I've ordered a few products online and overall I'm satisfied with the experience. The items arrived well packaged and were mostly as described. Delivery took a little longer than expected, but the qua... もっと見る
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Have been following up for my refund since last five months.Amount was charged to my account as part of the subcription which I was unaware of.The product wasnt delivered and shows in transit since Ap... もっと見る
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Firstly Ann, it's not $38 order it's $90. Secondly, you and Jessica both are just doing ping pong and not resolving the issue. Your products are absolutely pathetic and you are just doing fraud wit... もっと見る
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Through and Through I am happy with Breevelle. I bought the sprays not knowing what to expect but with daily use, I am confident the spray has worked for me. I have a problem with hot breath sometimes... もっと見る
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2.5
期待以下
137件のレビュー
最近のレビュー依頼の記録はありません
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ネガティブなレビューの 100％に回答しています
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Not A Good Experience All Around
I have no idea how this is rated so highly. I only ordered the set of six for the free gift of a sampler set. It took AGES to even get my order, and not only was the free gift was missing, but one of the bottles had leaked somehow and the box was soaked. I contacted customer service with the complaint and pictures, and was told that they could replace the damaged one. It's been almost a month now since last contact from them, and nothing has been resolved. As for the breath spray itself, I honestly find it to be an absolute ripoff. I can get more flavor and longer lasting freshness from the ones they sell in the checkout line of the grocery store. The only flavor that's tolerable is the mint, and it's super weak. This was a huge waste of money for me, and I would not do it again. The only good thing I can say is, at least cancelling the subscription was taken care of quickly.
2026年4月23日
自発的なレビュー
Breevelle からの回答
Thank you for your honesty — feedback like this helps us improve and we are sorry we let you down.
Hi, we are so sorry — a delayed order, missing gift, leaked bottle, and an unresolved replacement promise after a month is completely unacceptable.
Please email us at support@breevelle.com and we will sort everything out for you immediately.
SIGNED ME UP FOR A RENEWAL WITHOUT MY…
SIGNED ME UP FOR A RENEWAL WITHOUT MY CONSENT! NO WORKING PHONE NUMBER TO CALL OR CANCEL. THEIR DIRECTIONS FOR CANCELLING ARE NOT ACCURATE. THERE IS NO MANAGE SUBSCRIPTIONS BUTTON ANYWHERE ON MY ORDER OR THE PROFILE. THIS COMPANY IS SCAMMING PEOPLE ILLEGALLY! I WILL BE REPORTING THEM AND THEIR PRODUCT IS BULLSHIT TOO! DOES NOT WORK!
2026年5月12日
自発的なレビュー
Breevelle からの回答
Hi, we are so sorry — an unauthorized charge, a broken cancellation process, and a non-working phone number are all unacceptable and we are fixing these urgently.
Please email us at support@breevelle.com and we will cancel your subscription and issue a full refund immediately. No runaround.
Lost package and delivery takes forever
Like what others have already said, the delivery took a month. Once the tracking showed delivered, the package was nowhere to be seen. I contacted customer service for a replacement but they said they were not able to. Every other company who has lost my package in the past has offered me a replacement or refund. I would not recommend buying from this company. I rarely write any reviews either, so I think that speaks for itself.
2026年4月24日
自発的なレビュー
Breevelle からの回答
Hi, we are truly sorry for your experience and we completely understand your frustration.
A month-long wait followed by a lost package and then being told we could not help is absolutely unacceptable — and you are right, every customer in this situation deserves a replacement or refund. We are sorry our team failed to offer you that and we want to make it right immediately.
Please email us at support@breevelle.com with your order details and we will personally ensure you receive either a replacement or a full refund — whichever you prefer — without any further delay.
We appreciate that you took the time to leave a review despite rarely doing so. That tells us how much this experience affected you, and we are truly sorry. We hope to have the chance to restore your trust.
Just sugary water!
Waited ages to receive it, then got 2xsubscriptions at the same time.
The advert heralded the Strawberry & Honey scent as being totally amazing.
This was just a bottle of sugary water with no flavour nor and freshner of breath whatsoever.
