Buzz Bingo - Morecambe レビュー 15

TrustScore 5段階評価の4

3.9

Marine Road East, LA4 5HY Morecambe, GB


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5つ星のうち5の評価

Always a great night at the Morecambe branch. It's not about the winning....it's about having a great night with friends and a few drinks. Very professional and friendly staff....on the whole thats... もっと見る

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5つ星のうち5の評価

I nipped into Buzz Bingo at Morecambe to see about joining and I needed information for my friend. The staff were very professional and friendly Emma explained very clearly how I could become a memb... もっと見る

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5つ星のうち2の評価

I played gogo bingo for the 1st time. I asked the number caller what to do. I won. But the caller said I was using the wrong board. He didn't tell me which board to use. It doesn't say about this o... もっと見る

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5つ星のうち5の評価

I would like to leave a positive review for Donna at Buzz bingo Morecambe. She went the extra mile when I was struggling to log in to my touchpad. She’s a very kind, helpful and friendly person and... もっと見る

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企業情報

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当該企業による記述

Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!


連絡先

  • Marine Road East, LA4 5HY, Morecambe, 英国

  • 1524411409

3.9

ほぼ満足

TrustScore 5段階評価の4

15件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 98%に回答しています

通常24時間以内に回答

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5つ星のうち5の評価

Always a great night at the Morecambe Buzz Bingo

Always a great night at the Morecambe branch. It's not about the winning....it's about having a great night with friends and a few drinks. Very professional and friendly staff....on the whole thats the same with the other customers, unless you win too much ha. I would recommend a night out at Buzz.

2026年2月11日
自発的なレビュー
Buzz Bingo - Morecambe ロゴ

Buzz Bingo - Morecambe からの回答

Hi John,

Thank you for taking the time to leave your review.

It’s great to hear you find the staff as helpful as you do in our Morecambe club, they work really hard to ensure they give a great experience!

We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.

I will pass on your comments and best of luck for any future visits! We hope to see you again soon.

Kind regards,
Olivia
Customer Reviews Team

5つ星のうち2の評価

I played gogo bingo for the 1st time

I played gogo bingo for the 1st time. I asked the number caller what to do. I won. But the caller said I was using the wrong board. He didn't tell me which board to use. It doesn't say about this on the cards on the tables.
Also, the woman doing the drinks, didn't know if the coffee was decaf or not.
After complaing to the manager Paul, we came to an agreement. He has given me credit, for my next visit.

2026年1月23日
自発的なレビュー
Buzz Bingo - Morecambe ロゴ

Buzz Bingo - Morecambe からの回答

Hi Janet,

I hope you're well. Thank you for taking the time to leave us a review for our Morecambe Club.

Should you wish to provide any specific feedback regarding your visit please feel free to reach out via the 'Contact Us' page on the website.

We value any and all feedback good or bad to improve our services.

Kind Regards,
Olivia
Customer Reviews Team

5つ星のうち5の評価

First time player so the welcome bonus…

First time player so the welcome bonus was amazing. Fun night with lots of laughs and many 1TG's 😃😃

2025年8月9日
自発的なレビュー
Buzz Bingo - Morecambe ロゴ

Buzz Bingo - Morecambe からの回答

Hi Rachael,

Thank you for sharing your experience with us at Buzz Bingo Morecambe!

We're thrilled to hear that you enjoyed your first visit and that the welcome bonus added to the fun of your night. It's great to know you had lots of laughs and excitement with those 1TG moments.

We hope to see you again soon for more enjoyable evenings.

If there's anything we can do to make your next visit even better, please let us know. Have a fantastic day!

Kind regards,
Mark
Customer Reviews Team

5つ星のうち5の評価

Want a great friendly place to meet friends, get yourselves to Buzz Bingo at Morecambe…

I nipped into Buzz Bingo at Morecambe to see about joining and I needed information for my friend. The staff were very professional and friendly Emma explained very clearly how I could become a member.
I like the old fashioned paper copies so Emma talked me through them which was very helpful! Donna let me go into the main room and I even played a few games! She also showed me their new menu which looks really impressive and reasonably priced!
Thank you for being so kind and generous, I can’t wait to bring my friend next Thursday.

