Having purchased and enjoyed the Lancashire, the Goats' Cheese and the Blacksticks Blue over several years, we have always been pleased. Recently I had cause to communicate with the company. The Cus... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Have ordered on line a few times now, always ordering the Blacksticks Blue Cheese, plus one or two others to try (Brie, Goats Cheese and Chutney). So far, everything I have tried has been absolu... もっと見る
企業が回答しました
Not Butler's fault - not received within quoted time frame. Down to understandable Royal Mail delay. The cheese was posted on the day requested but delivered next door: the delivery man didn't read t... もっと見る
企業が回答しました
Well packed, didn't take long to be delivered, informed of pending delivery all the way through. Haven't finish the cheeses yet, gave some away to our son. Didn't realise most of the Best to eat dates... もっと見る
企業が回答しました
企業情報
当該企業による記述
Butlers Farmhouse Cheeses is a true family business based in the heart of rural Lancashire. We combine traditional skills, love and innovation to create specialist and very different British hard, blue and soft cheeses with milk from our own cows and goats.
連絡先
Wilson Fields Farm, Inglewhite, PR3 2LH, Preston, 英国
- 01772 669 000
- hello@butlerscheese.co.uk
- butlerscheeses.co.uk
4.7
優良
657件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Butlers Farmhouse Cheeses からの回答
Thank you for your 5* review David, we're pleased to hear that the service from both ourselves and our delivery partners met your expectations and all arrived quickly.
Excellent
The cheese was a gift so I can only say I really really like Blackstick blue so was sure the rest would be good. Excellent customer service in response time and rescheduled the package and altered the message for me. Posted one day and arrived the next much to the delight of the recipient. Such a lovely gift to give.
2022年6月23日
Butlers Farmhouse Cheeses からの回答
Thank you for your review Carol, we're pleased to hear you are a fellow Blacksticks Blue lover.
Thank you for your positive feedback on our customer service, we pride ourselves on high quality cheeses alongside great customer service.
Purchased as a birthday gift
Purchased as a birthday gift. My friend said how lovely it was and enjoyed eating the cheese. Very good communication each step of the way. Shall certainly use again.
2022年6月23日
Butlers Farmhouse Cheeses からの回答
Thank you for your review Diana. We're so pleased to hear that both yours and your friends experiences were 5 star worthy.
Perfect present
Very fast delivery and lovely individually chosen goods all carefully packed in a box with fridge pack. Ideal Fathers Day gift.
2022年6月19日
Butlers Farmhouse Cheeses からの回答
Thank you for your review Joanne, I'll be sure to pass your review onto the small team who take pride in the way that they pack our orders so that they are ready to be gifted straight away. It's great to hear our presentation and carefully put together gift sets went hand in hand with fast delivery.
Great food and great service
Being able to choose the date it’s sent is really helpful. I’ve bought two different sets and the cheese in both was delicious. Will definitely buy again soon.
2022年6月18日
Butlers Farmhouse Cheeses からの回答
Thank you for your review Esther. We're pleased to hear that you selecting the dispatch date helps you when placing your orders, this is something that we made a conscious choice on as no courier is 100% reliable in all areas of the UK, and there are delays that can happen which are out of our control.
We are pleased to hear that you enjoy both sets of cheese you ordered from ourselves. We look forward to your next order 😊
Good experience
I bought this for my grandson's birthday. I was kept informed as to the status of the order and he was delighted with his present
2022年6月17日
Butlers Farmhouse Cheeses からの回答
Thank you for your review Otters. We're pleased to hear that you are happy with your order from start to finish, and your grandson enjoyed his cheeses 😀
Great service!
Dad received his cheesy parcel for Fathers Day and absolutely loved it! I ordered it on the Monday before Fathers Day and he received it in plenty of time. Thank you 😊
2022年6月17日
Butlers Farmhouse Cheeses からの回答
Yay! We're so pleased to hear that your dad's Fathers Day letterbox cheese arrived ahead of the Sunday and he enjoyed it 😀
Butlers Farmhouse Cheeses からの回答
Thank you for your review Adam. We're pleased that our family aspect stands out to you :)
The Gift set arrived in time and when…
The Gift set arrived in time and when requested , the cheeses were well packed and I liked the kool bag that kept the cheeses fresh . I did imagine that the crackers would have been a bit more substantial as they were very small in size and definately not sufficient to use with all the cheeses . Overall though i must say that I am pleased with the delivery and the cheeses and will definately be using the service again .
2022年6月17日
Butlers Farmhouse Cheeses からの回答
Thank you for your honest review Mark, we're pleased to hear that even in this hot weather we are experiencing, your letterbox cheese order arrived in tip top condition. We are sorry that you feel the crackers were not in a big enough quantity for the amount of cheese you had. This is all down to personal preference alongside the weight limit we have through Royal Mail for our letterboxes to be posted directly through your letterbox.
