Buzz Bingo - Hanley レビュー 11

TrustScore 5段階評価の4

4.2

Albion Square, ST1 1QP Stoke-on-trent, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Love a game of bingo and when you go on line you can set your limits to keep you safe and when playing in club been going for years and the staff are all friendly

企業が回答しました

5つ星のうち4の評価

The friendly Staff, the prize money on the bingo, there is a negative and that is I no longer get text messages with Offers and Catch Matches, I don't know why I have asked in Buzz but they don't seem... もっと見る

企業が回答しました

5つ星のうち5の評価

Been a customer of this club for quite some years..the staff are all excellent...and honest !! I left a winning machine ticket ,£90 ,on my table at the end of the night by mistake ,thinking it was... もっと見る

企業が回答しました

5つ星のうち3の評価

Toilets not very clean as normal no toilet roll in some of them I know the cleaner is off but still need be up to 100%.staff also saying got no pudding to me then serve someone after me with one... もっと見る

企業が回答しました


企業情報

  1. ビンゴ ホール

当該企業による記述

Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!


連絡先

  • Albion Square, ST1 1QP, Stoke-on-trent, 英国

  • 1782213782

4.2

ほぼ満足

TrustScore 5段階評価の4

11件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 98%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Love a game of bingo and when you go on…

Love a game of bingo and when you go on line you can set your limits to keep you safe and when playing in club been going for years and the staff are all friendly

2025年12月9日
自発的なレビュー
Buzz Bingo - Hanley ロゴ

Buzz Bingo - Hanley からの回答

Good afternoon,

I hope you're well. Thank you for taking the time to leave us a review regarding our site and clubs.

I am delighted to hear you have had a five star experience with us! I do hope you continue to enjoy any future visits with us.

Kind regards,
Olivia
Customer Reviews Team

5つ星のうち5の評価

Love this club

Love this club, friendly staff, love the offers that we have.

2025年8月22日
自発的なレビュー
Buzz Bingo - Hanley ロゴ

Buzz Bingo - Hanley からの回答

Hello T Mitchell,

Thank you for your feedback!

We're thrilled to hear that you love our club and enjoy the friendly atmosphere and offers we provide. Your positive comments mean a lot to us and help us continue to improve our services.

We look forward to welcoming you back soon for more fun and exciting experiences at Buzz Bingo and The Slots Room Hanley!

Kind regards,
Mark
Customer Reviews Team

5つ星のうち5の評価

Helpfull and honest staff

Been a customer of this club for quite some years..the staff are all excellent...and honest !!
I left a winning machine ticket ,£90 ,on my table at the end of the night by mistake ,thinking it was in my phone case , i went to play on the machines before leaving , and the young man who works with Sue on the bar , bought the ticket to me and my partner ,saying we left it on the table . A big thankyou to you for your honesty !!!!

2025年8月2日
自発的なレビュー
Buzz Bingo - Hanley ロゴ

Buzz Bingo - Hanley からの回答

Good afternoon.

Thank you for taking the time to leave your review.

It’s great to hear you find the staff as helpful as you do in our Hanley club, they work really hard to ensure they give a great experience!

We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.

I will pass on your comments and best of luck for any future visits! We hope to see you again soon.

Kind regards,
Olivia
Customer Reviews Team

5つ星のうち3の評価

Toilets not very clean as normal no…

Toilets not very clean as normal no toilet roll in some of them I know the cleaner is off but still need be up to 100%.staff also saying got no pudding to me then serve someone after me with one not good enough as I come loads of days just like them also I see some customers get treated better then others and always talking when bingo on nothing said also one person's phone going off when bingo on and talking on it very off putting for people I also think there should be more offers for people who come in day not just night time offers as not everyone can get there at night I would also like to say what a excellent job Alan is doing to get people in to bingo

2025年6月20日
自発的なレビュー
Buzz Bingo - Hanley ロゴ

Buzz Bingo - Hanley からの回答

Hi,
I hope you're well. Thank you for taking the time to leave us a review for our Hanley Club.

Should you wish to provide any specific feedback regarding your visit, please feel free to reach out via the 'Contact Us' page on the website.

We value any and all feedback good or bad to improve our services.

Kind Regards,
Olivia
Customer Reviews Team

5つ星のうち5の評価

Great times

Fun. Great staff

2025年6月4日
Buzz Bingo - Hanley ロゴ

Buzz Bingo - Hanley からの回答

Hi Jane,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Hanley. I will pass this feedback over to the team. I am sure they will love to hear your comments!

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards
Tia
Customer Reviews Team

5つ星のうち5の評価

We are new members ers and we've had…

We are new members ers and we've had amazing time everything we come .we have even made 2 of out friends members.so our plan is to come every Thursday together. They love it too

2025年4月17日
自発的なレビュー
Buzz Bingo - Hanley ロゴ

Buzz Bingo - Hanley からの回答

Hi Sharon,
I hope you're well. Thank you for taking the time to leave us a review for our Hanley club.

I am delighted to hear you have had a five-star experience with us in the club! I do hope you continue to enjoy any future visits with us.

Kind regards,
Olivia
Customer Reviews Team

5つ星のうち5の評価

Absolutely great

2025年4月23日
Buzz Bingo - Hanley ロゴ

Buzz Bingo - Hanley からの回答

Hi Kylie,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Hanley. I will pass this feedback over to the team. I am sure they will love to hear your comments!

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards
Tia
Customer Reviews Team

5つ星のうち4の評価

The friendly Staff

The friendly Staff, the prize money on the bingo, there is a negative and that is I no longer get text messages with Offers and Catch Matches, I don't know why I have asked in Buzz but they don't seem to know why

2025年1月18日
自発的なレビュー
Buzz Bingo - Hanley ロゴ

Buzz Bingo - Hanley からの回答

Hi Jeffery,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Hanley. I will pass this feedback over to the team. I am sure they will love to hear your comments!

I am sorry to hear of any issues with your marketing preferences. Unfortunately I am unable to provide any account specific information over TrustPilot, but please do reach out to our Customer Services team at any point who would be more than happy to take a look through your account.

We are contactable through a variety of methods such as phone, email and live chat which are all outlined on our 'Contact Us' page.

Kind regards,

Olivia

Customer Reviews Team

5つ星のうち5の評価

Great value for money and great staff…

Great value for money and great staff always friendly and polite can't wait till I go again

2024年7月5日
自発的なレビュー
Buzz Bingo - Hanley ロゴ

Buzz Bingo - Hanley からの回答

Hi Jackie,

I hope you are well.

Thank you for taking the time to leave us a review for our Hanley Club.

I’ll ensure to pass this feedback over to the team within the club. I’m glad to hear you appreciate the pricing within the club. We try to offer a variety of bonus games and packages to allow more choice for our customers.

We always try to ensure we foster a friendly and helpful atmosphere for all of our attending customers; I'm glad to hear you've experienced this!

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards

Claire

Customer Reviews Team

5つ星のうち5の評価

Great service

Great service, always make you feel welcome. Nice company, somewhere to go if on your own, great for the elderly. Well done staff you work really hard always with a smile on your face ☺️❤️

2024年5月8日
自発的なレビュー
Buzz Bingo - Hanley ロゴ

Buzz Bingo - Hanley からの回答

Good morning Suzanne,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Hanley! I will pass this feedback over to the team.

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards,

Richard
Customer Reviews Team

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