Buzz Bingo - Stafford レビュー 13

TrustScore 5段階評価の4.5

4.3

Unit 10 Queensville Retail Park, Silkmore Lane, ST17 4SU Stafford, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Nice people at Stafford always helpful food good too if you would like a snack enjoyable evening

企業が回答しました

5つ星のうち5の評価

This is a two part review. The five stars goes to the customer service I received from Natalie the assistant manger at the Stafford club. She helped me re-activate my club account after I had... もっと見る

企業が回答しました

5つ星のうち2の評価

Why is it you have posters everywhere in club and on line to be gamble aware yet Stafford club lets the same individuals night in night out sit and play and reserve 5 and 6 slot machines at a time?? T... もっと見る

企業が回答しました

5つ星のうち5の評価

Staff are very welcoming and friendly. The club has a happy atmosphere. Don't win very often but that's just my luck. Good selection of food and drink and a nice slots area.

企業が回答しました


企業情報

  1. ビンゴ ホール

当該企業による記述

Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!


連絡先

  • Unit 10 Queensville Retail Park, Silkmore Lane, ST17 4SU, Stafford, 英国

  • 1785229080

4.3

優良

TrustScore 5段階評価の4.5

13件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 98%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Pleasant evening out…

Nice people at Stafford always helpful food good too if you would like a snack enjoyable evening

2025年12月12日
Buzz Bingo - Stafford ロゴ

Buzz Bingo - Stafford からの回答

Hi Rosalyn,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Stafford. I will pass this feedback over to the team. I am sure they will love to hear your comments!

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards

Olivia

Customer Reviews Team

5つ星のうち5の評価

This is a two part review

This is a two part review. The five stars goes to the customer service I received from Natalie the assistant manger at the Stafford club. She helped me re-activate my club account after I had excluded from online play some years ago. It took some effort but we got there in the end. This was my first time playing with Buzz.
Very friendly and welcoming all staff were present and nice. It makes you wanna go back.

I also won a little £15 which was more than I ever won at Mecca

The only thing I was a bit shocked about and this has absolutely nothing to do with the staff. It’s the facility, especially the toilets. These look like they’ve been there for years and the taps have hard limescale on indicating the age of them.

Definitely 1 ⭐️ for the toilets

I look forward to playing next time.

2025年11月23日
自発的なレビュー
Buzz Bingo - Stafford ロゴ

Buzz Bingo - Stafford からの回答

Good afternoon,

Thank you for taking the time to leave your review.

It’s great to hear you find the staff as helpful as you do in our Stafford club, they work really hard to ensure they give a great experience!

We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.

I will pass on your comments and best of luck for any future visits! We hope to see you again soon.

Kind regards,
Olivia
Customer Reviews Team

5つ星のうち5の評価

Staff are very welcoming and friendly

Staff are very welcoming and friendly. The club has a happy atmosphere. Don't win very often but that's just my luck. Good selection of food and drink and a nice slots area.

2025年6月19日
自発的なレビュー
Buzz Bingo - Stafford ロゴ

Buzz Bingo - Stafford からの回答

Hi there Dave,

Thank you for your review.

It is great to hear you are enjoying Buzz Bingo Stafford. I will pass this feedback over to the team. I am sure they will love to hear your comments!

It is always lovely to have a win, but I am glad to hear the club also offers that social aspect for you.

Best of luck for any future visits!

Kind regards
Tia
Customer Reviews Team

5つ星のうち5の評価

Staff are friendly at Stafford

Staff are friendly at Stafford

2025年5月22日
自発的なレビュー
Buzz Bingo - Stafford ロゴ

Buzz Bingo - Stafford からの回答

Hi Jenny,

Thank you for taking the time to leave your review.

It’s great to hear you find the staff as helpful as you do in our Stafford club, they work really hard to ensure they give a great experience!

We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.

I will pass on your comments and best of luck for any future visits! We hope to see you again soon.

Kind regards,
Olivia
Customer Reviews Team

5つ星のうち5の評価

The staff are really friendly

The staff are really friendly

2025年4月29日
自発的なレビュー
Buzz Bingo - Stafford ロゴ

Buzz Bingo - Stafford からの回答

Hi Cindy,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Stafford. I will pass this feedback over to the team. I am sure they will love to hear your comments!

