BrickX レビュー 134

BrickX からの回答

2026年2月23日

Thank you very much for the conversation and support and around what BrickX is committed to providing to investors.

BrickX からの回答

2025年10月28日

Wilson, Thanks fro your feedback, liquidity in managed investment schemes is subject to free market forces, no returns or capital value is guaranteed. The difference in value that you express are such that the value of the investments went up in value which is great and seeing the investment through to the end would assist in receiving that upside whereas selling out early can result in you needing to sell at a value that is less than the value of your investment.

BrickX からの回答

2025年10月28日

The ROI will be reflective of which investment you chose to invest in, some have done even better than the national property market, this comes down to portfolio composition.

BrickX からの回答

2026年2月3日

Its disappointing to read a review like this.

Whilst we acknowledge the lack of liquidity this is largely driven by investor sentiment, and needs to also take into account that the underlying platform assets are illiquid as is general property/real estate. This is covered in detail in the product disclosure statement and any and all adjoining additional disclosure documents.

In respects of the figures listed this is for the most part misunderstood and incorrect.

The maximum investment management fees on the platform in 2.50%, stating a fee of 21% is incorrect and very misleading. For added insight investment management fees on the platform range from 0.35% to around 1.50% per annum, noting BrickX charged 0% management fees for the first 5 years of operation to the benefit of investors.

Audit/Valuation fees - the figure stated of 5.80% is again incorrect and misleading, the calculation is to be made against the total asset value not the income, this is conventional funds management, to calculate is in your way is just not correct. Note also that very few companies are interested in providing a retail investor offering due to the high costs and regulation - BrickX has committed to doing this at extreme cost and investment which seems to be well overlooked.

The custodian fee again is just plain wrong with the actual fee being less than 0.10% per annum, in return for safety of your assets, doesn't sound like a lot in the scheme of things does it?

The claim of inflated property prices is somewhat jovial, given that the undeniable proof exists that most if not all properties sold on market have sold for more than the valuations received by independent third party valuers.

As for placing orders and waiting 100 days, we recommend investors manage their orders as the average time to exit is well below 100 days, in fact its less than 48 hours for anyone selling out via the available secondary market.

The claim about having to wait 5 years for a vote is also incorrect - members collectively holding 5% or more of the units/bricks in a BricKX Trust can call for a vote - great examples of this recently are MAN01, HAW01 and ARN01.

It's perhaps worthwhile picking up the phone to speak with us, sending us a direct email via the website or spending the to read the Product Disclosure Statement which outlines all this information clearly as opposed to complaining (and being wrong) on a review website like this - where if people believe you all you've done is make exiting BrickX harder for yourself as less people will use it to give you your liquidity.

BrickX からの回答

2026年2月3日 に更新

Nell - we are not offering our products to people in America so I think you have the wrong company.

Secondly we don’t do conference calls so again I think you’ve crossed your wires particularly suggesting returns of 10%!

I think the appropriate thing for you to do is to remove your unreasonable, unfair and unfounded recommendation.

Update - despite flagging this fraudulent review neither Trustpilot or the reviewer managed to provide any proof to justify the genuine nature of this. Reviews like this are synonymous with cowardly hit and runs.

BrickX からの回答

2024年5月21日

Thanks for the positive feedback!

BrickX からの回答

2024年5月21日

Thank you for the recognition - we appreciate all the new opportunities and relationships that the Platform is able to nurture with independent advisory groups, development/project managers, fund managers and their supportive investor networks - having these opportunities also made available to BrickX members is also receiving a lot of positive feedback from the broader investor base of the BrickX Platform.

BrickX からの回答

2024年5月21日

Thanks for the positive feedback - the whole team is excited by the new property development syndications coming on board the BrickX Platform via multiple independent advisor and fund manager networks offering more choice to the investor base of BrickX - thanks for considering BrickX!

BrickX からの回答

2024年5月21日

Thanks for the feedback - its always nice to hear positive feedback - thanks for using BrickX!

BrickX からの回答

2024年5月21日

What a great motto - thanks for using BrickX and we hope the grandkids are building up a nice little start to their own property purchase deposit one day!

