Banner for BYD South West

BYD South West レビュー 

225
TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I went to BYD and straight away knew this was the right dealership for me. Both the ladies that work here are amazing, fantastic,made me feel at ease and answered every question I had. I ended up get... もっと見る

企業が回答しました

5つ星のうち5の評価

The whole experience of buying the car was exceptional. Reminded me of the days when you collected a car from companies like BMW and Audi who back in the day made their customers feel special. My spe... もっと見る

企業が回答しました

5つ星のうち5の評価

We had dealings with quite a few of the sales team at BYD taunton, initially it was with Calvin, then we worked with Nas, and then with Kelven and this was mainly due to our urgency in needing to purc... もっと見る

企業が回答しました

5つ星のうち5の評価

I recently purchased an Atto 3 Evo from BYD Plymouth and had a fantastic experience throughout. The team were all very friendly and approachable, which made the whole process smooth and enjoyable. A... もっと見る

企業が回答しました

企業情報

  1. カーディーラー
  2. 電動機店

当該企業による記述

BYD South West brings the world's best-selling electric cars to the region. Industry leaders in cutting-edge battery technology and innovative electric transportation, the growing portfolio of electric and hybrid models are now available to view and test drive at our local dealerships in the South West. Visit our showrooms in Exeter, Plymouth, Taunton and Truro to test drive a BYD car and explore the growing line-up. We offer all finance options including shorter terms and outright purchase, as well as a range of service plans to suit you

BYD South West

当該企業による記述

Technological innovations for a better life

連絡先


4.8

優良

TrustScore 5段階評価の5

225件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(225)

過去12か月のレビュー数: 133

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Very helpful staff

Very helpful staff. Everything explained well. A big thank you to Yasmin for answering all my questions.

2026年3月5日
自発的なレビュー
BYD South West ロゴ

BYD South West からの回答

Hello David,

We appreciate your lovely review in regards to our Exeter dealership and we hope to see you again soon.

Best wishes, Freya.

5つ星のうち5の評価

Staff at marsh Barton

Staff at marsh Barton, Exeter were extremely helpful. Simon wingfield spent about 3 hours with me assisting me and answering all my questions and took me for a test drive. Very helpful throughout.

2026年2月21日
自発的なレビュー
BYD South West ロゴ

BYD South West からの回答

Hello Adrian,

We appreciate your lovely review in regards to our Exeter dealership and we hope to see you again soon. I will be sure to pass your comments over to Simon and the team.

Best wishes, Freya.

5つ星のうち5の評価

First class service from point of 1st…

First class service from point of 1st contact with the original enquiry. Fair part exchange valuation and process was smooth and straightforward throughout. Nice little touches when collecting the car which was in pristine condition and a very thorough hand over with explanations and vehicle features fully explained. Top service, would highly recommend and definitely use BYD south west in the future.

2026年3月6日
自発的なレビュー
BYD South West ロゴ

BYD South West からの回答

Hello,

We appreciate your lovely review in regards to our Taunton dealership and we hope to see you again soon. I will be sure to pass your comments over to the team.

Best wishes, Freya.

5つ星のうち5の評価

Pre-loved Seal U DM-i sale arranged by Freddie

Freddie was brilliant. From organising a test drive to finding a suitable car at a sister dealership, then leading me through the buying process and finally doing the comprehensive handover.

2026年2月24日
自発的なレビュー
BYD South West ロゴ

BYD South West からの回答

Hello Charles,

We appreciate your lovely review in regards to our Exeter dealership and we hope to see you again soon. I will be sure to pass your comments over to the team.

Best wishes, Freya.

5つ星のうち5の評価

Great experience - great service - awesome car

Great experience. Popped in at the end of a long day trying on cars, and browsed the BYD range in the showroom without pushy sales tactics (tbh the cars sell themselves anyway). Chanced upon the Seal U DMi and then explored finances. Refreshing to find a dealer happy to discuss leasing options rather than pushing PCP. Yasmin was superb throughout, even though there were hitches selling our old vehicle privately, and took ages explaining all the controls and infotainment when we picked up our vehicle. Mention to Kirsty too for getting us there. All in all very good

2026年2月25日
自発的なレビュー
BYD South West ロゴ

BYD South West からの回答

Hello Ray,

We appreciate your lovely review in regards to our Exeter dealership and we hope to see you again soon. I will be sure to pass your comments over to the team.