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards

Olivia

Customer Reviews Team

5つ星のうち5の評価

Value for money

Staff very welcoming nice atmosphere in bingo think I enjoy Thursday best Stacy is lovly

2025年3月27日
自発的なレビュー
Buzz Bingo - Stafford ロゴ

Buzz Bingo - Stafford からの回答

Good evening Elaine,

Thank you for taking the time to leave your review.

It’s great to hear you find the staff as helpful as you do in our Stafford club, they work really hard to ensure they give a great experience!

We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.

I will pass on your comments and best of luck for any future visits! We hope to see you again soon.

Kind regards,
Olivia
Customer Reviews Team

5つ星のうち5の評価

Great staff great managment always…

Great staff great managment always there to help nothings too much trouble

2024年9月28日
自発的なレビュー
Buzz Bingo - Stafford ロゴ

Buzz Bingo - Stafford からの回答

Good afternoon Kerry,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Stafford. I will pass this feedback over to the team.

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards,

Richard
Customer Reviews Team

5つ星のうち2の評価

Unfair

Why is it you have posters everywhere in club and on line to be gamble aware yet Stafford club lets the same individuals night in night out sit and play and reserve 5 and 6 slot machines at a time?? This is every night not a one off! This is definitely not being gamble aware!! This needs addressing or further reporting

2024年6月1日
自発的なレビュー
Buzz Bingo - Stafford ロゴ

Buzz Bingo - Stafford からの回答

Good morning Taz,

Thank you for taking time to leave us a review.

Unfortunately, I am unable to look into this issue via TrustPilot. Could you please give our Customer Services team a call? You can reach them on 0808 169 1459 Monday to Sunday, 10am to 8pm, and they can look into this further.

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards,

Richard
Customer Reviews Team

5つ星のうち5の評価

Really good fun full of laughing and…

Really good fun full of laughing and bingo

2024年5月3日
自発的なレビュー
Buzz Bingo - Stafford ロゴ

Buzz Bingo - Stafford からの回答

Hi Francesca,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Stafford. I will pass this feedback over to the team. We will always try to encourage a fun and lively atmosphere within our clubs.

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards

Claire

Customer Reviews Team

5つ星のうち5の評価

Fun at buzz bingo

We always have fun at buzz bingo staff are friendly and accommodating

2024年4月28日
自発的なレビュー
Buzz Bingo - Stafford ロゴ

Buzz Bingo - Stafford からの回答

Hi Emma,

I hope you are well.

Thank you for taking the time to leave us a review for our Stafford Club.

I’ll ensure to pass this feedback over to the team within the club. I’m glad to hear of your experience in the club. We pride ourselves on the outstanding customer service our staff provide in the club.

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards
Tia
Customer Reviews Team

5つ星のうち5の評価

Fun and friendly club

Nice and friendly staff, cheap food and drinks, lots of offers on the fruit machines, lovely looking club, what's not to like

2024年3月1日
自発的なレビュー
Buzz Bingo - Stafford ロゴ

Buzz Bingo - Stafford からの回答

Good morning Beverley,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Stafford. I will pass this feedback over to the team.

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards,

Richard
Customer Reviews Team

5つ星のうち1の評価

NEVER EVER WASTE YOUR MONEY OR TIME…

NEVER EVER WASTE YOUR MONEY OR TIME GOING TO BUZZ BINGO AT STRATFORD.

My mother and I were having a mother and daughter day and decided to spread the afternoon there.
My mother played both the machine and books. She won both a line and a full house, but the machine was faulty and they did not give her, her winnings. WILL NEVER GO BACK. SHUT THIS PLACE DOWN.
We have been playing BINGO for over 45 years and never had such a bad experience. This place needs to be investigated, as one of the staff even tried to steal her mobile phone. NEVER GO THERE!!!!!!@

2024年2月17日
自発的なレビュー
Buzz Bingo - Stafford ロゴ

Buzz Bingo - Stafford からの回答

Good afternoon Lavinia,

I am sorry to hear of your experience at our Stafford club.

Please give our Customer Services team a call to discuss these issues further. You can reach them on their freephone number 0808 169 1459, where one of the team will be able to talk you through your account further. We are open 10am till 8pm 7 days a week.

Again, I am sorry to hear of your experience.

Kind regards,

Richard
Customer Reviews Team

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