Buzz Bingo - Bradford レビュー 31

TrustScore 5段階評価の4

4.0

Tong Street, Weaverthorpe Retail Park, BD4 9RD Bradford, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

All the staff are extremely helpful and polite. They are very knowledgeable about enquiries regarding pricing and times. They are also very welcoming and treat you with the greatest respect. They make... もっと見る

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5つ星のうち5の評価

Love this bingo Hall always made to feel welcome. The slot hosts are very active aswell especially on a Wednesday evening. Always helpful and very thorough when they are cleaning the machines.

企業が回答しました

5つ星のうち1の評価

ONLINE ONLINE, Worst site I’ve ever played, If you opt into a promo and get free spins and after wager so much what you win, yes that fine and you seem to win till that wager over and play with cash... もっと見る

企業が回答しました

5つ星のうち5の評価

Everyone is so friendly. ALL the staff are polite, always with a smile on their faces. They must be happy in their work and that vibe rubs off on others. They are a great team. The place is alw... もっと見る

企業が回答しました


企業情報

  1. ビンゴ ホール

当該企業による記述

Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!


連絡先

  • Tong Street, Weaverthorpe Retail Park, BD4 9RD, Bradford, 英国

  • 1274688852

4.0

ほぼ満足

TrustScore 5段階評価の4

31件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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5つ星のうち5の評価

Great atmosphere and lovely staff

Great atmosphere and lovely staff

2024年4月22日
自発的なレビュー
Buzz Bingo - Bradford ロゴ

Buzz Bingo - Bradford からの回答

Good afternoon Sandra,

Thank you for taking the time to leave your review.

It’s great to hear you find the staff as helpful as you do in our Bradford club, they work really hard to ensure they give a great experience!

We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.

I will pass on your comments and best of luck for any future visits! We hope to see you again soon.

Kind regards,
Tia
Customer Reviews Team

5つ星のうち5の評価

Very welcoming.

Love this bingo Hall always made to feel welcome. The slot hosts are very active aswell especially on a Wednesday evening. Always helpful and very thorough when they are cleaning the machines.

2024年4月10日
自発的なレビュー
Buzz Bingo - Bradford ロゴ

Buzz Bingo - Bradford からの回答

Good afternoon Christine,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Bradford. I will pass this feedback over to the team.

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards,

Richard
Customer Reviews Team

5つ星のうち5の評価

Good night

Good night, fun great atmosphere

2024年4月7日
自発的なレビュー
Buzz Bingo - Bradford ロゴ

Buzz Bingo - Bradford からの回答

Hi Susan,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Bradford. I will pass this feedback over to the team.

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards

Claire

Customer Reviews Team

5つ星のうち5の評価

Nice and welcoming and friendly

Nice and welcoming

2024年4月5日
自発的なレビュー
Buzz Bingo - Bradford ロゴ

Buzz Bingo - Bradford からの回答

Hi Vikki,

I hope you are well.

Thank you for taking the time to leave us a review for our Bradford Club.

It is always nice to hear from happy customers and I’ll ensure to pass this feedback over to the team.

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards

Claire

Customer Reviews Team

5つ星のうち2の評価

Slow to load and never win so its not…

Slow to load and never win so its not really a fun experience

2024年3月17日
Buzz Bingo - Bradford ロゴ

Buzz Bingo - Bradford からの回答

Hi there,

I hope you are well.

Thank you for taking the time to leave a review. I am sorry to hear that you feel like you have not been so lucky on our website, I can assure you that we operate using a random number generator for all of our games including bingo. With gambling, there is no guarantee you will win back what you deposit, unfortunately.

If you're experiencing issues when trying to load our website please contact our customer service team who're more than happy to go through troubleshooting with you. You can contact the team via the Contact Us Page red help button found in the bottom right-hand corner of our homepage on BuzzBingo.com.

