighted to hear that you had a positive hire experience. Kind regards, the Brandon Hire Station team.
Brandon Hire Station - Leicester - Braunstone からの回答
Hi Danny, thank you for your positive feedback. We're pleased to hear that you received fantastic service from our Leicester Braunstone team. Kind regards, the Brandon Hire Station team.
Brandon Hire Station - Leicester - Braunstone からの回答
Hi Bruce, thank you for your 5-star review. We're delighted to hear that you received excellent support and service from our Leicester Braunstone team. Kind regards, the Brandon Hire Station team.
Brandon Hire Station - Leicester - Braunstone からの回答
Hi Paul, thank you for your positive feedback. We're pleased to hear that you found our service efficient and friendly. Your feedback is greatly appreciated. Kind regards, the Brandon Hire Station team.
Order process simple
Order process simple, communication clear and appropriate.
Pick up and drop off very easy, staff very approachable and friendly.
2024年4月16日
Brandon Hire Station - Leicester - Braunstone からの回答
Hi Lee, thank you for your 5-star review. We're delighted to hear that you found our order process simple, our communication clear, and our Braunstone team approachable and friendly. Please don't hesitate to reach out to us if you have any other equipment needs in the future! Kind regards, the Brandon Hire Station team.
We hired a floor sander from Brandon…
We hired a floor sander from Brandon Hire Station. The guy (didn't catch his name) we were served by was really helpful and offered advice on how to use and what we'd need. We hired for a week and returned with no probs. We'll definitely be back. Thanks so much, our floor looks fab!
2024年3月13日
自発的なレビュー
Brandon Hire Station - Leicester - Braunstone からの回答
Hi Tash, thank you for your 5-star review! We're delighted to hear that you found our team at Braunstone helpful and that you were impressed with the results of our floor sander. We appreciate your feedback and look forward to welcoming you back in the future. Kind regards, the Brandon Hire Station team.
Bad experience every Time.
Staff have poor attitude and very slow when it comes to booking out machinery. Have used this branch a couple of times with the same outcome. I'll happily travel the distance next time and go to the Wigston branch where the service is second to none.
2024年2月16日
自発的なレビュー
Brandon Hire Station - Leicester - Braunstone からの回答
Good morning, thank you for your feedback and taking the time to leave a review. We are extremely sorry to hear that the service you received from our team was not up to the high standard we expect, and did not meet your positive experience from another of our local branches. We will pass your feedback on to our team ensure we improve this service for our customers. Kind regards, the Brandon Hire Station team.
Brandon Hire Station - Leicester - Braunstone からの回答
Good morning, thank you for your positive review. We're delighted to hear that you found our service fast and reliable and our prices competitive. Please get in touch if we can help again in the future. Kind regards, the Brandon Hire Station team.
Quality of service
Clear notification on delivery and collection times. Product was clean and in good working order.
2023年9月1日
Brandon Hire Station - Leicester - Braunstone からの回答
Hi Martin, thank you for your positive review. We're delighted to hear that you found our communications clear and our equipment to be clean and in good working order. Please do get in touch if we can help with any future hires. Kind regards, the Brandon Hire Station team.
Was excellent carpet cleaner and easy…
Was excellent carpet cleaner and easy to use.
First one did stop working but very prompt replacement and really helpful on the phone.
Price very reasonable
2023年8月31日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。