Camplify レビュー 

13,317
•
TrustScore 5段階評価の4.5

4.3

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The web site worked perfectly, with good search and filter tools to help me find a camper that I needed. A large number of choices were available, from individuals to businesses. Prices were competitv... もっと見る

5つ星のうち5の評価

My first camplify van booking went very well. The van was as described and the owners were lovely. They were thoughtful about how the van was kitted out and thorough with the handover. Communication w... もっと見る

5つ星のうち5の評価

I had a great first time experience renting a campervan through Camplify! Everything went so smoothly with my like minded van owner . I will not hesitate to use Camplify again & have recommended to... もっと見る

5つ星のうち1の評価

Accidentally booked wrong dates and when requested refund got stung with a $25 fee. That alone annoyed me as it was a genuine error immediately cancelled (as the right month was twice the cost). Anywa... もっと見る

企業情報

  1. RV車レンタル代理店

当該企業による記述

Camplify is a leading peer-to-peer digital marketplace platform safely connecting RV owners to hirers. We proudly offer the widest variety of caravans, campervans and motorhomes available across Australia, New Zealand, UK and Spain. We're on a mission to become the world’s largest and most trusted caravan & campervan sharing community making ‘van life’ accessible to all.


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4.3

優良

TrustScore 5段階評価の4.5

1万件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 92%に回答しています

通常1週間以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(13,317)

過去12か月のレビュー数: 1,268件

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5つ星のうち5の評価

Really well equipped van

Really well equipped van, great host, surprising detail in the outfitting of the van etc.

2026年7月1日
Camplify ロゴ

Camplify からの回答

Thank you for this lovely review! We're thrilled to hear the van was really well equipped with such surprising attention to detail, and we'll be sure to pass along your kind words about the great host.

5つ星のうち5の評価

Great communication

Great communication, loved the van we hired, good to deal with the owner direct, great price and loved the freedom of pick up and drop off times

2026年7月22日
Camplify ロゴ

Camplify からの回答

Thank you for this wonderful review! We're so glad you loved the van, enjoyed dealing with the owner directly, and appreciated the great price along with the flexible pick up and drop off times. It sounds like a fantastic hire all around!

5つ星のうち5の評価

Great Personal Service

We used Camplify New Zealand when visiting in December/January and found it to be a great way to hire a camper. Camplify UK has not disappointed us. Really simple to book from a great range of campervan/motorhomes. What we have found is that once booked you deal directly with the owner through the safety of the Camplify site. This gives an excellent personal service and very prompt replys to our questions. Hopefully our rental will be as good as our experience has been so far. Tom has been great and we hope we enjoy our adventure in Trooper.

2026年7月29日
Camplify ロゴ

Camplify からの回答

It's wonderful to hear Camplify has delivered a great experience across both New Zealand and the UK, with such a simple booking process and a great range of campervans to choose from. We're so glad direct communication with owners through the site has given you prompt, personal service, and we'll be sure to pass along your kind words about Tom. We hope your adventure in Trooper is everything you're hoping for!

5つ星のうち5の評価

Easy to hire

booking a caravan was quick and easy. The whole process was smooth and hassle free. Highly recommende Camplify!

2026年7月9日
Camplify ロゴ

Camplify からの回答

Thank you so much for this fantastic feedback! We're thrilled that booking your caravan was quick, easy, and hassle-free from start to finish. We really appreciate you recommending Camplify!

5つ星のうち5の評価

Outback Coyote

First of all Matt is great. Buy that man a beer.
It was all so easy from booking the caravan to organising delivery and setup for the weekend.
The caravan was exactly like in the photos and well equipped for all situations. We had 5 of us in the outback coyote and was very comfortable.

2026年7月23日
Camplify ロゴ

Camplify からの回答

Matt sounds like an absolute champion, and we'll be sure to pass along your kind words to him! We're so glad the whole process from booking to delivery and setup was smooth, and that the Outback Coyote was comfortable for all 5 of you and just as pictured. Thanks so much for sharing this lovely review!

5つ星のうち3の評価

I would prefer a caravan which has NOT had pets inside.…

I would prefer a caravan which has NOT had pets in it. There is a choice if you do want a pet friendly van, but not a way to search for only the vans which are NOT pet friendly. Some of the listing clearly state a fixed cost for set up and a per km cost for delivery which makes it easier to calculate the cost before contacting the owner. It would be helpful if all were listed this way.

2026年8月6日
Camplify ロゴ

Camplify からの回答

Thank you for this thoughtful feedback about searching for non-pet-friendly vans and standardising delivery cost listings, as it highlights real opportunities to improve the platform. We've flagged both suggestions to our product team for consideration in future updates. We really appreciate you taking the time to share ideas that could make searching and booking easier for everyone.

5つ星のうち4の評価

Great platform for finding cool campervans

The people running this are awesome and we are sure most van owners are excellent. We had a bad experience with our first van owner (they accepted the booking without answering questions and then were unresponsive and ended up cancelling last minute). The last minute booking we got to make was exemplary - a lovely van and we're so glad we got to find them!

2026年7月10日
Camplify ロゴ

Camplify からの回答

Thank you for sharing your experience with us, and we're sorry to hear the first booking didn't go as planned with an unresponsive owner who cancelled last minute. We'd encourage you to reach out to our Customer Support team directly so they can look into that experience. We're absolutely thrilled you found a wonderful van and owner for your trip in the end, and we hope to host you again soon!

