Die Menschen bei CanaDream sind freundlich, kompetent und sehr hilfsbereit. Sowohl die Übergabe in Vancouver als auch die Rückgabe in Halifax liefen zu meiner vollsten Zufriedenheit. Ich fühlte mich i... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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We got a pretty new camper, that was fully equipped and worked perfectly. The service was very friendly and helpful and I felt professionally accompanied and adviced. There's only one thing I migh... もっと見る
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CanaDream provided us a package on a class C RV rental that was in a good price bracket. The Halifax site gave us quick and efficient service both getting ready to rent and upon return. The staff we... もっと見る
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Renting RV from Canadream was an easy process. All the options and charges were explained beforehand. There were no surprises. The RV we rented was in great condition. Everything worked well expect fo... もっと見る
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企業情報
当該企業による記述
CanaDream is Canada's premier brand in RV Rentals and RV sales. Established in 1994 and with 7 locations across Canada (Vancouver, Calgary, Edmonton, Whitehorse, Toronto, Montreal and Halifax), we boast one of the largest and most modern fleet of RV Rental vehicles from compact 2 berth Campers to large 7 berth family size Class C Motorhomes. From small beginnings in the 1990s, CanaDream has grown into one of the largest RV rental and sales companies in Canada. The company’s leadership position has been achieved through a combination of investments in experienced and well-trained Crew members at all locations, proprietary technology and continual investment, upgrading and maintenance of its systems and RV fleet. In 2022, CanaDream became part of the thl (Tourism Holdings Limited) Group of companies. Our focus is to deliver the most exceptional experience for our Guests and Customers as they experience Canada at their own pace. CanaDream has the only certified "Winter Ready" RV (the Maxi Motorhome), designed to allow full use of the water facilities in temperatures as low as -30 degrees C. CanaDream offers a wide range of help and support to Guests planning and travelling on their RV Rental vacations - with over 40 pre-planned itineraries to chose from, free membership of the CanaDream Club and exclusive fuel savings ... just some of the benefits for CanaDream Guests. Through its RV rental and sales fleets, CanaDream provides Guests and Customers with the means to discover their own piece of Canada. While some would say CanaDream is an RV Rental Company, CanaDream prefers to say their product is Canada and the memories their Guests and Customers share with family and friends of their experience of Canada at their own pace in a CanaDream RV.
Experience Canada at your own pace!
当該企業による記述
- Create lifelong memories on the road with CanaDream
- We are fully committed to providing the WOW factor from our Guest service to our incredible RVs.
連絡先
Park Road 196, B2S 0G2, Elmsdale, Nova Scotia, カナダ
- 403-259-5447
Start Planning your Dream Road Trip
4.5
優良
363件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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Alles zu unserer Zufriedenheit
Friendly service. Truck in good condition. Sufficient equipment
2025年10月10日
CanaDream RV - Halifax からの回答
Thank you for taking the time to review your experience with us. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.
The vehicle had no navigation system
The vehicle had no navigation system. The vehicle had no extractor hood. No oven. Only a microwave. The fridge-freezer only ran on electricity and therefore consumed too much power, so we always had to stay at campsites with electricity. That's expensive and not what we like. As soon as we didn't do that, the battery would flash. All in all, we had to constantly attend to the vehicle to avoid any problems. Our vacation suffered because of it. We also had to buy a sleeping bag because the nights were sometimes quite cold and there weren't enough blankets. We could list a few more things that weren't okay. I think Canadream needs to make more of an effort to satisfy its customers. It also costs a lot of money. We won't book with Canadream again.
2025年10月5日
CanaDream RV - Halifax からの回答
As the RV industry continues to evolve, many manufacturers are moving away from propane-fueled appliances (such as the gas oven and refrigerator) to enhance safety and sustainability. While we understand this change may be disappointing, these features are no longer available to us as manufacturer options as we work to keep our fleet current.
Our RVs are equipped with fridge/freezers that operate on a 12V battery, which recharges while driving, using the generator, or when connected to shore power. The convection microwave works when plugged into an external power source or when the generator is running. While our vehicles also include solar panels, they provide a limited charge and are not sufficient to fully recharge the coach battery. For Guests planning to camp off-grid, we recommend fully recharging the battery every 2–3 days.
We understand how important off-grid camping can be, and we’re sorry that the need to recharge the battery more frequently impacted your plans. We also see that you visited an RV dealership whilst on the road and they found no fault with the battery, however we appreciate you taking the time to have it checked.
Regarding bedding, we provide duvets and blankets that are generally sufficient for most Guests. However, if additional warmth is needed, we’re always happy to reimburse the cost of extra blankets purchased—just provide your receipt at drop-off.
