The log splitter arrived only a little late. It was brand new and worked brilliantly. Only lost one star because it wasn't picked up as scheduled, eventually going a couple of days later. This, for a... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
My wife and i hired a carpet cleaner on Friday. The 2 chaps on duty ( sorry don't know names, one was very tall with a beard, the other guy not so tall, lived in S12). Both were fantastic, funny ( e... もっと見る
企業が回答しました
I ordered a sander and various other bits to go with it via Brandon's website. It is not particularly easy to navigate and could be made more user friendly. My decorator encountered problems collect... もっと見る
Straightforward hire process, helpful staff who talked us through using the floor sander. We also used the videos online as we had a few hiccups getting started over a weekend when the store was close... もっと見る
企業情報
当該企業による記述
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.
連絡先
120-140, St Marys Road, S2 4AW, Sheffield, 英国
- 01142 755179
4.2
ほぼ満足
32件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 98％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Friendly and obliging staff
Friendly and obliging staff, good value for money and prompt service
2025年9月22日
Brandon Hire Station - Sheffield - St Mary's Road からの回答
Hi John, thank you for your positive review for our Sheffield St Mary's Road branch. We're glad to hear that you found our prices competitive and received friendly and accommodating service from our team. Kind regards, the Brandon Hire Station team.
Excellent Service
I hired a domestic carpet cleaner that proved to be excellent at a good price. The service is exceptional, the 2 men at the St Mary's Road store were brilliant.
2025年9月23日
自発的なレビュー
Brandon Hire Station - Sheffield - St Mary's Road からの回答
Good afternoon, thank you for your positive review about your recent hire. We're pleased to hear that you had an excellent experience with the carpet cleaner and were happy with our prices and the service you received from our Sheffield St Mary's Road team. If you have any other equipment needs in the future, please don't hesitate to reach out! Kind regards, the Brandon Hire Station team
Brandon Hire Station - Sheffield - St Mary's Road からの回答
Hi Mark, thanks for your review. We're happy to hear that you received good service from our team and we hope we can support you again in future. Kind regards, the Brandon Hire Station team.
Great service
The website is clear, booking process is easy customer service was quick to reply and helpful, delivery was punctual, helpful and friendly. Nothing to complain about
2025年7月28日
Brandon Hire Station - Sheffield - St Mary's Road からの回答
Hi Mi, thank you for your review of your recent hire experience. We're pleased to hear you found our website clear and easy to use and that you received helpful and friendly service from our team. Kind regards, the Brandon Hire Station team.
Didnt have the stock when we went to…
Didnt have the stock when we went to pick it up!
Booked 4 Genie SLA10, when we went to pick them up they didnt have them avaible even though we had had confimation email.
2025年5月28日
Brandon Hire Station - Sheffield - St Mary's Road からの回答
Hi, thank you for your review. We always endeavour to have stock available and apologise that we weren’t able to fulfill your hire in this instance. We are extremely sorry to hear that you weren’t informed of the availability at an earlier time and we apologise for the inconvenience this caused for you. We will take your feedback on board. Kind regards, the Brandon Hire Station team.
Tool hire in Sheffield
The lad in the shop was efficient and friendly. He was patient whilst I called my wife to get my credit card details.
The concrete breaker and bit were perfect for job in hand. Will use this branch for my future hires.
2025年4月30日
Brandon Hire Station - Sheffield - St Mary's Road からの回答
Hi Mark, thank you for your 5-star review! We're pleased to hear that you received great service from our Sheffield St Mary's Road team member, and that you were impressed with the equipment you hired. Your recommendation is greatly appreciated and we look forward to seeing you again soon! Kind regards, the Brandon Hire Station team.
Superb customer service
My wife and i hired a carpet cleaner on Friday. The 2 chaps on duty ( sorry don't know names, one was very tall with a beard, the other guy not so tall, lived in S12).
Both were fantastic, funny ( especially the big guy). Very helpful, proffesional and provided fantastic customer service. Both deserve recognition, thanks so.much.
Andy and Liz, S12
2025年3月21日
自発的なレビュー
Brandon Hire Station - Sheffield - St Mary's Road からの回答
Hi Andy and Liz, thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with our team members and that they provided fantastic customer service. Your recommendation is greatly appreciated and we hope we can support you again soon. Kind regards, the Brandon Hire Station team.
