Stuart Wilkes and Ben Smart attended my property for the fitting of a new kitchen last week and the week before and I have to say I was absolutely thrilled with the finished results. Not only that -... ãã£ãšèŠã
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Always a great service offered by the Bromford team. They are very prompt in responding to any repair requests. Customer service experienced from Dawn on my most recent telephone callback was... ãã£ãšèŠã
I'd leave zero stars if I could absolute joke! Company policies mean nothing to them They even try to carry out structural work without building regulations approved by the council (I rang Building... ãã£ãšèŠã
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The bathroom fitters were brilliant very professional and did a very good job. Didn't leave anything unturned ensuring everything was completed to standard. Jack kept me informed throughout the proce... ãã£ãšèŠã
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We're proud to be one of the largest housing associations in the country, with over 47,000 homes across central and southwest England. But what really matters to us is not just the homes we provide, but the people who live in them. We care deeply about the 110,000 people who call our homes their own, and we want to help them thrive. We believe that a safe, warm, and secure place to live is just the beginning. With the right support and someone who believes in your potential, thereâs no limit to what you can achieve. Our customers are more than just tenants. Whether you're renting a home, garage, or commercial space weâre here for you. Thatâs why we invest in relationships and work hard to connect with every person. When our customers succeed, we succeedâand that success drives us to do even more. You can get in touch with us by visiting https://www.bromford.co.uk/get-in-touch/ And at Bromford Sales, no matter what your home ownership goals are, we help them to become a reality. Whether you're taking your first step onto the property ladder, are an existing Bromford homeowner, or seeking a fresh start, we're here to help you on your journey. Visit www.bromfordhomes.co.uk to find out more.
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Shannon Way, GL20 8ND, Tewkesbury, è±åœ
- 0330 1234 034
- customerservices@bromford.co.uk
- bromford.co.uk
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Den arrived to fix my kitchen taps dueâŠ
Den arrived to fix my kitchen taps due to one leaking he was polite and friendly he done the job very quickly and definitely deserves a pay right

Bromford ããã®åç
Communication is Bromfords biggest flaw
We're in our second year in a new build and are pretty happy with the house. However!! ....... Neighbourhood coach may aswell be non existent. Having to put a complaint in EVERY time just to get a reply from them! It does leave you wondering what they are actually doing to never reply to emails. Also been waiting nearly a month for a repair. Bromford have also turned a blind eye to external issues affecting the property. There's very much a 'You're in the house and now you're forgotten' attitude. Communication is Bromfords biggest flaw and should be addressed.

Bromford ããã®åç
Luke came to fix my leaky sink after 3âŠ
Luke came to fix my leaky sink after 3 others came and couldnât find the problem he found it straight away and finally fixed it, lovely and friendly chap

Bromford ããã®åç
Had a repair a few weeks ago as waterâŠ
Had a repair a few weeks ago as water was coming through the ceiling, and was considered an emergency as we have 2 disabled individuals in the house and a baby. They came and told us it would be fine and that it would be fixed, a few weeks/days later, water continued to drip into the living room and practically flooded the room. We called them around the middle of August and they told us to wait until September 10th, even when I told them that brick was coming from the ceiling whilst the ceiling looked like it was caving in. It's terrible considering that it won't even be fixed for some time, and that the people in the house can't even bathe/shower without worrying about water dripping into the living room beneath.

Bromford ããã®åç
Thank you very much zoe P .I have beenâŠ
Thank you very much zoe P .I have been waiting a long time for this repair to be sorted .After our conversation with you today it is finally going to get done ..many thanks for your quick response and getting it booked in
Marilyn Gardner

Bromford ããã®åç
Excellent customer service,quick toâŠ
Excellent customer service,quick to resolve my 2 questions,all roundwelcoming friendly person

Bromford ããã®åç
Christopher Gardner came up with aâŠ
Christopher Gardner came up with a practical solution to an issue that has been raised many times since we moved in. When the house was built the tiles shelf above the bath slanted towards the wall so the water didnât drain. Despite us scraping the water off every time the shower was used the sealant rotted away and it started leaking into the living room. He put a piece of upvc board over the shelf, slanted it towards the bath and took the time to use some oil based paint to cover up the water mark on the living room wall. Great job - thank you

Bromford ããã®åç
Terrific
Christopher Gardener came over this morning to do a repair to my shed door and did a terrific job. Above and beyond what I was expecting. Thank you!

Bromford ããã®åç
Sam Hilton was a fantastic help andâŠ
Sam Hilton was a fantastic help and very knowledgeable

Bromford ããã®åç
Excellent service
Excellent service. The plumber was very polite, pleasant and professional. He was respectful of my property, took his shoes off, and was very helpful and friendly throughout. Highly recommended!

Bromford ããã®åç
Had a new gate fitted excerllent job
Had a new gate fitted excerllent job
Fitter named Lee very pleasent polite
Done a brilliant job

Bromford ããã®åç
Repair logged and fixed within 3 hours
Repair logged and fixed within 3 hours. Cant fault Simon he was brill.

Bromford ããã®åç
Jason and Lauren installed our newâŠ
Jason and Lauren installed our new bathroom. Their work and finish was outstanding. They kept us informed with every stage of the work and both worked very hard through difficult conditions,very polite and on time every day.

Bromford ããã®åç
Locked in our home
We had a lovely man come out as an emergency to get our front door open as it wouldnât unlock and as we live in a maisonette we donât have a back door.
He was so helpful and efficient, it was hard work as the locks we have are specific ones to make it harder to break in.
He was brilliant and canât fault him one bit, if I could ask for him every time we would.
He got the door open in a couple hours and put on a temporary lock, FairPlay to him because he was meant to Finnish work ages ago whilst he was still helping us.

Bromford ããã®åç
I had my kitchen replaced
I had my kitchen replaced. The organisation was superb and the fitting went smoothly. David the fitter was very polite and kept me informed of the progress. I donât think anyone else would have been so proficient.
All completed to a high standard!!

Bromford ããã®åç
Roger was amazing heâs work is brillantâŠ
Roger was amazing heâs work is brillant heâs helpful and polite always on time and makes sure he does the most he can for u very clean and polite definitely would recommend him

Bromford ããã®åç
Well-done Windows
Recently,my windows at 22St Birinus Court were replaced by Phil,Cameron and Darren...what a fabulous three they were... polite,thoughtful,hard working,friendly ..everything which made having work done,
a helpful,calm and blessed experience .
Thankyou to them.

Bromford ããã®åç
Fabulous job
Bromford workers did a fabulous job and I am so happy with my new kitchen.
Thank you

Bromford ããã®åç
Pete
I just want to take this opportunity to show my appriciation and gratitude to pete for the work well done.

Bromford ããã®åç
Pete
Pete, was exceptional in his work. He treated us with respect, explained to us what he was here to do and ask if we are okay for him to carry on to which we consented. He carried out the job with care professionalism that is worth more than five stars. He never showed any sign of fatigue, and solved the problem to our satisfaction. Very good staff to deal with. I recommend Bromford doesn't let him go.

Bromford ããã®åç
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