Bromford レビュヌ 

634
•
TrustScore 5段階評䟡の4.5

4.3

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Stuart Wilkes and Ben Smart attended my property for the fitting of a new kitchen last week and the week before and I have to say I was absolutely thrilled with the finished results. Not only that -... もっず芋る

5぀星のうち5の評䟡

Always a great service offered by the Bromford team. They are very prompt in responding to any repair requests. Customer service experienced from Dawn on my most recent telephone callback was... もっず芋る

5぀星のうち1の評䟡

I'd leave zero stars if I could absolute joke! Company policies mean nothing to them They even try to carry out structural work without building regulations approved by the council (I rang Building... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

The bathroom fitters were brilliant very professional and did a very good job. Didn't leave anything unturned ensuring everything was completed to standard. Jack kept me informed throughout the proce... もっず芋る

䌁業が回答したした

䌁業情報

  1. 䜏宅協䌚

圓該䌁業による蚘述

We're proud to be one of the largest housing associations in the country, with over 47,000 homes across central and southwest England. But what really matters to us is not just the homes we provide, but the people who live in them. We care deeply about the 110,000 people who call our homes their own, and we want to help them thrive. We believe that a safe, warm, and secure place to live is just the beginning. With the right support and someone who believes in your potential, there’s no limit to what you can achieve. Our customers are more than just tenants. Whether you're renting a home, garage, or commercial space we’re here for you. That’s why we invest in relationships and work hard to connect with every person. When our customers succeed, we succeed—and that success drives us to do even more. You can get in touch with us by visiting https://www.bromford.co.uk/get-in-touch/ And at Bromford Sales, no matter what your home ownership goals are, we help them to become a reality. Whether you're taking your first step onto the property ladder, are an existing Bromford homeowner, or seeking a fresh start, we're here to help you on your journey. Visit www.bromfordhomes.co.uk to find out more.


連絡先

4.3

優良

TrustScore 5段階評䟡の4.5

634件のレビュヌ

5぀星
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3぀星
2぀星
1぀星

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ネガティブなレビュヌの 96に回答しおいたす

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4.3

すべおのレビュヌ

(634)

過去12か月のレビュヌ数: 305ä»¶

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Den arrived to fix my kitchen taps due


Den arrived to fix my kitchen taps due to one leaking he was polite and friendly he done the job very quickly and definitely deserves a pay right

2026幎9月7日
自発的なレビュヌ
Bromford ロゎ

Bromford からの回答

Thank you for taking the time to leave a review, Sinade. I'm so happy to hear the taps were repaired so quickly by Den!

5぀星のうち3の評䟡

Communication is Bromfords biggest flaw

We're in our second year in a new build and are pretty happy with the house. However!! ....... Neighbourhood coach may aswell be non existent. Having to put a complaint in EVERY time just to get a reply from them! It does leave you wondering what they are actually doing to never reply to emails. Also been waiting nearly a month for a repair. Bromford have also turned a blind eye to external issues affecting the property. There's very much a 'You're in the house and now you're forgotten' attitude. Communication is Bromfords biggest flaw and should be addressed.

2026幎9月7日
自発的なレビュヌ
Bromford ロゎ

Bromford からの回答

Thank you for your review! I'm sorry to hear that communication has not been great - particularly from your Neighbourhood Coach - hopefully this changes going forwards, but you can always call us directly on 0330 1234 034 if you find it does not.

5぀星のうち5の評䟡

Luke came to fix my leaky sink after 3


Luke came to fix my leaky sink after 3 others came and couldn’t find the problem he found it straight away and finally fixed it, lovely and friendly chap

2026幎9月7日
自発的なレビュヌ
Bromford ロゎ

Bromford からの回答

Thank you for such a lovely review Lisa! I'm so glad Luke was able to rectify this leak for you!

5぀星のうち1の評䟡

Had a repair a few weeks ago as water


Had a repair a few weeks ago as water was coming through the ceiling, and was considered an emergency as we have 2 disabled individuals in the house and a baby. They came and told us it would be fine and that it would be fixed, a few weeks/days later, water continued to drip into the living room and practically flooded the room. We called them around the middle of August and they told us to wait until September 10th, even when I told them that brick was coming from the ceiling whilst the ceiling looked like it was caving in. It's terrible considering that it won't even be fixed for some time, and that the people in the house can't even bathe/shower without worrying about water dripping into the living room beneath.

2026幎8月20日
自発的なレビュヌ
Bromford ロゎ

Bromford からの回答

Thank you for taking the time to leave a review, Chania. From what I've read, it sounds as if you have engineers due to attend today, please contact us on 0330 1234 034 if you have any concerns after this visit. I am so sorry to read that you have had to wait for some time for this repair!

5぀星のうち5の評䟡

Thank you very much zoe P .I have been


Thank you very much zoe P .I have been waiting a long time for this repair to be sorted .After our conversation with you today it is finally going to get done ..many thanks for your quick response and getting it booked in
Marilyn Gardner

2026幎9月4日
自発的なレビュヌ
Bromford ロゎ

Bromford からの回答

Thanks for taking the time to leave this review, Marilyn! I've passed this along to Zoe and her Team Leader.

