What a brilliant company to deal with. Very helpful, practical and a personal service. They arrived when they said, communication was excellent, not just with the office but also the delivery driver w... もっと見る
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Weymouth branch are professionals nothing is to much I have worked with this branch for over 10 years directly and indirectly. During that time I have numerous items without fault. Les in the office i... もっと見る
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Ordered online, local store did not have extending ladder we needed so this was cancelled. The roof ladder we requested wasn't at the local branch so they sent a much bigger one without checking and i... もっと見る
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Easy booking system and the Weymouth hire station team were very knowledgeable and very helpful when collecting and returning the item. Thank you very much, I will use again.
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企業情報
当該企業による記述
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
連絡先
4 Cambridge Road, DT4 9TJ, Weymouth, 英国
- 01305 770303
4.6
優良
37件のレビュー
ネガティブなレビューの 99％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Brandon Hire Station - Weymouth からの回答
Hi Jeremy, thank you for your review about your recent experience. We're glad to hear that you found our team helpful and our website informative. Kind regards, the Brandon Hire Station team.
A great company to deal with
This company is so easy to deal with. Easily accesible website for ordering whatever it is you need. Staff are amazingly friendly and very knowledgable of the products that they have for hire. Booking out and booking in was also very quick and easy. Not the 1st time that I have used them and it won't be the last.
2025年9月24日
自発的なレビュー
Brandon Hire Station - Weymouth からの回答
Hi Robert, thank you for your review and your continued support of our business. We’re delighted to hear that our user-friendly website, knowledgeable team, and smooth hire process made your experiences so positive. It’s great to know we’ve made a lasting impression, and we look forward to supporting your future projects! Kind regards, the Brandon Hire Station team.
Great customer service
Great customer service , helpful from ordering, help setting up, advice on the phone as well. Couldn't ask for more
2025年7月14日
Brandon Hire Station - Weymouth からの回答
Good morning, thank you for your review about your recent hire. We're pleased to hear you had an excellent hire experience and received great service from our team. Kind regards, the Brandon Hire Station team.
Thank you
The guys there were incredibly helpful, even after I messed up my booking and returned it slightly late. Would definitely use again!
2025年7月2日
Brandon Hire Station - Weymouth からの回答
Hi Hannah, thanks for your review about your recent hire at our Weymouth branch. We're pleased to hear that the team were incredibly helpful and accommodating and we hope we can support you again in future! Kind regards, the Brandon Hire Station team.
Brandon Hire Station - Weymouth からの回答
Hi Mark, thanks for your great review! We're happy to hear that you received helpful service from our team. We hope to see you again soon. Kind regards, the Brandon Hire Station team.
Brandon Hire Station - Weymouth からの回答
Hi Mike, thanks for your review of your recent hire experience. It's great to know that you found the booking and return process easy and flexible, and that you were pleased with our service and the item you hired. Kind regards, the Brandon Hire Station team.
friendly and helpful
2025年3月21日
Brandon Hire Station - Weymouth からの回答
Hi John, we're pleased to hear you had a positive experience and found our team friendly and helpful. Thank you for hiring with us and we hope to see you again soon. Kind regards, the Brandon Hire Station team.
Weymouth branch are professionals…
Weymouth branch are professionals nothing is to much I have worked with this branch for over 10 years directly and indirectly. During that time I have numerous items without fault. Les in the office is help full, cheerful and knows about the stock he hires out. Great team Thanks!
2025年1月5日
Brandon Hire Station - Weymouth からの回答
Good afternoon, thank you for your wonderful feedback and for being a valued customer at our Weymouth branch over the last ten years! We're pleased to hear that Les and the team always offer helpful and knowledgeable service. Your recommendation is greatly appreciated and we hope we can support you again soon. Kind regards, the Brandon Hire Station team.
Service was excellent
Service was excellent, but the overall dimensions listed for the small scaffolding tower were in fact the platform dimensions. The overall dimensions were greater than listed, and the tower would not therefore fit within the limited space that I had available
2024年9月16日
Brandon Hire Station - Weymouth からの回答
Hi Norman, thank you for your feedback and making us aware of this. We will pass your review on to our website team to ensure this content is reviewed. We apologise for the inconvenience this caused and if there is anything further we can do for you please do get in touch. Kind regards, the Brandon Hire Station team.
Hedge trimmer
Hedge trimmer. I hire one every year. So easy to do, good guy runs the centre in Weymouth
2024年8月15日
Brandon Hire Station - Weymouth からの回答
Hi Philip, thank you for your 5-star review and for being a valued customer at our Weymouth branch. We're pleased to hear that you find our hiring process easy and that you appreciate the service provided by our Weymouth branch manager and team. Kind regards, the Brandon Hire Station team.