Claire

Customer Reviews Team

5つ星のうち1の評価

scammers stay away

scammers stay away. change me different prices on same days double the price.when I reported it I get fed a load of rubbish by the manager. when I reported it online they brushed me off. I get emails through and when I play online they don't stick to there promotions . they get you spending money and you don't get what they say they will give you. stay away from this company

2022年11月12日
自発的なレビュー
5つ星のうち5の評価

My first time at Buzz Bingo

My first time at Buzz Bingo, Bradford today, and I loved it.
The staff there are so lovely - every single one of them that we had contact with. They are a credit to the way the manager runs the club.
The club is really pleasant with two areas in which you can play bingo. One is the normal quiet area most bingo halls have and the other is where you can chat away to your heart's content and is by the bar, slots, etc, and has a buzzer on the table to call bingo.
I was pleasantly surprised by how much the prize money was and had a nice little £30 win to finish off my day.
I'll definitely be back!

2022年6月18日
自発的なレビュー
5つ星のうち3の評価

First time I visited

First time I visited. Luckily I'm only a visitor in bradford. Humid Hall. Lots of chatting and laughing. Even the caller and floor staff joined in..at one stage when soneone was talking. clearing your table whilst your playing.... noisy food carts collecting dishes....
Man never stopped snorting sitting opposite me .
Positive side
Hall is clean and a good menu choice .
If your a smoker . Area is clean and spacious
That's the good points.....

2022年3月12日
自発的なレビュー
Buzz Bingo - Bradford ロゴ

Buzz Bingo - Bradford からの回答

Hi,

Thank you for leaving your review.

We are sorry to hear of the issues you experienced with us. You raise dome good points there that we will take away and work on.

We can only do better by our players when we know what works and what doesn't so thank you for taking your time to review us.

Take care,
Buzz Bingo Customer Services.

5つ星のうち2の評価

I WON, now please pay me my winnings!

This was my first time playing bingo for almost 10 years. Naturally, I’m familiar with the game - how hard can it be, right? The registration period upon arrival was swift and prompt - even for me. There are, however, lots of different options available; such as if you require electronic devices or prefer the old school pen and paper option (I opted for the latter); various different games within the games themselves. We constantly felt the need to ask the assistant’s whether the games on screen were our games to play - nothing was ever clear. On the topic of clear, the MC was not - sounded like your average school disco DJ. Most probably nothing to do with his ability to pronounce, just poor audio quality.

Anyway, I digress. Fortunately, I won a house on the 5th game. I did my best to shout “here” and I’m sure I waived my hand frantically whilst pondering over the seemingly winning slip, just to ensure that I had actually won. Now here’s the thing, do NOT confuse pub bingo with commercial bingo, like I did. Before I knew it, the next game had already started. I had no choice but to stop playing the next game in order to flag down the female assistant. I made it clear that I had won a house on my last game, and had verbally suggested that I had won (along with another player) - but no one came over to check the ticket. She made it abundantly clear that the game was closed and so was my case, seemingly - disappointing. This was the same woman who was very quick to ensure me and my partner was signed up to buzz bingo, ensuring all available, saleable add-ons were promoted (cost of dabbers/extra games etc), but sadly she had no time to consider what had happened - BOOK CLOSED, literally.

I wasn’t prepared to leave it there. I flagged down Daryl. Now Daryl is a credit to Buzz Bingo, Tong. Not because he expressed empathy towards what had happened. Not because I eventually received my winnings, but because every single time we had a question regarding our first experience at Buzz Bingo, he was on hand to explain things through - nothing was too much trouble with Daryl - exceptional Customer Service.

The Manager, Andrew, was equally as good and understanding. He acknowledged the issue and paid me my winnings after some deliberation. Thanks again, Andrew.

The lady behind the bar (Nicole?) was lovely, too. Never underestimate a service with a smile.

Overall, Buzz Bingo is a great place to spend an evening with friends. But I just wish they could consider that not all players in the room are frequent Buzz Bingo players.

FYI - Daryl deserves a pay rise and/or promotion.

Thanks,
Sean

2021年10月27日
自発的なレビュー
Buzz Bingo - Bradford ロゴ

Buzz Bingo - Bradford からの回答

Hi,

Sorry to hear that you have had this experience with us! We always try our best to go above and beyond for our players here at Buzz, so to hear this is not great - however, we welcome all feedback to assist us in developing our services for our players constantly.

It is great to hear we have such wonderful staff to help you in club, I will pass along your feedback to the staff members. We can only do better by our players when we know what works and what doesn't so thank you for taking your time to review us.

Take care,
Buzz Bingo Customer Services

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