レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Golpe, fiquem atentos, para não caírem em armadilhas. Foi péssimo, o processo em si foi rápido, porém com surpresa desagradável, com taxas surpresas que equiparação ao valor do produto, e quando pedi... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Oiiiii, na verdade é avaliação, pois ainda não usei o produto, mas me indicaram e eu quero muito comprar. Mas não sei qual o site mais confiável que todos falam aqui. Elogiam as entregas e tudo mais.... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Tudo chega embaladinho, tudo organizado no tempo estimado. Atendimento excelente. Com certeza vou comprar meus produtos sempre com vocês! Everything arrives packed, everything organized in the estim... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I placed my order in The USA and got my Brazilian Keratin within 10 days from Brazil. Amazing package and UPS was right on time. The prices at their website are affordable and the variety of presentat... もっず芋る

䌁業が回答したした

䌁業情報

  1. 化粧品店

さたざたな倖郚゜ヌスから提䟛された情報

We sell luxury Brazilian Cosmetics. We choose to work with the best Brazilian premium beauty products.


連絡先

3.6

たあたあ

TrustScore 5段階評䟡の3.5

299件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 90に回答しおいたす

通垞1週間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

Nowhere on the website did it disclose

Nowhere on the website did it disclose that this is a dropshipping operation. They appear to operate from outside the U.S. while using a Florida mailbox tied to a real estate office and a VOIP number that doesn’t even have a proper voicemail—just a generic message saying the client isn’t accepting calls.

2026幎4月6日
自発的なレビュヌ
5぀星のうち1の評䟡

Horrible delivery service!

have not received the product yet! I have no idea storage conditions!

2026幎3月15日
Brazil Keratin ロゎ

Brazil Keratin からの回答

We’re very sorry for what happened and for the inconvenience caused. This is certainly not the experience we want for our customers.

We have already contacted you directly to offer the best solution, either a reshipment of the product or a full refund, according to your preference.

Our team is available and ready to assist you, and we will be happy to resolve this as quickly as possible.

Paola V.

5぀星のうち4の評䟡

Estuve esperanto mi encargo por mas de


Estuve esperanto mi encargo por mas de dos semanas para que me lleguen envases totalmente diferentes y solo uno de los que pedí se veía correcto, terminé de abrir mis paquetes eran de los que pedí pero pienso que si no tienen de uno, no lo deberían de inviar deberían de enviar todos iguales

2026幎2月28日
Brazil Keratin ロゎ

Brazil Keratin からの回答

Hola, lamentamos mucho la experiencia que ha tenido.

Ya nos hemos puesto en contacto con usted para explicarle que el producto ha tenido un cambio en su empaque, sin embargo, la fórmula y la calidad del producto se mantienen exactamente iguales.

Entendemos su preocupación y agradecemos mucho su comentario, ya que nos ayuda a mejorar continuamente nuestros procesos. Si necesita cualquier otra asistencia, estaremos encantados de ayudarle.


Wanessa B.

5぀星のうち5の評䟡

Excelente servicio

2026幎2月23日
Brazil Keratin ロゎ

Brazil Keratin からの回答

Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❀✔
I am always at your disposal to clarify any questions!

Best regards,
Wanessa B.

5぀星のうち5の評䟡

I love the products and shipping was


I love the products and shipping was great!

2026幎2月2日
Brazil Keratin ロゎ

Brazil Keratin からの回答

Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❀✔
I am always at your disposal to clarify any questions!

Best regards,
Pamela A.

5぀星のうち1の評䟡

Muy contenta con mi compra fue mi


Muy contenta con mi compra fue mi primera vez pero seguiré comprando, la entrega llegó a tiempo y fue muy rápido, les doy 10/10

2025幎12月17日
Brazil Keratin ロゎ

Brazil Keratin からの回答

¡Nos alegra mucho que esté satisfecho! ¡Su satisfacción es nuestro principal objetivo!
Gracias por elegir nuestra empresa ❀✔
¡Estoy a su disposición para aclarar cualquier duda!

Atentamente,
Pamela A.

5぀星のうち1の評䟡

When try to contact they don’t answer

When try to contact they don’t answer, it’s been 2 weeks since my order and it’s still in the same place, don’t buy from this place

2025幎11月25日
Brazil Keratin ロゎ

Brazil Keratin からの回答

Hello,
We apologize for any frustration this may have caused. We would like to clarify that we have already contacted you by phone and resolved the situation. Your refund has been successfully processed.

If you need any further assistance, please feel free to reach out. We remain at your disposal.

Wanessa B.

5぀星のうち1の評䟡

Pessimo

Efetuei a compra de um produto, e fui comunicada via MSN que teria de pagar 22€ para taxa da alfândega!!! O produto custou 19€ mais 14€ taxa de entrega! Quando eu soube que teria a taxa da alfândega fiz contato com a loja e a resposta foi, sim.. infelizmente! Mas se eu compro de uma empresa situada na Flórida e ninguém me avisa que não tem no estoque, eu não posso adivinhar que vira do Brasil e além do preço é da taxa de entrega ainda tem alfândega! Enfim!! Se eu quisesse pagar taxa de alfândega compraria diretamente do Brasil. Que aliás sairia mais barato e certamente o atendimento seria mais respeitoso!
(Considerando que o preço seria 6€,) enfim
 infelizmente muito decepcionada! Estava feliz por ter encontrado aqui e por ser uma empresa brasileira. Por educação e respeito ofereceram 50% do valor para reembolso!Pessimo atendimento!