Best wishes, Freya.

5つ星のうち5の評価

Excellent experience Recommend Jacob

All staff at byd plymouth was very friendly, Jacob who looked after us was very professional explained in detail about the car , no pressure stress free , bought a byd seal u very very happy ,a big thank u to Jacob definitely a credit to the byd branch

2026年2月22日
自発的なレビュー
BYD South West ロゴ

BYD South West からの回答

Hello Kara,

We appreciate your lovely review in regards to our Plymouth dealership and we hope to see you again soon. I will be sure to pass your comments over to the team.

Kind Regards, Freya.

5つ星のうち5の評価

Amazing customer service

Literally the best customer service I had ever had. Went into browse at cars as I was looking for a new one and waiting for a test drive from another garage. Long story cut short ended up walking out of the door having purchased an Atto 2!

I was welcomed as soon as I walked in the door and didn’t feel pressured at all. Was offered a test drive and the rest is history!

Special shout out to Michael Graham, Simon Wingfield and Kirsty. All knowledgable and lovely people.

I have been recommending BYD Exeter to my friends as well as the cars!

Thanks again.

2026年1月31日
自発的なレビュー
BYD South West ロゴ

BYD South West からの回答

Hello Kate,

We appreciate your amazing review in regards to our Exeter dealership and we hope to see you again soon! I will be sure to pass your lovely comments over to Michael, Simon, Kirsty and the rest of the team here at BYD Exeter.

Thank you!

Best wishes, Freya.

5つ星のうち5の評価

Our first EV

The staff are friendly and very helpful. Steve and Jacob took time to explain everything to us. We have bought the Dolphin Surf from them and we are delighted with the car.

2026年2月24日
自発的なレビュー
BYD South West ロゴ

BYD South West からの回答

Hello Teresa,

We appreciate your lovely review in regards to our Plymouth dealership and we hope to see you again soon. I will be sure to pass your comments over to Steve, Jacob and the rest of the team.

Kind Regards, Freya.

5つ星のうち5の評価

We have recently bought our car through…

We have recently bought our car through BYD Exeter,even though we live in Taunton and the transaction was smooth, professional and our sales consultant ,Simon made sure we are well informed of every detail and that we get our car soon, just as wanted.

2026年2月9日
自発的なレビュー
BYD South West ロゴ

BYD South West からの回答

Hello,

We appreciate your lovely review in regards to our Exeter dealership and we hope to see you again soon. I will be sure to pass your comments over to the team.

Best wishes, Freya.

5つ星のうち5の評価

BYD Truro fantastic service

Chicaine did a brilliant job for me , can’t thank her enough. Would highly recommend this dealer

2026年2月22日
自発的なレビュー
BYD South West ロゴ

BYD South West からの回答

Hello David,

We appreciate your lovely review in regards to our Truro dealership and we hope to see you again soon. I will be sure to pass your comments over to the team.

Best wishes, Freya.

5つ星のうち5の評価

Lovely new car

Good service from Simon, easy and straightforward to purchase. Really happy with the car.

2026年2月9日
自発的なレビュー
BYD South West ロゴ

BYD South West からの回答

Hello Keith,

We appreciate your lovely review in regards to our Exeter dealership and we hope to see you again soon.

Kind Regards, Freya.

5つ星のうち5の評価

I got a great deal on my BYD Seal

I got a great deal on my BYD Seal. I absolutely love it! Best car I have ever owned. Thanks to the expert guidance of Chicaine and Chelsea. Both saved me from buying a Tesla! Phew!!

