Finding a good machine is now a challenge for any organisation in this crowded market. One should choose machine which has excellent built and fabulous customer support. This is what CAMS Biometrics a... ãã£ãšèŠã
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We recently purchased two devices from Cams Biometric and had them installed at our location. Your team provided excellent support and helped us integrate the devices with the software. We would... ãã£ãšèŠã
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I spent many times looking for an online solution on the way to manage easily the human resources in my company. Just after two days with the technical team of CAMS, I'm proud now because all my worri... ãã£ãšèŠã
Hardware is solid but their software side, performance and web experience need big big revamp from ground-up not just UI enhancements. Company with such a good product should have SOLID software tea... ãã£ãšèŠã
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Cams Biometrics is a leading global provider of biometric attendance systems and real-time Web API solutions, serving over 2,000+ businesses across 100+ countries. We specialize in seamless integration of biometric devices with cloud-based software platformsâsupporting 90% of biometric machines and connecting with 200+ ERP systems including SAP, Zoho, Odoo, ERPNext, and more. Our plug-and-play Web API eliminates the need for local servers, static IPs, or complex setupâmaking biometric integration fast, flexible, and scalable. Trusted by partners worldwide, Cams Biometrics is known for its reliable infrastructure, transparent pricing, responsive support, and strong partner ecosystem. Whether you're a business, software provider, or system integrator, Cams Biometrics helps you simplify attendance tracking and unlock the full potential of your biometric hardware.
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No: 2/98D, 2nd Floor, Cams Biometrics Building , OMR, Semmencherri, 600119, Chennai, ã€ã³ã
- +91-9840941006
- support@camsbiometrics.com
- camsunit.com
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Quick support and excellent service
Quick support and excellent service
2026幎5æ5æ¥
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Excellent support with quick andâŠ
Excellent support with quick and efficient response
2026幎4æ2æ¥
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Biometric devices
We recently purchased two devices from Cams Biometric and had them installed at our location. Your team provided excellent support and helped us integrate the devices with the software.
We would like to thank your team for patiently guiding us through the onboarding process and assisting us multiple times to ensure everything was configured and running smoothly. Your prompt assistance and technical guidance made the implementation process seamless.
We appreciate your support and look forward to continued cooperation.
2026幎3æ16æ¥
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Cams Biometrics ããã®åç
Thank you for your kind words and five-star rating. Weâre glad the installation and integration went smoothly and that our teamâs support met your expectations. Your trust means a lot to us, and we look forward to continuing to serve you with the same dedication.
Excellent Machine and After Sales Support
Finding a good machine is now a challenge for any organisation in this crowded market. One should choose machine which has excellent built and fabulous customer support. This is what CAMS Biometrics are known for.
2026幎3æ11æ¥
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Cams Biometrics ããã®åç
Thank you, Tarun, for your kind words and for recognizing both our machine quality and afterâsales support. At Cams Biometrics, we take pride in delivering reliable technology backed by responsive service. Your feedback motivates our team to keep raising the bar and ensuring every client feels supported long after installation. We truly appreciate your trust in us.
Excellent service
A very good response to the supporting team
2026幎1æ19æ¥
èªçºçãªã¬ãã¥ãŒ
Cams Biometrics ããã®åç
Thank you, Reddi, for sharing your experience and highlighting our support teamâs responsiveness. Weâre glad to know you found our service excellent, and weâll continue striving to deliver even better support. Your feedback helps us keep improving and motivates our team to stay committed to customer satisfaction.
A very good and supportive team fastâŠ
A very good and supportive team fast response, problem solved!ððŒ
2025幎12æ30æ¥
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Cams Biometrics ããã®åç
Thank you, Alowshal, for your wonderful feedback. Weâre delighted to hear that our teamâs quick response and support helped resolve your issue smoothly. Providing fast, reliable assistance is a core part of our commitment, and your appreciation means a lot to us. We look forward to continuing to support you whenever needed.
Hardware is solid but their softwareâŠ
Hardware is solid but their software side, performance and web experience need big big revamp from ground-up not just UI enhancements. Company with such a good product should have SOLID software team. Current team looks very very naive. They should immediately take drastic changes if they want to become big. If they can't manage in-house software development then leadership should hire some expert software deveopment agency but this problem should be permanently fixed. Never release beta version to all users or at least have mechanism to rollback quickly if it does not work. Other option is have button there that helps user to quickly move to older version if they face issues with the beta/newer version. There is no point in showing loader for infinite time to your paying customers.
Trust me, I'm your biggest supporter and want to see you do great! I would love to change this review to 5 star if you fix all these issues.
2025幎9æ25æ¥
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Cams Biometrics ããã®åç
Hi Jamie,
Thank you for your detailed review and for being such a passionate advocate for our growth. We truly appreciate your feedback and the time you took to share your experience.
