レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち2の評䟡

Same experience as the other negative reviews. Zero follow through, $100 aligners that take 2 months to make. Your teeth won't end up the way you want. You never speak to an actual orthodontist ever a... もっず芋る

5぀星のうち1の評䟡

Getting in touch with customer service is not easy, and have to jump through hoops. I have spent over 2 extra weeks in a retainer that i feel is no longer serving it’s purpose. I think the fact you ca... もっず芋る

䌁業が回答したした

5぀星のうち2の評䟡

I've been using Candid for just about three years. I had really no issues whatsoever until now. Apparently their business model is changing, and no longer allowing remote monitoring, and therefore no... もっず芋る

5぀星のうち1の評䟡

Aligners cut my mouth and tongue and I have to personally shave them down every two weeks to be able to talk without a lisp and to prevent mouth damage. When I called customer service to get help they... もっず芋る

䌁業が回答したした

䌁業情報

  1. 健康・医孊

圓該䌁業による蚘述

As of the end of 2023, Candid ceased all direct-to-consumer clear aligner products and services, and are no longer associated with this profile. Candid announced this change via news publications, on its website, and in digital communications to its customers. In the two years following the announcement, Candid assisted customers who had purchased aligner kits in completing their treatments, obtaining refunds, and beginning retention. The final day to purchase retainers as a direct-to-consumer customer was March 8th, 2024. Candid no longer provides aligners, retainers, treatment accessories, dental records, or refunds to direct-to-consumer customers. Those seeking clear aligners or retainers manufactured by Candid should work with a dental provider who uses their CandidPro product.


連絡先


1.5

ひどい

TrustScore 5段階評䟡の1.5

305件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

レビュヌ䟝頌の蚘録がありたせん

この䌁業は顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌに回答しおいたせん

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち3の評䟡

Haven't finished treatment

Haven't finished treatment, but so far the experience has been good. They really need to have more agents answering on the live chat. I rarely get any help there.

2021幎9月30日
Candid ロゎ

Candid からの回答

Thanks for your feedback, Cosme. We'll pass it along. Remember, you can give us a call at 1-844-295-6915 if you need any help, too!

5぀星のうち5の評䟡

Candid Co

From start kit to financing to getting my aligners, candid has been AMAZING. And I’m not sure amazing is even good enough of a word to describe them. When I got my kit some pictures of my teeth weren’t good enough for review so they requested new ones, whereas they could’ve just went with them and however things turned out, they turned out. But no. They requested new and right pictures. When they started working on my aligners, I spoke to someone about financing and the first company didn’t fully finance. I was the one that requested trying the second company. They didn’t make me feel like I HAD to go through with anything. They weren’t pushy and eager to make a sale like most places, making you feel uncomfortable. Plus I love that someone is always available to talk to and they explain thoroughly. Once you get your aligners and wear the first pair for the first 2 weeks and do your scan to move on to your next set, it’s not just an “oh it’s all good move on to set _” they explain it thoroughly like “progress is tracking nicely you can move on to your next set of aligners.” (Unfortunately mine happened to tell me I needed to see a dentist due to plaque but I have not been to one in years) but they are informative, helpful, kind, thorough and customer service is incredible. I highly recommend candid to anyone looking to do the clear aligner straightening. They are just as good if not even more phenomenal than these other companies and half the price.

2021幎9月30日
Candid ロゎ

Candid からの回答

Thank you, Stephanie, for the incredible feedback. When you’re happy, we’re happy.

5぀星のうち5の評䟡

good progress

I am a little more than 2 months into the 8 month planned aligner adjustment process, and it is going as described at the start. Some discomfort for a day after changing aligners but this is manageable with some ibuprofen. I know the pain is a necessary part of progressing forward. I see the changes in my teeth spacing and it is accomplishing what I wanted.

2021幎9月29日
Candid ロゎ

Candid からの回答

Thanks for your feedback, Susan! You've got this.

5぀星のうち5の評䟡

Smooth

Smooth, easy process and great results so far.

2021幎9月29日
Candid ロゎ

Candid からの回答

So happy to hear that, Kiley! Thanks for sharing.

5぀星のうち5の評䟡

Visible improve in a short time

Visible improve in a short time
After 8 weeks -4 tray changes, I can already see improvement! So excited to at the end of tray 16 have a beautiful smile!

2021幎9月29日
Candid ロゎ

Candid からの回答

Thank you for your feedback, Dalina! When you're happy, we're happy.

5぀星のうち5の評䟡

So far so good

So far, so good. Easy, practical, and cost efficient. I’m about two months in, and happy with the whole process.

2021幎9月29日
Candid ロゎ

Candid からの回答

Hi Aaron. Thanks for your feedback! We really appreciate it.

5぀星のうち5の評䟡

Great so far

Great so far. Only feedback is that the feedback given by candid after each aligner check upload is relatively generic. It does not instill confidence that an orthodontist is truly reviewing, but that could also just be because I’m doing a great job and the only things they can say are “keep bruising and flossing” and “don’t forget to clean your aligners” etc.

2021幎9月29日
Candid ロゎ

Candid からの回答

Thanks for your feedback, Burke. We appreciate it. As always, please give us a call at 1-844-295-6915 if you need any help.

5぀星のうち2の評䟡

Just get braces

Not making a difference on top of Wearing the aligners every waking moment. The docs just send messages stating I'm making great progress, when in reality they're just gas lighting me when we all clearly see NO difference. I have a few more months left so let's see.

2021幎9月29日
Candid ロゎ

Candid からの回答

Hi Veronica. Thank you for your feedback. Please know that Candid and its affiliated orthodontists aim to provide high quality services. However, because of privacy concerns, we can't comment about patient care on public channels. Our customer care team is available at 844-295-6915 or via LiveChat from 9 AM to 7 PM EST.

5぀星のうち4の評䟡

Love Candid

Great and easy company to work with.

2021幎9月29日
Candid ロゎ

Candid からの回答

Hi Sadique. Thanks for your feedback! We really appreciate it.

5぀星のうち4の評䟡

Love the product and the process but


Love the product and the process. My only issue is that I have to pay for more whitening foam. The bottle they send leaks and does not last long at all. Should provide free refills on the foam or send a bottle that will last the length of treatment. Aligned fit well for the most part, some trimming has been needed on all my sets so far.

2021幎9月29日
Candid ロゎ

Candid からの回答

Thanks for your feedback, Chris. As always, please give us a call at 1-844-295-6915 if you need any help.

5぀星のうち5の評䟡

Candid has been amazing it save me a


Candid has been amazing it save me a lot of money not having to do Invisalign. It’s flexibility and ease of not going to an office has been just what I need and want.

2021幎9月29日
Candid ロゎ

Candid からの回答

Thanks, Kristin! We appreciate your feedback.

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

䌁業は、自動招埅を介しおレビュヌを䟝頌するこずができたす。この方法で埗られたレビュヌは、本物の経隓に基づいたものであり、確認枈みのラベルが付䞎されたす。

他の皮類のレビュヌに぀いおの詳现はこちらをご䞀読ください。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

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よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報