Budget Windscreens レビュー 

Budget Windscreens からの回答

2026年6月24日

Thank you for your fantastic 5-star review.

We're delighted to hear that you were pleased with the replacement of your Peugeot 208 passenger door glass and that Rick provided such a positive experience.

Punctuality, professionalism and friendly customer service are qualities we pride ourselves on, so it's wonderful to hear that Rick arrived on time, was polite and pleasant throughout, and completed the work to your satisfaction.

We'll be sure to pass your kind comments on to Rick, who will be delighted to hear that his efforts were appreciated.

Thank you for choosing Budget Windscreens Rainham and for taking the time to leave your feedback. Your support means a great deal to the whole team, and we're delighted that you would use us again in the future.

– The Budget Windscreens Team

Budget Windscreens からの回答

2026年6月24日

Thank you for your fantastic 5-star review, Amber.

We're delighted to hear that you had such a positive experience with both our team and Josh.

Older vehicles, particularly Land Rovers, can sometimes present unexpected challenges, so it's wonderful to hear that Josh was able to work through the unforeseen issues and ensure everything was completed correctly. Our goal is always to find the right solution for our customers, and we're pleased that both Josh and the wider team were able to support you throughout the process.

We'll be sure to pass your kind comments on to Josh, who will be delighted to hear that his experience, professionalism and friendly approach made such a positive impression. Being described as "a pleasure to meet" is a compliment he'll be very proud of.

Thank you for your recommendation and for taking the time to share your experience. Feedback like yours means a great deal to the whole team and reinforces the standards of service we've worked hard to maintain for over 44 years.

We truly appreciate your support and look forward to assisting you again should you ever need us in the future.

– The Budget Windscreens Team

Budget Windscreens からの回答

2026年6月25日

Thank you for your fantastic 5-star review.

We're delighted to hear that you were pleased with the service you received and that we were able to complete the job efficiently on the day.

It's great to know that you found our team polite, personable and professional throughout the process. We believe that outstanding customer service is just as important as high-quality workmanship, so it's wonderful to hear that your experience reflected this.

Thank you for choosing Budget Windscreens and for taking the time to leave your feedback. Your support means a great deal to the whole team, and we're delighted that we could provide a service worthy of your 5-star review.

We look forward to assisting you again should you ever need us in the future.

– The Budget Windscreens Team

Budget Windscreens からの回答

2026年6月20日

Thank you for your review and for your honest feedback.

We're pleased to hear that you were happy with our competitive pricing and the efficiency of our fitter.

We do, however, apologize for the inconvenience caused when the replacement windscreen was found to be cracked. Unfortunately, despite the care taken by both ourselves and our suppliers, occasional damage can occur during transportation or handling before installation. In these circumstances, our technicians will always refuse to fit damaged glass, even if it means delaying the job, as we would never compromise on quality or safety.

We completely understand that the additional appointment and the need to rearrange your diary was frustrating, and we're sorry for the inconvenience this caused.

That said, we're pleased that we were able to source a replacement screen quickly and return within a few days to complete the installation.

Thank you for your patience and understanding. We genuinely appreciate your feedback, as it helps us continually improve our service, and we're grateful that despite the setback, you were pleased with the final outcome.

– The Budget Windscreens Team

Budget Windscreens からの回答

2026年6月20日

Thank you for your fantastic 5-star review.

We're delighted to hear that you found us through MyWindscreen and that the entire process, from quotation through to installation, was smooth and straightforward.

It's great to know that Dean kept you informed of his arrival and provided a first-class service when fitting your windscreen. Our technicians take great pride in their workmanship, so we're especially pleased to hear that he took the time to ensure all of the vehicle's sensors were functioning correctly before completing the job.

Providing excellent communication, professional installation and complete peace of mind for our customers is exactly what we strive for every day.

Thank you for choosing Budget Windscreens and for taking the time to leave such positive feedback. We'll be sure to pass your kind comments on to Dean, who will be delighted to receive them.

