Price was the lowest, even lower than Budget Direct, but yet comprehensive enough to cover what's necessary. Agent needs to be more prompt in responding though, as have to write reminder emails to res... ãã£ãšèŠã
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Before purchase, response to queries was excellent and fast. However, after purchase when I enquire about the complimentary car servicing vouchers that was promised but not sent to me, there is no r... ãã£ãšèŠã
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Price is competitive; saved couple of hundred $. Just need a little DIY to complete the online purchase. My previous insurer will usually call me & we finalise it over the phone. The customer service... ãã£ãšèŠã
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The insurance agent messaged immediately to take care of problems and to answer questions. Their customer service is excellent. I think it is the cheapest car insurance in Singapore. I compared with... ãã£ãšèŠã
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Your single hub for all your insurance need. Keep lifeâs unexpected financial woes from ballooning with the Bubblegum Term Life Insurance. Affordable and comprehensive, you get peace of mind and wrapped in a bubble of coverage for death, terminal illness as well as total and permanent disability.
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8 COMMONWEALTH LANE, 04-02, 149555, Singapore, ã·ã³ã¬ããŒã«
- support@bubblegum.co
- bubblegum.co
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Fast and easy to transact.
2024幎1æ31æ¥
Bubblegum ããã®åç
Hi,
Weâre really grateful and appreciate you taking the time to share your rating with us. This encourages us, and we will strive to provide you with better service in the future. Once again, thank you for choosing Bubblegum!
Regards,
Bubblegum Customer Support
Smooth process
2024幎2æ25æ¥
Bubblegum ããã®åç
Hi ,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Fast and Convenience
Fast and Convenience. That's the real reason that this insurance is excellent. Even my personal data was captured automatically using SingPass. Well achieved.
2024幎2æ20æ¥
Bubblegum ããã®åç
Hi Azhar,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Communication
So far just I managed to communicate with your staff to extend my insurance.
He's doing a great job.
2024幎2æ8æ¥
Bubblegum ããã®åç
Hi Abdul Halim Sam,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Ease with clarity of what covers
Ease with clarity of what covers. Hopefully the back end support is there when require.
2024幎2æ16æ¥
Bubblegum ããã®åç
Hi Peter,
Thank you for giving us a 5-star review. We are happy to have met your expectations. Please feel free to reach out to us if you need any help in the future.
Regards,
Bubblegum Customer Support
Pros & Cons
Cons: The cash rebate process seems a bit slow. The internet application was very slow. Pro: Prices seem to be competitive, and the only policy with the option to insure engine & gear box.
2024幎2æ7æ¥
Bubblegum ããã®åç
Hi Catherine,
Weâre really grateful and appreciate you taking the time to share your feedback with us. This encourages us, and we will strive to provide you with better service in the future. Please feel free to reach out to us if you need any help in the future.
Regards,
Bubblegum Customer Support
Comprehensive policy
2024幎2æ8æ¥
Bubblegum ããã®åç
Hi,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
I submitted a request for the cancellation of a travel policy
I submitted a request for a cancellation of a travel policy which I made a mistake when choosing the country that I needed coverage on. They kindly helped me resolve the issue promptly.
2024幎2æ15æ¥
Bubblegum ããã®åç
Hi JG,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Fast response
2024幎2æ6æ¥
Bubblegum ããã®åç
Hi,
Weâre really grateful and appreciate you taking the time to share your rating with us. This encourages us, and we will strive to provide you with better service in the future. Once again, thank you for choosing Bubblegum!
Regards,
Bubblegum Customer Support
Your bubble gum app is faulty
Your bubble gum app is faulty. When I tried to open it , it says a new update is available. When I click update now, it brings me to play store. No updates available.
2024幎2æ12æ¥
Bubblegum ããã®åç
Hi,
Thanks for your feedback. Weâre sorry your experience didnât match your expectations. We hope to do better in the future.
We believe our customer service representative already looking into your issue. Feel free to reach out to us if you need any assistance in the meantime.
Thank you for your patience and understanding.
Regards,
Bubblegum Customer Support
Insurance premium almost double of whatâŠ
Insurance premium almost double of what I paid last year. If not for the fact that I was compelled by the dealer to purchase from you, I would definitely not purchase from you.
2024幎2æ3æ¥
Bubblegum ããã®åç
Dear Valued Customer,
Thank you for sharing about your experience and feedback.
We regret to hear that you are not satisfied with your car insurance premium. We would like to share that upon reviewing the document which you provided regarding your premium with the other insurer for last year, we found that it was for a different car and therefore a direct comparison is challenging. This is because the car make, model, and vehicle registration number listed in your previous policy differ from what you purchased from Bubblegum. It is important to note that premiums can vary based on factors such as the carâs make and model, date of manufacture, insured personâs age, and claims experience in the past 3 years.
We hope that the above explanation clarifies the situation. Please feel free to reach out to us should you have further questions.
Thank you.
Regards,
Bubblegum Customer Support
Bubblegum ããã®åç
Hi Willie Loke Wei Li,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
response to query is fast!
2024幎2æ2æ¥
Bubblegum ããã®åç
Hi,
Weâre really grateful and appreciate you taking the time to share your rating with us. This encourages us, and we will strive to provide you with better service in the future. Once again, thank you for choosing Bubblegum!
Regards,
Bubblegum Customer Support
Very attractive coverage and price.
2024幎2æ2æ¥
Bubblegum ããã®åç
Hi,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Easy to purchase and value for money
2024幎2æ1æ¥
Bubblegum ããã®åç
Hi,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
The convenience of getting insuredâŠ
The convenience of getting insured through your colourful user friendly app was superb.
2024幎1æ26æ¥
Bubblegum ããã®åç
Hi Nadiah Natra,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Easy to navigate on the mobile phoneâŠ
Easy to navigate on the mobile phone and easy to understand the offers.
2024幎1æ25æ¥
Bubblegum ããã®åç
Hi YPK,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Easy to sign up and value for money
2024幎1æ23æ¥
Bubblegum ããã®åç
Hi,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Cheap cheap cheap
2024幎1æ15æ¥
Bubblegum ããã®åç
Hi Yang hao,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
The price is very competitive
The price is very competitive compared to other car insurance. Also, their customer support Ken Chew is helpful with my queries.
2024幎1æ14æ¥
Bubblegum ããã®åç
Hi Ken,
Thank you for giving us a 5-star review. We are happy to have met your expectations. We will share this with Ken to let him know to keep up the amazing work.
Regards,
Bubblegum Customer Support
Trustpilot ãšã¯ã¹ããªãšã³ã¹
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