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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

At first, using a hearing aid felt strange because everything sounded louder than normal. But after a few weeks, I got used to it and now it feels natural. I can hear conversations much better, espe... もっと見る

5つ星のうち5の評価

Communication was spot on. The chat was actually quite prolonged because of my many questions. All the questions were answered appropriately. When I received the hearing aids they were ready to go rig... もっと見る

企業が回答しました

5つ星のうち5の評価

I've had the Phonak Spere Ultra90 for over a month. They work great. Every phase of my interactions with "Buyhearingaid" was very good. Best price, premium hearing aid, set up correctly, and prompt... もっと見る

企業が回答しました

5つ星のうち3の評価

The delivery was longer than I expected, based on their own stated objective. Customer service did not seem very knowledgeable about the performance of the item itself- kind of generic. The item pur... もっと見る

企業が回答しました

企業情報


連絡先

4.6

優良

TrustScore 5段階評価の4.5

115件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 75%に回答しています

通常1カ月以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great customer service

Great customer service. Paid less than half of what a local audiologist was going to charge

2025年11月18日
Buyhearingaid ロゴ

Buyhearingaid からの回答

Thank you for your kind review! We’re happy to hear you received great customer service and were able to save compared to local pricing. We truly appreciate your support.

5つ星のうち5の評価

Great price for the charger I needed.

Great price for the charger I needed.

2025年11月10日
Buyhearingaid ロゴ

Buyhearingaid からの回答

Thank you for your feedback! We’re glad you found the charger at a great price and appreciate you taking the time to share your experience.

5つ星のうち4の評価

Good email follow up

3-4 business day delivery, turnouts to be 10 days, issues with color choice supply not mentioned until after ordered. No
Place to upload audiogram at the time of order. Good follow up communications with emails.

2025年11月9日
Buyhearingaid ロゴ

Buyhearingaid からの回答

Thank you for your feedback. We apologize for the delivery delay and the color availability issue. We appreciate your patience and are glad our communication was helpful.

5つ星のうち5の評価

Buyhearingaid offers high quality…

Buyhearingaid offers high quality hearing devices at great prices. The products work well, shipping is fast

2025年10月10日
自発的なレビュー
Buyhearingaid ロゴ

Buyhearingaid からの回答

Thank you for your feedback! We’re delighted you’re happy with our products and fast delivery.

5つ星のうち5の評価

David is an excellent communicator

David is an excellent communicator. His thoughtful demeanor helped both my husband and I decide which aids to purchase.

2025年10月6日
Buyhearingaid ロゴ

Buyhearingaid からの回答

Thank you for your kind words! We’re delighted to hear that David provided such helpful and thoughtful service

5つ星のうち4の評価

Purchased Signia Silk Charge & Go 7IX

See update below: After trying over the counter hearing aids, I contacted Buyhearingaid.com. I purchased the Signia Silk charge & go 7IX, due to the great pricing, insurance included, form factor and free lifetime audiologist online appointments. The company was responsive and always answered my calls quickly during prepurchase. However, once I received my hearing aids and called for the audiologist appt, which admitantely was a very quickly scheduled same day appt, the audiologist informed me that because I do NOT have a Microsoft computer (I have Apple computers), then they could not provide me any audiologist support. Consequently, I had to find an audiologist who works with Signia, which was in another city. I had to pay an additional $1000.00 for them to setup my hearing aids, with one year of support. When I met with them and they offered to credit my $1000.00 appt to any products they sell to include Signia. So currently, I am deciding if I will be returning these hearing aids to Buyhearingaid.com and purchasing from the company that is in another city, away from me. UPDATED REVIEW- one day after submitting my low review, the owner of BuyHearingAid.com called me. We discussed my issue, he was very honest with me, and he understood. We came to an acceptable resolution. I updated my review to 4 stars. Leaving one star off for lack of informing me I needed a Microsoft computer to take advantage of their free lifetime audiologist appts. I like the Signia silks with the professional audiologist face to face setup. Will mostlikely keep them. Honest and dedicated company owner.

2025年10月5日
Buyhearingaid ロゴ

Buyhearingaid からの回答

Thank you for updating your review and sharing your experience. We truly appreciate your understanding and are glad we could reach a positive resolution. Your feedback helps us improve our communication and service.