Your support means a great deal to the whole team, and we look forward to assisting you again should you ever need us in the future.

– The Budget Windscreens Team

Budget Windscreens からの回答

2026年6月19日

Thank you for your fantastic 5-star review.

We're delighted to hear that you had such a pleasant experience with Budget Windscreens.

It's wonderful to know that our technician's cheerful and professional approach made a positive impression and that the work was carried out to the high standard you expected.

We're also pleased to hear that you found our pricing competitive and transparent. We believe customers should receive excellent value with no hidden surprises, so it's great to know that this was reflected in your experience.

Thank you for choosing Budget Windscreens and for taking the time to leave your feedback. Your support means a great deal to the whole team, and we're delighted that we could provide a service worthy of your recommendation.

We look forward to assisting you again should you ever need us in the future.

– The Budget Windscreens Team

Budget Windscreens からの回答

2026年6月19日

Thank you for your fantastic 5-star review.

We're delighted to hear that you found our staff courteous and polite throughout your experience with Budget Windscreens.

Providing friendly, professional customer service is just as important to us as delivering high-quality workmanship, so it's wonderful to know that our team made such a positive impression.

Thank you for choosing Budget Windscreens and for taking the time to leave your feedback. Your support means a great deal to the whole team, and we're delighted that we could provide a service worthy of your 5-star review.

We look forward to assisting you again should you ever need us in the future.

– The Budget Windscreens Team

Budget Windscreens からの回答

2026年6月18日

Thank you for your review and for your patience.

We apologize that the original appointment could not go ahead as planned due to the replacement windscreen arriving damaged. Unfortunately, despite our quality checks, occasional transport damage can occur before the glass reaches our technician.

That said, we're pleased that we were able to return the following morning and complete the installation promptly, getting everything resolved as quickly as possible.

We appreciate your understanding and are delighted to hear that everything was sorted to your satisfaction in the end.

Thank you for choosing Budget Windscreens and for taking the time to leave your feedback. We hope to be able to assist you again should you ever need us in the future.

– The Budget Windscreens Team

Budget Windscreens からの回答

2026年6月17日

Thank you for your fantastic 5-star review.

We're delighted to hear that you were pleased with the service from start to finish and that our team provided excellent customer service throughout the entire process.

It's particularly rewarding to hear that after comparing multiple quotes, you found Budget Windscreens to offer the best value and most efficient service. Providing affordable pricing without compromising on quality is something we take great pride in.

We're also pleased to hear that our technician was knowledgeable, friendly and helpful, taking the time to answer your questions and offer useful advice. Going the extra mile to help our customers is exactly the standard of service we aim to deliver every day.

Thank you for your recommendation and for awarding us a 10/10. Feedback like yours means a great deal to the whole team and helps reassure other motorists that they're choosing a trusted company with over 44 years of experience.

We truly appreciate your support and look forward to assisting you again should you ever need us in the future.

– The Budget Windscreens Team

Budget Windscreens からの回答

2026年6月17日

Thank you for your fantastic 5-star review.

We're delighted to hear that you had such a positive experience with Budget Windscreens from start to finish.

Providing quick responses and efficient service is something we take great pride in, so it's wonderful to hear that Steve was able to get a quotation back to you within minutes and arrange the replacement glass so quickly.

We're also pleased to hear that the fitting appointment went smoothly and that our technician made such a positive impression. Friendly, professional service is at the heart of what we do, and it's great to know that this was reflected throughout your experience.

Thank you for highlighting our competitive pricing too. We work hard to provide excellent value without compromising on quality, so it's rewarding to hear that you found the cost both fair and reasonable.

Thank you for your recommendation and for taking the time to leave such detailed feedback. Your support means a great deal to the whole team, and we look forward to assisting you again should you ever need us in the future.