Amazing customer service
2022年6月10日
Butlers Farmhouse Cheeses からの回答
Thank you for you review Lisa. We're please to hear the high level of customer service that we pride ourselves on has met your own expectations. We hope you enjoyed your cheeses.
Excellent speed of service and…
Excellent speed of service and communication, well packed.
Website very easy to navigate.
2022年6月9日
Butlers Farmhouse Cheeses からの回答
Thank you for your review David. We're pleased to hear that our website was easy to navigate, alongside our service and communication being excellent. We set ourselves a high level of service and communication so it's great to hear that we have met ours and your expectations.
This order is a present for my brother
This order is a present for my brother, your service was excellent and very helpful in the posting of my order. I will be placing an one for myself when I get my brothers comments. Thank you.
2022年6月9日
Butlers Farmhouse Cheeses からの回答
Thank you for your review Maureen. We're pleased to hear our service was to you expectation. We hope your brother enjoyed his gift and that you enjoy one in future too.
Love this cheese
Love this cheese! Bought it for a jubilee party, love the sage flavour, beautifully packaged and presented, went really well with the Peters yard sourdough crackers, thank you.
2022年6月6日
Butlers Farmhouse Cheeses からの回答
Thank you for your review Jackie, it's great to hear that you enjoyed our cheeses alongside Peters Yard Sourdough Crackers at your Jubilee party. What a great way to enjoy them! It's lovely to hear your feedback on the Sage. This is one special cheese that we all love so it's great to hear you, our customers love it too.
Well packed
Well packed, didn't take long to be delivered, informed of pending delivery all the way through. Haven't finish the cheeses yet, gave some away to our son. Didn't realise most of the Best to eat dates would only be 4 to 6 weeks, I suppose cause don't really read best due by dates when I only buy one piece of cheese I know it will be eaten within 2 weeks
2022年5月31日
Butlers Farmhouse Cheeses からの回答
Thank you for your honest review Elizabeth.
We're pleased to hear your order was packaged well and you had communication right through the process.
I'm sorry to hear that you didn't realise the soft and blue cheeses alongside your Perfect British Cheeseboard has 4 weeks shelf life, please be assured that by purchasing direct from ourselves you receive the longest date we can safely do.
The hard cheeses you have received should have longer dates on.
We hope you and your son continue to enjoy them :)
Good products delivered on time and…
Good products delivered on time and exactly what I had ordered. No problems and delicious cheese.
2022年5月26日
Butlers Farmhouse Cheeses からの回答
Thank you for your 5* review Steve. We're pleased to hear that our service and cheese quality go hand in hand to create a great experience for yourself.
Butler's Cheese win again
Butler's Cheese win again with their selection of cheeses. Well protected in cool packaging, they arrived within 2 days (I've already had some nibbles!).
2022年5月26日
Butlers Farmhouse Cheeses からの回答
Love this! Thank you Kate. We hope you enjoy your selection and we look forward to hearing what you think of our limited edition Mrs Butler's Sage Lancashire.
This cheese was a birthday gift and I’m…
This cheese was a birthday gift and I’m not sure the recipient has tried it yet! But delivery all seemed to go well and they were pleased with the present!
2022年5月26日
Butlers Farmhouse Cheeses からの回答
Thank you for your review Jillian. We're pleased to hear that both you and your recipient are happy with your order. We hope they enjoyed their cheeses.
This is my second order I've done with…
This is my second order I've done with Butlers. Very happy with them. Packaged well good delivery times to pick. Great choice of cheeses. Love the jubilee sage cheese.
2022年5月26日
Butlers Farmhouse Cheeses からの回答
Thank you for your review Sharon. We're pleased to hear that on your second order with us, you have received a second 5* experience.
We're so pleased to hear that you love our limited edition Mrs Butlers Sage Lancashire 😁
Butlers Farmhouse Cheeses からの回答
Thank you for your review Michael. It's great to hear our service and cheese went hand in hand to provide you with a 5* experience :)
Problems with delivery
Problems with delivery. Courier left outside a different house not a neighbour in the sun all day.
2022年5月19日
Butlers Farmhouse Cheeses からの回答
Thank you for your review Emily.
I'm sorry to hear that on this occasion APC have let us down with your delivery.
I have spoken to my colleague Beth who helped you with your enquiry regarding the delivery to your delivery address.
Please email us directly if you have any further concerns and I hope that APC's mistake doesn't put off future orders with ourselves as this is not a true reflection of how we find their service for the majority of customers.
Many thanks, Lou
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。