Tiffany Cain was fantastic with open and honest answers and made my purchasing experience a real pleasure. She went through everything I could not have asked any more. It would be a pleasure deali... ãã£ãšèŠã
ã¬ãã¥ãŒã¯ã¬ãã¥ã¢ãŒã®å人çãªæèŠã§ãããããç¹å®ã®èšèŒå 容ãæ€èšŒããããšã¯ãããŸããããã ããããžãã¹äžã®ååŒãè¡ãããããšã確èªã§ããå Žåãã¬ãã¥ãŒã«ã確èªæžã¿ãã®ã©ãã«ãä»ããå ŽåããããŸãã詳现ã¯ãã¡ã
ãã©ããããŒã ã®å¥å šæ§ãç¶æãããããåœç€Ÿã®ãã©ãããã©ãŒã äžã®ãã¹ãŠã®ã¬ãã¥ãŒã¯ã確èªæžã¿ãåŠãã«ãããããã幎äžç¡äŒã§çšŒåããèªåãœãããŠã§ã¢ã«ãã£ãŠå¯©æ»ãããŠããŸãããã®ãã¯ãããžãŒã¯ãæ¬åœã®çµéšã«åºã¥ããŠããªãã¬ãã¥ãŒãªã©ãã¬ã€ãã©ã€ã³ã«éåããã³ã³ãã³ããç¹å®ããåé€ããããèšèšãããŠããŸãããã ãããã¹ãŠãæ€ç¥ã§ããããã§ã¯ãããŸããã®ã§ããæ°ã¥ãã®ç¹ãããããŸããããã©ãããç¥ãããã ããã詳现ã¯ãã¡ã
ã¬ãã¥ã¢ãŒã®ã³ã¡ã³ããèŠãŠã¿ãŸããã
Hassan from the Barnet branch made my experience a great one. He was very professional, polite, confident in his craft, which made me feel comfortable throughout the process of purchasing. Carplant... ãã£ãšèŠã
My review 6/8/26 Firstly I stand by my review in its entirety as being true My daughter was not given back her licence the sales person had taken it and did not return it and as I said it took ma... ãã£ãšèŠã
The car planet Aftersales team have been fantastic. Ahmad from Aftersales has given me great âfirst classâ customer service, and has resolved the problem I had swiftly and efficiently. Thank you to Am... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
äŒæ¥æ å ±
Car Planet ã«ã€ããŠ
åœè©²äŒæ¥ã«ããèšè¿°
Select. Secure. Drive.
Here at Car Planet our mission is to transform the nationâs car shopping experience.
All Car Planet stock is carefully handpicked and undergoes a 150 point inspection at our preparation hub.
You can purchase your next car online from the comfort of your home and have it delivered to your doorstep in as little as 48 hours, with a 7 day money back guarantee.
Alternatively, we offer viewings at our Watford site where our friendly staff will help you every step of the way.
Every car purchased comes with a free 12-month AA breakdown cover plan and a standard warranty, with the option to extend to 36 months.
We also plant a tree with every car you buy.
Your Car, Our Planet :)
é£çµ¡å
Cinnamond House, Baldwins Lane, WD3 3RT, Rickmansworth, è±åœ
- 01923609482
- sales@car-planet.co.uk
- car-planet.co.uk
3.8
ã»ãŒæºè¶³
6026件ã®ã¬ãã¥ãŒ
顧客ã«ã¬ãã¥ãŒãäŸé ŒããŠããŸã
ãã®äŒæ¥ã¯ãããžãã£ãããã¬ãã£ãããåããã顧客ã«ã¬ãã¥ãŒãäŸé ŒããŠããŸãã
ãã¬ãã£ããªã¬ãã¥ãŒã® 94ïŒ ã«åçããŠããŸã
éåžž1é±é以å ã«åç
ãã®äŒæ¥ã®Trustpilot å©çšæ¹æ³
ã¬ãã¥ãŒãè©äŸ¡ã®ååŸæ¹æ³ãã¹ã³ã¢ãªã³ã°ãã¢ãã¬ãŒã·ã§ã³ã®ããã»ã¹ã«ã€ããŠç¢ºèªããã
Extremely helpful knowledgeable guys
Extremely helpful knowledgeable guys, not at all pushy, answered any questions we had so we understood. We were very happy with the whole way through. Thanks guys.
2026幎7æ31æ¥
Car Planet ããã®åç
Thank you so much for your wonderful review! We're delighted to hear that our team was helpful, knowledgeable, and made you feel comfortable throughout the process without any pressure. It's great to know all of your questions were answered clearly and that you were happy with your experience from start to finish.
Your kind words mean a lot to us, and we'll be sure to share your feedback with the team. We hope you enjoy every mile in your new car, and thank you again for choosing Car Planet.
Kind regards,
Car Planet
Qaim is a very polite salesman and wasâŠ
Qaim is a very polite salesman and was very helpful BUT the whole experience has left me absolutely frustrated. Spent 5 hrs in the Watford branch 27.7.26 when system crashed. My car was to be delivered next day at 2. Didnât arrive until after 5, even though i explained I had an appointment at 5 which I had to cancel. No documentation delivered, informed them I needed the new keepers slip as proof of being the new owner, to enable me to obtain my local parking permit, been calling every day for past 6 days and getting passed from pillar to post. Customer service just keep transferring to people who never answer.
