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5぀星のうち1の評䟡

I have emailed Capfins a couple of times and I'm not getting any response from them. Me and my son also invested a lot of money on there platform, they promised us a better financial future. What ar... もっず芋る

5぀星のうち1の評䟡

I invested a lot of money in Capfins, originally with Frank then got passed to Tony and then Adam. He was always asking to invest more money even though I was in substantial profit which was a red fla... もっず芋る

5぀星のうち1の評䟡

I invested with Capfins 18+ months ago ,after a continual sales pitch from Frank !! , for me I invested a large amount of money . I had an Email in January this year saying my investment is gone... もっず芋る

5぀星のうち1の評䟡

I invested money in this accounts with Frank too and now keep getting scammer call saying they can refund it in crypto who knows how too get my money back and who too contact......

1.8

期埅以䞋

TrustScore 5段階評䟡の2

25件のレビュヌ

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1.8

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(25)

過去12か月のレビュヌ数: 13ä»¶

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5぀星のうち1の評䟡

marilynsetzeⓐ gmail


Absolute 100% scam. Do not be taken in by these people! They play the long con, not too pushy, very polite, then when you want to make a withdrawal....forget it. Suddenly the site can't be reached, the withdrawal is denied . Disgusting creeps
I refused to let them go away with my money filed a complaint and got everything back within few days

..... Don’t be shy to seek help

2025幎11月30日
5぀星のうち1の評䟡

Capfins review

I have emailed Capfins a couple of times and I'm not getting any response from them. Me and my son also invested a lot of money on there platform, they promised us a better financial future. What are we suppose to do now?

2025幎10月29日
自発的なレビュヌ
5぀星のうち1の評䟡

Absolutely disgusting this company has


Absolutely disgusting this company has completely gone without any information to their customers my partner has been totally shocked now he has lost a considerable amount of money how can these companies do this to such genuine honest people
I wish I knew how to get some of the money back scammed from him,, Frank must have been a fantastic employee advising to invest and then no word they have cease trading very unprofessional any advice how to take action would be greatly appreciated
This frank person needs reporting and this so called company needs the law to take action money needs to be returned back to customers or at least an explanation as to why they have scammed betrayed and broken the law
Hopefully they will read my review and get in contact with me as I would be very happy to give them a piece of my mind!!!!!

2025幎10月25日
自発的なレビュヌ
5぀星のうち1の評䟡

Fraud!!

I invested a lot of money in Capfins, originally with Frank then got passed to Tony and then Adam. He was always asking to invest more money even though I was in substantial profit which was a red flag. The platform has now gone down.

2025幎10月16日
自発的なレビュヌ
5぀星のうち1の評䟡

Capfins scam

In my previous review, the money was invested between july and october 2023. How many other people lost money. How many countries did capfins do business. How many people got their money,or some of it back and how did they do it. Somebody talk to me, please

2025幎10月9日
自発的なレビュヌ
5぀星のうち1の評䟡

I invested with Capfins 18+ months ago


I invested with Capfins 18+ months ago ,after a continual sales pitch from Frank !! , for me I invested a large amount of money .
I had an Email in January this year saying my investment is gone .
After a period of shock , l contacted Capfins , and was told to put in a a complaint, which normally takes 60/90 days .
After a 120 months + and continual text and calls from me , l was told that because of my cancer exploration operation , they would give me a good will payment of $500 , that was three months ago , and l am still waiting .
Capfins , to my mind are completely without any trust , tell lies to string you a long till you fell like giving up , and with my health would have been easy .
I have today instructed Solicitors to handle this matter .
I would strongly recommend anyone to avoid this company . ( this is a very brief account of events )

2025幎8月18日
自発的なレビュヌ
5぀星のうち1の評䟡

As indicated in nthe review, this is a family experience as this was invested on behalf of the family. As a family investment we cant have all our names there but I am the wife and have interests.

