Wish I could give zero stars. We came here today with my partners elderly mother , not knowing anything besides the opening times of the bingo hall. The lady was having a vape break and almost didn’t... もっと見る
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All the staff at the Scunthorpe club are friendly and helpful. The whole venue is clean and well-maintained. There is a good variety of differently-priced packages through the week to help make sure t... もっと見る
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I go to my local Buzz Bingo site which I find enjoyable and quite often go onto the website. There are a range of games to which you can wager and there are free games which I think is very g... もっと見る
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Staff are always polite , chatty and give good advice if needed. Always nicely dressed.
企業が回答しました
企業情報
当該企業による記述
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
連絡先
Brigg Road, DN15 6TZ, Scunthorpe, 英国
- 1724279995
3.4
まあまあ
14件のレビュー
ネガティブなレビューの 98％に回答しています
通常24時間以内に回答
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Wish I could give zero stars
Wish I could give zero stars. We came here today with my partners elderly mother , not knowing anything besides the opening times of the bingo hall. The lady was having a vape break and almost didn’t move to let us in. We asked if we could play bingo but she simply snapped and said no. When we asked why she said it’s not on and went to go back to vape. Incredibly rude and snappy. My elderly mother in law then asked politely if she could use the toilet as she struggles to hold her bladder and she refused unless she signed up to a membership . After how rude she was we simply left and won’t be returning. What was supposed to be a lovely , rare outing as a family turned into tears and almost a Toliet accident . I think the woman’s name was Jo, I really hope her vape break was worth an elderly woman in tears
2026年3月8日
自発的なレビュー
Buzz Bingo - Scunthorpe からの回答
Hi Chloe,
Thank you for taking the time to share your experience with us. I am truly sorry to hear of any disappointment during your visit to Buzz Bingo Scunthorpe.
It is disappointing to learn that our service did not meet your expectations and that you felt unwelcome.
We strive to provide a friendly and accommodating environment for all our guests, however as we are a gambling company we can only allow members into our clubs to ensure that we have a record of everyone in the club which would be why you were advised you do need to be a member to enter.
Please accept our sincerest apologies for any distress caused to you and your family.
We hope you might consider giving us another chance in the future to provide the enjoyable experience you were looking forward to.
Thank you again for bringing this to our attention.
Kind regards,
Tia
Customer Reviews Team
Staff are always polite
Staff are always polite , chatty and give good advice if needed. Always nicely dressed.
2025年8月7日
自発的なレビュー
Buzz Bingo - Scunthorpe からの回答
Hi Yvonne,
Thank you so much for your wonderful review!
We're thrilled to hear that you had such a positive experience with our team at Buzz Bingo Scunthorpe.
Our staff takes great pride in being polite, friendly, and helpful, and it's fantastic to know that their efforts have made your visits enjoyable.
We look forward to welcoming you back for more fun and games soon!
Kind regards,
Mark
Customer Reviews Team
Excellent atmosphere at Scunthorpe and…
Excellent atmosphere at Scunthorpe and all staff polite and helpful to everyone
2025年8月22日
自発的なレビュー
Buzz Bingo - Scunthorpe からの回答
Hello Mrs Hickman,
Thank you for taking the time to share your feedback with us!
We're thrilled to hear that you enjoyed the atmosphere at Buzz Bingo Scunthorpe and found our staff to be polite and helpful.
We strive to create a welcoming environment for all our guests, and your positive comments are greatly appreciated.
We hope to see you again soon for more fun and games!
Kind regards,
Mark
Customer Reviews Team
My partner and I go at lunchtimes
My partner and I go at lunchtimes. The lunch club starts at 12 noon. The club opens at 1145am. It only gives you 15minutes to purchase your tickets, register you car, get logged in and possibly order food and buy a drink. Prefer if it opened at1130am.
2025年6月13日
自発的なレビュー
Buzz Bingo - Scunthorpe からの回答
Hi Kenneth,
I hope you're well. Thank you for taking the time to leave us a review regarding the times for the Buzz Clubs.
Should you wish to provide any specific feedback regarding your visit please feel free to reach out via the 'Contact Us' page on the website. We value any and all feedback good or bad to improve our services.
Kind Regards,
Olivia
Customer Reviews Team
I enjoy the site
I go to my local Buzz Bingo site which I find enjoyable and quite often go onto the website.
There are a range of games to which you can wager and there are free games which I think is very good of buzz to provide.
Everyone loves winning and I have done so on Buzz but, have also lost so Quid Pro Quo
I enjoy the site but only go with what I can afford to lose.
