We rented an RV in late April and it was wonderful. The RV was spotless! Check in online and then on site was great and seamless, as was checkout when we returned. Everything was in great condition,... もっと見る
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We rented an RV in late April and it was wonderful. The RV was spotless! Check in online and then on site was great and seamless, as was checkout when we returned. Everything was in great condition,... もっと見る
企業が回答しました
Gute Beratung bei der Abholung, Übergabe aber leider online, ohne persönlichen Kontakt. Für Anfänger kann das schwierig sein. Abgabe lief sehr schnell. Wir hatten nur Wartezeit wegen eines kleine... もっと見る
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Excellent communication pre and during the rental. Good resources - video, booklet etc, good itinerary suggestions on website. Pick up we had a two hour wait because of short staffing. Not an ideal... もっと見る
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Taking the linen, kitchen and premium plus packages were a game changer. Having all necessary utensils besides the basic knife, fork and spoon was a nice touch. Having the option to rent an actual cof... もっと見る
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CanaDream is Canada's premier brand in RV Rentals and RV sales. Established in 1994 and with 7 locations across Canada (Vancouver, Calgary, Edmonton, Whitehorse, Toronto, Montreal and Halifax), we boast one of the largest and most modern fleet of RV Rental vehicles from compact 2 berth Campers to large 7 berth family size Class C Motorhomes. From small beginnings in the 1990s, CanaDream has grown into one of the largest RV rental and sales companies in Canada. The company’s leadership position has been achieved through a combination of investments in experienced and well-trained Crew members at all locations, proprietary technology and continual investment, upgrading and maintenance of its systems and RV fleet. In 2022, CanaDream became part of the thl (Tourism Holdings Limited) Group of companies. Our focus is to deliver the most exceptional experience for our Guests and Customers as they experience Canada at their own pace. CanaDream has the only certified "Winter Ready" RV (the Maxi Motorhome), designed to allow full use of the water facilities in temperatures as low as -30 degrees C. CanaDream offers a wide range of help and support to Guests planning and travelling on their RV Rental vacations - with over 40 pre-planned itineraries to chose from, free membership of the CanaDream Club and exclusive fuel savings ... just some of the benefits for CanaDream Guests. Through its RV rental and sales fleets, CanaDream provides Guests and Customers with the means to discover their own piece of Canada. While some would say CanaDream is an RV Rental Company, CanaDream prefers to say their product is Canada and the memories their Guests and Customers share with family and friends of their experience of Canada at their own pace in a CanaDream RV.
当該企業による記述

Park Road 196, B2S 0G2, Elmsdale, Nova Scotia, カナダ
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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Fantastic RV and we had a fantastic holiday.
It lived up to our expectations. Very friendly Staff and the explanation was clear!
We would recommend everyone to hire an RV at your place. Thanks for making memories with our family we will never forget!
Greetings Floor Meij

CanaDream RV - Halifax からの回答
For the third time we rented a RV at Canadream after two rentals with a company in a lower league. Although it was high season the prices rise evey year to a point you start to wonder more and more about what else you can do or where you can go for that kind of money…
The choice for Canadream was also based on the fact that you get very good matresses. For a 4 week trip this is a very big pro. Unfortunately this year this was disapointing because each morning you got the feeling you had to crawl out of a big hole in the middle of the double bed.
Besides that point the RV never let us down and was fine to drive through east Canada.

CanaDream RV - Halifax からの回答
Canadream ist ein verlässlicher Partner für einen entspannten Urlaub. Probleme lösen sich immer kurzfristig und unkompliziert Bestens lösen. Leider ist der Urlaub irgendwann zu Ende.

CanaDream RV - Halifax からの回答
Wir waren pünktlich zur Check in Time vor Ort und bereit. Unser Fahrzeug stand vor der Türe bereit zur Abfahrt. Die Mitarbeitenden im Office waren leider nicht bereit. Sie waren vielmehr damit beschäftigt zu essen, miteinander zu plaudern oder uns zu ignorieren. Ist es so schwierig, freundlich zu sein, einfach einmal Hallo zu sagen oder zu grüssen? Wir warteten also nochmals 15 Minuten mehr und wunderten uns über die hohe Anzahl an Mitarbeitenden, welche sehr beschäftigt damit waren beschäftigt zu wirken.
Nachdem wir dann den Papierkram erledigt haben, gingen wir mit dem Mitarbeitenden zum Fahrzeug um es zu prüfen. Die Erklärungen waren kurz und knapp aber ausreichend. Wir hatten ja auch vorher bereits alle Videos angeschaut. Auf die Nachfrage, wo in dem Fahrzeug ein Mülleimer sei meinte der Mitarbeitende, es müsse einer hier sein. War er aber nicht. Er konnte uns auch keinen geben und erklärte uns, dass wir uns selber einen kaufen müssen.
Die Sauberkeit des Fahrzeuges liess leider zu wünschen übrig. Es war aber ok. Leider fiel nach 100 Meter Fahrt bereits eine Gardine herunter, da die Verschraubung des Vorhangbrettes gebrochen ist. Das hättet ihr nicht verstecken müssen. Das hättet ihr auch reparieren können oder wenigstens uns zeigen, damit wir es gleich wissen. Wir haben schon 6 Mal in Kanada und den USA Wohmobile gemietet, haben somit einige Erfahrungen gemacht. Dieses Mal war das erste Mal bei Canadream. Auch bei anderen Gesellschaften klappt nicht immer alles perfekt und auch dort sind die Fahrzeuge teilweise mangelhaft. Was bei Canadream aber anders war als bei anderen ist, dass hier die Mitarbeitenden unfreundlich und nicht sehr zuvorkommend und hilfsbereit sind. Das ist wirklich schade, wenn die Ferien erst gerade beginnen. Das könnt ihr besser machen. Ein Lächeln, ein "Hallo", ein "Wie gehts?" kostet Euch nichts, würde Euch viel sympathischer machen.

