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BritishGram レビュヌ 799

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TrustScore 5段階評䟡の4.5

4.3

スヌパヌマヌケット
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5぀星のうち5の評䟡

Purchasing from this site has been my goto for milk products for my baby who just had so much reflux and discomfort from aptamil milk sold in Singapore. The UK milk tubs are palm oil free and much mor... もっず芋る

5぀星のうち2の評䟡

First of all: Thanks for the tea. It's annoying that, despite the extremely high shipping costs here in Austria, I had to pay additional shipping costs. On top of that, there were additional customs... もっず芋る

5぀星のうち5の評䟡

Cheaper than anywhere, I can order just the same flavour for my fussy day so no waste, quick delivery and excellent packaging. Impressed with every aspect of it. Only issue is I am disabled and courie... もっず芋る

5぀星のうち5の評䟡

Very easy to order what I wanted and BritishGram made the whole process of order and payment very simple. Very fast and first class delivery while keeping me informed every step of the way. Secure p... もっず芋る

䌁業情報

  1. スヌパヌマヌケット

圓該䌁業による蚘述

The BritishGram online supermarket delivered Worldwide, offers Free delivery in the UK and certain European countries. Low price groceries, fashion and more.

連絡先

4.3

優良

TrustScore 5段階評䟡の4.5

799件のレビュヌ

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顧客にレビュヌを䟝頌しおいたす

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5぀星のうち1の評䟡

Very dodgy firm

Very dodgy firm. I bought one of their products for our charity raffles. A day later received an email stating I had cancelled the product!
"Your order has been canceled
Order #22569 was canceled at your request and your payment has not yet been refunded."
Which I hadn't, I pointed this out in an email, twice to them, but no explanation received.
OK the money has been refunded, but the product is still up for sale: At 2x the price.

2026幎4月9日
自発的なレビュヌ
BritishGram ロゎ

BritishGram からの回答

Hi,

Thank you for your feedback and we’re sorry for the confusion caused.

After reviewing your order, the item purchased was very short-dated stock and had unfortunately passed its date at the time of processing. To ensure we never dispatch unsuitable products, the order was automatically cancelled and a full refund was issued promptly.

We understand the cancellation message may have been unclear, and we apologise for not providing a clearer explanation at the time.

To clarify on pricing, the product currently listed is a new batch with approximately 1 year shelf life (expiry date), which is why it is priced higher. This is standard in grocery retail, where fresh stock carries a different value compared to short-dated items.

At BritishGram, we are proud to be highly rated by hundreds of customers and always prioritise quality, safety, and transparency.

We appreciate your feedback and will improve our communication to avoid this in future. If you’d still like to place an order, we’d be happy to assist or offer a goodwill gesture.

Kind regards,
BritishGram Team

5぀星のうち5の評䟡

Best service

Very easy to order from. Great delivery service. Where we live this drink is unavailable and it was a request for Christmas by daughter as part of her present. I would definitely purchase from here again. 😊

2025幎11月17日
5぀星のうち5の評䟡

Cheaper than anywhere

Cheaper than anywhere, I can order just the same flavour for my fussy day so no waste, quick delivery and excellent packaging. Impressed with every aspect of it. Only issue is I am disabled and courier will not leave parcel by front door for me so it is inconvenient for me to try and get to the door. I am happy for it to be left by front door so a neighbour can bring it in for me.

2025幎8月26日
5぀星のうち5の評䟡

Best quality products

I am very grateful for 👌the ✔best quality service you provided to me with the greatest kindness inside yourselves for sending 👍me the items to me please 😊and ✔thanks for sending me the items to me and the best quality service you provided from yourselves for everything you have sent me please 😊

2025幎8月20日
5぀星のうち1の評䟡

I ordered in good faith but customer


I ordered in good faith but customer services informed me that parcel force attempted to deliver on five occasions.
They could have at least left a delivery card which did not happen.
I am in most days and the item has not been delivered to me.
It's an absolute disgrace and maybe you should be vetting the drivers you use.
I expect a full refund over the next 7 days.
I will never order from your incompetent organisation again.
Please credit my refund to my account ASAP
Tim Graham

2025幎8月26日
BritishGram ロゎ

BritishGram からの回答

Dear Mr. Graham,

Thank you for your review. We’re very sorry for the difficulties you’ve experienced with your delivery. According to the official tracking information from Royal Mail/Parcel Force, several delivery attempts were made to your address. We apologise that a calling card was not left on those occasions, as it should have been.

To assist, our team emailed you directly with the depot’s contact details so you could arrange a redelivery at a convenient time. The parcel has also been available for collection at Kingston Upon Thames and Surbiton CSP.

If the parcel is not collected, it will automatically be returned to us. As soon as it is scanned back into our system, your refund will be issued immediately.

We truly regret the inconvenience caused and appreciate your patience and understanding while this process is completed.

Kind regards,
BritishGram

5぀星のうち1の評䟡

Sent the wrong item have complained 3


Sent the wrong item have complained 3 times no reply

2025幎7月28日
BritishGram ロゎ

BritishGram からの回答

We’re very sorry to hear about your recent experience. The black socks you received were our last pair in stock at the time. As no specific colour was selected when the order was placed, our team dispatched the available colour. We completely understand this may not have been your preference.

We’ve reached out to offer you an alternative sock design in either Blue or Grey and will gladly send your replacement as soon as we receive the return of the black pair. Our goal is always to ensure you are completely satisfied with your purchase, and we’d like to make this right for you.

Please feel free to contact us directly so we can arrange the replacement and resolve this for you as quickly as possible.

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