– The Budget Windscreens Team

Budget Windscreens からの回答

2026年6月17日

Thank you for your fantastic 5-star review.

We're delighted to hear that you had such a positive experience from start to finish.

Providing a fast and efficient service is something we take great pride in, so it's wonderful to hear that you received a quotation within minutes, were able to book easily, and had your new rear quarter glass fitted at your home just a couple of days later.

We'll also be sure to pass your kind comments on to both Steve and the technician who carried out the installation. It's great to know that you found the service professional, friendly and straightforward throughout.

We're especially pleased that you felt the price was fair and reasonable. Delivering excellent value alongside high-quality workmanship has been at the heart of Budget Windscreens for over 44 years.

Thank you for your recommendation and for taking the time to share your experience. Your support means a great deal to the whole team, and we're delighted that we could provide a service worthy of your kind comments.

– The Budget Windscreens Team

Budget Windscreens からの回答

2026年6月17日

Thank you for your fantastic 5-star review.

We're delighted to hear that you were so pleased with the service provided by Josh.

We'll be sure to pass your kind comments on to him, as he'll be delighted to hear that his communication, professionalism and friendly approach made such a positive impression. Keeping customers informed before arrival and throughout the installation is an important part of the service we aim to provide.

It's also wonderful to hear that you were pleased with the quality of the windscreen installation and found our pricing competitive and fair.

Thank you for your recommendation and for taking the time to leave such positive feedback. Comments like yours mean a great deal to the whole team and help reinforce the standards of service that Budget Windscreens has been known for over 44 years.

We're delighted that you would use us again in the future and look forward to assisting you whenever you need us.

– The Budget Windscreens Team

Budget Windscreens からの回答

2026年6月17日

Thank you for your fantastic 5-star review.

We're delighted to hear that you were so pleased with the service provided by Josh.

Keeping customers informed throughout the day is something we take great pride in, so it's wonderful to hear that Josh kept in contact and provided regular updates on his arrival time.

We're especially pleased that you appreciated the care and attention he gave to your vehicle. Older cars often require a little extra time and consideration, and it's great to know that Josh's experience and knowledge gave you confidence that the job was being completed properly.

It's also fantastic to hear that you found our pricing very competitive while still receiving a high standard of workmanship and customer service.

Thank you for taking the time to leave such positive feedback. We'll be sure to pass your kind comments on to Josh, who will be delighted to hear them.

Your support means a great deal to the whole team, and we look forward to assisting you again should you ever need us in the future.

– The Budget Windscreens Team

Budget Windscreens からの回答

2026年6月17日

Thank you for your fantastic 5-star review.

We're delighted to hear that you were pleased with the service provided by Josh and that he kept you informed throughout the day with regular updates on his arrival time.

Communication is a key part of the service we aim to provide, so it's wonderful to know that you appreciated being kept fully informed from start to finish.

We're also pleased to hear that Josh took the time and care needed when replacing the windscreen on your older vehicle. Experience and attention to detail are especially important on older cars, and it's great to know that his knowledge and professionalism gave you confidence in the work being carried out.

To hear that the installation was completed to a high standard and at a very competitive price is exactly the kind of feedback we strive for.

Thank you for taking the time to leave such positive comments. We'll be sure to pass your kind words on to Josh, who will be delighted to receive them.

Your support means a great deal to the whole team, and we look forward to assisting you again should you ever need us in the future.

Budget Windscreens からの回答

2026年6月14日

Thank you for your fantastic 5-star review.

We're delighted to hear that you were pleased with the professionalism of our team, the value we provided and the friendly service you received.

Providing exceptional workmanship at a competitive price while delivering first-class customer service is exactly what we strive for every day, so it's wonderful to know that your experience reflected this.

Comments such as "Absolutely professional" and "Would 100% recommend to all" mean a great deal to the whole team and make all our hard work worthwhile.

Thank you for choosing Budget Windscreens and for taking the time to leave your feedback. Your support is greatly appreciated, and we look forward to assisting you again should you ever need us in the future.