I am writing an experience my family is facing currently with Capfin as a trading company. We invested with them since October 2024. During the days they were selling their product to us they would call my husband every day and sending him emails with trading updates daily. They persuaded my husband to invest till it gets to £10 000 to become a prime account for meaningful trading. After we invested a substantial amount, the emails and phone calls stopped. And my husband received an email about change of persons dealing with my husbands account. They also requested my husband to be trained so he can trade by himself to which my husband indicated he has no capacity to do so. However,
we were faced with a family crisis and requested to withdraw some of the money and this is where we started to have issues. First they sent my husband paperwork to sign and promise to assist with the withdrawal. My husband called to check with them and was told Adam was going to call him to sort this out for us, but nothing happen. It's now a month trying to get some money out of the account but to no joy. They keep saying Adam will call my husband.
I am beginning to believe the reviews I read before about them scamming and frauding people of their hard earned money and the trust people would have put in them by investing with them. It has been a month now trying to get the money we need to solve a family crisis and I am frustrated to thing we have been scammed by the look of it.
I would not recommend anyone to invest with them as getting even your principal investment is not easy if not possible as my husband have not received his request.

After my review about our family experience with Capfin. It seems these people picked that the review was to do with the issues we are having with them because yesterday they called my husband and asked him about my review.

However, after a month long of waiting they have come back and said to my husband that his account has been running low and he can get just above a £1000 out of the £5800 we invested with them regardless of them been saying the account is now Premium and trading steadily.

From the day my husband started to request for a withdrawal of funds they never indicated the issue of it running low until yesterday. If it ever ran low it's of their making but atleast they should give us back our principal investment. How can they say they can only give us back a thought pounds yet they have been saying the account is trading well. I feel my husband has been a victim of fraud and theft by scam.

All we want is for Capfin to return our Principal amount and close the account.

2025幎5月7日
自発的なレビュヌ
Capfins.com ロゎ

Capfins.com からの回答

Dear Lucinda,

Thank you for sharing your experience, and we’re truly sorry to hear about the difficulties you and your family are currently facing.

However, we would like to clarify a few important points. First, the trading account referenced in your message is not registered under your name, and some of the information you’ve shared is inaccurate.

Yesterday, Adam from our team spoke directly with the account holder to explain the current status of the account. During the conversation, he was asked whether he would like to include his daughter or wife in the discussion so they could also be informed and have any questions addressed. This offer was made with the intention of ensuring full transparency and open communication.

The account in question remains active and operational, with open trades currently placed. The account holder was clearly informed that in order to proceed with any withdrawal or closure, all open positions would first need to be closed, in line with our standard policy.

Additionally, an appointment was scheduled for next week between the account holder and our team to continue the discussion and provide further support.

Please allow us to reiterate that Capfins does not, under any circumstances, block or withhold withdrawal requests that comply with the account’s terms and conditions. All withdrawal requests are processed in accordance with the account’s current equity, market exposure, and open profit/loss (P&L). These factors can influence the available balance for withdrawal at any given time.

We remain fully committed to supporting the account holder and encourage direct communication should any further assistance be needed.

5぀星のうち5の評䟡

User experience

Ekramul's deep knowledge of the financial market is remarkable. He not only clarified market dynamics but also provided expert guidance on navigating regulations. His personalized support and patience boosted my confidence in stock investing. Anyone seeking informed investment decisions would benefit from his guidance.

2024幎6月19日
自発的なレビュヌ
5぀星のうち5の評䟡

These Guys are great

These Guys are great, the honesty and integrity of them is fantastic. I choose the withdrawal option, and my funds were in my account in days, that excellent because I live in Australia and it’s hard to get funds of internationally.
Great job guys, keep it up.

2024幎4月28日
自発的なレビュヌ
Capfins.com ロゎ

Capfins.com からの回答

Hello Andrew,

We have relished serving you and look forward to keep on doing so in the future. We appreciate the kind words and being your partner throughout your investment journey.

Best,
Capfins Group

5぀星のうち5の評䟡

Feedback

I would just like to say the people I’ve dealt with at Capfins are very good and supportive there is constant communication and advice with no pressure and what they’ve done with my investment is super impressive keep up the good work gentleman speak soon

2024幎4月25日
自発的なレビュヌ
Capfins.com ロゎ

Capfins.com からの回答

Thank you Stuart for your feedback. We are glad that we have served you in the best of ways throughout this investment journey.

5぀星のうち5の評䟡

Investment Strategy

A plethora of portfolios and building up the right one under guidance of a very well informed and educated consultation with a professional approach to address all my concerns pertaining to all the questions and objections I had to the current investment strategy I was facing. Overall genuinely a 9.5/10
Well Done

2024幎4月2日
自発的なレビュヌ
Capfins.com ロゎ

Capfins.com からの回答

Thank you so much for the kind words!
It has been an absolute pleasure assisting you through this investment journey!

