The pick-up and drop-off of the RV went smooth. The user manual in mother tongue was very helpful. The equipment (kitchen kid) could have been more extensive. Returning the car was a bit chaotic du... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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We rented from CanaDream last year and were really happy with everything, so we rented from them again this year. We booked approximately five months in advance, and then booked our sites and ferries.... もっと見る
The competent team at Canadream handled everything excellently, ensuring that the vehicle handover at the start and end of the trip went quickly and smoothly. The vehicle was perfectly equipped and re... もっと見る
企業が回答しました
The camper van was squeaky clean and in tip-top condition. Their customer service was also fantastic. The staff were very respectful and helpful at every step. I had a minor incident during the trip w... もっと見る
企業が回答しました
企業情報
当該企業による記述
CanaDream is Canada's premier brand in RV Rentals and RV sales. Established in 1994 and with 7 locations across Canada (Vancouver, Calgary, Edmonton, Whitehorse, Toronto, Montreal and Halifax), we boast one of the largest and most modern fleet of RV Rental vehicles from compact 2 berth Campers to large 7 berth family size Class C Motorhomes. From small beginnings in the 1990s, CanaDream has grown into one of the largest RV rental and sales companies in Canada. The company’s leadership position has been achieved through a combination of investments in experienced and well-trained Crew members at all locations, proprietary technology and continual investment, upgrading and maintenance of its systems and RV fleet. In 2022, CanaDream became part of the thl (Tourism Holdings Limited) Group of companies. Our focus is to deliver the most exceptional experience for our Guests and Customers as they experience Canada at their own pace. CanaDream has the only certified "Winter Ready" RV (the Maxi Motorhome), designed to allow full use of the water facilities in temperatures as low as -30 degrees C. CanaDream offers a wide range of help and support to Guests planning and travelling on their RV Rental vacations - with over 40 pre-planned itineraries to chose from, free membership of the CanaDream Club and exclusive fuel savings ... just some of the benefits for CanaDream Guests. Through its RV rental and sales fleets, CanaDream provides Guests and Customers with the means to discover their own piece of Canada. While some would say CanaDream is an RV Rental Company, CanaDream prefers to say their product is Canada and the memories their Guests and Customers share with family and friends of their experience of Canada at their own pace in a CanaDream RV.
Experience Canada at your own pace!
当該企業による記述

- Create lifelong memories on the road with CanaDream
- We are fully committed to providing the WOW factor from our Guest service to our incredible RVs.
連絡先
92 Street 8223, V4G 0A4, Delta, British Columbia, カナダ
- 1-403-259-5447
Start Planning your Dream Road Trip
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Great camper van SVC for 2 people
We are from Germany and speak English, but we still found it absolutely wonderful that Joel explained and introduced everything to us in German. Joel was super helpful, nice, and very friendly. Great service from him. Employees like him are worth their weight in GOLD! The camper was only 5 months old, in very good condition, and super clean. Thanks to the data plan we purchased for Canada, we were easily able to stream our own Netflix from the comfort of bed. The refrigerator was super spacious, as was the pull-out freezer. I would always prefer this 2-person SVC camper over a larger motorhome with an alcove/overcab bed because that roof overhang limits light in the driver's cabin and restricts the view. Plus, we don't need two extra sleeping spots. The only thing we missed along the way were the leveling blocks to balance the vehicle on uneven ground....they had been forgotten. However, we would definitely recommend CanaDream and book with them again. Thank you for the great time and the amazing service from Joel!

CanaDream RV - Vancouver からの回答

CanaDream RV - Vancouver からの回答
Great first RV experience .
RV was in very good, clean condition.
Staff were friendly but did miss a few key points on check in.
Would be much more helpful to have an earlier check out and later check in. I know you can pay extra for this but it seems extreme.

CanaDream RV - Vancouver からの回答
Great overall
Seemed expensive but also extremely efficient and organised with a nice new campervan so you get what you pay for. All in all very happy.

CanaDream RV - Vancouver からの回答
Warning
Warning! Scam pricing! VANCOUVER
Be careful with this company. They will get you to book a RV and then downgrade you to a smaller RV at pickup, SAME PRICE!
Have Canadian friend who told me this is their standard SCAM. They do it all the time, call them and check before pickup.
Can't believe I got caught out. On trip now. Booked biggest RV they had, double slide out cabin, walk around bed, main reason I booked that model....On checkin, downgrade to smaller RV, no slide outs, same price!
"oh the RV you had booked was in an accident yesterday"
Yeah right!
TOTAL SCAM!!
UPDATE SEPTEMBER 25TH
What a joke of a response. And not surprised.
I paid over $5000 for the RV we have been planning for last 12 months.
Canadream offer for downgrading us to a smaller RV? $25!!
I don't care about the money. I wanted the RV we booked with slid outs and walk around bed or at least let us know in advance so we could have booked with one of your competitors.
Not be told on arrival "that's what we have for you, take it or leave".

