Scam-esque company with a highly fabricated crafty marketing campaign on social media. Ordered 2 items on the 17th September - the one I have received (which was a long sleeve t-shirt @ £50.00) has st... ãã£ãšèŠã
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Bought item which donât fit and now trying to return back but there is no address for company and only email address. I got an contact as mobile but that is not helpful either. Sent multiple emails an... ãã£ãšèŠã
Ordered a blazer & tricked into ordering two thinking the one I ordered was being offered reduced . Emailed them no response. No tracking number despite being ordered two weeks ago. Would happily send... ãã£ãšèŠã
I purchased a number of polo shirts which ended up taking over a month to arrive. After recieving my items i realised that they didn't fit and were pretty crappy quality. I tried to contact them to pr... ãã£ãšèŠã
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A UK luxury clothing brand dedicated to providing the highest quality items to last a life time
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Avoid this company at all costs!
Avoid this company at all costs!! A complete scam!! Ordered an item for them - a week later the representative âCharlieâ cannot even provide a tracking number!!
DO NOT BUY FROM THIS COMPANY, BECAUSE THERE IS NO SUCH COMPANY!!!!
Ordered pants in February
Ordered pants in February, still not here. Customer service is useless and can't provide a tracking number. A pair of pants were resent in June with the same issue. The company seems to be a scam.
This company doesnât even deserve oneâŠ
This company doesnât even deserve one star itâs been over three months and up to this date I haven got my order you better not order from this company youâll regret it thereâs no telling how the quality of the clothes itâs going to be
Highly donât recommend
Im extremely unsatisfied with this clothing brand and their customer service. It literally took about 2 months for me to receive my items and when i sent all of my items for full refund, its been another 1 month that they havenât responded and havenât gave my money back.
Absolutely appalling company
Absolutely appalling company. Ordered 'in stock' items with 6 day delivery for holiday. Items didn't arrive in time. They still hadn't shipped after 2 weeks. Tried to cancel but kept getting fobbed off on email. In the end the only way to get a refund was to go through my credit card company as a disputed payment - which I won. AVOID.
Truly shocking customer service
Truly shocking customer service. Paid extra for quick delivery and over 10 days later I am still waiting and no one replies to emails. Will never again shop with this company
Clothing is terrible quality
Clothing is terrible quality, stitching falling out, stains over the items. Might aswell gone Temu. Took forever to come, avoid at all costs absolutely terrible my nan could make better clothes
Scam website
Scam website, ordered $500 worth of clothes and they never posted them or provided any tracking info. Have had to raise dispute through paypal to recover the money I paid. Avoid at all costs.
Great!
Great -the clothes are all as described and they are of great quality.
True to size!
I order 2 shirt and received them veryâŠ
I order 2 shirt and received them very late and loved the product then I ordered 2 more and havenât received them since December. Now 7 months later still no shirts. They are making accuses after accuses and are notrefunding them. Too bad thatâs how they handle business and canât believe they still are in business!
Order1313
I purchased navy trousers that states they will be here in 5-7 days.. they took 19 days to arrive. I ordered these for a wedding so I had to purchase last minute ones locally meaning I had to return the CALI ones⊠wow they make it really hard and do not respond to emails for weeks before authorising your refund. It took me a further 3 weeks to get them returned and finally got a refund over 2 months later since the initial purchase. Order #1312. To top it all off they deduct the initial delivery fee from your refund and also expect you to cover first class delivery back to them which cost £6.64 alone.
Just donât use them.
Ps the trouser quality was also terrible when they arrived so I wouldnât have wore them anyway.
Would give them a zero rating if I could
Would give them a zero rating if I could. Charlie and the team are the biggest scammers going. And if you get fooled into buying from them at least use Klarna so youâve got protection with your money.
Bear in mind this review is a follow up to my original review as Iâve still not received my replacement order.
Shambles of a company, donât know how they sleep at night ripping people off.
Still waiting for an order I placed inâŠ
Still waiting for an order I placed in February. They refuse to cancel and refund because apparently it is too late. I will never use this company again.
Soft feel and clean look I wear all the time
The fabricâs lovelyâproper soft and fits right into my wardrobe. Feels like a step up from my usual polos.
Avoid at all costs
Avoid at all costs. They take your money and dont send out the items. Iâve emailed a number of times and they dont reply. Its a scam company!!!!
Order never arrived
Order never arrived - excuses of âsupply chain issuesâ. Have ignored my refund request. Donât use!
This company has to be the worst I'veâŠ
This company has to be the worst I've ever dealt with. (Order ##1186)
The returns procedure is absolutely insane, I had a "returns request" approved 5 days ago, yet I've had no information on a returns address, refund procedure, nothing.
I have emailed agian today to see if i can get some clarity on where I'm meant to be returning this item too.
In my opinion, I wouldn't recommend anyone using this company, not just down to the pathetic returns policy, but also down to the fact that I paid £50 for a cuban collar shirt, and when it arrived the quality was nothing short of a primark item.
And please, hurry up with the email communications, and my refund !
Avoid this brand
I ordered a polo shirt from Cali Clothing several months ago, and it never arrived. Despite their claim of a 7â14 day delivery window, this was completely inaccurate. I wish I had checked reviews beforehand.
I contacted customer service multiple times and was repeatedly assured the item was on its way, even though the tracking information hadnât changed in over two months.
Giving one star feels generous, and the only reason it gets that is becauseâafter considerable pressure and the mention of legal actionâI eventually received a refund, which I do appreciate. That said, the experience was frustrating and far from acceptable.
I hope others see this review before making a purchase. If you're looking for similar styles, I highly recommend checking out Raith or Arneâboth offer quality products and reliable service. I wonât be shopping with Cali Clothing again and would strongly advise others to avoid the hassle by choosing a more reputable brand.
CHINESE SCAM!!
CHINESE SCAM!!
Says 7-14 days for delivery. After waiting 3 weeks I emailed them to ask where it was and no one seemed to know.
I asked for a refund after 4 weeks and was told I couldnât have one as it was in transit. I then received another email telling me the order was still in production due to an error.
After 5 weeks I contacted my bank to raise an issue and the bank gave me my money back.
Never did hear from Cali clothing or receive the items.
Apparently itâs British, but itâs actually Chinese!
The order that hasnât arrived 6 months later
Absolutely shocking serviceâŠ. Ordered my clothes and still havenât arrived from October.
I would strongly advise not to use this company
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