CanaDream RV - Halifax からの回答
Well, it seems that I did not get acurate information when I booked the van. One that I could buy the cancelation insurance after I booked, that I found out later was not the case. I was also told I could add more miles/km later if I thought we'd go over the plan I bought. Not being real familiar at km, I depended on the rep to advise me what would be adequate. When we realized we would definitely go over our plan and called to add on, was then told I needed to do that before we started our trip, which added extra cost. Also, during the pre-trip going over, the staff person showed up all the ins and outs, where things wer and how they worked. She pointed out the front privacy cover, etc. When we were setting for the first night, no rear window privacy cover was to be found. So we had to be sure to pick spots that nothing was behind us. Unfortunately, mornings come very early in NFLD in the summer! Also, the intermittent wipers did not work. In NFLD, rain, drizzle and fog is often the weather of the day and proved to be annoying and was kind of a safety hazard when needing to activate them by hand to clear the window. And the automatic sofa/bed, after the first time we set up for the night would not return to the sofa position. A little etra space would have made it easier to move around and enjoy our stopped time. A urgent situation at home required us to catch a earlier ferry back to N. Sydney and returned it two days early. Not that we expected a refund, but the vehicle was returned early and a little compensation for the issue we had would have been appropriate. ps. when we told the person who gave us the pre-trip tour that there was no rear windown cover, she pointed out that it was way above the rear doors. Who da thunk to look 10' up? That was missed during the pre-trip.

CanaDream RV - Halifax からの回答
Great experience from start to finish. Great customer service and the rental was immaculate and looked brand new! Had a great time!

CanaDream RV - Halifax からの回答
Though the incident happend was not my fault, the deposit is not yet returned, it is announced 60 days after the incident happend though i had a ful incurence by gotravelhome. I cannot accept your behavior.

CanaDream RV - Halifax からの回答
Taking the linen, kitchen and premium plus packages were a game changer. Having all necessary utensils besides the basic knife, fork and spoon was a nice touch. Having the option to rent an actual coffee maker and toaster was good too ( cheaper than buying at Walmart). We rented out of USA last year and CanaDream definitely did a better job. Not overly impressed with the upcharge for early pick up but it is what it is. The office guy in Halifax even took time to show us other units as we are already planning our west coast trip next year

CanaDream RV - Halifax からの回答

CanaDream RV - Halifax からの回答
Very friendly staff, RV was clean and in an excellent condition, good equipment, gas consumption was only 24l, we would rent a Canadream RV again, thank you very much!

CanaDream RV - Halifax からの回答
Wir hatten ein großes Wohnmobil gemietet.
Die Einweisung war etwas schnell, so hatten wir dann Probleme mit den Türen und mussten noch einmal hinfahren. Es leuchtete auch die Warnlampe für das Getriebe, was nicht abgestellt werden konnte.
Ansonsten war das Wohnmobil sehr gut ausgestattet.Die Betten waren sehr bequem.

CanaDream RV - Halifax からの回答
Wir waren sehr zufrieden mit dem Maxi Truck Camper
Die Übernahme wie auch die Rückgabe waren gut.

CanaDream RV - Halifax からの回答
It was the best trip I’ve ever done. I travel a lot, but you can’t beat motor homing it across an island! The staff in Halifax was awesome, everyone of them! They went above and beyond. Thank you Halifax staff, you guys made our trip great!!

CanaDream RV - Halifax からの回答
The Halifax staff were amazing stored our luggage, gave us directions to restaurants near by. We were 2hours early for our pick up appointment. On our return staff helped navigate through insurance and mileage which I was dreading. Staff explained the different options that would work best for us. We got a truck and camper. The truck and camper were both in great condition. We had the best experience on the East Coast.

CanaDream RV - Halifax からの回答

CanaDream RV - Halifax からの回答
Pick up and drop off is unflexibel. Extra fees come up for everything. Kitchen equipment ist unsufficient and of poor quality. Assistance and support could be better.

CanaDream RV - Halifax からの回答
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