Claire the Manager here at Buzz Bingo Derby City is amazing, She always goes out her way to speak with customers like myself also she gives you a warm welcome. Plus the new Dab & Gab session on a W... もっと見る
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Staff are great, walking around asking if you would like a soft drink. You can have good and bad days on the slots, but that's gambling. A couple of gripes, the "This machine is reserved" cards, mea... もっと見る
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The reason I have given 3 stars is because the wizards always win in my opinion they should be banned, none of the staff say anything if it’s noisy the prices are to expensive for what you pay for a... もっと見る
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This review was advertised to me via email to fill out in reguards interacting with an online live bingo chat room with love hosts. I can only answer with that in mind. During my experience I drew att... もっと見る
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企業情報
当該企業による記述
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
連絡先
Unit 1 Castle Marina Road , NG7 1TN, Nottingham, 英国
- buzzbingo.com
4.0
ほぼ満足
2858件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
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Cant believe how long it takes to fix…
Cant believe how long it takes to fix air conditioning . The place is a sweat box. Not fun at all. Takes the fun out of playing . Looked on a previois review. Wheres the fans . Buzz Bingo being tight whilst were all suffering . Gonna contact CEO see if that works. Such a shame
2026年7月9日
自発的なレビュー
Buzz Bingo からの回答
Hi Rachel,
I hope you're well. Thank you for taking the time to leave us a review.
I am sorry to hear your experience with us.
Should you wish to provide any specific feedback regarding your visit please feel free to reach out via the 'Contact Us' page on the website. We value any and all feedback good or bad to improve our services.
Kind Regards,
Olivia
Customer Reviews Team
Such a small little bingo hall
Such a small little bingo hall. Properly the smallest one I've ever been in. But I'm glad it was there and I'm glad I went in had a good time.
2026年6月25日
自発的なレビュー
Buzz Bingo からの回答
Hi Trevor,
I hope you're well. Thank you for taking the time to leave us a review.
I am delighted to hear you have had a five star experience with us in club! I do hope you continue to enjoy any future visits with us.
Kind regards,
Olivia
Customer Reviews Team
Gold rush cash collect game needs…
Gold rush cash collect game needs looking at.
Spent over 50 on here with no cash collects atall!
2026年7月8日
自発的なレビュー
Buzz Bingo からの回答
Hi there Kelly,
I hope you are well.
I am sorry to hear that you are unhappy with the outcome of your games.
We do operate with a Random Number Generator as required to, this is to ensure the outcomes of our games are fair for all customers. With Gambling it is always nice to have a win, but unfortunately there is no guarantee that you will win the amount you have put into the site.
You should only ever deposit and play through money you are happy to potentially loose as there is no guarantee to win. Should you ever begin to feel frustrated with the amount you are winning back, we would always advise utilizing our safer gambling tools for a cool down period.
Thank you for taking the time to leave us a review, good or bad feedback is always appreciated and will help us provide a better customer service experience to our players.
Kind regards
Tia
Customer Reviews Team
A review of bingo live chat hosts
This review was advertised to me via email to fill out in reguards interacting with an online live bingo chat room with love hosts. I can only answer with that in mind. During my experience I drew attention to UKGC and KYC laws on UK. Although the host was happy to happy answer my questions with corporate speak, reading between lines I felt he couldn't have agreed with my premises even if he wanted to. On the whole a live host in chat is a good thing it definitely encourages people to participate in social elements of online bingo. One down side without a deposit in the last 30 days the chat game prises will be unavailable for you to win. I was upfront about the fact i was ineligible, would have been interesting to have won a chat game without disclosing that to see how it would have been handled. From what I could tell by the interactions within chat, was that the winners of the chat games were credited their prises promptly so that's a nice thing. That's all I have to add, there are no incentives for me to fill this out, just being helpful to whoever is reading this.
2026年6月30日
Buzz Bingo からの回答
Hi there,
I hope you are well.
Thank you for taking the time to leave a review. I am sorry to hear of your experience and interactions with our staff members. We pride ourselves on always providing the best customer service to our players.
If you wish to provide specific feedback regarding your experience please contact our Customer Support team via our 'Contact Us' page, who can then ensure this is escalated and reviewed internally.
Kind Regards,
Tia
Customer Reviews Team
Friendly staff and half decent prize…
Friendly staff and half decent prize money
Morecombe club is showing it's age now
2026年5月11日
Buzz Bingo からの回答
Hi Peter,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
After I few deposits still no wins had…
After I few deposits still no wins had higher wins on different platforms
2026年7月7日
Buzz Bingo からの回答
Hi there Downes,
I hope you are well.