Normally use Ceelike and will stay with that!
This is just a total rip off.
2026年4月29日
自発的なレビュー
Breevelle からの回答
Hi, we are truly sorry for your experience and we completely understand your frustration.
A long wait, two unexpected subscription charges, and a product that didn't deliver on its promise — that is a lot to deal with and none of it is acceptable. We especially hear you on the product itself. The Strawberry & Honey should absolutely deliver on the fresh, flavorful experience we advertise and we are sorry it fell so short for you.
We would like to make this right. Please email us at support@breevelle.com with your order details and we will cancel both subscriptions immediately and process a full refund for the unauthorized charges.
We are sorry we lost your trust and thank you for taking the time to share your experience.
I wish I could leave a negative star…
I wish I could leave a negative star review. I ordered this and did not subscribe to a subscription. It ended up defaulting back to a subscription without me knowing and my credit card was charged another $50. The worst product I have ever spent money on and it ended up costing me $100 to throw everything in the garbage. They will not give refunds even if the products are unopened.
WHAT A SCAM!!
2026年5月8日
自発的なレビュー
Breevelle からの回答
Hi, we are truly sorry — this is not the experience anyone should ever have and we completely understand your frustration and anger.
Being charged for a subscription you did not intentionally sign up for, and then being denied a refund on unopened products, goes against everything we stand for. This should not have happened and we take full responsibility.
We want to make this right immediately. Please email us at support@breevelle.com with your order details.
We are deeply sorry for letting you down and we are committed to resolving this for you without any further delay.
They withdrew my money twice!!
They withdrew my money twice!!! And I didn’t receive my order from one month
Totally scaaaamm donttt buuuy
2026年5月5日
自発的なレビュー
Breevelle からの回答
Hi, we are deeply sorry — being charged twice and not receiving your order after a month is completely unacceptable and we fully understand your frustration.
We want to resolve this for you immediately. Please email us at support@breevelle.com with your order details and we will locate your shipment, refund both duplicate charges, and make sure you are fully taken care of without any further delay.
You should never have had to wait this long and we sincerely apologize. We are committed to making this right.
Scam
Scam, for that price I can buy way more good products. It came in simple bottle and I think brushing my teeth feels better then apply that.
2026年5月5日
自発的なレビュー
Breevelle からの回答
Hi, thank you for your honest feedback and we are sorry Breevelle didn't meet your expectations.
We understand that value for money matters, and we're sorry the product didn't deliver the experience you were hoping for. Breevelle is designed to complement your oral care routine rather than replace brushing, so we can see how it may not have felt like the right fit for you.
That said, we never want a customer to feel like their money was wasted. If you'd like to discuss your experience further or explore a resolution, please don't hesitate to reach out to us at support@breevelle.com — we'd love the chance to make it right.
Thank you again for taking the time to share your thoughts.
SCAM- request a refund and gOt a NO
❌I got my order❌
2 bottles of WATER, No flavor, no smell, no taste , not even 1 second duration as is literally just water.
I immediately request a refund and got a negative response even when in your policy is written that we have 14-30 days to ask for a refund "money back guarantee" if we are not satisfied. This for me is a totally SCAM!!!!!
O have several E-Mails to costumer service and the lady Jessica Puntro has reply all my emails with a "NO WE DON'T REFOUND you according to our policies" even those i send your policies by email.....
I want my MONEY BACK!!!!!
2026年5月1日
自発的なレビュー
Breevelle からの回答
Hi, we are deeply sorry for your experience and we want to address this immediately.
First and foremost — we hear you, and what you've described is completely unacceptable. Receiving a product that does not meet our quality standards is something we take very seriously, and we sincerely apologize that this happened to you.
Regarding your refund request — we stand fully behind our money-back guarantee, and if your request was denied in error, that should not have happened. We want to make this right without any further delay.
Please email us directly at support@breevelle.com with your order details and we will personally review your case, honor your refund, and ensure this is resolved as quickly as possible.
Thank you for bringing this to our attention. We are sorry it came to this and we are committed to making it right.
