I have played both online and in club. Had my birthday party in club and the staff did an excellent job making sure my group had a good time. Worthing club is excellent, staff are very friendly and h... もっと見る
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Didn't know that the games were all linked with other clubs, a lot of money to play with not much chance of winning, 3 people won out 40 chances to win, won't be going back there.
企業が回答しました
They should look after regular customers when new members join they cant but suck up to them.
企業が回答しました
Staff are really friendly and helpful - as if they have known us for years, always happy to see us
企業が回答しました
企業情報
当該企業による記述
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
連絡先
The Plaza, Rowlands Road, BN11 3JS, Worthing, 英国
- 1903202392
3.4
まあまあ
9件のレビュー
ネガティブなレビューの 98％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
One big scam
2025年1月15日
自発的なレビュー
Buzz Bingo - Worthing からの回答
Hi Adrian,
I hope you are well.
I am sorry to hear that you are unhappy with the outcome of your gameplay with us in Worthing Club.
I would like to reaffirm that we are a regulated Gambling Company and are constantly being monitored by the relevant authorities to ensure that we provide fair gameplay to all our players.
These regulations affect both our Bingo Games, Slot Machines and Mini Games held in the club. As such we do operate with a Random Number Generator as required to, this is to ensure the outcomes of our games are fair for all customers.
Thank you for taking the time to leave us a review.
Kind Regards
Tia
Customer Reviews Team
Once u become a regular they dont give a shit
They should look after regular customers when new members join they cant but suck up to them.
2024年12月22日
自発的なレビュー
Buzz Bingo - Worthing からの回答
Hi Ray,
I hope you are well.
Thank you for taking the time to leave a review regarding our Worthing Club.
I’m sorry to hear that you feel our regular customers are unappreciated. We truly value all of our guests, both new and returning and aim to create a welcoming environment for everyone. Our team works hard to ensure that all customers feel recognized and appreciated for their visits to Buzz Bingo.
We’re always looking for ways to improve the experience for our regular visitors, and your feedback is important to us. If you have any specific suggestions on how we can better show our appreciation, please feel free to reach out to us via the contact form found on our website.
Thank you again for sharing your thoughts. Both positive and constructive feedback helps us continue to improve and provide the best service possible to our players.
Kind Regards,
Claire
Customer Reviews Team
A nice vibe and lovely staff .
2024年7月24日
自発的なレビュー
Buzz Bingo - Worthing からの回答
Hi Vicky,
I hope you are well.
Thank you for taking the time to leave us a review for our Worthing Club.
I’ll ensure to pass this feedback over to the team within the club. I’m glad to hear of your experience in the club. We pride ourselves on the outstanding customer service our staff provide in the club.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Claire
Customer Reviews Team
I enjoy myevenings at Worthing bingo…
I enjoy myevenings at Worthing bingo the staff are friendly and helpful
2024年6月5日
自発的なレビュー
Buzz Bingo - Worthing からの回答
Good morning Janet,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Worthing. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
Staff are really friendly and helpful
Staff are really friendly and helpful - as if they have known us for years, always happy to see us
2024年6月4日
自発的なレビュー
Buzz Bingo - Worthing からの回答
Good morning Sue,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Worthing. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
very friendly and quick to respond when…
very friendly and quick to respond when having issues
2024年1月18日
Buzz Bingo - Worthing からの回答
Good morning,
Thank you for your review.
It’s great to hear you are satisfied with our Customer Service!
We do always try to resolve any issue as quickly as we can, and I am very pleased to hear the team sorted this.
Good luck on the site.
Kind regards,
Richard
Customer Reviews Team
Banned
I liked going to worthing club every week.but was banned by management .for no reason given
2023年11月20日
Buzz Bingo - Worthing からの回答
Hi Alan,
I am sorry to hear of your issue but this is clubs decision and is not something we can overturn.
Thank you for taking the time to leave your review.
Kind regards
Buzz Bingo Customer Service
Love Buzz bingo
I have played both online and in club. Had my birthday party in club and the staff did an excellent job making sure my group had a good time. Worthing club is excellent, staff are very friendly and helpful would recommend 100%
2023年8月26日
自発的なレビュー
Buzz Bingo - Worthing からの回答
Hi Christine,
I hope you are well and had a good birthday.
Its great to hear that the Staff in our Worthing Club looked after you so well. I will make sure your feedback is passed on.
Thank you for taking the time to leave your review and good luck on your next visit.
Kind regards
Buzz Bingo Customer Service
Didn't know that the games were all…
Didn't know that the games were all linked with other clubs, a lot of money to play with not much chance of winning, 3 people won out 40 chances to win, won't be going back there.
2023年9月12日
自発的なレビュー
Buzz Bingo - Worthing からの回答
Hi Julie,
I am sorry to hear you did not enjoy your visit to our Worthing Club. We do offer different sessions so please take a look on our website where you can find information regarding the sessions and contact details of our Clubs.
https://www.buzzbingo.com/clubs
I do hope you give us another try but thank you for taking the time to leave your review.
Kind regards,
Buzz Bingo Customer Service
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