A very good outfit where I sold coins, scrap silver and gold in person. I found them to offer transparent prices, and their staff to be patient, professional, and highly knowledgeable. Unlike many sc... もっと見る
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Great experience buying from this company. Prices are decent. In fact, to tell the truth as a foreign to UK internet buyer, I couldn't find coins for sale with lower price tag than here. The customer... もっと見る
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After an issue with Italian customs clearance—apparently some documents were missing (which I did send, but there was no follow-up)—the company took the initiative to send me another coin via DHL cour... もっと見る
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A fair price, great service, quick delivery. I bought some annual sets and they were in perfect condition at a good price. Despatched quickly and with me next day. I like Britannia Coin Co. always... もっと見る
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企業情報
当該企業による記述
Specialist coin dealers based in Wiltshire. We sell collectable coins online to UK-based and international customers, but we also have a showroom in our hometown of Royal Wootton Bassett. If you are looking to sell your coin collection for a fair price, we offer a tried and tested postal service as well as a secure valuation centre where you can speak with our coin experts in person. Look out for our TikTok and Youtube channels in your feed with videos on new Royal Mint releases, historic currency and rare coins.
連絡先
4.8
優良
204件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 25％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service
Good clear website, good prices, excellent delivery service. Highly recommend, trustworthy company.
2025年10月20日
自発的なレビュー
The Britannia Coin Company からの回答
Thank you for your recommendation Jon - we really appreciate your positive feedback. Best wishes, Kim @ BCC
Exceeded expectations
Excellent service with fast delivery of product. Quality of secondary market item purchase far exceeded my expectations. Pleased to use this company in the future.
2025年10月16日
自発的なレビュー
The Britannia Coin Company からの回答
Thank you for your five-star feedback, Jamie - we're pleased you have found our pre-owned coins to your liking. Lookign forward to doing business with you again, best wishes, Kim @ BCC
Don't buy or sell to them
I bought a coin from the company for £495 – it was sold as “Aethlered II Helmet Type Wulfwine London”. This was 8th February 2023.
In October 2025 I wanted to sell it back to them. They offered me £110 for “Alfred II” coin, not an Aethelred coin. When I queried this, I was told that the valuer had handwritten the valuation, and the email sender had misread it. This seems extremely careless.
When I queried the price, they said they’d get another valuer to look at it and “I will be in touch by the end of the week”. That would have been 10th October, but still no communication.
I saw a similar coin recently on their website also for £495. I understand that companies need a decent mark up in order to make a profit, but the difference between £110 and £495 is huge.
I’ve bought sovereigns from them in the past, till I discovered coin companies that offer better prices and at least as good service.
I don’t recommend.
2025年10月2日
自発的なレビュー
The Britannia Coin Company からの回答
Hello Jane,
Thank you for taking the time to share your experience. I am very sorry that your recent attempt to sell your coin back to us has been disappointing and that our communication has fallen short of expectations.
You are absolutely right that the misreading of the handwritten valuation was careless, and I apologise sincerely for the confusion this has caused. We have already reviewed our internal process to make sure valuations are recorded and checked more clearly going forward.
We also appreciate your feedback on pricing. Our offers are based on current market conditions and, for hammered coins, assessment by an external specialist. That said, we understand how frustrating it must feel to receive a much lower offer than anticipated.
As context, we now seldom buy or sell hammered coins, as the full-time member of staff who specialised in this area has retired. This means our valuations in that category are more limited than they once were.
I am sorry again for the experience you have had, and I appreciate the opportunity to learn from it. We are grateful for your past custom and hope that, despite this issue, you will consider us again in the future when purchasing modern proof or bullion coins, where we continue to offer competitive prices for both buyers and sellers.
Best wishes, Kim @ BCC
I have had a few coins recently and…
I have had a few coins recently and always good service, prompt on time delivery, competitivley priced, and free delivery
2025年9月30日
自発的なレビュー
The Britannia Coin Company からの回答
Thank you for your five-star feedback. We really appreciate your business. Best wishes, Kim @ BCC
The Britannia Coin Company からの回答
Thanks for your custom, Tony, and thanks for your 5* feedback. Best wishes, Kim @ BCC
Bought 2025 half proof sovereign
Bought 2025 half proof sovereign
Arrived very quickly package well very very happy with the coin. I’m very happy with Britannia Queen Company service looking forward to my next purchase with them.
2025年10月1日
自発的なレビュー
The Britannia Coin Company からの回答
It's great to hear that you're so happy with your coin Andrew. Looking forward to doing business with you in the future. Best wishes, Kim @ BCC
My first time buying from Britannia coin company
My first time buying from BCC very happy with my Sovereign spoke to a lady called Jo before ordering who was very helpful & knowledgeable and made my purchase very easy will definitely be buying again great company
2025年9月30日
自発的なレビュー
The Britannia Coin Company からの回答
We're really grateful for your review, Mr Norrie, and we'll be sure to pass on your kind feedback to Jo. Best wishes, Kim @ BCC
Ordered 3 American Silver eagles from…
Ordered 3 American Silver eagles from specific years, arrived next day, excellent condition.