Helpful staff but flawed system
Ordered online, local store did not have extending ladder we needed so this was cancelled. The roof ladder we requested wasn't at the local branch so they sent a much bigger one without checking and it was in manageable for us. Access tower was delivered with two ladder sections for the base, this made erection and adjustments much more difficult. The hatch on one of the platforms had a broken hinge so we had to wait for a replacement. Staff at the branch were helpful but the system is flawed.
2024年7月15日
Brandon Hire Station - Weymouth からの回答
Hi Ian, thank you for your review. We apologise for the inconvenience caused by the unavailability of the extending ladder and the issue you experienced with the access tower. We appreciate your feedback concerning your hire and will take your comments on board to ensure these issues are reviewed. Kind regards, the Brandon Hire Station team.
What a brilliant company to deal with
What a brilliant company to deal with. Very helpful, practical and a personal service. They arrived when they said, communication was excellent, not just with the office but also the delivery driver who was also helpful and pleasant to work with. Nothing was too much trouble - stress free. I cannot recommend them enough.
2024年8月2日
自発的なレビュー
Brandon Hire Station - Weymouth からの回答
Hi Bryony, thank you for your wonderful review. We're pleased to hear that you received helpful, practical, and personal service and excellent communication from our teams. Your recommendation is much appreciated and we hope we can assist you again in the future. Kind regards, the Brandon Hire Station team.
Service was excellent as always have…
Service was excellent as always have used this branch for years and always had good service and staff are very helpful and friendly
2024年5月30日
Brandon Hire Station - Weymouth からの回答
Hi Philip, thank you for your feedback and for being a loyal customer at our Weymouth branch. We're delighted to hear that you always receive excellent service from our helpful and friendly team. We appreciate your continued support and hope we continue to serve you for many more years to come. Kind regards, the Brandon Hire Station team.
We always use this time disappointed
Always normal use these and have done many time a but this time was quiet disappointed. Hire for Tuesday to Friday to over allow in case to do the job.
It arrived at gone 3 pm on Tuesday and I was finish with it Thursday and got it collected Thursday I am sure I due some money back at least two days emailed them about this no response
2024年5月16日
Brandon Hire Station - Weymouth からの回答
Hi Kevin, thank you for making us aware of this. We're very sorry to hear that you have not heard back from our team. We will pass your comments on for investigation. Kind regards, the Brandon Hire Station team.
Excellent service
Easy booking system and the Weymouth hire station team were very knowledgeable and very helpful when collecting and returning the item.
Thank you very much, I will use again.
2024年4月17日
Brandon Hire Station - Weymouth からの回答
Good afternoon, thank you for your 5-star review. We're delighted to hear that you found our booking system easy to use and that the Weymouth team provided knowledgeable and helpful service during your visit. We appreciate your feedback and look forward to assisting you again in the future. Kind regards, the Brandon Hire Station team.
Safe scaffold
Good delivery. Good stable, easily assembled scaffold tower. Did the job safely.
2024年2月27日
Brandon Hire Station - Weymouth からの回答
Hi Paul, thank you for your positive feedback! We're delighted to hear that our scaffold tower helped you complete your job safely. Thank you for hiring with us and we hope to see you again soon. Kind regards, the Brandon Hire Station team.
STAFF VERY HELPFUL AND PROFESSIONAL
STAFF VERY HELPFUL AND PROFESSIONAL. I MADE A CALL TO QUERY THE WORKING OPERATION OF A DEHUMIDIFIER - AND A REPLACEMENT WAS DELIVERED STRAIGHT AWAY. EXCELLENT SERVICE, COURTESY AND PATIENCE
2024年2月22日
Brandon Hire Station - Weymouth からの回答
Good afternoon, thank you for your 5-star review. We're delighted to hear that our Weymouth team provided you with helpful and professional service, and that we could promptly assist you with a replacement dehumidifier. We hope we will see you again soon. Kind regards, the Brandon Hire Station team.
Brandon Hire Station - Weymouth からの回答
Hi Linda, thank you for your 5-star review. We're delighted to hear that our Weymouth team were very helpful during your visit. We appreciate your feedback and hope to assist you again in the future. Kind regards, the Brandon Hire Station team.
Les at Brandon Weymouth absolutely…
Les at Brandon Weymouth absolutely brilliant very helpful and the kit I hired was in excellent condition and worked brilliant thanks les and all at Weymouth branch.
2024年2月19日
自発的なレビュー
Brandon Hire Station - Weymouth からの回答
Hi Russell, thank you for your positive feedback about Les and our Weymouth team! We're delighted to hear that you found the equipment in excellent condition and that it worked brilliantly for you. We appreciate your feedback and hope we will see you again in the future. Kind regards, the Brandon Hire Station team.
Brandon Hire Station - Weymouth からの回答
Hi Steve, thank you for your 5-star review. We're delighted to hear that you found our hire process easy and received helpful service from our team. Kind regards, the Brandon Hire Station team.
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