Thank you again for your feedback. It helps us continue to improve, and we truly appreciate having had you as our Guest.
Très bonne expérience
Nous avons loué un camping car dans la succursale de Halifax. Le personnel là bas était très sympathique et pro. Nous avons reçu un modèle supérieur à celui commandé car le camping-car que nous deviens recevoir n'était plus dispo. Pour compenser le fait que le modèle reçu était un peu plus grand, nous avons reçu une compensation de 500 dollar et finalement nous avons été content d'avoir reçu le modèle plus grand.
De plus, nous n'avons eu aucune mauvaise surprise et aucun frais annexe alors que nous avions fait un petit dégât qui aurait pu faire appliquer une retenue sur la caution. Je recommande canadream et il est certain qu'on ira à nouveau chez eux pour un prochain voyage !
2025年9月22日
CanaDream RV - Halifax からの回答
Merci pour votre avis. Nous sommes ravis que vous ayez apprécié votre expérience CanaDream et espérons vous accueillir à nouveau à l'avenir. Ce fut un plaisir de vous compter parmi nos invités.
Sehr zu empfehlen
Wir haben für unser erstes Camping Erlebnis wirklich gute Erfahrung gemacht. Sie haben uns gut beraten, waren geduldig und wir haben sogar ein kostenloses Upgrade bekommen. Das Wohnmobil war Mega. Es war sauber und hatte alles was wir brauchten. Einfach nur toll. 😊
2025年10月3日
CanaDream RV - Halifax からの回答
Vielen Dank für Ihre Bewertung. Wir freuen uns, dass Ihnen Ihr CanaDream-Erlebnis gefallen hat, und hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Es war uns eine Freude, Sie als unsere Gäste zu haben.
The pickup was delayed 2 hours due to…
The pickup was delayed 2 hours due to lack of staff. We were not in a rush but it could have been a problem.
2025年10月11日
CanaDream RV - Halifax からの回答
Thank you for your feedback. We apologise that your pickup was delayed and thank you for your understanding. It was a pleasure having you as our Guests.
Toller 3 wöchiger Urlaub im RV
Wir hatten einen Platten und über die Notfallnummer wurde uns umgehend geholfen. Schwierig war es für uns, das Problem zu beschreiben, da der Service nur in Englisch und Französisch ist.
Früher wurde man am Hotel abgeholt und zum Flughafen gebracht. Sehr schade, dass dieser Service nicht mehr dabei ist.
Wir hatten ein RV mit 20000km, also fast neu und sehr sauber. Sehr positiv hervorzuheben ist der tolle große Kühlschrank mit einem ebenso großen Gefrierfach.
Die Angestellten vor Ort waren ausnahmslos nett, hilfsbereit und gaben sich große Mühe, uns alles zu zeigen. Vielen Dank dafür.
Das ist mittlerweile das 4. und bestimmt nicht das letzte Mal, dass wir mit CanaDream gebucht haben.
2025年9月11日
CanaDream RV - Halifax からの回答
Vielen Dank für Ihr Feedback. Es ist uns immer eine Freude, ehemalige Gäste wieder bei uns begrüßen zu dürfen, und wir freuen uns, dass Ihnen Ihr Aufenthalt gefallen hat. Wir freuen uns darauf, Sie beim nächsten Mal wieder bei uns begrüßen zu dürfen. Es war uns eine Freude, Sie wieder als unsere Gäste zu haben!
Starting from reservation
Starting from reservation - Brettany, to pick-up, Thiago. Their help made the whole process seamless. The staff at pick-up were very friendly which made the start of our trip extremely positive. The training video was informative and clear so that a newbie could easily understand.
2025年10月10日
CanaDream RV - Halifax からの回答
We're happy to hear that the reservation and pick-up process was seamless. It's great to know that our team's friendliness and the training video contributed to a positive start to your trip. Thank you for your feedback.
CanaDream RV - Halifax からの回答
Thank you for your review. We are happy you enjoyed your Canadian adventure and look forward to welcoming you back in the future. It was a pleasure having you as our Guests.
CanaDream RV - Halifax からの回答
Vielen Dank für Ihre Bewertung. Wir freuen uns, dass Ihnen Ihr Kanada-Abenteuer gefallen hat, und hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Es war uns eine Freude, Sie als unsere Gäste zu haben.
1st time to Newfoundland
Well run operation. They delivered as promised and were friendly. I wish I had heard about the Northern Surcharge in advance.
