Brilliant service, Turned up next day ! Great price and really friendly, profession engineer. Back office were realy helpful on selecting a date/time too. Highly recommended !
企業が回答しました
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レビュアーのコメントを見てみましょう
Fantastic experience today by Budget Windscreens. Joch the technician arrived on time to fit a new front windscreen for a Nissan Juke, was very polite and got on with the job in hand, when he had fi... もっと見る
企業が回答しました
Great service at a great price! Dan, the windscreen technician, arrived on time and did an excellent job. He was professional, friendly, and efficient. I highly recommend Budget Windscreens!
The windscreen technician arrived promptly and got straight to work.. sadly I forgot his name or I would mention it, we had a friendly convoy while he explained the whole process.. before you knew i... もっと見る
企業が回答しました
企業情報
当該企業による記述
Who are we? Budget Windscreens is a long-established, family-run automotive glazing company providing professional windscreen repair and replacement services since 1982. Our experienced mobile technicians come directly to your home, workplace or fleet depot. We repair and replace windscreens, side windows, rear windows and specialist vehicle glass for cars, vans, trucks, buses, coaches, classic vehicles, plant and machinery. Put simply, if it has glass, we can usually replace it. From a straightforward stone-chip repair to a complex replacement involving cameras, sensors or specialist glass, our knowledgeable team will identify the correct product and fitting method for your vehicle. We keep customers informed throughout the booking process and always aim to minimise inconvenience, vehicle downtime and unnecessary expense wherever possible. Working with leading automotive-glass manufacturers and suppliers, we use quality branded glass, OE and OE-equivalent components, professional adhesives and proven installation methods. Every job is completed carefully and professionally to the highest industry standards, supported by our lifetime workmanship guarantee. We also provide ADAS camera recalibration for vehicles equipped with modern safety systems, including automatic emergency braking, lane-departure warning, adaptive cruise control and traffic-sign recognition. Additional services include windscreen chip repairs, glass removal and refitting, rain-sensor replacement, and classic and prestige vehicle glazing. We also provide nationwide support for fleet, haulage, motor-trade and business-account customers. Budget Windscreens combines over 44 years of experience with professional workmanship, dependable customer service, competitive prices and genuine value for money. Quality, safety and customer satisfaction remain our priorities. Any Glass • Any Vehicle • Anywhere
Price Promise if you can find a Genuine lower quote using the same quality of glass and materials simply forward it to us and we will do our level best to beat or match it for you.
当該企業による記述
- We are committed to providing the finest Auto Glass Repair and Replacement Service Available Anywhere with over 43 years of trading we have decades of Experience for you to rely on.
Lifetime Guarantee for as long as you own the Vehicle
On all parts and materials
Over 44 years of trading you can rely on
連絡先
National Head Office,Unit A2, Suttons Business Park, New Rd, RM13 8DE, Rainham, 英国
- 0800 282 785
- info@budgetwindscreens.co.uk
- budgetwindscreens.co.uk
Budget Windscreens
4.9
優良
3782件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
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Budget Windscreens からの回答
Thank you for your fantastic 5-star review! Great price, a short waiting time and a friendly, professional fitter—that’s exactly the service we aim to provide.
Thank you for choosing Budget Windscreens — from all the Budget team, proudly serving motorists for over 44 years!
Good work
Very helpful.
Had to leave the lads to get on with replacing the windscreen as I had to carry on working. Can back this morning to look at car very pleased the guys done a great job.
Thanks guys.
2026年8月25日
Budget Windscreens からの回答
Thank you for your fantastic 5-star review! We’re delighted that you found our team helpful and could confidently leave the vehicle in their hands while you continued working. It’s wonderful to hear that you were pleased with the finished result and the excellent job completed by our fitters.
Thank you for choosing Budget Windscreens — from all the Budget team, proudly delivering professional vehicle glass replacement for over 44 years!
Good customer service
Good customer service
Experienced staff
Guarantee for replacement if product or service is due to company.
2026年8月25日
Budget Windscreens からの回答
Thank you for your fantastic 5-star review! We’re delighted that you received excellent customer service from our experienced team in Basildon and valued the reassurance provided by our lifetime guarantee.
Thank you for choosing Budget Windscreens — from all the Budget team, proudly serving Basildon and the surrounding areas for over 44 years!
Failed commitment
On the appointment day, after update request, the company informed they did not procure the glass and cannot attend the appointment as agreed. Had to cancel due to previous commitments and asked for full refund.