2025年6月19日
自発的なレビュー
Buzz Bingo - Morecambe ロゴ

Buzz Bingo - Morecambe からの回答

Hi Kay,

Thank you for taking the time to leave your review.

It’s great to hear you find the staff as helpful as you do in our Morecambe club, they work really hard to ensure they give a great experience!

We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.

I will pass on your comments and best of luck for any future visits! We hope to see you again soon.

Kind regards,
Olivia
Customer Reviews Team

5つ星のうち5の評価

I would like to leave a positive review…

I would like to leave a positive review for Donna at Buzz bingo Morecambe. She went the extra mile when I was struggling to log in to my touchpad. She’s a very kind, helpful and friendly person and if it hadn’t have been for Donna I would have gone home without playing. I have to say that all the staff are brilliant but Donna needs recognition for her kindness and helpfulness. Thank you. Jennie Ward

2025年6月6日
自発的なレビュー
Buzz Bingo - Morecambe ロゴ

Buzz Bingo - Morecambe からの回答

Hi Jennie,

Thank you for taking the time to leave your review.

It’s great to hear you find the staff as helpful as you do in our Morecambe club, they work really hard to ensure they give a great experience!

We will always strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.

I will pass on your comments, and best of luck for any future visits! We hope to see you again soon.

Kind regards,
Olivia
Customer Reviews Team

5つ星のうち5の評価

I now know a few people's names

I now know a few people's names, which is always nice and I had 7 wins over the weekend, but still didn't manage to break even, but great fun nevertheless

2024年10月20日
自発的なレビュー
Buzz Bingo - Morecambe ロゴ

Buzz Bingo - Morecambe からの回答

Good morning Neil,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Morecambe. I will pass this feedback over to the team.

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards,

Richard
Customer Reviews Team

5つ星のうち5の評価

Staff and management are helpful and…

Staff and management are helpful and funny

2024年8月30日
自発的なレビュー
Buzz Bingo - Morecambe ロゴ

Buzz Bingo - Morecambe からの回答

Good morning Carly,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Morecambe. I will pass this feedback over to the team.

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards,

Richard
Customer Reviews Team

5つ星のうち5の評価

Friendly and helpful staff

2024年8月15日
自発的なレビュー
Buzz Bingo - Morecambe ロゴ

Buzz Bingo - Morecambe からの回答

Good morning,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Morecambe. I will pass this feedback over to the team.

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards,

Richard
Customer Reviews Team

5つ星のうち1の評価

Terrible customer service from Paul

2024年7月28日
自発的なレビュー
Buzz Bingo - Morecambe ロゴ

Buzz Bingo - Morecambe からの回答

Hi Richard,

I hope you are well.

Thank you for taking the time to leave a review. I am sorry to hear of your experience and interactions with our staff members. We pride ourselves on always providing the best customer service to our customers, it is disappointing to hear you did not experience this during your visit.

If you wish to provide specific feedback regarding your experience please use our contact form found under the ‘Help’ section of our website.

Kind Regards

Claire

Customer Reviews Team

5つ星のうち5の評価

they always make me feel welcome …

they always make me feel welcome and if anythinng is not quite right they try to fix it

2024年7月5日
自発的なレビュー
Buzz Bingo - Morecambe ロゴ

Buzz Bingo - Morecambe からの回答

Hi Dawn,

I hope you are well.

Thank you for taking the time to leave us a review for our Morecambe Club.

I’ll ensure to pass this feedback over to the team within the club. We pride ourselves on the outstanding customer service our staff provide in the club.

We hope to see you again soon and I wish you good luck on your next visit!

Kind regards
Tia
Customer Reviews Team

5つ星のうち5の評価

Enjoyed

Very pleasant and friendly experience

2024年4月26日
自発的なレビュー
Buzz Bingo - Morecambe ロゴ

Buzz Bingo - Morecambe からの回答

Hi Michael,

Thank you for taking the time to leave us a review for our Morecambe Club.

I’m glad to hear of your experience, we pride ourselves on the outstanding customer service our staff provide in the club.