2025年9月15日
CanaDream RV - Halifax からの回答
Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.
We recommend CanaDream
Excellent communication pre and during the rental. Good resources - video, booklet etc, good itinerary suggestions on website.
Pick up we had a two hour wait because of short staffing. Not an ideal start. Several small issues with stiff/missing outdoor thatched and a collapsed kitchen drawer. Staff were very open to our feedback about this on drop off
2025年10月2日
CanaDream RV - Halifax からの回答
Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.
My friends and I really enjoyed our RV…
My friends and I really enjoyed our RV trip through Cape Breton! The RC was easy to use, super clear instructions and training. The team in Halifax was AMAZING and did all they could to help us strat and end our journey really well!
The RV was well maintained and comfortable and had all the items we expected.
I wouldn’t hesitate to do this again 😊
2025年9月22日
CanaDream RV - Halifax からの回答
Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.
I didn't get the unit I reserved and paid for.
I didn't get the unit I reserved despite booking and paying in full many months in advance. There was a communication disconnect between pick up and drop off staff that led to drop off staff accusing me of lying. Canadream's response to this review was poor and dismissive of my review. I would not choose Canadream again as they have shown they do not take customer feedback seriously. Not to be trusted with my hard earned money again.
2025年9月28日
CanaDream RV - Halifax からの回答
Thank you for your review. We sincerely apologize that we were unable to provide you with the vehicle category you originally booked. This can happen occasionally due to accidents and breakdowns on other Guest bookings and in these instances we will provide Guests with an RV as close as possible to the one booked. In your case the vehicle you received was the same length as the one you booked. We hope that despite this disappointment, you did enjoy your vacation and we hope we can welcome you back in the future. It was a pleasure having you as our Guests.
Had to wait 4 hours to get the RV…
Had to wait 4 hours to get the RV although we reserved a pick up time.
2025年9月24日
CanaDream RV - Halifax からの回答
Thank you for your review. We sincerely apologize that you had to wait for your RV pick up. As you are aware, the vehicle was ready when you arrived however an unforeseen issue was identified with the vehicle which needed a resolution before it could leave the branch. We appreciated your patience as this was carried out. We hope that, despite this delay, you did enjoy your vacation and returned home with many happy memories. It was a pleasure having you as our Guests.
Clear information
Clear information, friendly staff. The rv we had reserved was not available anymore. Therefore we received an upgrade and a refund. I think a good solution after all.
Please note pick up time always takes you longer as expected. Would definitely book again!
2025年9月28日
自発的なレビュー
CanaDream RV - Halifax からの回答
Thank you for your feedback. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.
Alles Prima.
Alles Prima, leider hat sich die Übergabe etwas verzögert weil jemand ein Fahrzeug zu spät abgegeben hat.
2025年9月18日
CanaDream RV - Halifax からの回答
Thank you for your comments which are sincerely appreciated. It was a pleasure having you as our Guests.
The RV was clean and comfortable
The RV was clean and comfortable. The dishes were glass and very noisy when we travelled.Plastic would be better. The cab was a little tight for the legs and feet. The explanation by the staff was clear and helpfull. The staff were very nice.
2025年9月19日
CanaDream RV - Halifax からの回答
Thank you for your comments which are sincerely appreciated. It was a pleasure having you as our Guests.
We really had a great trip with our…Class C RV
We really had a great trip with our Class C RV. My only quirk is that a person renting a camper & the sheet sets for a week gets clean sheets and we rented for 3 weeks and still only got 1 set of sheets. You have to consider renting the rv like a hotel where clean sheets are at least provided weekly. The same goes for the bathroom sani pacs. You only provide 5 pacs for 3 weeks. So had to find laundry machines and hardware store for sani pac supplies. RVs also needs a small garbage can. Would also be very nice if they had a small barbeque so we can cook outside. Otherwise all other info was straightforward and a great way to travel.
2025年9月14日
CanaDream RV - Halifax からの回答
Thank you for sharing your comments on your recent RV trip with us. We appreciate all feedback so we can review our policies at the end of each season in an effort to improve our service to Guests. We are happy to hear you found an RV an ideal way to travel and hope we can welcome you back in the future. It was a pleasure having you as our Guests.
Our family's first rv road trip
Our family's first rv road trip. Picked up Halifax and dropped off Toronto Everything went smoothly from pick up to drop off. Good clean modern rv and easy to drive. Family had a great 7 days on the road exploring and camping.
2025年9月13日
CanaDream RV - Halifax からの回答
Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.
Just perfect in every way
2025年9月20日
CanaDream RV - Halifax からの回答
Thank you for your review. We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.
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