2026年8月24日
Budget Windscreens からの回答
We are sorry for the inconvenience caused. The glass had been ordered from our supplier for delivery on Monday, ready for your appointment. Unfortunately, the supplier informed us that morning that it had mistakenly not been loaded for delivery.
As soon as we became aware, we contacted you to explain the delay and offered a reduced price to help make up for the inconvenience. We completely understood when you decided not to proceed due to your other commitments, and your request for a full refund was actioned immediately.
We sincerely apologize that the appointment could not go ahead as planned. Although the supplier’s delivery failure was beyond our direct control, we fully appreciate the disruption it caused.
Great Service
I made a simple phone call, they confirmed my location and it was simple, straightforward, process. I'm very pleased with the outcome.
2026年8月14日
Budget Windscreens からの回答
Thank you for your fantastic 5-star review! We’re delighted that you found the whole process simple and straightforward, from your initial phone call through to completion. It’s great to hear you’re pleased with the outcome. Thank you for choosing Budget Windscreens!
Very easy to get a quote and while I…
Very easy to get a quote and while I waited a few days for new windscreen the price & service I got was great. Plus the price I paid was three times less than what others were asking for.
Very professional & knowledgable guys came to fit my windscreen. Can’t fault the price or service.
2026年8月17日
Budget Windscreens からの回答
Thank you for your fantastic 5-star review! We’re delighted that you found it easy to obtain a quote and received excellent value for money. It’s also wonderful to hear that our technicians were professional and knowledgeable throughout the installation. Thank you for choosing Budget Windscreens and recommending our service!
Budget Windscreens からの回答
Thank you for your brilliant 5-star review! We’re delighted you were pleased with the quality, speed and value of our service.
Thank you for choosing Budget Windscreens — from all of the Budget team, proudly leading the way in vehicle glass repair and replacement for over 44 years!
Easy to book an appointment speedy…
Easy to book an appointment speedy reply and very prompt efficient service on site
Could not ask for more
2026年8月20日
Budget Windscreens からの回答
Thank you for your fantastic 5-star review! We’re delighted that you found booking straightforward and that our team provided a speedy response and prompt, efficient service at your location.
Thank you for choosing Budget Windscreens — from all the Budget team, proudly leading the way in vehicle glass repair and replacement for over 44 years!
Made a booking for them to arrive with…
Made a booking for them to arrive with a damaged windscreen to then have to wait 3 days for them to return. Lost a days wage waiting around for nothing.
2026年8月17日
Budget Windscreens からの回答
We are very sorry for the inconvenience caused.
Your booking was made on Saturday for our technician to attend on Monday. Unfortunately, when the replacement windscreen supplied to us was inspected, it was found to be scratched and damaged. We could not responsibly fit defective glass to your vehicle, so another windscreen was ordered and we returned the following day to complete the work.
We understand how frustrating this was, particularly as you had arranged time away from work. Although the damage occurred before the glass reached us, we apologise for the one-day delay and the disruption it caused.
GRUMPY TECHNICIAN
GRUMPY TECHNICIAN
Everything went really smoothly. I would recommend them again. However, it was my daughter's car and she was a bit taken aback by the surliness of the technician, which made her feel uncomfortable. We didn't expect a party but politeness and approachability costs nothing.
2026年8月18日
Budget Windscreens からの回答
Thank you for your honest feedback. We’re pleased the work went smoothly and that you would recommend us, but we’re genuinely sorry your daughter felt uncomfortable with the technician’s manner.
Josch normally receives excellent praise for his professionalism and friendliness, so this is unusual to hear; nevertheless, your daughter’s experience matters, and politeness and approachability are standards we expect on every job. We will discuss your comments with him directly.
Please accept our apologies, and thank you for bringing this to our attention.
Very good company!
Very good company! Great communication, fair price and the guy that came to carry out the job was very pleasant and thorough. Very happy with the job and service received on all fronts!
2026年8月18日
自発的なレビュー
Budget Windscreens からの回答
Thank you for your wonderful 5-star review! We’re delighted that you found the telephone booking easy and our follow-up emails reassuring.
It’s fantastic to hear that our technician was friendly, professional and completed your rear windscreen replacement to such a high standard. We’ll be sure to pass your kind comments on to him.
Thank you for choosing Budget Windscreens!
Ricky was very professional and very…
Ricky was very professional and very knowledgeable also very clean work impressive thank you excellent good value
2026年8月18日
自発的なレビュー
Budget Windscreens からの回答
Thank you for your excellent 5-star review! We’re delighted to hear that Ricky was professional, knowledgeable and carried out such clean, impressive work. We really appreciate your kind comments and thank you for choosing Budget Windscreens! 😊
Painless and easy
Booked windscreen replacement. Easy to do and pay. Emails confirming everything and on the day called with an hours notice for turning up.