While our internal systems havenât flagged the issues you mentioned, we take every concern seriously and want to ensure your experience is smooth and reliable. To help us investigate further, could you please share your order ID or registered email? Our technical team will evaluate the situation promptly and get back to you with a resolution.
Thanks again for your supportâweâre committed to earning that 5-star update from you.
Cams Biometrics ããã®åç
Weâre truly grateful for your kind words and support! Hearing feedback like yours motivates our team to keep delivering our best. Thank you for taking the time to share your experience â weâre honored to have you with us!
Support team is use less never not timeâŠ
Support team is use less never not time . And for small small issue they ask to send the device .with out understand the problem.
2024幎8æ9æ¥
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Cams Biometrics ããã®åç
We're truly sorry to hear about your experience with our support team. This is certainly not the level of service we aim to provide. Your feedback is important to us, and we take it seriously. We understand your frustration and would like the opportunity to investigate this further and resolve the issue properly. Please reach out to us at support@camsbiometrics.com with your ticket or order number so we can assist you directly and improve your experience.
Cams Biometrics ããã®åç
Dear Rohan and Priya Sani,
Thank you for taking the time to share your feedback with us. We take all customer comments seriously and strive to address any concerns raised.
However, we must note that we have not been able to verify the authenticity of your review as you have not provided any identity details despite our requests. We take the integrity of our reviews seriously, and it is important for us to ensure that all feedback comes from genuine customers who have had legitimate experiences with our business.
We would appreciate it if you could reach out to us directly with your identity details so that we can address your concerns properly. Alternatively, if you prefer to communicate anonymously, we encourage you to provide more specific details about your experience so that we can investigate further.
In the meantime, we request Trustpilot team to investigate the authenticity of your comment to ensure the integrity of our reviews.
Cams Biometrics ããã®åç
Dear Priya Sani,
Thank you for taking the time to share your feedback with us. We take all customer comments seriously and strive to address any concerns raised.
However, we must note that we have not been able to verify the authenticity of your review as you have not provided any identity details despite our requests. We take the integrity of our reviews seriously, and it is important for us to ensure that all feedback comes from genuine customers who have had legitimate experiences with our business.
We would appreciate it if you could reach out to us directly with your identity details so that we can address your concerns properly. Alternatively, if you prefer to communicate anonymously, we encourage you to provide more specific details about your experience so that we can investigate further.
In the meantime, we request Trustpilot team to investigate the authenticity of your comment to ensure the integrity of our reviews.
Cams Biometrics ããã®åç
Weâre truly grateful for your kind words and support! Hearing feedback like yours motivates our team to keep delivering our best. Thank you for taking the time to share your experience â weâre honored to have you with us!
Tech Support is prompt and helpful
2024幎1æ4æ¥
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Cams Biometrics ããã®åç
Weâre truly grateful for your kind words and support! Hearing feedback like yours motivates our team to keep delivering our best. Thank you for taking the time to share your experience â weâre honored to have you with us!
Support team is quick to respond andâŠ
Support team is quick to respond and swift in action. I am pleased.
2023幎11æ7æ¥
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Cams Biometrics ããã®åç
Weâre truly grateful for your kind words and support! Hearing feedback like yours motivates our team to keep delivering our best. Thank you for taking the time to share your experience â weâre honored to have you with us!
Great Job.. Keep it up......!
"I wanted to express my heartfelt appreciation for the outstanding support services provided for our biometric device. The level of assistance and responsiveness we've received has been exceptional. Your team has consistently gone above and beyond to address our needs promptly and effectively. This has greatly contributed to the smooth operation of our bio metric system. We are truly grateful for your dedication and professionalism in delivering top-notch support. Keep up the fantastic work, and thank you for your exceptional service!"
2023幎11æ6æ¥
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Cams Biometrics ããã®åç
Weâre truly grateful for your kind words and support! Hearing feedback like yours motivates our team to keep delivering our best. Thank you for taking the time to share your experience â weâre honored to have you with us!
Great customer service
2023幎9æ27æ¥
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I spent many times looking for anâŠ
I spent many times looking for an online solution on the way to manage easily the human resources in my company. Just after two days with the technical team of CAMS, I'm proud now because all my worries are sorted out. Bug up
2023幎7æ19æ¥
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Excellent Support Team
2023幎6æ19æ¥
èªçºçãªã¬ãã¥ãŒ
Cams Biometrics ããã®åç
Thank you sir for your kind feedback
Heartfully thankyou to the CamsâŠ
Heartfully thankyou to the Cams Technical team. We commend their efforts and encourage them to continue their excellent work, and wish to have more business with Cams in future.
2023幎5æ23æ¥
èªçºçãªã¬ãã¥ãŒ
Cams Biometrics ããã®åç
Thank you sir for your kind feedback
Service feedback
Excellent support and prompt response and deliverable is good
2023幎4æ26æ¥
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Cams Biometrics ããã®åç
Thank you sir for your kind feedback
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