5つ星のうち2の評価

Your site does not use a high-security…

Your site does not use a high-security 4-digit verification step to finalize payments from Europe; consequently, our banks are declining the transaction. We are forced to use PayPal or Google Pay to complete the payment, which carries the risk of our banking data being compromised.

2026年7月29日
Camplify ロゴ

Camplify からの回答

Thank you for flagging this concern about the payment verification process for European transactions. We understand the importance of secure payment methods, and we've shared this feedback with our team for review. For specific questions about your payment or booking, please contact our Customer Support team directly so they can assist further.

5つ星のうち1の評価

No responden

Después de tener un incidente durante el viaje nos ha sido imposible contactar con ellos. 400€ nos costó cambiar los neumáticos de la autocaravana para poder seguir el viaje y después de una semana nadie contesta para ver quién se hace cargo de ese pago. Al teléfono no contestan, los correos electrónicos tampoco… Es como si la plataforma hubiese desaparecido (menos para cobrar, que eso es rápido)

2026年7月28日
自発的なレビュー
Camplify ロゴ

Camplify からの回答

Lamentamos las dificultades que ha experimentado y la falta de respuesta respecto al gasto de 400 € en neumáticos durante su viaje. Entendemos lo frustrante que debe ser esta demora, especialmente después de haber lidiado con un incidente en la carretera. Le rogamos que se ponga en contacto directamente con nuestro equipo de Atención al Cliente indicando los datos de su reserva, para que puedan localizar su caso y resolverlo lo antes posible.

5つ星のうち5の評価

Simple & easy platform

Simple & easy platform. Highly recommend✊

2026年7月28日
Camplify ロゴ

Camplify からの回答

Thank you for the kind words and the recommendation — we're so glad you found the platform simple and easy to use. It's feedback like this that makes what we do worthwhile. We look forward to welcoming you back for your next adventure.

5つ星のうち5の評価

Camplify is simplicity

It is simple to book and make adjustments.

2026年7月22日
Camplify ロゴ

Camplify からの回答

Thank you for sharing this feedback — it's great to hear you found the booking and adjustment process so straightforward. We're always working to keep things simple and stress-free for our customers. We'd love to have you book with us again for your next trip.

5つ星のうち4の評価

Simple, easy process

Easy to see what vans are available. Owners response is quick. Process is relatively easy too

2026年7月25日
Camplify ロゴ

Camplify からの回答

Thank you for the great review. We're so glad you found it easy to see van availability, and that owner responses and the overall process were quick and easy. We look forward to having you book with us again soon.

5つ星のうち4の評価

The app is sometimes clunky and not…

The app is sometimes clunky and not user friendly. When you go into the search function and view a van and want to go back to the previous screen of all vans listed, it takes you back to the main search screen again and you have to start all over again. Other than that, happy with the info, contacting the owners and e-mail updates are good.

2026年7月28日
Camplify ロゴ

Camplify からの回答

Thank you for the honest feedback. We're sorry the search navigation is causing frustration when going back to your van listings, we've passed this along to our product team for review. We're glad the info, owner communication, and email updates are working well for you, and we appreciate you helping us improve.

5つ星のうち3の評価

Harry my Camplify agent was fantastic…

Harry my Camplify agent was fantastic to deal with, very responsive, even out of business hours. Unfortunately the van had a few issues; with heating being insufficient for our trip & not working when below zero. The blinds in the campervan were rattling a lot when driving & the back ones behind the bed would not stay up. There were no blinds supplied for the windscreen or drivers doors, making it even colder with no heating when it got down to -4.5.

They did offer to see if these issues could be addressed but the vans heater was not designed for Alpine temperatures in winter, therefore we had to drive it back taking an extra 2 days out of the trip.

2026年7月20日
Camplify ロゴ

Camplify からの回答

Thank you for the detailed feedback, and we're glad to hear Harry provided such responsive and fantastic service. We're sorry the van's heating and blind issues significantly impacted your trip in such cold conditions. Our team has already refunded the unused hire days. We'll also make sure Harry hears about the great impression he made, and we appreciate you taking the time to share this experience.

5つ星のうち5の評価

Dargle 26 Jimmy the Jayco

Van was delivered as promised and worked as stated.

2026年7月15日
Camplify ロゴ

Camplify からの回答

Thank you for sharing your experience. We're so glad the van was delivered as promised and performed just as expected. We hope to welcome you back for another great trip soon.

5つ星のうち4の評価

Talking about the Camplify site

Talking about the Camplify site. Quite clunky when filtering. Trying to access van details from ❤️ saved caused Oops Error messages.
Other than that quite good

2026年7月26日
Camplify ロゴ

Camplify からの回答

Thank you for the honest feedback. We're sorry to hear the filtering felt clunky and that you ran into Oops error messages when accessing your saved vans, we've passed this along to our product team for review. We're glad the overall experience was still a good one, and we appreciate you helping us improve.

5つ星のうち5の評価

easy to deal with

easy to deal with. change of pick up date not a problem. cant wait to pick up van

2026年7月20日
Camplify ロゴ

Camplify からの回答

Thank you for the lovely review. We're so glad the process was easy and that adjusting your pick-up date was hassle-free. We hope you have an amazing trip and can't wait to hear how it goes.

5つ星のうち5の評価

Easy simple processes and great…

Easy simple processes and great communication all the way along

2026年7月27日
Camplify ロゴ

Camplify からの回答

Thank you so much for the kind words. We're thrilled our processes and communication made your experience a smooth one, and we'll be sure to pass this feedback along to the team. We look forward to welcoming you back for your next adventure with Camplify.

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