2026年1月22日
自発的なレビュー
BYD South West ロゴ

BYD South West からの回答

Hello Mr Stallard,

We appreciate your lovely review in regards to our Truro dealership and we hope to see you again soon. I will be sure to pass your comments over to the team.

Best wishes, Freya.

5つ星のうち5の評価

Great experience at BYD South West

Great experience at BYD South West, smooth, efficient and knowledgeable . No pushy sales tactics, just honesty and transparency.

Freddie is a credit to the team, was a joy to deal with.

Sam

2026年2月9日
自発的なレビュー
BYD South West ロゴ

BYD South West からの回答

Hello Sam,

We appreciate your lovely review in regards to our Exeter dealership and we hope to see you again soon. I will be sure to pass your comments over to the team.

Best wishes, Freya.

5つ星のうち5の評価

Amazing car salesman not pushy from…

Amazing car salesman not pushy from seeing and experiencing a test drive new car delivered within a week couldn’t of asked more.

2026年2月14日
自発的なレビュー
BYD South West ロゴ

BYD South West からの回答

Hello,

We appreciate your lovely review in regards to our Plymouth dealership and we hope to see you again soon. I will be sure to pass your comments over to the team.

Best wishes, Freya.

5つ星のうち5の評価

There was very personal approach (by…

There was very personal approach (by Kelven), which was more than helpful when trying to make a big decision. All questions were answered, which is I portent when switching to an EV.

2026年2月5日
自発的なレビュー
BYD South West ロゴ

BYD South West からの回答

Hello Rebecca,

We appreciate your lovely review in regards to our Taunton dealership and we hope to see you again soon. I will be sure to pass your comments over to the team.

Best wishes, Freya.

5つ星のうち5の評価

Had such a great experience with Ruth

Had such a great experience with Ruth. She was knowledgable, unpretentious and trustworthy. I’m so pleased with the car I chose (Sealion 7) and would highly recommend to anyone looking for their next car.

2026年2月9日
自発的なレビュー
BYD South West ロゴ

BYD South West からの回答

Hello Jennee,

We appreciate your lovely review in regards to our Exeter dealership and we hope to see you again soon. I will be sure to pass your comments over to the team.

Best wishes, Freya.

5つ星のうち5の評価

The staff were very knowledgeable and…

The staff were very knowledgeable and answered all my questions, however trivial .

2025年12月29日
自発的なレビュー
BYD South West ロゴ

BYD South West からの回答

Thank you for your kind words, our team at Taunton will be so pleased to hear your lovely comments. I will definitely let our team know! We look forward to seeing you again.

All the best - Keira.

5つ星のうち5の評価

Freddie's first!

Helpful, honest and knowledgeable staff, but absolutely no high pressure tactics.
Freddie the salesman made his first sale with us, and he was great, and got fab support from the rest of the team.

Good post-sales follow up.

2026年1月27日
自発的なレビュー
BYD South West ロゴ

BYD South West からの回答

Thank you for your kind words, our team at Exeter will be so pleased to hear your lovely comments. I will definitely let our team know! We look forward to seeing you again.

All the best - Keira.

5つ星のうち5の評価

Excellent staff and car.

From the outset all staff at BYD were friendly, informed and not at all “pushy” ( as are some car sales people). Things were relaxed and the main person we dealt with was Ruth who was very professional, well informed and made the process easy and smooth. The quality of the service was excellent.

2026年2月5日
自発的なレビュー
BYD South West ロゴ

BYD South West からの回答

Thank you for your great review, we are so glad to hear that your experience with us at our Exeter dealership was the best it could be. We really value our customer’s feedback so we thank you for taking time to write us a review. We look forward to seeing you again in the near future.

All the best, Keira.

5つ星のうち5の評価

The best

The best
I propose that Mr Kelven be appointed to the next level ,,Sales Manager”
Aurel

2026年1月24日
自発的なレビュー
BYD South West ロゴ

BYD South West からの回答

We are delighted to hear your thoughts on your recent experience with our Taunton dealership. It is great to hear that our team where professional and quick.

Best wishes - Keira.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報