5぀星のうち5の評䟡

Christopher Gardner came up with a


Christopher Gardner came up with a practical solution to an issue that has been raised many times since we moved in. When the house was built the tiles shelf above the bath slanted towards the wall so the water didn’t drain. Despite us scraping the water off every time the shower was used the sealant rotted away and it started leaking into the living room. He put a piece of upvc board over the shelf, slanted it towards the bath and took the time to use some oil based paint to cover up the water mark on the living room wall. Great job - thank you

2026幎9月4日
自発的なレビュヌ
Bromford ロゎ

Bromford からの回答

I have forwarded the positive feedback to Chris and his Team Leader! I'm glad Chris was able to resolve this for you!

5぀星のうち5の評䟡

Terrific

Christopher Gardener came over this morning to do a repair to my shed door and did a terrific job. Above and beyond what I was expecting. Thank you!

2026幎9月4日
自発的なレビュヌ
Bromford ロゎ

Bromford からの回答

Thank you for taking the time to leave this review - I have forwarded the positive feedback to Chris and his Team Leader!

5぀星のうち5の評䟡

Excellent service

Excellent service. The plumber was very polite, pleasant and professional. He was respectful of my property, took his shoes off, and was very helpful and friendly throughout. Highly recommended!

2026幎9月4日
自発的なレビュヌ
Bromford ロゎ

Bromford からの回答

Thank you for taking the time to leave this review, Jay. I'm happy to hear the engineer was so helpful and curteous!

5぀星のうち5の評䟡

Jason and Lauren installed our new


Jason and Lauren installed our new bathroom. Their work and finish was outstanding. They kept us informed with every stage of the work and both worked very hard through difficult conditions,very polite and on time every day.

2026幎8月17日
自発的なレビュヌ
Bromford ロゎ

Bromford からの回答

We're so glad to hear about your outstanding experience with the bathroom installation. We truly appreciate your kind words regarding our team's hard work and professionalism. Thank you for sharing your positive feedback!

Many thanks
Sue

5぀星のうち5の評䟡

Locked in our home

We had a lovely man come out as an emergency to get our front door open as it wouldn’t unlock and as we live in a maisonette we don’t have a back door.

He was so helpful and efficient, it was hard work as the locks we have are specific ones to make it harder to break in.

He was brilliant and can’t fault him one bit, if I could ask for him every time we would.

He got the door open in a couple hours and put on a temporary lock, FairPlay to him because he was meant to Finnish work ages ago whilst he was still helping us.

2026幎8月28日
自発的なレビュヌ
Bromford ロゎ

Bromford からの回答

We're so glad to hear about your positive experience with our emergency service! It sounds like a truly challenging situation, and we appreciate you highlighting the dedication and efficiency of our team member in getting your door open, especially given the specific locks and the late hour. We are very proud of our colleagues who go above and beyond to assist our customers. Thank you for taking the time to share your kind words; your feedback is truly valued.

Many thanks
Sue

5぀星のうち5の評䟡

I had my kitchen replaced

I had my kitchen replaced. The organisation was superb and the fitting went smoothly. David the fitter was very polite and kept me informed of the progress. I don’t think anyone else would have been so proficient.
All completed to a high standard!!

2026幎8月28日
自発的なレビュヌ
Bromford ロゎ

Bromford からの回答

We are so pleased to hear that your kitchen replacement was a smooth process and completed to such a high standard. We truly appreciate your kind words about our team's proficiency and communication. Thank you for sharing your positive experience!

Many thanks
Sue

5぀星のうち5の評䟡

Roger was amazing he’s work is brillant


Roger was amazing he’s work is brillant he’s helpful and polite always on time and makes sure he does the most he can for u very clean and polite definitely would recommend him

2026幎8月28日
自発的なレビュヌ
Bromford ロゎ

Bromford からの回答

We are so happy to hear our team member provided such brilliant, helpful, and polite service, always being on time and going the extra mile. We appreciate you sharing your positive experience!
Many Thanks
Sue

5぀星のうち5の評䟡

Well-done Windows

Recently,my windows at 22St Birinus Court were replaced by Phil,Cameron and Darren...what a fabulous three they were... polite,thoughtful,hard working,friendly ..everything which made having work done,
a helpful,calm and blessed experience .
Thankyou to them.

2026幎7月15日
自発的なレビュヌ
Bromford ロゎ

Bromford からの回答

Thank you for your wonderful review! We are so pleased to hear that the team provided such a positive and helpful experience during the window replacement. We truly appreciate your kind words. I have passed your comments to the engineers.

Many thanks
Sue

5぀星のうち5の評䟡

Fabulous job

Bromford workers did a fabulous job and I am so happy with my new kitchen.

Thank you

2026幎8月21日
自発的なレビュヌ
Bromford ロゎ

Bromford からの回答

Thank you for taking the time to write this. We're so glad you're happy with the kitchen!

5぀星のうち5の評䟡

Pete

I just want to take this opportunity to show my appriciation and gratitude to pete for the work well done.

2026幎8月27日
自発的なレビュヌ
Bromford ロゎ

Bromford からの回答

Thank you for the review! I'll be sure to feed this back!

5぀星のうち5の評䟡

Pete

Pete, was exceptional in his work. He treated us with respect, explained to us what he was here to do and ask if we are okay for him to carry on to which we consented. He carried out the job with care professionalism that is worth more than five stars. He never showed any sign of fatigue, and solved the problem to our satisfaction. Very good staff to deal with. I recommend Bromford doesn't let him go.

2026幎8月27日
自発的なレビュヌ
Bromford ロゎ

Bromford からの回答

Thank you for such a lovely review! I'll be sure to pass this feedback along to Pete's Team Leader too!

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