New water softener - Provided very helpful initial advice regarding options and what would be involved. Come the installation day completed the work cleanly and efficiently. Very pleased and would re... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
No drama. Did the work on the date scheduled & seems to have done a competent job. Team were friendly, registered the warranty and gave us plenty of information. Also, really appreciated at the sales... もっと見る
Everything has been fine as I regularly purchase salt blocks bur recently the deliveries are taking weeks since the order and in the meantime there is no communication. Last time when I enquired I was... もっと見る
企業が回答しました
I am very satisfied with the service provided by Capital Softeners. My engineer, Spencer, was both punctual and professional throughout the visit. He did a fantastic job with a very challenging,... もっと見る
企業情報
当該企業による記述
We are your local, family run water treatment company specialising in water softeners and drinking water filtration systems. We also supply & install Quooker instant boiling taps.
連絡先
Unit 4B Great Northern Works, Hartham Lane, Hertford, SG14 1QN, Herts, 英国
- 01707691819
- info@capitalsofteners.co.uk
- capitalsofteners.co.uk
4.6
優良
218件のレビュー
ネガティブなレビューの 100％に回答しています
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この企業のTrustpilot 利用方法
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Great service
2026年3月12日
Great service and follow up
Great service and follow up to ensure I was satisfied and getting the results promised thank you.
2026年3月12日
自発的なレビュー
New water softener
New water softener - Provided very helpful initial advice regarding options and what would be involved. Come the installation day completed the work cleanly and efficiently. Very pleased and would recommend.
Update one year on ... no problems - all good.
2025年3月31日
I am very satisfied with the service…
I am very satisfied with the service provided by Capital Softeners.
My engineer, Spencer, was both punctual and professional throughout the visit. He did a fantastic job with a very challenging, small space under my sink, managing to neatly fit the Minimax M3 water softener, the additional pump, and the filter system. He took the time to explain everything to me clearly before he left.
The company was also very responsive, answering my email queries promptly during the booking and installation process. Overall, a great experience and I would definitely recommend them.
2026年3月6日
自発的なレビュー
Allways on time and great service
2026年2月3日
Direct Debit review???
This is a monthly direct debit. Must be the only company that needs a review of their D/D. I suppose I should give them 5stars for taking the money on time!!!!!
2025年12月13日
Capitalsofteners からの回答
Hi Mr Rose. Thank you for your feedback. The review emails are automatic when purchasing from our website. Subscriptions are seen as monthly purchases. Apologies if this is of inconvenience to you but the 1* review and sarcastic comment isn't appreciated or necessary
Efficient and great with good customer…
Efficient and great with good customer service! I loved the fact that they are not pushy. I am enjoy the water benefits of the water softener.
2025年10月10日
自発的なレビュー
I have used Capital Softeners for years…
I have used Capital Softeners for years and they continue to provide an excellent service. They are always polite, excellently priced and reliable.
2025年11月13日
Excellent service
Excellent service. Competitive pricing. Good communication. Friendly staff, thanks.
2025年10月2日
Prompt friendly delivery
Prompt delivery, deliverer went the extra mile bringing the salt into my house
2025年10月14日
Excellent service during and post installation
They suggested a great solution by locating the filters in the loft and out of the way. Their after installation support was very, very good.
2025年9月8日
Have been a long time customer from…
Have been a long time customer from home to home. Very reliable understanding and professional service always received. Would highly recommend Capital Softener.
2025年8月21日
Delivered on time & good price
Delivered on time. I have been using Capital Softeners for about a decade and have long ago stopped looking around for a better price.
2025年8月18日
Our annual service was carried out on time, in a very friendly manner and with efficiency
Our annual service was carried out
2025年8月20日
Good delivery for top up, even if needed a nudge
Recently ordered a top up for salt, had to wait quite a bit for delivery but the frustrating part was I didn't get the email with receipt and couldn't really track the progress - so ended up calling. Product and help on the call - all good but a bit to improve.
2025年8月11日
Capitalsofteners からの回答
Thank you for your feedback.
When ordering via our website you should receive an automatic confirmation email (this does sometimes end up in Junk mail) - this would be considered your receipt of purchase.
Our delivery time is 7-10 working days, which your salt was delivered within. Unfortunately we do not offer tracking as we do not use a third party for our deliveries. We carry out all deliveries ourselves. Although this is something we could take into consideration.
Capitalsofteners からの回答
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