5぀星のうち1の評䟡

Fraudsters ( Scams )

Sharing my bad experience as I’ve been a victim by these fraudsters I have been phoned several times beginning of June by person called Alan Stuart to open an account with them in their platform and start investing money on sharing, which I never been involved or done that before.

I start with small amount of £400 they ask me to transfer the money from my bank account to a limited company bank account called MILLENNIAL MEDIA HOLDINGS which is dissolved company since January 2020 as part of their fraud platform for receiving transactions.

Couple of weeks after they have called me again and asked me to login to their platform and check the investment has been increased 31% and they asked me to increase the investment to £10,000 to become a premium customer as there is a lot of opportunity coming to the market and it’s the best time to invest now, I did agree to increase the investment as I have seen huge increasing in a short time they did ask me to transfer the £9500 from my bank account directly to their crypto wallet to avoid paying charges and taxes.

Week after I realise I have lost complete access to the money I send them, I have tried so hard to recover the funds from them I have make a lot of effort to negotiate, sent them a lot of emails speaking to them, but I didn’t get nowhere, as they always find the way for excuses and escalate the situation, they always twist the situation on their favourite once they have the funds you will never get it back and you will lose complete excess to your funds, based on my experience every time I request to get the funds back they ask me to login to the account and send withdrawal request and I did exactly what they said, the problem is every time I login, it said there is zero balance to request, then they ask me to close the trade I have tried, but their website not allowed me to do it, then they said don’t use your mobile phone device use a desktop and I have done that as well no success, and this is been going on for over a month now until I completely lost access to the account, on the end, they said my account has been compromised, login with this new password they sent to my email same problem, I cannot login.

Please be aware based on my experience, they do spend a lot of time and effort talking to you explain you how the market and Trading works they do ask you how much do you have saving what do you do for work if you been trading before etc, they do everything they can to get your trust on them, they do act very genuine and professional as part of their scam skill.

I have managed to recover the £400 through bank dispute, as the first payment it was send to the bank account belongs to the limited company which I have mentioned above, also I have made serious fraud allegation against them for the £9500 which is been linked to the first payment, the police, my lawyer and my bank they are working together to recover the money and get these fraudsters for justice.

My advice if you’ve been approached by phone call from them or if you have been a victim please report them to the police, UK government website, Action Fraud and Google Report Phishing.

2023幎8月11日
Capfins.com ロゎ

Capfins.com からの回答

Dear Hayder,

We would like to address your review as we take such feedback seriously and would like to share our side of the story, to avoid misleading information that may harm our business and our clients, as it seems you are determined to cause us harm by any means possible.

Your review states that you have been contacted by Alan Stuart. We have mentioned to you in the emails, we have no such employee in the company and never did. The person who helped you open your account was Mikael Ravani. Your account manager was then Frank Larsen, one of our most competent and experienced employees.

You then stated that you made a deposit to Millennial Media Holdings LTD, which is also not true as this entity is not related to us and never was. Moreover, we have replied to you in the emails that this entity has been dissolved 2 years ago, which is public information on the UK governments companies house website and the link to which we have shared with you on the emails.

Those are already two discrepancies.

Your statement that you weren't able to get anywhere when trying to send us emails are also completely false and misleading. Every email you send is recorded in our system and we have diligently replied to all of them, with detailed instructions on what you need to do to withdraw funds from your account. Here we are, replying to your accusations in the most detailed manner.

Here is how the situation looks from our side:

You have opened an account with us, to which you have admitted in the review above, although you confused Mikael Ravani with someone called Alan Stuart, who once again, has no connection to us. You then started trading and your account manager was Frank Larsen.

According to our records, you were unsatisfied at how fast you believed you could profit from trading online, with you confirming in the review above that it is your first experience.

After a month of trading and even making a profit, you verbally expressed that you wish to withdraw funds from your account. However, you haven't opened a formal withdrawal request on our platform, from your client area, which is an obligatory procedure due to regulations and compliance policies. You were told that withdrawing your available funds on the account will put the remainder of the account at risk as you have open positions that are in a negative, which may cause you to lose the rest of the capital, but you are not restricted in doing so. You then accused us of denying you access to your account, which is also completely false as you were then able to log into your account, which we can prove with records in our CRM systems.

