Love a game of bingo and when you go on line you can set your limits to keep you safe and when playing in club been going for years and the staff are all friendly
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
The friendly Staff, the prize money on the bingo, there is a negative and that is I no longer get text messages with Offers and Catch Matches, I don't know why I have asked in Buzz but they don't seem... もっと見る
企業が回答しました
Been a customer of this club for quite some years..the staff are all excellent...and honest !! I left a winning machine ticket ,£90 ,on my table at the end of the night by mistake ,thinking it was... もっと見る
企業が回答しました
Toilets not very clean as normal no toilet roll in some of them I know the cleaner is off but still need be up to 100%.staff also saying got no pudding to me then serve someone after me with one... もっと見る
企業が回答しました
企業情報
当該企業による記述
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
連絡先
Albion Square, ST1 1QP, Stoke-on-trent, 英国
- 1782213782
4.2
ほぼ満足
11件のレビュー
ネガティブなレビューの 98％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Love a game of bingo and when you go on…
Love a game of bingo and when you go on line you can set your limits to keep you safe and when playing in club been going for years and the staff are all friendly
2025年12月9日
自発的なレビュー
Buzz Bingo - Hanley からの回答
Good afternoon,
I hope you're well. Thank you for taking the time to leave us a review regarding our site and clubs.
I am delighted to hear you have had a five star experience with us! I do hope you continue to enjoy any future visits with us.
Kind regards,
Olivia
Customer Reviews Team
Buzz Bingo - Hanley からの回答
Hello T Mitchell,
Thank you for your feedback!
We're thrilled to hear that you love our club and enjoy the friendly atmosphere and offers we provide. Your positive comments mean a lot to us and help us continue to improve our services.
We look forward to welcoming you back soon for more fun and exciting experiences at Buzz Bingo and The Slots Room Hanley!
Kind regards,
Mark
Customer Reviews Team
Helpfull and honest staff
Been a customer of this club for quite some years..the staff are all excellent...and honest !!
I left a winning machine ticket ,£90 ,on my table at the end of the night by mistake ,thinking it was in my phone case , i went to play on the machines before leaving , and the young man who works with Sue on the bar , bought the ticket to me and my partner ,saying we left it on the table . A big thankyou to you for your honesty !!!!
2025年8月2日
自発的なレビュー
Buzz Bingo - Hanley からの回答
Good afternoon.
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Hanley club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Olivia
Customer Reviews Team
Toilets not very clean as normal no…
Toilets not very clean as normal no toilet roll in some of them I know the cleaner is off but still need be up to 100%.staff also saying got no pudding to me then serve someone after me with one not good enough as I come loads of days just like them also I see some customers get treated better then others and always talking when bingo on nothing said also one person's phone going off when bingo on and talking on it very off putting for people I also think there should be more offers for people who come in day not just night time offers as not everyone can get there at night I would also like to say what a excellent job Alan is doing to get people in to bingo
2025年6月20日
自発的なレビュー
Buzz Bingo - Hanley からの回答
Hi,
I hope you're well. Thank you for taking the time to leave us a review for our Hanley Club.
Should you wish to provide any specific feedback regarding your visit, please feel free to reach out via the 'Contact Us' page on the website.
We value any and all feedback good or bad to improve our services.
Kind Regards,
Olivia
Customer Reviews Team
Buzz Bingo - Hanley からの回答
Hi Jane,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Hanley. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
We are new members ers and we've had…
We are new members ers and we've had amazing time everything we come .we have even made 2 of out friends members.so our plan is to come every Thursday together. They love it too
2025年4月17日
自発的なレビュー
Buzz Bingo - Hanley からの回答
Hi Sharon,
I hope you're well. Thank you for taking the time to leave us a review for our Hanley club.
I am delighted to hear you have had a five-star experience with us in the club! I do hope you continue to enjoy any future visits with us.
Kind regards,
Olivia
Customer Reviews Team
Absolutely great
2025年4月23日
Buzz Bingo - Hanley からの回答
Hi Kylie,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Hanley. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
The friendly Staff
The friendly Staff, the prize money on the bingo, there is a negative and that is I no longer get text messages with Offers and Catch Matches, I don't know why I have asked in Buzz but they don't seem to know why
2025年1月18日
自発的なレビュー
Buzz Bingo - Hanley からの回答
Hi Jeffery,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Hanley. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I am sorry to hear of any issues with your marketing preferences. Unfortunately I am unable to provide any account specific information over TrustPilot, but please do reach out to our Customer Services team at any point who would be more than happy to take a look through your account.
We are contactable through a variety of methods such as phone, email and live chat which are all outlined on our 'Contact Us' page.
Kind regards,
Olivia
Customer Reviews Team
Great value for money and great staff…
Great value for money and great staff always friendly and polite can't wait till I go again
2024年7月5日
自発的なレビュー
Buzz Bingo - Hanley からの回答
Hi Jackie,
I hope you are well.
Thank you for taking the time to leave us a review for our Hanley Club.
I’ll ensure to pass this feedback over to the team within the club. I’m glad to hear you appreciate the pricing within the club. We try to offer a variety of bonus games and packages to allow more choice for our customers.
We always try to ensure we foster a friendly and helpful atmosphere for all of our attending customers; I'm glad to hear you've experienced this!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Claire
Customer Reviews Team
Great service
Great service, always make you feel welcome. Nice company, somewhere to go if on your own, great for the elderly. Well done staff you work really hard always with a smile on your face ☺️❤️
2024年5月8日
自発的なレビュー
Buzz Bingo - Hanley からの回答
Good morning Suzanne,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Hanley! I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
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