Really nice guys, explained everything and completed leaving everything clean and tidy. Then got invoice emailed as guarantee, an altogether painless and easy process.
2026年8月17日
自発的なレビュー
Budget Windscreens からの回答
Thank you for your fantastic 5-star review! We’re delighted the whole process was painless and easy, from booking and payment through to the fitting. It’s great to hear our technicians were friendly, informative and left everything clean and tidy. Thank you for choosing Budget Windscreens! 😊
Budget Windscreens からの回答
Thank you for your excellent 5-star review! We’re delighted our technician did a great job and worked neatly and tidily. It’s also lovely to hear you found our price competitive. Thank you for choosing Budget Windscreens! 😊
Budget Windscreens からの回答
Thank you for your fantastic 5-star review! We’re delighted you were pleased with both our service and price. Thank you for choosing Budget Windscreens! 😊
Really pleased lovely man fitted the…
Really pleased lovely man fitted the screen and very good price.
2026年8月17日
自発的なレビュー
Budget Windscreens からの回答
Thank you for your wonderful 5-star review! We’re delighted you were pleased with the fitting, our friendly technician and the price. Thank you for choosing Budget Windscreens! 😊
Very straight forward procedure
Very straight forward procedure. Called the company on Friday. They arrived early on Monday morning as promised. My windscreen was installed in less than 90 mins. Highly recommended.
Very good price also.
2026年8月17日
自発的なレビュー
Budget Windscreens からの回答
Thank you for your fantastic 5-star review! We’re delighted everything was straightforward and that our technician arrived as promised and completed your windscreen replacement efficiently. We really appreciate your recommendation and are pleased you found our price competitive. Thank you for choosing Budget Windscreens! 😊
Massive thank you
I would like to say Josh is massive asset to your company and he’s one to keep for life! The experience overall was 100/10, we were his last job of the day and his service doing our window screen with enthusiasm and made the experience easy as pie!
Daniel Jarman
George Jones & Sons
2026年8月14日
自発的なレビュー
Budget Windscreens からの回答
Thank you so much for this incredible 5-star review, Daniel! ⭐⭐⭐⭐⭐
100/10 – we’ll definitely take that!
We're absolutely delighted to hear what a great experience you had with Josh. Even though you were his last job of the day, it's fantastic to know he arrived with the same enthusiasm, professionalism and positive attitude that we expect on every job.
We completely agree that Josh is a massive asset to Budget Windscreens, and we'll make sure your comments are passed directly on to him. Feedback like this means a great deal to our technicians and the whole team.
A huge thank you to Daniel Jarman and everyone at George Jones & Sons for choosing Budget Windscreens and taking the time to recognise Josh's work.
We really appreciate your business and look forward to supporting you again.
The Budget Windscreens Team
Keeping Your Business on the Road Since 1982 ⭐⭐⭐⭐⭐
The staff is very friendly and…
The staff is very friendly and professional I ghat the windscreen replaced it twice for a small direct what they noticed on the final check! No argument or anything they apologised about it and rebooked the replacement straight away! They done a fantastic job and very quick on a reasonable price! Great job!!
2026年8月14日
Budget Windscreens からの回答
Thank you so much for your fantastic 5-star review! ⭐⭐⭐⭐⭐
We're delighted you were pleased with the service you received from Budget Windscreens.
We take our final quality checks very seriously, so when our technician noticed a small defect in the replacement glass, there was only one thing to do – put it right. We arranged a further replacement straight away to ensure the finished job met the standard both you and we expect.
We're especially pleased that you found our team friendly, professional and efficient, and that you were happy with the price too.
Thank you for your understanding and for recognising how we dealt with the situation. Your recommendation means a great deal to the whole team.
The Budget Windscreens Team
Quality • Value • Service
Trusted Since 1982 ⭐⭐⭐⭐⭐
Above and beyond- explained everything…
Above and beyond- explained everything concisely and with care
Would recommend
Thank you
2026年8月14日
Budget Windscreens からの回答
Thank you for the fantastic 5-star review! ⭐⭐⭐⭐⭐
We're delighted to hear that our technician went above and beyond and took the time to explain everything clearly and with care.
Providing great workmanship is important to us, but so is making sure our customers feel informed, reassured and looked after throughout the whole process.
Thank you for choosing Budget Windscreens and for taking the time to share your experience. We really appreciate it!
The Budget Windscreens Team
Professional Service • Quality Workmanship • Trusted Since 1982 ⭐⭐⭐⭐⭐
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