What a fantastic service, Hired a Wacker plate from the Redditch branch for a paving projected ordered and paid online for delivery. Comms was fantastic arrived when they said it would, delivery gent... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
What a fantastic service, Hired a Wacker plate from the Redditch branch for a paving projected ordered and paid online for delivery. Comms was fantastic arrived when they said it would, delivery gent... もっと見る
企業が回答しました
Manager phoned up the day before my equipment was due for hire to say it had been checked on return from a previous hire and required a new engine. Promised to look for an alternative item and get ba... もっと見る
企業が回答しました
I used Brandon Hire Station for the first time today and received excellent advice and guidance on the tools I really needed for the job in hand. Outstanding customer service, I can’t recommend them e... もっと見る
企業が回答しました
Great customer service given by Jake at your Redditch branch, great handover of machine showing me how to run the Scariffier even going the extra mile and helping me get in the car… 5 stars for Jake…... もっと見る
企業が回答しました
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
Unit 3, Clive Road Industrial Estate, B97 4BT, Redditch, 英国
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Brandon Hire Station - Redditch からの回答
Terrible customer service - scaffold tower was ancient - certainly wont use again

Brandon Hire Station - Redditch からの回答
Really helpful and polite staff, the equipment I hired was in good condition and a fair price.

Brandon Hire Station - Redditch からの回答
Manager phoned up the day before my equipment was due for hire to say it had been checked on return from a previous hire and required a new engine. Promised to look for an alternative item and get back to me that day (he didn’t). Chased the following day and asked for a call back (didn’t happen). Chased again and spoke to the manager who said he’d get back to me early next week with an update (he didn’t) and then again a week after the equipment should have been delivered - which had still not been fully repaired. So cancelled the order and went elsewhere.

Brandon Hire Station - Redditch からの回答
I used Brandon Hire Station for the first time today and received excellent advice and guidance on the tools I really needed for the job in hand. Outstanding customer service, I can’t recommend them enough!

Brandon Hire Station - Redditch からの回答
Great customer service given by Jake at your Redditch branch, great handover of machine showing me how to run the Scariffier even going the extra mile and helping me get in the car…
5 stars for Jake…

Brandon Hire Station - Redditch からの回答

Brandon Hire Station - Redditch からの回答

Brandon Hire Station - Redditch からの回答
Good kit, reasonable prices, delivered and collected on time with helpful SMS updates

Brandon Hire Station - Redditch からの回答
The chap in the shop was great, really helpful and helped me load the walker plate into the car.

Brandon Hire Station - Redditch からの回答
What a fantastic service, Hired a Wacker plate from the Redditch branch for a paving projected ordered and paid online for delivery. Comms was fantastic arrived when they said it would, delivery gent was friendly and helpful, showed me how to get it working etc. and what everything did, collected it when they said they would. The whole hire process was seamless, did exactly what was supposed to happen with no intervention from me.

Brandon Hire Station - Redditch からの回答
Scarifier arrived promptly with helpful delivery driver. Fuel tank was empty despite being charged for a tank. Driver photographed empty tank through cap opening as proof. Engine started easily but throttle cable action didn't raise revs enough to engage clutch for scarifier cassette to rotate. Rang number of local office twice to report missing petrol and fault. Answering machine with message to say dealing with another customer and will ring back. Still waiting for call back weeks later. Job needed doing so I tweeked throttle to get machine operating. Did job. Machine collected as agreed.
Still no response from Brandon, out of pocket for petrol, machine needed tweeking to be usable.
Could have let me unable to do job on agreed day
No customer back up when called helpline.
Machine delivered and collected by Redditch branch but booked on line so I don't know who is responsible. Called local Redditch branch when needed help but no return call.

Brandon Hire Station - Redditch からの回答

Brandon Hire Station - Redditch からの回答
Jake at the office was really understanding and offered a great deal and service

Brandon Hire Station - Redditch からの回答
Easy to order, staff at the Redditch branch really helpful, went the extra mile!
Superb would recommend.
👍🏼

Brandon Hire Station - Redditch からの回答

Brandon Hire Station - Redditch からの回答
Reserved item online. Received call to say it wasn't available, so was offered a suitable alternative. However it took several calls to organise both delivery and collection, both of which happened several days after what had been agreed. This meant lots of waiting around for people to turn up, including being told that the driver wouldn't be coming as arranged because they had been sent somewhere else(!).
Pleasant staff but a lot of hassle and didn't seem overly organised, with a lot of chasing up from my end.

Brandon Hire Station - Redditch からの回答
The equipment was Great, clean and worked well and the staff were really friendly and going out their way to be helpful which was quite refreshing.
It was a really good experience and I will use them again.

Brandon Hire Station - Redditch からの回答
Amazing service from start to finish, so helpful.thank you
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