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards
Tia
Customer Reviews Team

5つ星のうち4の評価

The atmosphere has changed…

The atmosphere has changed since the manager has changed. The staff don't seem to take their job seriously. Especially later in the day

2024年2月6日
自発的なレビュー
Buzz Bingo - Morecambe ロゴ

Buzz Bingo - Morecambe からの回答

Good morning Jennifer,

Thank you for your review. Good or bad, we take all feedback on board to offer a better service in future.

I am sorry to hear of this happening at our Morecambe club. We would love to hear more from you on this, so please feel free to give our friendly Customer Services team a call on 0808 169 1459, where they are open Monday to Sunday, 10am to 8pm.

I do hope you continue to visit and wish you the best of luck!

Kinds regards,

Richard
Customer Reviews Team

5つ星のうち5の評価

Best bingo club ive been too

The staff are so friendly and happy to help and assist when needed, couldn't find a better bingo hall, food is fantastic, good games of bingo and slots, all round a great club to be at and feel relaxed

2024年2月29日
自発的なレビュー
Buzz Bingo - Morecambe ロゴ

Buzz Bingo - Morecambe からの回答

Good morning Maria,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Morecambe. I will pass this feedback over to the team.

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards,

Richard
Customer Reviews Team

5つ星のうち1の評価

I was at Buzz Bingo in Morecambe on…Tuesday

I was at Buzz Bingo in Morecambe on Tuesday evening, I go there every week, I have mobility problems and need to use toilets frequently. I noticed again this week that one of toilets are all out of order, been like that for a few weeks now. I walked over to toilets near entrance as there was a toilet for disabled but was locked up, so tried ladies next door, which had 4 toilets in, they were full apart from 1, which had poo all over seat and floor, was disgusting, so not able to use any. Please can you get toilets repaired and make sure they are clean to use.i will not be going back there until this problem is fixed.

2024年1月30日
自発的なレビュー
Buzz Bingo - Morecambe ロゴ

Buzz Bingo - Morecambe からの回答

Good morning Mrs Griffin,

Thank you for your review.

I am sorry to hear of your recent visit to our Morecambe club. Would you be able to give our Customer Services team a call so we could look into this further for you?

You can give them a call on our freephone number 0808 169 1459, where one of the team will be able to talk you through your account further. We are open 10am till 8pm 7 days a week.

Kind regards,

Richard
Customer Reviews Team

5つ星のうち1の評価

The most unprofessional club I ever visited and I won't be returning!

I've rated this 1 star but only because there was no option for zero stars! Morecambe Buzz Bingo....where do I start? The staff on reception are clueless, rude, surly and immature. The manager is pompous and takes no responsibility for his staff's lack of professionalism or bad manners! My night was totally ruined this weekend when I responded to the free diamond+ package offer and spent my money there on food and drink, slots and the National Game. The staff totally screwed up my package. First they didn't even give me ANY tickets and after complaining they then only gave me 18 tickets instead of 119! I wouldn't get out of bed for 18 tickets never mind travel an hour and a half and spend £££s on food and drink etc! I had to return to reception to complain 3 times before being given the correct package, meantime I missed half of the main session because of their mistake! Add to this the fact that I ordered food which never arrived and I had to ask for a refund on my way out and the whole night was a disaster. I phoned the manager Wayne the next day and he was as disinterested as the rest of his staff (apart from Mark who was very receptive and helpful on the night). Needless to say I shall not be returning to the Morecambe venue any time in the near future. The manager's offer of "a few" extra tickets and a £2.80 slice of cake was an insult and the "straw that broke the camel's back"! Thanks but no thanks and goodbye!

2023年6月17日
自発的なレビュー
Buzz Bingo - Morecambe ロゴ

Buzz Bingo - Morecambe からの回答

Hi Trish
We are sorry to hear of your experience on your visit to the club. We strive to make every visit enjoyable and apologise for how your visit made you feel.
Please contact support@buuzzbingo.com outlining your complaint and we will be happy to investigate this for you.
Thank you for your feedback and this will be passed to the relevant team Kind regards
Buzz Bingo Customer Service

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