Browning レビュー 1

I have been trying to make contact with Browning in the UK only to be met by a policy of silence. I’ve since found out they don’t want to talk to customers. Their policy is for you to go through an agent.
I have a synthetic stock that has become very sticky due to a fault with the Dura coating. In the US they will change the stock but in Europe you have to pay. So much for consistency.
Anyway I was given the number by Browning USA so I rang the UK number. The person wouldn’t speak to me, denied being Browning and pretended the line was bad. Appalling! When I called back the call wasn’t answered.
I still have a the problem and Browning aren’t interested; they’ve got the money.
Who ever is the CEO should hang their head in shame; leading an organisation that isn’t interested in customers, or an issue they have caused and are fully aware of.
Even tried emails to their customer service address & guess what: no reply.