Brisbondclean レビュー 

Great communication throughout the booking and cleaning process. Even when there was a little bit of confusion, it was sorted in a timely manner

I am extremely disappointed and angry after using Brisbane Bond Clean for our end-of-lease cleaning.
We booked a full service for our 3-bedroom, 2.5-bathroom townhouse (approx. 140m²) and paid a total of $995 AUD. The breakdown was:

3 Bedroom / 2.5 Bathroom Bond Cleaning — $645
Carpet Steam Cleaning — $70
Glass Sliding Door Cleaning — $80
Wall Washing — $60
Deep Cleaning — $50

The cleaning was scheduled for 4 June. When I returned to check on the same day, nothing had been done — the house was left completely untouched.
On 5 June, when I asked for an update, they claimed the house was “too dirty” and they needed more time. I pointed out that they had done absolutely nothing the day before, and they became evasive. They promised to finish the job on 5 June. However, that evening they simply left the keys under the door without any call or notification. The house lights were left on all night until we returned on the morning of 6 June.
To our shock, the cleaning was extremely poor:

Windows and glass sliding doors were not properly cleaned
Bathtub was not washed
Toilet glass screens only had a quick wipe with limescale still visible
Taps and faucets were not cleaned
Shelves and cabinets were still dusty
Carpets were not steam cleaned
Living room floor was not mopped at all

When our property manager emailed them requesting they return to complete the job, they refused and never came back.
We paid nearly $1,000 for a professional bond cleaning service but received almost nothing in return. Now we have to pay extra money to the property manager to fix their failure.
This is a clear case of blatant deception and extremely poor service. I strongly warn everyone to avoid Brisbane Bond Clean. Their advertising promises are completely misleading.Rating: -10000000...../5 ⭐

I am extremely happy with the bond cleaning service provided. The team was punctual, professional, and paid great attention to detail throughout the entire property. Every room was cleaned to a very high standard, including areas that are often overlooked.

The property looked spotless, and the real estate agent was very impressed with the condition it was left in. Communication was excellent from start to finish, and the process was stress-free and efficient.

I would highly recommend this company to anyone needing a thorough bond clean and would happily use their services again in the future. Thank you for a fantastic job!

Terrible service from start to finish.
The cleaner arrived 2 hours earlier than the agreed time, then cancelled the next two rescheduled appointments. When the clean finally went ahead, I was asked to pay before any work had even started.
The clean itself was not completed to an acceptable standard and I had to pay for another cleaner to come in and finish the job.
I tried multiple times to contact the company and resolve the issue, but my calls were not actioned and the matter was never properly addressed. I have since lodged a complaint with the ACCC.
DO NOT USE THIS COMPANY

SCAM FRAUD AVOID! I cant believe i didnt see these other reviews before booking. I FOUND THE CLEANER ASLEEP ON THE FLOOR he hadnt touched a thing in the house. Charged extra for blind cleaning, asked to transfer on the spot before anything started. Re-clean took hours to complete. Damaged the kitchen bench and Im left with the bill to fix it from the real estate. DO NOT BOOK! I have flagged with ACCC.

Outstanding bond cleaning service

Choosing this bond cleaning company is one of the worst decisions you can make for your home. Similar names are used by other companies to conceal actual reviews. The website name is brisbondclean.com.au, and they are known as Brisbane Bond Clean. In their website, you can see millions of 5 star reviews, but I can assure you that all of them are fake. My review is not even posted there, even though I am a real customer. When it comes to cleaning, one person and a bucket are their army. Besides serving as a ladder and holder, the bucket also serves as a storage box and a water carrier.

Here are some photos after they were cleaned. In total, I took over 25 photos and videos and sent them via email and phone. A re-cleaning drama was arranged for two hours, and when you look away from the cleaner for a moment, he disappears. There isn't even a 40% coverage of what they list in their quote. Despite paying S565, they are barely worth $100. Your phone isn't picked up after they've taken your money.

Those who are dealing with are just answering phones and sending emails. Their cleaning is subcontracted to overseas students who do not have any experience. Cleaning only begins after payment is received on the day of cleaning. It will be too late for us once we realize that there is only one man on site to do the cleaning, and he is not doing it correctly.
Website called as brisbondclean
Brisbane Bond Clean ( Not Brisbane Bond Cleaners)
Office showing as Pallara, Qld-based Phone- 0468163775 & 0468041181