You have full control of your trades and your account, and should you have wanted to close them and place a withdrawal request you could have done that in under 2 minutes altogether. As some of your trades were in a negative, we cannot close them from our side without your consent and without your written authorization.

Due to your lack of understanding of the concept of CFD trading, your account' functionality and laws and regulation in the Forex industry, you have wrongfully thought that you were being scammed.

We also have records of someone accessing your trading account from South Africa, the records of which we have shared with you over email requesting elaboration. If you have shared the login details with any third parties, this violates our policies and terms and conditions, hence your account is currently restricted and is pending an investigation.

We understand that the nature of our business can be challenging to comprehend, however, we are a fully regulated and licensed company, hence we will fight for our reputation and credibility, as it takes so little today to shatter the latter without providing any proof.

Respectfully Yours,

Capfins Team







5぀星のうち1の評䟡

Asked to leave a review.

I've recently been phoned twice by Adam at Capfins trying to persuade me to leave a review he sent me a link, so here it is.
I did deal with Capfins through Frank Larsen some months ago. I was approached on by Frank calling my mobile via a website concerned with crypto currency. The sales pitch was persistant and I was persuaded to invest a small amount.
I did some research on the site and capfins and contacted the FCA in the UK for their opinion.
As a result I was unsure that Capfins were legitimate so I withdrew my money albeit at a good profit in a very short period of time.
My concerns are The company were registered in St Vincent Caribbean now apparently owned and regulated by Archway Finacial Ltd registered in Mwali, a small island in the indian ocean of the east coast of Africa. Where would you go for redress if things wen wrong.
I've no proof of whether they're legitimate or not but advice from uk finacial regulation authority is avoid them.

2023幎8月24日
自発的なレビュヌ
Capfins.com ロゎ

Capfins.com からの回答

Dear Les,

Thank you for your review. We truly appreciate every feedback, even if it's a 1-star rating.

Adam reached out to you after a year to check in, given you became a client in June last year. As a part of our engagement process, we do request valued clients like you to provide reviews based on their experiences with us.

We'd like to clarify that we only contact those who have willingly signed up for our services, as was the case with you. All our communications, whether phone calls or emails, are conducted through official channels and are recorded for quality assurance and training purposes.

Frank Larsen diligently managed the account you initiated. He neither cold-called you nor procured your details from unauthorized sources.

The information we have aligns with what you provided during the registration process. If you wish, we can share the registration form you completed.

While we value your feedback, it's disheartening to see a 1-star review, especially after successfully achieving over 100% profits on your account within 3-4 weeks. You were also able to withdraw the entire amount, inclusive of profits, to your personal account.


Addressing your concerns about the FCA and our regulatory status: We have never claimed to be regulated by the FCA.
Given the nature of our services, such as cryptocurrencies and high-leverage accounts not recognized by the FCA, we operate under jurisdictions better suited to our business model and international clientele.

It's possible that being outside the finance industry might limit your understanding of its intricate workings. This could influence perceptions about business decisions like selecting jurisdictions. St. Vincent and other Caribbean islands, while offering tax advantages, are under British oversight.

Numerous businesses, regardless of their size or regulatory affiliations, register in these islands for tax benefits.

Furthermore, CySEC, one of the EU's largest regulators, is based in Cyprus, an island nation just like Seychelles, Vanuatu, BVI, Mauritius etc (Not to mention technically the UK is also an Island).. Many firms, which we cannot name due to legal constraints, opt for island registrations not to evade responsibility, but to leverage tax benefits and provide diverse account options to their clients. With each regulatory body comes specific restrictions that may not always align with client needs.

Please conduct some more research and give us a reason for those Giant Companies to be Regulated by the same authority as us.

We acknowledge that no company can claim 100% client satisfaction.

But your successful doubling of investments and smooth withdrawal process testifies to our dedication and legitimacy.

We humbly request you to reconsider your review in light of the entire experience.

In conclusion, it's regrettable that our relationship didn't meet your long-term expectations. We apologize if our request for feedback seemed burdensome.

If your sentiments about "not liking making money" remain, we respect them but are sorry that we might have exceeded your financial expectations in a short time frame.

Wishing you all the best, and we hope this clarification addresses your concerns.


Warm regards,
Capfins Group

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