I am sorry to hear that you are unhappy with the outcome of your games.
We do operate with a Random Number Generator as required to, this is to ensure the outcomes of our games are fair for all customers. With Gambling it is always nice to have a win, but unfortunately there is no guarantee that you will win the amount you have put into the site.
You should only ever deposit and play through money you are happy to potentially loose as there is no guarantee to win. Should you ever begin to feel frustrated with the amount you are winning back, we would always advise utilizing our safer gambling tools for a cool down period.
Thank you for taking the time to leave us a review, good or bad feedback is always appreciated and will help us provide a better customer service experience to our players.
Kind regards
Tia
Customer Reviews Team
As above
The reason I have given 3 stars is because the wizards always win in my opinion they should be banned, none of the staff say anything if it’s noisy the prices are to expensive for what you pay for and the prize money is really poor. It’s the same people always winning once an again the wizards it’s not fair it doesn’t matter about how many tickets you buy either.
When you go to other bingo halls it’s totally different if they don’t shout out they don’t get there money it’s as simple as that.
2026年7月6日
自発的なレビュー
Buzz Bingo からの回答
Hi there,
I am sorry to hear that you are unhappy with the outcome of your gameplay in our Barkingside Club.
Understanding your feelings, we would like to point out that we are a regulated company and are constantly being monitored by the relevant authorities to ensure that we provide fair game play to all our players. Following from this, as a regulated company that is licensed by the Gambling Commission, there is absolutely no way that we can influence the outcome of any games, this includes the ratio of payouts.
It is important to note that we do offer touchpad packages with higher numbers of tickets compared to those available on paper.
Thank you for your review.
Kind Regards,
Tia
Customer Reviews Team
Excellent service 👍
2026年7月5日
Buzz Bingo からの回答
Hi there,
Thank you for your review.
It’s great to hear you are satisfied with our Customer Service, we do pride ourselves on providing the best possible service to our customers, I am glad to hear this was the case!
Thank you again, your comments mean a lot to us.
Kind regards,
Tia
Customer Reviews Team
Well I was told it would be fun however…
Well I was told it would be fun however the wizards won 80percent of the night .so serious question why would you only have 12 wizards for such a big venue 120 touch screen pads maybe get rid of the wizards then there wouldn't be such a poor experience
2026年7月5日
自発的なレビュー
Buzz Bingo からの回答
Hi there Colin,
I am sorry to hear that you are unhappy with the outcome of your gameplay in our Barkingside Club.
Understanding your feelings, we would like to point out that we are a regulated company and are constantly being monitored by the relevant authorities to ensure that we provide fair game play to all our players. Following from this, as a regulated company that is licensed by the Gambling Commission, there is absolutely no way that we can influence the outcome of any games, this includes the ratio of payouts.
It is important to note that we do offer touchpad packages with higher numbers of tickets compared to those available on paper.
Thank you for your review.
Kind Regards,
Tia
Customer Reviews Team
Chatting in online bingo
Chatting in online rooms is really fun! Especially when you get a shoutout!
2026年7月5日
Buzz Bingo からの回答
Hi there,
Thank you for taking the time to leave your review and it’s great to hear you are enjoying our bingo games and chatting with other players! It is always lovely to have a win, but I am glad to hear the site also offers that social aspect for you.
I will pass on your comments and good luck on the site.
Kind regards
Tia
Customer Reviews Team
Enjoyable, remember it is gambling
Staff are great, walking around asking if you would like a soft drink. You can have good and bad days on the slots, but that's gambling.
A couple of gripes, the "This machine is reserved" cards, meaning often multiple machines are unavailable and being unused for ages.
The next is the machines are much more enjoyable with the volume up, someone asking you to turn the volume down as they have a headache, why are you in a place like that with a headache?
2026年7月1日
自発的なレビュー
Buzz Bingo からの回答
Hi Barry,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Barkingside club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us. I will most certainly pass over your comments in regards to improvements that can be made.
Best of luck for any future visits! We hope to see you again soon.
Kind regards,
Tia
Customer Reviews Team
Polite friendly staff
Polite friendly staff. Great parking facilities.food nice .and affordable prices .
2026年7月4日
自発的なレビュー
Buzz Bingo からの回答
Hi Tracey,
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience at Buzz Bingo and Slots Room Sunderland.
Our team works hard to ensure our guests have a fantastic time, and your feedback means a lot to us. We look forward to welcoming you back soon for more fun and excitement!
