Bought the eleglide for my husband just after Christmas, fantastic bike, but after only a few weeks, the screen stopped working ( faulty ). Back & forth with emails & phone calls to British Hoverboard... ãã£ãšèŠã
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The size was disappointing compared to what I got in other store. It does say until 8 years but itâs quite short.
Decided to take the plunge into getting an e bike had a look at the eliglide m2 had really good reviews so placed an order. Arrived within a few all boxed up and carefully packaged. Only had to fit th... ãã£ãšèŠã
Bought a hybrid bike but when I received it the LCD would not work. I contacted them and they replied immediately. They kept me up to date in regard to them contacting the manufacturer. Honestly they... ãã£ãšèŠã
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Chequers Lane, RM96PR, Dagenham, è±åœ
- 03301334571
- Service@britishhoverboard.co.uk
- britishhoverboard.co.uk
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Awful
Abismal company.Terrible experience also very unhelpful. Still not resolved .
I purchased a scooter for my son forâŠ
I purchased a scooter for my son for his Christmas present. My son and I are both very happy with the purchase. I did read some of the reviews about customer service that were negative but actually found dealing with them very easy and just had to follow their process in order to deal with my purchase and enquiry. Would recommend to other purchasers
So far very smooth transaction
So far very smooth transaction, thank you
Ignore all recent 5star reviews!
Ignore all recent 5star reviews!! Since the start of December theyâve emailed customers offering a free product in return for a good review lol!! Avoid at all cost!! Iâm £750 down after they refused to accept a faulty scooter that was faulty out of the box⊠wheel nuts alone was finger tight⊠all negative reviews you see about these guys not being VAT registered or they are using fake phone numbers,address etc is all true! They really donât want to know if youâve got a issue, they just pass blame and tell you to fix yourself⊠filed small claims court just before Christmas as luckily for me I have his real name, address, phone number etc, as I was being promised next day delivery everyday for over a week. he eventually sent me a screenshot on the day of the actual delivery with all his dpd credentials showing proving it was out for delivery lol
The scooter is great and reliable aâŠ
The scooter is great and reliable a complete upgrade from what I had great performance smooth ride very happy
Great scooter
Really pleased with this scooter which will be a Christmas present. Sturdy and well made and good test run
Brilliant scooter use every day noâŠ
Brilliant scooter use every day no issues at all
Great delivery time
Great delivery time , great product carnt wait to see my sons face on Christmas Day , simple website easy to use ⊠merry Christmas xx
Excellent communication and fastâŠ
Excellent communication and fast delivery
Scam company
Scam company. Address and phone number doesn't exist.
They refuse to refund or take the faulty/dangerous scooter back. They just advise you to fix it or blame you for the fault.
Received the money back from the bank and now they are threatening me by email and sending pictures of my house and myself to me from social media. Police report logged and reported to Trading Standards.
Do not waste money on anything they sell. Its all not fit for purpose. Our scooter which was £500 started failing within a week. It was not user error, just a cheap product that is not safe. They refuse any returns or refunds!!!! They are not a real company!!! They are also threatening to send men to my house. What real company threatens customers!!! AVOID AT ALL COSTS.
Terrible company to deal with
Terrible company to deal with. Sent scooter which was faulty and told me to fix it myself!
WOULD AVOID LIKE THE PLAGUE
WOULD AVOID LIKE THE PLAGUE
British hoverboard isnât even a VAT registered company (check yourself on companies house)
Heâs a dirty little man selling broken scooters out of his lock up in Essex.( check the registered address on his page)
His real address is
121 fashion, 22-23 Daneâs road
Avenir works
Romford
He even thinks consumer law isnât a thing
The scooter was sent back, the dispute isnât about that.
He was trying to tell me I couldnât send it back as consumer law isnât a thing
The scooter was used and faulty out the box
Avoid if you have any sense
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