2025年9月25日
自発的なレビュー
The Britannia Coin Company からの回答
Colin, it's great to hear you're pleased with your Eagles. We hope you'll consider ordering from us again. Best wishes, Kim @ BCC
Great value coins many thanks***((
2025年9月24日
自発的なレビュー
The Britannia Coin Company からの回答
Thanks for your 5-star review, Frank. We're really grateful for your positive feedback. Best wishes, Kim @ BCC
The Britannia Coin Company からの回答
We might start using 'Top Coins, Top Prices' as our tagline Christian! Thanks for the five-star feedback. We really appreciate it. Best wishes, Kim @ BCC
Great service and good prices.
Lovely clean coin, exactly as described and delivered quickly. Very happy with the service.
2025年9月17日
自発的なレビュー
The Britannia Coin Company からの回答
It's great to hear you're happy with our service - thank you for your five-star review. Best wishes, Kim @ BCC
The Britannia Coin Company からの回答
We're really grateful for your 5* review, Alyson. Thanks for ordering from our webshop. Best wishes, Kim @ BCC
Really good company
Really good company. Good range of stock. Quick delivery. Never had a problem so far. Slightly higher premium than other, but probably get a bit more service for your money. Recommend.
2025年9月24日
自発的なレビュー
The Britannia Coin Company からの回答
Thanks for your review, Andy. We really appreciate your recommendation. Our premiums do include free delivery for UK customers, which generally means you save overall, but I'll definitely pass on the feedback and see what we can do. Best wishes, Kim @ BCC
The Britannia Coin Company からの回答
It's great to hear you appreciate our products and our prices, Patrick. Thank you for your review. Best wishes, Kim @ BCC
Easy to order and arrived quickly
Easy to order and arrived quickly. The coin was good quality for the value.
2025年9月12日
自発的なレビュー
The Britannia Coin Company からの回答
We're really grateful for your 5* review Gray - straightforward ordering, good value and quick delivery is what we aim for. Best wishes, Kim @ BCC.
Another great purchase to add to our…
Another great purchase to add to our collection. Quick delivery. Would recommend.
2025年9月11日
自発的なレビュー
The Britannia Coin Company からの回答
Thank you for the recommendation Mrs Grimes - its a pleasure to help you build your collection. Best wishes, Kim @ BCC
Great coins from BCC
I have purchased coins from Britannia Coin Company on several occasions and their service has been first rate with quick delivery. The coins are in superb condition and I'll continue to buy from them
2025年9月17日
自発的なレビュー
The Britannia Coin Company からの回答
Thanks for leaving such a kind review - I'll be sure to pass on your 5* feedback to the team here. Best wishes, Kim @ BCC
Absolutely one of the best experience…Britannia Coin Company champion of coins
Absolutely one of the best experience I've had, this is my first time using them and such a pleasant experience. I sent my coins off to them and the very next day they came back to me, such quick, efficient and excellent service. I would definitely recommend them to my friends and family and even strangers if they asked. Chantelle @BCC thank you for you excellent service.
2025年8月19日
自発的なレビュー
The Britannia Coin Company からの回答
Pips, thank you for your kind review. We've worked hard to make sure our coin buying service is fast and straightforward, and its great to see this working for our customers. I'll pass on your feedback to Chantelle and the team. Best wishes, Kim @ BCC
A great company
Kimberly will treat you fair & well, very diligent & helpful, sister company have resolved their error, & supplied assurance it will not reocur.
After chatting with Kimberly, have once again revised my feedback, as sister company are more at fault. Update on last purchase it supplied me a flyer of its association with RWB auctions, This was a bad advertisement resulting in change to review. A great company, to deal with never any problems, will continue to use & have noticed coins for sale alot cheaper than eBay and no fakes unlike eBay where a lot are.
2025年9月2日
自発的なレビュー
The Britannia Coin Company からの回答
Update 29 Sep 2025 - Hello Neal, I'm going to leave our original reply below, but I do want to check in about your update. We don't generally put flyers into our parcels for our sister company, RWB Auctions, and we're not quite sure what you have received that's caused you to change your score. If you have time to send a photo of the bad flyer or describe it to our customer service team via coins@britanniacoincompany.com we would be very grateful - it will help us look into the matter. Best wishes, Kim @ BCC
It's great to help you build your collection, Neal. If there's anything particular that you're looking for that you don't see on our website, please do reach out - we may be able to assist. Best wishes, Kim @ BCC
Great customer service fabulous choice…
Great customer service fabulous choice and pricing super fast delivery
2025年9月1日
自発的なレビュー
The Britannia Coin Company からの回答
John, we're really grateful for your fantastic five-star review and hope you'll choose to shop with us again. Best wishes, Kim @ BCC
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