Best regards,
Mark
Customer Review Team
The staff are really friendly and helpful.
The staff are really friendly and helpful
2026年7月1日
自発的なレビュー
Buzz Bingo からの回答
Hi Sandra,
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience at Buzz Bingo and Slots Room Southampton.
Our team works hard to ensure our guests have a fantastic time, and your feedback means a lot to us. We look forward to welcoming you back soon for more fun and excitement!
Best regards,
Mark
Customer Review Team
I haven't even come over,just asked…
I haven't even come over,just asked questions about bonuses which I have received from Buzz bingo to spend in the club,but I was told straight away not to come until manager will be in next afternoon!!!!!!! I was about to spend large amounts of money on slots but whoever was on the other side of the Phone shot him self in the foot! Bravo 👏🏻 I'm going to Clarkenwell!
2026年7月4日
自発的なレビュー
Buzz Bingo からの回答
Hi Dominik,
Thank you for reaching out and sharing your experience with us. We're sorry to hear about the inconvenience you faced when trying to inquire about your bonuses.
It's important to us that our customers feel welcomed and valued, and it seems we fell short in this instance. We appreciate your feedback and will be looking into this matter to ensure it doesn't happen again.
If there's anything else you'd like to discuss or if you have further questions, please feel free to get in touch. We hope to have the opportunity to welcome you to Buzz Bingo in the future.
Best regards,
Mark
Customer Review Team
Staff are very friendly and very very…
Staff are very friendly and very very helpful hats off to your staff at Kingsbury Road
2026年7月2日
自発的なレビュー
Buzz Bingo からの回答
Hi Kim,
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience at Buzz Bingo and Slots Room Birmingham Kingsbury Road.
Our team works hard to ensure our guests have a fantastic time, and your feedback means a lot to us. We look forward to welcoming you back soon for more fun and excitement!
Best regards,
Mark
Customer Review Team
Visit to my Local Buzz Bingo Derby City Club
Claire the Manager here at Buzz Bingo Derby City is amazing, She always goes out her way to speak with customers like myself also she gives you a warm welcome. Plus the new Dab & Gab session on a Wednesday evening's brings you more excitement to the Club. With an fantastic atmosphere from Linda & the team.
I Would highly recommend 👍
2026年6月24日
自発的なレビュー
Buzz Bingo からの回答
Hi there,
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience at Buzz Bingo Derby City.
Claire and the team, including Linda, are truly dedicated to creating a welcoming and exciting atmosphere for all our guests. It's great to know that you enjoyed the new Dab & Gab session on Wednesday evenings. Your recommendation means a lot to us, and we look forward to welcoming you back for more fun and excitement soon!
Best wishes,
Mark
Customer Review Team
Good night !
2026年6月24日
自発的なレビュー
Buzz Bingo からの回答
Hi Christine,
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience at Buzz Bingo and Slots Room Torquay.
Our team works hard to ensure our guests have a fantastic time, and your feedback means a lot to us. We look forward to welcoming you back soon for more fun and excitement!
Best regards,
Mark
Customer Review Team
Far too many go go bingo especially in…
Far too many go go bingo especially in the middle of a gsmr.
Don't like thr dilly games when you win.
One and Two lines prize money pathetic.
2026年7月2日
自発的なレビュー
Buzz Bingo からの回答
Hi Anne,
Thank you for taking the time to share your feedback with us. We appreciate your thoughts and are sorry to hear that some aspects of your experience didn't meet your expectations.
We understand your concerns about the number of go go bingo games and the prize money for one and two lines. Your feedback is valuable to us, and we'll certainly take it into consideration as we strive to improve our offerings.
We hope to welcome you back soon and provide a more enjoyable experience.
Best regards,
Mark
Customer Review Team
Its very easy to get to and we like it…
Its very easy to get to and we like it there
2026年7月3日
自発的なレビュー
Buzz Bingo からの回答
Hi Lynn,
Thank you so much for your wonderful review! We're thrilled to hear that you find it easy to get to Buzz Bingo Rotherham and that you enjoy your time with us.
Your feedback is greatly appreciated, and we're delighted to have you as part of our community. We look forward to welcoming you back soon for more fun and games!
Best wishes,
Mark
Customer Review Team
Buzz Bingo からの回答
Hi Sharon,
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience at Buzz Bingo and Slots Room Bradford Tong Street.
Our team works hard to ensure our guests have a fantastic time, and your feedback means a lot to us. We look forward to welcoming you back soon for more fun and excitement!
Best regards,
Mark
Customer Review Team
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