Was curious
Was curious, and just wanted to try, nice product. I accidentally signed up for a subscription and thought it would be difficult to cancel, was impressed and pleased with how quickly they responded and cancelled. Thanks !
2026年4月17日
自発的なレビュー
Breevelle からの回答
Hi, thank you so much for sharing this — we really appreciate it!
We're glad you got to try Breevelle and enjoyed the product! And we're especially happy to hear that our team was able to sort out your subscription cancellation quickly and without any hassle. That's exactly the experience we want every customer to have.
If you ever decide to give Breevelle another go, we'll be here! Thanks again for the kind words — it means a lot to the whole team. 😊
UNAUTHORIZED ORDER
Be extremely cautious! Dispute charges with your credit card company immediately. I share the same experiences as many of the 1 star reviews. When I received my initial order on April 7, I had already raised concerns about the product’s integrity. The packaging was identical to generic versions sold on Amazon. It didn’t mention Breevelle on it at all, and the product was shipped from China, not the U.S. I received an order confirmation for a subscription I did not authorize on April 21 at 8:09am. When I read it at 11am, I immediately sent 3 emails to request cancellationl. That was within the stated 24 hour cancellation window. I only received a response on the 3rd day, after the order had already shipped the next day, despite the 3 emails sent. I was told that the order had been fulfilled and could not be refunded. But, I received conflicting communication on the same day too. One email confirmed that a refund had been processed, and another said that the order was fulfilled and ineligible for a refund from the same Jessica Puntro. This inconsistency raises serious concerns about their internal processes and communication practices. Even if their website advertises a 30 day moneyback guarantee, they don’t honor that policy. Even if they say to send them an email so they can make things right, they will reply to you with the same messages and still not take accountability and won’t refund unauthorized charges on your credit card.
May 5: Repetitive reply from Breevelle : we have carefully reviewed your case and confirmed that we have cancelled your subscription( I did not sign up for), that there will be no future charges and shipments, however, because the order has been processed and fulfilled, we are unable to issue a refund. This directly contradicts your stated 30 day moneyback guarantee and is not aligned with your previous response. It is a clear example of poor and misleading business practices.
2026年4月20日
自発的なレビュー
Breevelle からの回答
Hi, thank you for taking the time to write such a detailed review. We are truly sorry for everything you have experienced, and we want to be transparent — what you have described is deeply concerning to us and falls far short of the standards we hold ourselves to.
We want to acknowledge each of your concerns directly:
Regarding the packaging and shipping origin — we understand how alarming it must have been to receive a product that didn't clearly identify as Breevelle, and we take your concerns about product integrity very seriously.
Regarding the unauthorized subscription and cancellation — you contacted us within the stated 24-hour window and did not receive a timely response. That is our failure, and we sincerely apologize.
Regarding the conflicting refund communications — receiving two contradictory emails from the same representative is unacceptable, and we are reviewing this internally to understand what went wrong.
We hear you that past responses have felt like copy-paste replies without real accountability. We do not want to repeat that here. Please email us at support@breevelle.com with your order details marked urgent, and we will personally ensure your case is escalated, your refund is honored, and you receive a clear and consistent resolution.
We are sorry it has come to this. You deserved better from us.
BUYER BEWARE!!!
BUYER BEWARE!!!!
Do not buy-no taste. Will not honor the 30 day back garentee, no questions asked, as advertised. Also, phone number is not live.
2026年4月30日
自発的なレビュー
Breevelle からの回答
Hi, thank you for your feedback and we are truly sorry for your experience.
We want to address your concerns directly — we absolutely stand behind our 30-day money-back guarantee, no questions asked, as advertised. If your refund request was not honored, that should not have happened and we sincerely apologize.
We are also aware of issues with our phone line and are actively working to resolve this so customers can reach us more easily.
Please email us at support@breevelle.com with your order details and we will personally ensure your refund is processed promptly. You have our commitment on that.
We're sorry for the frustration and thank you for giving us the chance to make it right.
