Britishhoverboard レビュー 74

Abismal company.Terrible experience also very unhelpful. Still not resolved .

I purchased a scooter for my son for his Christmas present. My son and I are both very happy with the purchase. I did read some of the reviews about customer service that were negative but actually found dealing with them very easy and just had to follow their process in order to deal with my purchase and enquiry. Would recommend to other purchasers

So far very smooth transaction, thank you

Ignore all recent 5star reviews!! Since the start of December they’ve emailed customers offering a free product in return for a good review lol!! Avoid at all cost!! I’m £750 down after they refused to accept a faulty scooter that was faulty out of the box… wheel nuts alone was finger tight… all negative reviews you see about these guys not being VAT registered or they are using fake phone numbers,address etc is all true! They really don’t want to know if you’ve got a issue, they just pass blame and tell you to fix yourself… filed small claims court just before Christmas as luckily for me I have his real name, address, phone number etc, as I was being promised next day delivery everyday for over a week. he eventually sent me a screenshot on the day of the actual delivery with all his dpd credentials showing proving it was out for delivery lol

The scooter is great and reliable a complete upgrade from what I had great performance smooth ride very happy

Really pleased with this scooter which will be a Christmas present. Sturdy and well made and good test run

Brilliant scooter use every day no issues at all

Great delivery time , great product carnt wait to see my sons face on Christmas Day , simple website easy to use … merry Christmas xx

Excellent communication and fast delivery

Very good buy

Scam company. Address and phone number doesn't exist.
They refuse to refund or take the faulty/dangerous scooter back. They just advise you to fix it or blame you for the fault.
Received the money back from the bank and now they are threatening me by email and sending pictures of my house and myself to me from social media. Police report logged and reported to Trading Standards.
Do not waste money on anything they sell. Its all not fit for purpose. Our scooter which was £500 started failing within a week. It was not user error, just a cheap product that is not safe. They refuse any returns or refunds!!!! They are not a real company!!! They are also threatening to send men to my house. What real company threatens customers!!! AVOID AT ALL COSTS.

Terrible company to deal with. Sent scooter which was faulty and told me to fix it myself!

WOULD AVOID LIKE THE PLAGUE
British hoverboard isn’t even a VAT registered company (check yourself on companies house)
He’s a dirty little man selling broken scooters out of his lock up in Essex.( check the registered address on his page)

His real address is
121 fashion, 22-23 Dane’s road
Avenir works
Romford

He even thinks consumer law isn’t a thing

The scooter was sent back, the dispute isn’t about that.
He was trying to tell me I couldn’t send it back as consumer law isn’t a thing
The scooter was used and faulty out the box

Avoid if you have any sense