2025幎10月29日
自発的なレビュヌ
Brazil Keratin ロゎ

Brazil Keratin からの回答

Lamentamos que sua experiência não tenha sido como esperava.
Nossa equipe prestou todo o suporte necessário e ofereceu o reembolso parcial da taxa como forma de cortesia e respeito.

Reforçamos que seguimos todos os procedimentos corretamente e estamos sempre à disposição para auxiliar nossos clientes.

Atenciosamente,
Equipe brazil-keratin.com

5぀星のうち5の評䟡

Súper bin👍👍👍👍👍Perfecto

Súper bin👍👍👍👍👍Perfecto

2025幎10月7日
Brazil Keratin ロゎ

Brazil Keratin からの回答

Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❀✔
I am always at your disposal to clarify any questions!

Best regards,
Pamela A.

5぀星のうち1の評䟡

I didn’t get the product!!!

2025幎9月8日
Brazil Keratin ロゎ

Brazil Keratin からの回答

Thank you for letting us know what happened. We are committed to offering you the best possible service, so we will contact you shortly to better understand what happened and find the best solution.

Best regards
Pamela A.

5぀星のうち1の評䟡

Still waiting for the product

Still waiting for the product. It's like 2 weeks already.

2025幎9月3日
Brazil Keratin ロゎ

Brazil Keratin からの回答

Thank you for letting us know what happened. We are committed to offering you the best possible service, so we will contact you shortly to better understand what happened and find the best solution.

Best regards
Pamela A.

5぀星のうち5の評䟡

Cea mai bună keratina și cea rapidă


Cea mai bună keratina și cea rapidă livrare.
Vă mulțumesc!

2025幎8月24日
Brazil Keratin ロゎ

Brazil Keratin からの回答

Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❀✔
I am always at your disposal to clarify any questions!

Best regards,
Pamela A.

5぀星のうち1の評䟡

Horrible no refund and the tariffs


Horrible no refund and the tariffs charged me an extra 143.00 for a 34.00 product

2025幎8月25日
Brazil Keratin ロゎ

Brazil Keratin からの回答

Hello, how are you?

In accordance with your refusal of the product, we have proceeded with the refund and disposal of the item as established.

If you have any questions or need further assistance, we are available to help.

Pamela A.

5぀星のうち5の評䟡

Exelente muchas gracias

Exelente muchas gracias

2025幎8月23日
Brazil Keratin ロゎ

Brazil Keratin からの回答

Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❀✔
I am always at your disposal to clarify any questions!

Best regards,
Pamela A.

5぀星のうち5の評䟡

The bestttttt

2025幎8月6日
Brazil Keratin ロゎ

Brazil Keratin からの回答

Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❀✔
I am always at your disposal to clarify any questions!

Best regards,
Pamela A.

5぀星のうち5の評䟡

Great costumer service

Great costumer service. The order always arrives just in time and with a good packaging

2025幎8月5日
Brazil Keratin ロゎ

Brazil Keratin からの回答

Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❀✔
I am always at your disposal to clarify any questions!

Best regards,
Pamela A.

5぀星のうち5の評䟡

I like your product

I like your product. It has no smell after effect, and it does not itch the scalp. I will be buying again

2025幎7月21日
Brazil Keratin ロゎ

Brazil Keratin からの回答

Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❀✔
I am always at your disposal to clarify any questions!

Best regards,
Pamela A.

5぀星のうち5の評䟡

Super rapido envio

Super rapido envio . No he usafo el producto todavia pero se ve bien como lo describe. Me encantó

2025幎7月22日
Brazil Keratin ロゎ

Brazil Keratin からの回答

Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❀✔
I am always at your disposal to clarify any questions!

Best regards,
Pamela A.

5぀星のうち1の評䟡

Pésima compañía yo pedí el producto y


Pésima compañía yo pedí el producto y necesitaba retornarlo porq mi hija también lo compró el de ella llegó primero así que yo quería devolverlo y no aceptaron mi devolución

2025幎7月6日
Brazil Keratin ロゎ

Brazil Keratin からの回答

Thank you for reaching out, and we’re truly sorry to hear that your experience was not as expected.
We would like to emphasize that we carefully reviewed your case, but according to our return policy which is public and available on our website the order does not meet the necessary criteria for a return at this time.

We value transparency and ethics in all our customer relationships, which is why we strictly follow the established guidelines to ensure a fair and secure process for everyone.

Pamela A.

5぀星のうち5の評䟡

Excellent everything on time!!!

2025幎7月20日
Brazil Keratin ロゎ

Brazil Keratin からの回答

Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❀✔
I am always at your disposal to clarify any questions!

Best regards,
Pamela A.

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