CanaDream RV - Vancouver からの回答
Great experience and trip
The camper van was squeaky clean and in tip-top condition. Their customer service was also fantastic. The staff were very respectful and helpful at every step. I had a minor incident during the trip which the company handled very professionally and fairly. Can’t wait to go back for another adventure in this beautiful country.

CanaDream RV - Vancouver からの回答
We loved our Canadream RV
We hired a SCV type RV for 24 days. The pick up was easy and we were on our way within an hour. The RV was clean and all hired linen and kitchen packs were complete.
Everything worked along the way (couldn’t work the TV but didn’t need to watch it) and we felt comfortable living in the RV.
The only minor irritation was that the kitchen cupboards didn’t have a lip on the shelves. Care was required when opening the doors as things in the cupboard shifted around during travel and could fall out. Conversely, the little bathroom cupboard did have a lip so everything stayed put, even when the door opened during travel on a corrugated road.
Also, it would have been good to have more than two knives, forks, cups, plates etc and the small vial of dishwashing liquid. We did need to purchase clingwrap, oil, salt and pepper, dishcloths and dishwashing liquid. It would have been thoughtful to have these items provided.
It was easy to clean out grey water and black water tanks.
After adjusting to the wider size of the RV (and driving on the other side of the road), it was a smooth ride. I would recommend googling ahead of time where to park in down town areas as not all towns have parking for RV’s or are a tight squeeze - forward planning helped reduce the stress for us!
It was great to be able to get somewhere, park and walk through to the back to make lunch, use the washroom or get changed into hiking gear. Everything was right there and my husband once had a snooze while I went sight seeing. We loved unpacking once and being able to travel practically anywhere!
Drop off was easy too and Canadream arranged our taxi before we were on our way to our next adventure!

CanaDream RV - Vancouver からの回答
The Rental was fantastic
The Rental was fantastic, all things what we have ordered, was realise. The staff was very friendly and the preparation brillant. Thank you very much to give us a good start in our vacation.
Best regards

CanaDream RV - Vancouver からの回答

CanaDream RV - Vancouver からの回答
Vehicle was fine, support was poor
Vehicle was fine, customer support could have been better.

CanaDream RV - Vancouver からの回答
Worst hand over ever…
The handover of our pick up truck camper was the worst ever. The person, who explained the car to us did knew nothing of the RV. I knew more than he.
Wetter had problems with the electricity. At the end of the vacation staying somewhere without power was impossible.
The person, who returned the rv pas very very good. You need more of them.

CanaDream RV - Vancouver からの回答

CanaDream RV - Vancouver からの回答
We arrived a day early because I made a…
We arrived a day early because I made a booking mistake. The lady at the desk was not friendly at all. The next day we were helped by a man and he was very friendly and helpfull. Camper was great, although one usb-c was broken at the dashboard

CanaDream RV - Vancouver からの回答
alles problemlos
Sowohl die Übernahme als auch die Abgabe verlief schnell und professionell.
Lediglich die Rückgabezeiten sind etwas unflexibel.

CanaDream RV - Vancouver からの回答
This was our sixth trip with CanaDream…
This was our sixth trip with CanaDream RV. Unfortunately, this time we had a very old vehicle. Previously, hotel pickup and transfer to the airport were included. We missed that.

CanaDream RV - Vancouver からの回答
Great motorhome
Great vehicle - well thought of all comfort- spacious.
Office staff and technicians all very professional polite and caring
Overall the best Motorhome experience

CanaDream RV - Vancouver からの回答
Canadream, Sehr zu empfehlen
Der check-in und check-out war super organisiert.Das Wohnmobil hatte 13.000Km auf dem Tacho und 4Mon.alt. Mit dem Sideout war es für uns 4 Personen sehr comfortabel. Negativ war von unsere Seite nur die Küchenausstattung. Hier hätte mit ein wenig mehr unser Wohlgefühl gesteigert werden können. Z.B. finden wir 4Teelöffel bei 4 Personen zu wenig. Wir mussten während des Frühstück Spülen. Wir hatten aber einen fantastischen 4 Wochenurlaub in Canada mit sehr netten Menschen.

CanaDream RV - Vancouver からの回答
A great R.V. adventure
Everything was in time. Means pick up and drop off service. The drop off process was also very easy. The staff was very friendly and helpful. The booking process was in corporation with the Camperoase in germany and in german speach. That made everything for uns a little bit easier. One point we have to say. In one of our R.V.s was the linen kit and the towels missing and we did not check it at the pick up time. We shared everything with our second R.V. and used the things that we had from home. The message that we can buy something reached us a little bit late, because on the icefield Highway is no Walmart an no cell Phone...
But our adventure with the R.V.s was great and we had a lot of space in our large saver 6. The second was an saver 4.

CanaDream RV - Vancouver からの回答
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