Reliable local supplier
Easy to order, good coms. Delivered on time and collected as arranged.
2025年2月14日
Brandon Hire Station - Sheffield - St Mary's Road からの回答
Hi Stephen, thank you for your positive feedback. We're delighted to hear that you found the ordering process easy and appreciated our communication. It's great to know that the delivery and collection met your expectations. Kind regards, the Brandon Hire Station team.
Helpful staff and sander did the job
Staff were really helpful and friendly when we collected the floor sanders. The sanders did the job and we were able to return any sanding pads / bags we didn’t use for a refund. The floor looks great. Saved a lot of money doing it ourselves.
2024年10月16日
Brandon Hire Station - Sheffield - St Mary's Road からの回答
Hi Kat & Paul, thank you for your wonderful review! We're delighted to hear that our team were helpful and friendly, and that the floor sanders met your needs. It's great to hear that you are happy with the results. Kind regards, the Brandon Hire Station team.
The online booking process was very…
The online booking process was very straightforward. I was kept informed and reassured that my hedge trimmer would be where it should be and when. The equipment worked well.
2024年7月22日
Brandon Hire Station - Sheffield - St Mary's Road からの回答
Hi Mr Uttley, thank you for your review. We're delighted to hear that you found our online booking process straightforward and that the hedge trimmer met your expectations. We appreciate your feedback and look forward to serving you again. Kind regards, the Brandon Hire Station team.
Service was good and effective
Service was good and effective. I had planned for the hire in good time which ensured the equipment was ready and available
2024年4月26日
Brandon Hire Station - Sheffield - St Mary's Road からの回答
Hi Peter, thank you for your 5-star review. We're glad to hear that you found our service effective and that the equipment was ready for you as planned. We appreciate your business and hope to assist you again in the future. Kind regards, the Brandon Hire Station team.
Overall a good experience
Overall a good experience. Easy booking of the rotivator and was all ready to collect. Unfortunately I had an issue with starting it (nothing mechanically wrong, just missing some information).
The manager was very good at dealing with this, helping me to get it started and extending the hire by a day so I could get the job done.
Would recommend.
2024年3月19日
Brandon Hire Station - Sheffield - St Mary's Road からの回答
Hello Martin, thank you for sharing your experience with us. We apologise for the issue you faced with starting the rotavator, but we're glad our Sheffield branch manager was able to assist you promptly and extend your hire. We appreciate your recommendation and hope we will see you again in the future. Kind regards, the Brandon Hire Station team.
Brandon Hire Station - Sheffield - St Mary's Road からの回答
Hi James, thank you for your feedback about the our carpet cleaner. We're glad to hear that you found it easy to use. If you have any other equipment needs in the future, please don't hesitate to reach out. Kind regards, the Brandon Hire Station team.
Good kit - disorganised delivery
The kit was great - however both the delivery and pickup was forgotten and had to be chased. The issue was apparently down to communication between the order being done online and the local store not getting it
2023年8月20日
Brandon Hire Station - Sheffield - St Mary's Road からの回答
Hi, thank you for your valuable feedback. We are happy to hear you were pleased with the equipment you hired, but apologise that you were not satisfied with our delivery and collection service. We will take your comments on board to ensure we improve our communication. Kind regards, the Brandon Hire Station team.
Item delivered ontime and was perfect…
Item delivered ontime and was perfect for what I needed but the item was not collected on the day arranged. When I enquired about when my item would be collected I was told they had no driver! Had to rearrange collection which was successful
2023年7月14日
Hire of an Eiger Tower
The booking process was straightforward, and the equipment arrived when promised. We were able to complete the job - drilling a large diameter hole through brickwork at height, and making good.
There was a fault with one of the Eiger Tower elements, making it impossible to fully secure it in place, and difficult (and potentially dangerous) to remove. We reported this when the equipment was collected, and were assured people at the depot would be informed.
2023年7月13日
Straightforward hire process
Straightforward hire process, helpful staff who talked us through using the floor sander. We also used the videos online as we had a few hiccups getting started over a weekend when the store was closed, but the support online and in-store was good.
2023年7月11日
Great service,value and support
2023年6月6日
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