– The Budget Windscreens Team

Budget Windscreens からの回答

2026年6月12日

Thank you for your fantastic 5-star review.

We're delighted to hear that you were so pleased with the service you received and especially grateful for your kind comments about our technician.

Our technicians take great pride in their work and always aim to deliver the highest standards of workmanship and customer service, so it's wonderful to hear that their professionalism and expertise made such a positive impression.

We'll be sure to pass your comments on to the technician involved – we're sure they'll be delighted to hear them!

Thank you for choosing Budget Windscreens and for taking the time to leave such fantastic feedback. Your support means a great deal to the whole team, and we look forward to helping you again should you ever need us in the future.

– The Budget Windscreens Team

Budget Windscreens からの回答

2026年6月11日

We are sorry to hear that you were disappointed with your experience and appreciate the opportunity to respond.

Firstly, we would like to apologize for the delay on the day. Unfortunately, our technician encountered significant traffic disruption on the A406 which impacted his arrival time. While delays can occasionally occur in a mobile service operation, we fully accept that we should have communicated this more effectively and kept you updated throughout the day.

However, we would like to clarify that the windscreen replacement was completed successfully, with our records showing the job finished at approximately 4:20pm. While we appreciate this was later than originally anticipated, the work itself was carried out on the day and the vehicle was returned to service.

We also note your comments regarding a second technician attending with the replacement glass. Certain jobs require additional logistical support to ensure the correct glass and equipment arrive safely, although we understand this added to your frustration given the earlier delays.

With regard to compensation, Lee did speak with you and apologized for the inconvenience caused. If a follow-up call was not received as expected, we sincerely apologize for that oversight.

Having served customers for over 44 years, we pride ourselves on providing reliable service and maintaining open communication. While we acknowledge that on this occasion our communication fell below the standard we aim to deliver, we do not believe the review fully reflects the fact that the work was completed successfully the same day.

We value all feedback, both positive and negative, as it helps us improve our service going forward.

– Budget Windscreens

Budget Windscreens からの回答

2026年6月11日

Thank you for your fantastic 5-star review, Ray.

We're delighted to hear that you were pleased with the communication and service you received. Keeping our customers informed is important to us, so it's great to know the call ahead and clear communication helped make the process smooth and hassle-free.

It's also wonderful to hear that our technician was polite, professional and completed the work quickly while maintaining a clean and tidy working area.

Thank you for choosing Budget Windscreens and for taking the time to share your experience. Your kind words mean a great deal to the whole team, and we're delighted that we could provide a service worthy of your recommendation.

We look forward to helping you again should you ever need us in the future.

– The Budget Windscreens Team

Budget Windscreens からの回答

2026年6月10日

Thank you for your fantastic 5-star review.

We're delighted to hear that you had a great experience with Budget Windscreens and were pleased with both the price and the service you received.

It's wonderful to know that our fitter made such a positive impression. Our team takes great pride in delivering professional workmanship alongside friendly, reliable customer service.

Simple feedback like yours means a great deal to us because it confirms we're delivering exactly what customers want – great prices, great service and a hassle-free experience.

Thank you for choosing Budget Windscreens and for taking the time to leave your review. We truly appreciate your support and look forward to helping you again should you ever need us in the future.

– The Budget Windscreens Team

Budget Windscreens からの回答

2026年6月10日

Thank you for your fantastic 5-star review.

We're delighted to hear that you found the whole process hassle-free and that you were pleased with the value for money we provided.

At Budget Windscreens, we work hard to make replacing a windscreen as simple and straightforward as possible, while offering competitive pricing and professional workmanship, so it's wonderful to know we delivered that experience for you.

Thank you for choosing Budget Windscreens and for taking the time to share your feedback. Your support means a great deal to the whole team, and we look forward to assisting you again should you ever need us in the future.

– The Budget Windscreens Team