Buzz Bingo - Wavertree レビュー 11

TrustScore 5段階評価の4

4.1

Wavertree Retail Park, Wavertree Road, L7 5LZ Liverpool, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

"I love coming to this bingo, The staff are fantastic—always so friendly and helpful, which makes the whole experience much more enjoyable. The prices are very reasonable, and they often have great o... もっと見る

企業が回答しました

5つ星のうち5の評価

I attend Wavertree Buzz Bingo one Friday evening a month. I met a new staff member last night, a young lady called Ann. Ann (without prompting) saw me struggling with my drinks and helped me back... もっと見る

企業が回答しました

5つ星のうち5の評価

Friendly, helpful staff. Good choice on food and prices to suit all. Clean and comfortable seating area.. close to shops . All round good experience when attending bingo sessions. No complaints.

企業が回答しました

5つ星のうち1の評価

Staff attitude aggressive and very uncooperative. Sad really so many go elsewhere due to this problem in wavertree. I’ve given you honest feedback before and it hasn’t made any impact or difference

企業が回答しました


企業情報

  1. ビンゴ ホール

当該企業による記述

Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!


連絡先

  • Wavertree Retail Park, Wavertree Road, L7 5LZ, Liverpool, 英国

  • 1515221240

4.1

ほぼ満足

TrustScore 5段階評価の4

11件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 98%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

"I love coming to this bingo

"I love coming to this bingo, The staff are fantastic—always so friendly and helpful, which makes the whole experience much more enjoyable. The prices are very reasonable, and they often have great offers and promotions on games.food and drinks are great, It's a welcoming and fun atmosphere, and I'd highly recommend it to anyone looking for a great bingo experience

2025年8月24日
自発的なレビュー
Buzz Bingo - Wavertree ロゴ

Buzz Bingo - Wavertree からの回答

Hello Sue,

Thank you so much for your wonderful review!

We're thrilled to hear that you enjoy your visits to Buzz Bingo and The Slots Room Wavertree.

Our team takes great pride in providing a friendly and helpful atmosphere, and it's fantastic to know that it enhances your experience.

We're also glad you find our prices reasonable and enjoy our offers and promotions. Your recommendation means a lot to us, and we look forward to welcoming you back for more fun and games soon!

Kind regards,
Mark
Customer Reviews Team

5つ星のうち5の評価

Excellent

Excellent Customer Service.
Great Service

2025年6月3日
Buzz Bingo - Wavertree ロゴ

Buzz Bingo - Wavertree からの回答

Hi Michelle,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Wavertree. I will pass this feedback over to the team. I am sure they will love to hear your comments!

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards

Olivia

Customer Reviews Team

5つ星のうち5の評価

Pleasant staff member

I attend Wavertree Buzz Bingo one Friday evening a month.
I met a new staff member last night, a young lady called Ann.
Ann (without prompting) saw me struggling with my drinks and helped me back to my seat, she was extremely patient and kind, all with a smile on her face!!!!
She is an asset to your team!!!!!
Well done Ann and thanks again.

2025年5月30日
自発的なレビュー
Buzz Bingo - Wavertree ロゴ

Buzz Bingo - Wavertree からの回答

Hi Patricia,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Wavertree. I will pass this feedback over to the team. I am sure they will love to hear your comments, specifically Ann!

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards
Tia
Customer Reviews Team

5つ星のうち5の評価

Friendly staff great atmosphere

Friendly staff great atmosphere. Really enjoyable night.

2025年3月20日
自発的なレビュー
Buzz Bingo - Wavertree ロゴ

Buzz Bingo - Wavertree からの回答

Hello David,

Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that you enjoyed your night with us at Buzz Bingo and The Slots Room Wavertree.

Our team takes great pride in creating a friendly atmosphere for all our guests, and it's fantastic to know that you had such a positive experience. We look forward to welcoming you back for more enjoyable evenings in the future!

Kind regards,
Olivia, customer service team

5つ星のうち5の評価

All the staff are amazing and customers…

All the staff are amazing and customers are very friendly

2024年11月21日
自発的なレビュー
Buzz Bingo - Wavertree ロゴ

Buzz Bingo - Wavertree からの回答

Good morning Julie,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Wavertree. I will pass this feedback over to the team.

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards,

Richard
Customer Reviews Team

5つ星のうち5の評価

Friendly

Friendly, helpful staff. Good choice on food and prices to suit all. Clean and comfortable seating area.. close to shops . All round good experience when attending bingo sessions. No complaints.

2024年7月3日
自発的なレビュー
Buzz Bingo - Wavertree ロゴ

Buzz Bingo - Wavertree からの回答

Hi Jean,

I hope you are well.

Thank you for taking the time to leave us a review for our Wavertree Club.

I’ll ensure to pass this feedback over to the team within the club. I’m glad to hear of your experience in the club. We pride ourselves on the outstanding customer service our staff provide. We work hard to ensure our food items are delicious and provided in a timely manner!

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards

Claire

Customer Reviews Team

5つ星のうち1の評価

Staff attitude aggressive and very…

Staff attitude aggressive and very uncooperative. Sad really so many go elsewhere due to this problem in wavertree. I’ve given you honest feedback before and it hasn’t made any impact or difference

2024年6月9日
自発的なレビュー
Buzz Bingo - Wavertree ロゴ

Buzz Bingo - Wavertree からの回答

Hi Claire,

I hope you are well.

Thank you for taking the time to leave a review. I am sorry to hear of your experience and interactions with our staff members.

We pride ourselves on always providing the best customer service to our customers, it is disappointing to hear you did not experience this during your visit.

If you wish to provide specific feedback regarding your experience please use our contact form found under the ‘Help’ section of our website.

Kind Regards

Claire

Customer Reviews Team

5つ星のうち4の評価

Bingo is great and most of the staff…

Bingo is great and most of the staff are friendly and helpful.
My only issue is that it is far too noisy during early session (6pm & 6.30pm).
People shouting, talking as they come in and staff don’t seem to do or say nothing about it. Very distracting and off putting when playing bingo.

2024年6月28日
自発的なレビュー
Buzz Bingo - Wavertree ロゴ

Buzz Bingo - Wavertree からの回答

Hi there,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Wavertree. I will pass this feedback over to the team.

We always try to achieve a happy compromise of noise levels within our club. Any feedback regarding this please provide to the management team in the club who will try to address any concerns immediately.

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards

Claire

Customer Reviews Team

5つ星のうち1の評価
Buzz Bingo - Wavertree ロゴ

Buzz Bingo - Wavertree からの回答

Good morning Billy,

I am sorry to hear of your experience on your visit to our Wavertree club.

Would you be able to give us a call to discuss this further? You can reach our Customer Services team on 0808 169 1459 Monday to Sunday, 10am to 8pm, and they will be happy to take the details from you.

However, I thank you for your feedback and this will be passed to the relevant team.

I do hope you return to the club and wish you every good luck.

Kind regards,

Richard
Customer Reviews Team

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