BrickX からの回答

2024年5月20日

Thanks for the insight you are providing to the broader audience regarding the BrickX Platform - we'll continue to develop the reporting and marketing strategy - now that the platform can accommodate SMSF's and other investor types while also being able to feature additional property types and third party fund manager transactions.

BrickX からの回答

2024年5月21日

Thanks for sharing your experience and also the rating-edit recognising our effort and assistance.

BrickX からの回答

2024年5月20日

Thanks for your feedback - it has been tough going the past few years in property - many platforms and funds have experienced what BrickX has and any investments with debt finance have been hit hardest with rising interest rates - that said some properties on the Platform have done extremely well, ie those in SA or WA for example and even NSW for that matter - property is a long game, and we are committed to offering more optionality for investors to further enable them to diversify their portfolios while keeping fees low where possible, noting that the majority of BrickX trusts actually charged $0 fees for their first 5 years of operation and we've also added in free trading commission periods at time to help reduce costs of liquidating investments should investors have wanted to do so.

BrickX からの回答

2024年5月20日

I appreciate the feedback and would welcome an opportunity to discuss your account with you. The fees are generally very low and for the most part were not charged between 2015 and 2023 for many trusts. Trusts that have debt finance will typically fare worse and pay less if not no distributions at all compared to those that don't have debt. In any case we don't want anyone feeling distressed about an investment on BrickX - we aren't in the business of parting people with money and judging by the fees we charge it obvious that its no gravy train for us to offer such a platform to retail investors - despite this we are committed to keeping the offering on foot and enhancing in everyway we can to improve cost efficiency, liquidity and experience for users of BrickX.

BrickX からの回答

2024年5月21日

Thanks for the feedback - we are always interested to understand the various user experiences on the BrickX Platform.

Fees were introduced over 5 years after the Platform launched in order to be able to continue providing this offering to investors - a commercial decision that I'm sure many will understand as a free offering of annual management and compliance until that point was not viable.

If you were to sell your bricks at a total value of $2,650 your exit fees would actually be $13.25 (0.50% inclusive of GST) rather than the $70 you stated.

While the Platform offers liquidity investors that far exceeds the conventional selling time of a property they need to remember that investment in property is not often a short term investment should they want to extract the benefits of long term property growth and portfolio accumulation.

The Platform enables investors to liquidate investments in what is an otherwise illiquid asset class - anyone needing to sell/liquidate investments in a hurried manner will more often than not need to compromise on price irrespective of asset they are selling or platform they are using.

We appreciate you having used the Platform and regret that it hasn't worked out the way you would have liked.

BrickX からの回答

2024年5月21日

Thanks for the feedback - we are always interested to understand the various user experiences on the BrickX Platform. Fees were introduced over 5 years after the Platform launched in order to be able to continue providing this offering to investors - a commercial decision that I;m sure many will understand. Distributions vary depending on the investment chosen by an investor - residential properties using debt in a high interest rate environment will typically pay out less income than a commercial property with little to no debt or specialist property ie display homes, NDIS/SDA housing and short stay accommodation - all of which are also available to investors. In terms of liquidity we do need to keep improving this - the average sale time over the last 12 months has been as low as 24 hours and as high as 70 hours provided an investors offers their bricks for sale at the lowest available brick price, some investors placing offers above/well above current trading prices will experience delays in their sales.

BrickX からの回答

2024年5月21日

Thanks for your feedback and for using BrickX!

BrickX からの回答

2024年5月21日

We appreciate your feedback and for considering BrickX!

BrickX からの回答

2024年5月21日

We realise the frustration that some may experience with certain investments they've made - unfortunately some properties go through periods of vacancy that may be caused by repair and maintenance requirements and added regulatory costs to ensure compliance of the trust don't help either - unfortunately those processes are required to remain compliant. We get how you feel as we've also done the work and charged $0 management fees for the first 5 years of the trust operating. Properties that were also bought that have financing costs are also bound to suffer in a high interest rate environment too. Property is typically a long game and as such investors will be required to either sell out at a price they are comfortable with or wait it out no different to what they would do with other investments.