A big scam
A totally waste of money! I ordered 4 types of mouth spray and they were all the same taste, like a sweetened water and ZERO effect! For sure there is no magical substance inside! Of course there is no possibility of getting the money back!
2026年5月3日
自発的なレビュー
Breevelle からの回答
Hi, thank you for your feedback and we are sincerely sorry for your experience.
We completely understand your frustration. Ordering four different flavors and finding them all unsatisfactory is deeply disappointing, and that is not the experience we want for any of our customers.
We also want to be clear — our 30-day money-back guarantee is real and we intend to honor it. If you were unable to get a refund, we want to personally make sure that is corrected.
Please reach out to us at support@breevelle.com with your order details and we will prioritize your case and ensure your refund is processed without further delay.
We are sorry it came to this and we appreciate you bringing it to our attention.
Brevelle Gave Me The Confidence I Needed
Brevelle gave me the confidence I needed while speaking and meeting new people during an important conference. I embraced a friend and we shared some laughs together ...afterwards they spoke how fresh my breath smelled and what was I using. I told them Brevelle.
2026年4月26日
自発的なレビュー
Breevelle からの回答
Hi, wow, this truly warmed our hearts — thank you so much for sharing this moment with us!
That's exactly the kind of confidence we set out to give people. Whether it's a big conference, meeting new faces, or sharing a laugh with a friend — we want Breevelle to be the little thing that lets you show up fully and freely.
And how amazing that your friend noticed and asked? That's the best kind of compliment — for you and for us! 😄
Thank you for spreading the word and for being part of the Breevelle family. Here's to many more confident moments ahead!
Misleading untrustworthy fake phone number!
I got so upset when I saw a notification from this company that my order has been shipped. I ordered from them once weeks ago. That order arrived. I never placed another order or subscribed! I emailed them asking to stop a subscription if they put me on it. I was going to wait to receive my order to return it and ask for my money back. After reading all the reviews I am worried if I'd be able to do that.
2026年4月29日
自発的なレビュー
Breevelle からの回答
Hi, thank you for reaching out and we are truly sorry for the confusion and distress this has caused you.
We completely understand why you're upset, and we want to assure you that we take concerns like yours very seriously. We would never want any customer to feel trapped or misled.
Please email us directly at support@breevelle.com with your order details and we will personally look into your account, stop any active subscription immediately, and ensure you are fully refunded for any unauthorized charge — including return arrangements for the shipment on its way.
You have our word that we will make this right. We're sorry you had to go through this, and we hope to restore your trust in us.
Zero stars
Zero stars. Took weeks to get here, so I cancelled subscription and they charged me again anyway. Then it arrived damaged, glass everywhere, soggy box. I can't get refunded or even recurring charges to stop this company is a nightmare. Do not waste your money on this crap.
You can respond to this but you refuse to respond to my emails requesting cancellation and refund? You keep charging me. This is a terrible company. Phone number doesn't work. I have reported to BBB and AG consumer fraud. Do not buy from them, protect your wallet.
Update - I've requested cancellation. Shown photos of the glass all over then box - broken. They still charged me again. They still shipped another one. This company won't stop so I had to file with the attorney general and BBB. Consumer affairs is now investigating their dirty business practices.
2026年4月25日
自発的なレビュー
Breevelle からの回答
Hi, we are so sorry — this is truly not the experience we want for any of our customers, and we completely understand your frustration.
A delayed delivery, a damaged package with broken glass, and then being charged after cancelling — each of these on their own would be unacceptable, and we sincerely apologize that you experienced all of them together. This falls far below the standard we hold ourselves to.
We want to make this right immediately. Please email us at support@breevelle.com with your order details and we will personally ensure your recurring charges are stopped, a full refund is processed, and your concerns are fully resolved — no more chasing, we promise.
Thank you for bringing this to our attention. We are truly sorry for the stress this has caused.
Could be better
2026年4月27日
自発的なレビュー
Breevelle からの回答
Hi, thank you for leaving a review. We're sorry to hear your experience wasn't quite what you expected — you deserve better than that.