5つ星のうち5の評価

First

First, the price was excellent, especially considering I purchased the most expensive pair of Phonaks.The delivery arrived within an hour of the expected time.Mike, the salesman who helped me place the order, was exceptionally helpful.The lady who assisted with the final adjustments was extremely courteous and patient with all my questions.I will definitely return to this company and highly recommend it to others.Thank you!

2025年10月2日
自発的なレビュー
Buyhearingaid ロゴ

Buyhearingaid からの回答

Thank you so much for your kind words and recommendation! We’re thrilled to hear you had a great experience with Mike and our fitting specialist. Enjoy your new Phonak hearing aids, and we look forward to assisting you again in the future!

5つ星のうち5の評価

1/3 off the list price & exceptional service

Others price was $8840 for Phonak infinio sphere.
I made a phone order and paid $3000. I asked for an invoice and got one immediately.
They said it would take about a week to get me hearing aids.
They delivered the HA 2 days EARLY - wow!
The audiologist programmed my HA and upon receipt I didn’t need any changes.
I WAS VERY IMPRESSED !

2025年9月9日
Buyhearingaid ロゴ

Buyhearingaid からの回答

Thank you for your kind words! We're thrilled to hear you had a smooth experience and are satisfied with both the service and your hearing aids. Your feedback means a lot to us!

5つ星のうち5の評価

First

First, the price was excellent, considering I bought the the most expensive pair of Phonaks.
The deliver indicated came within an hour of expectations.
Mike the salesman who assisted in placing the the order was exceptionally helpful.
Lady assisting with final adjustments was extremely courteous and patient with my questions.
Will definitely come back to this company and also recommend others.
Thank you.

2025年9月15日
Buyhearingaid ロゴ

Buyhearingaid からの回答

Thank you for the great review! We're glad everything met your expectations and that Mike and the team were able to assist you so well. We appreciate your recommendation and look forward to seeing you again!

5つ星のうち5の評価

I heard that!!!

I was in the market for new hearing aids and had decided on the Phonak i90. I asked my chatbot where I could get the best value and was pointed to the buyhearingaid.com website. I went to the website, called the 800 number and talked with David Brown. He walked me through the process and gave me a great price. I must say that having the conversation with David and the reviews on Trust pilot made me feel very comfortable in making the purchase online. I sent my hearing test to David on Thursday and my hearing aids arrived on the following Monday. I have already recommended “buyhearingaid” to a couple of friends at the gym and for anyone reading this, I am very pleased with the Phoneak I90s and also “buyhearingaid.com!

2025年9月15日
自発的なレビュー
Buyhearingaid ロゴ

Buyhearingaid からの回答

Thank you so much for your kind words! We're thrilled to hear you're enjoying your Phonak i90s and had a smooth experience with David. We truly appreciate your recommendation and are glad we could help.

5つ星のうち5の評価

The sales person was knowledgeable

The sales person was knowledgeable, the order arrived promptly and I have not yet needed additional online help

2025年8月13日
Buyhearingaid ロゴ

Buyhearingaid からの回答

Thank you! We're happy to hear our salesperson was helpful and your order arrived promptly. Let us know if you ever need support, we're here for you!

5つ星のうち5の評価

Easy to contact

Easy to contact. Always got a quick response. Handled everything in a quick manner.

2025年8月27日
自発的なレビュー
Buyhearingaid ロゴ

Buyhearingaid からの回答

Thank you! We're glad you found us easy to reach and quick to respond. We're always here if you need anything!

5つ星のうち5の評価

An exceptional experience

My experience (start to finish) with David Brown at BuyHearingAid.com was exceptional. As someone in the healthcare industry, (sadly) I'm accustomed to staff sometimes delivering lackluster service. David genuinely cared, took time to answer questions, and followed-up to be sure I received my tinnitus device and was happy with it. Seriously good customer service.

2025年8月11日
Buyhearingaid ロゴ

Buyhearingaid からの回答

Thank you for the wonderful feedback! We're glad David provided the care and service you deserved. Your kind words mean a lot, and we're always here if you need anything.

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