I like the site and will play again
2025年5月27日
Buzz Bingo - Scunthorpe からの回答
Hi Philip,
Thank you for taking the time to leave us a review and I hope you are doing well!
It is great to hear you are enjoying your time on our site, that is all we could hope for!
We will continuously strive to provide the best variety and promotional offers possible to our players.
Thank you again for your review and have a great day, best of luck for the future!
Kind Regards,
Olivia
Customer Reviews Team
I Won't Be Visiting Again
I have been attending Buzz Bingo at Scunthorpe for a number of years, and, as someone who prides themselves on being as polite as possible to everyone, I don't understand the reviews stating the staff are 'always friendly/polite' because from my experiences at the venue they have been nothing but rude, abrupt, and with an air of authority that reeks of arrogance.
I understand that working a customer facing role isn't always desirable and, at the best of times, rather tiring, however, most staff members (especially front of house) seem to act as if they are above the work as well as the customers they are serving.
Unfortunately, the caller for my most recent trip to the venue was incredibly loud to the point of him being obnoxious which ruined my experience even further. I don't believe even those hard of hearing would have appreciated his volume. I have a sense of humour, but it just wasn't funny at all.
If you'd like to use a cash machine at the venue, be prepared to be standing around waiting for one to work properly, and that's even if they do decide to actually work as they take a considerable amount of time to load anything. If the cash machines aren't working, don't expect the staff to offer up any help with solutions or alternatives, they much prefer to just stand and watch you struggle.
If I have one GOOD thing to say about, and it is only one thing, it's that 9 times out of 10, the food has been spot on and delicious, but that's it.
With all this said, I will no longer be attending Buzz Bingo at Scunthorpe which is a shame as it used to be fun, but those years have now long gone.
2025年5月3日
自発的なレビュー
Buzz Bingo - Scunthorpe からの回答
Hi Jay,
Thank you for taking the time to leave your feedback.
I am sorry to hear your experience at our Scunthorpe club fell short of your expectations; we would never want this to be the case.
Unfortunately, I am unable to provide any specifics relating to your visit but will ensure your feedback is passed on to the club.
We do value all feedback that is provided, good or bad, to improve the services we do provide.
Kind Regards,
Mark
Customer Reviews Team
Love bingo but fed up with the amount…
Love bingo but fed up with the amount of clubs we join up with. And only paying out 10.00 on the flyers is not acceptable.
2024年9月28日
自発的なレビュー
Buzz Bingo - Scunthorpe からの回答
Good afternoon Sandra,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Scunthorpe. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
Buzz Bingo - Scunthorpe からの回答
Hi Sharon,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Scunthorpe. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Claire
Customer Reviews Team
Buzz Bingo - Scunthorpe からの回答
Hi Carla,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Scunthorpe. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
Love Scunthorpe’s Buzz Bingo!
All the staff at the Scunthorpe club are friendly and helpful. The whole venue is clean and well-maintained. There is a good variety of differently-priced packages through the week to help make sure there is something affordable to everyone. I’ve never failed to have a good time, and the food is great too!
2024年3月30日
自発的なレビュー
Buzz Bingo - Scunthorpe からの回答
Hi Richard
I hope you are well.
Thank you for taking the time to leave us a review for our Scunthorpe Club.
It is always nice to hear from happy customers and I’ll ensure to pass this feedback over to the team. We’re proud of the high levels of customer service our staff within the club provide; I’m glad to hear you’ve enjoyed your experience with us.
Our head office team work hard to ensure we have a variety of pricing and game options for our customers to ensure Buzz Bingo is as accessible as possible! I'll make sure to inform them of your positive comments.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Claire
Customer Reviews Team
It is all good except monitors and food for monitors not…
It is all good except for monitors not working to show numbers being Called and the menue is so boring now I must have eaten evening on offer
2024年3月1日
自発的なレビュー
Buzz Bingo - Scunthorpe からの回答
Hi there Les,
I hope you are well.
I am glad to hear you are overall enjoying your time at our Scunthorpe club.
I understand that it can affect the enjoyment of your game should there be any technical issues. I would like to assure you our dedicated technical team take this as a matter of urgency and I am sure they are working very hard to ensure the issue is resolved.
Should this continue on your visits, please feel free to contact us at support@buzzbingo.com and I will be more than happy to investigate this for you.
Thank you for taking the time to leave your review, all feedback is appreciated and helps us work towards providing a better customer experience.
I hope any future visits are nothing but enjoyable!
Kind Regards
Tia
Customer Reviews Team
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