We'd love to understand more about what fell short for you so we can work on improving. Please feel free to reach out to us at support@breevelle.com and share your thoughts. Your feedback means a lot to us and helps us do better.
We hope to have the chance to turn your experience around!
I’ve been trying to cancel my…
I’ve been trying to cancel my subscription but no response. I didn’t sign up for this got the product a month after then got charged again. Im trying to call their customer service but cant get through.
2026年3月27日
自発的なレビュー
Breevelle からの回答
Hi, thank you for taking the time to share your experience, and we're truly sorry for the frustration this has caused. This is not the standard of service we aim to provide.
We understand how upsetting it must be to face unexpected charges and difficulty reaching our team — and we sincerely apologize for both. We want to make this right for you as quickly as possible.
Please reach out to us directly at support@breevelle.com with your account details, and we will prioritize your cancellation request and look into the billing issue right away. You shouldn't have to chase us for this, and we're committed to resolving it promptly.
Thank you for your patience, and again, we're sorry for the inconvenience.
The worst purchase experience in my whole life. I never had to deal with this before.
The worst experience ever they got me into an automatic subscription. Without not knowing they did that, I never got the first purchase. After many complaints to them they promising by email that I was going to get this purchase soon that I made months ago, I su submitted a complaint with my bank, my bank made them payback, and then they charged me again for another purchase because I was in an automatic subscriptions that I didn’t know so I had to find that again with my bank and made him pay again and hopefully I once see more charges in my bank statement from this scam.
2026年3月16日
自発的なレビュー
Breevelle からの回答
Hi, we are deeply sorry — what you have been through is completely unacceptable and we are truly ashamed that this has been your experience with us.
Never receiving your first order, being enrolled in a subscription without your knowledge, making multiple bank disputes just to recover your own money, and living in fear of more charges is an experience no customer should ever have to go through. We take full responsibility for every part of this.
We want to assure you that your subscription has been cancelled and no further charges will be made. If you see anything further on your bank statement please email us immediately at support@breevelle.com and we will resolve it without question.
We are truly, deeply sorry. You deserved so much better than this and we failed you completely. 💙
Took over a month to get my order and…
Took over a month to get my order and they have already charged me AT LEAST THREE MORE TIMES. I did NOT sign up for a subscription. This company is a SCAM SCAM SCAM!!!!! Their customer support is trash, their products with crooked labels and no ingredients (illegal in America) are TRASH.
NEVER, EVER BUY FROM THIS COMPANY, THEY DO NOT DESERVE YOUR BUSINESS!
2026年4月25日
自発的なレビュー
Breevelle からの回答
Hi, we are truly sorry — what you have described is deeply serious and we want to address every point directly.
Being charged at least three times without consenting to a subscription, a month-long delivery wait, and product labeling concerns are all issues we take full responsibility for and are urgently investigating. You are absolutely right to be angry and we sincerely apologize.
We want to make this right for you immediately. Please email us at support@breevelle.com with your order details marked URGENT and we will ensure every unauthorized charge is fully refunded without any further delay.
Thank you for bringing this to our attention and we are deeply sorry for this experience. 💙
Total scam
Selling “Kiss Artifact” product, available on Amazon for way less, but doesn’t work anyways so save your money. Took a month to be delivered from China, they tried to charge me for a second order (subscription) before the initial order arrived. One arrived completely crushed, the other tastes like lightly flavored water. I’m not comfortable ingesting this product given how shady the company is, doesn’t feel safe. Total scam.
2026年4月22日
自発的なレビュー
Breevelle からの回答
Hi, we are truly sorry for this experience — a month-long delivery, a crushed bottle, an unexpected subscription charge before your first order even arrived, and a product that didn't meet your expectations is a complete failure on multiple levels and we sincerely apologize.
We want to address your concerns directly and honestly. Please reach out to us at support@breevelle.com with your order details marked URGENT and we will arrange a full refund for both the damaged bottle and the subscription charge immediately.
Your feedback is important to us and we are actively working to improve our shipping, packaging and billing processes. We are truly sorry we fell so far short of your expectations and we hope to have the chance to make this right for you. 💙
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