Please make you have absolutely every documentation needed before you leave as you may find it beyond impossible to receive it afterwards
2026幎7æ27æ¥
Car Planet ããã®åç
Hi Jennifer,
We are sorry to hear about your experience, and someone from our team will be in touch shortly to discuss this.
Kind regards,
Car Planet
Excellent costumerâs service thanks toâŠ
Excellent costumerâs service thanks to Tiffany
2026幎7æ27æ¥
Car Planet ããã®åç
Dear Customer,
Thank you for your kind review. We're delighted to hear that Tiffany provided you with excellent customer service. Weâll be sure to pass on your positive feedback to her.
Thank you for choosing Car Planet, and we appreciate your support.
Kind regards,
Car Planet
They were very professional and veryâŠ
They were very professional and very helpful. Went to see a car loved it but the journey was back on a motorway which I canât do so they offered to drop it off that same day. Definitely will go back in 3 years to swap over for another car.
2026幎8æ1æ¥
Car Planet ããã®åç
Dear Customer,
Thank you for your wonderful review. We're delighted to hear that you found our team professional and helpful, and that we could make your experience even easier by delivering your car the same day.
Itâs fantastic to know that you're already planning to return in the future. We truly appreciate your support and look forward to helping you with your next vehicle in a few years' time.
Kind regards,
Car Planet
The worst service ever!!!
I just wanted to express my deep disappointment with the lack of professional customer service on your part. I am referring to the Barnet location, where I purchased a car yesterday that was supposed to be delivered to me today following a scheduled service. Unfortunately, neither the service nor the delivery donât took place due to a lack of responsibility and professionalism in handling me as a customer. Regrettably, I have no choice but to cancel the purchase and report the matter to the Financial Ombudsman regarding the losses I have incurred.
2026幎8æ1æ¥
Car Planet ããã®åç
Dear Customer,
Weâre sorry to hear about your experience and would like to look into this for you immediately.
Please email us at: support@car-planet.co.uk with your name, booking name/registration (if different) and a contact number. A member of our team will then be in touch to assist.
Kind regards,
Car Planet
Had a great day at car planet
Had a great day at car planet, found the right car, was all done and dusted by the end of the day.
Paperwork sorted new mot and back home. Well done
2026幎7æ30æ¥
Car Planet ããã®åç
Dear Customer,
Thank you for your fantastic review. We're delighted to hear that you found the right car and that everything was completed smoothly in just one day. Itâs great to know the paperwork, new MOT, and overall process all met your expectations.
Thank you for choosing Car Planet, and we wish you many happy miles with your new vehicle.
Kind regards,
Car Planet
AVOID AT ALL COST
Please do not get fooled by the prices . This company is a complete fraud . I was fooled by the price . They sold me a damage car online without disclosing in June. Promises after promises to pick up and fix the damage . The after sales team lie one after the other . From Cara , ZIyad and Sababa hossain. Iâve been calling them daily and emailing and they ignore . PLEASE AVOID . The Miah Brothers need to sort this out and fear God they are cheating people big time .
2026幎6æ30æ¥
èªçºçãªã¬ãã¥ãŒ
Car Planet ããã®åç
Hi,
We understand your frustration, and we also understand there are a few members involved in your issues. We are liaising with the aftersales team to ensure they maintain swift communication with you.
Kind regards,
Car Planet
Really good staff
Really good staff. We dealt with Haroon who helped us pick up our dream family car and was really helpful and great to talk with.
2026幎8æ1æ¥
Car Planet ããã®åç
Dear Customer,
Thank you for your fantastic review. We're delighted to hear that Haroon provided you with such helpful and friendly service while helping you find your dream family car. It's wonderful to know he made the experience enjoyable from start to finish.
Weâll be sure to pass on your kind words to Haroon. Thank you for choosing Car Planet, and we wish you many happy miles with your new vehicle.
Kind regards,
Car Planet
The car planet Aftersales, Ahmad
The car planet Aftersales team have been fantastic. Ahmad from Aftersales has given me great âfirst classâ customer service, and has resolved the problem I had swiftly and efficiently. Thank you to Amna too for great customer service, and for being so helpful. Really appreciate as I know your team is busy! Thank you for the great service.
2026幎7æ28æ¥
èªçºçãªã¬ãã¥ãŒ
Car Planet ããã®åç
Dear Customer,
Thank you for your wonderful review. We're delighted to hear that our Aftersales team provided you with such a positive experience. It's fantastic to know that Ahmad delivered first-class customer service and resolved your issue quickly and efficiently, and that Amna was also so helpful and supportive throughout.
Weâll be sure to pass on your kind words to both Ahmad and Amna. Thank you for choosing Car Planet, and we truly appreciate your support.
Kind regards,
Car Planet
Munirah's delight
Munirah's customer relations skills were exceptional. I found her re-assuring and she kept me informed through the process of my car being taken in for a minor repair to my rear sensors. Munirah called me frequently which gave me confidence that she would resolve the issue satisfactorily, despite my initial reservations. Thank you, Munirah.
2026幎7æ31æ¥
èªçºçãªã¬ãã¥ãŒ
Car Planet ããã®åç
Thank you so much for taking the time to leave such a thoughtful review. We're delighted to hear that Munirah's customer service made such a positive difference to your experience.
It's wonderful to know that her reassurance, regular communication, and commitment to keeping you informed gave you confidence throughout the repair process. We'll be sure to pass on your kind words to Munirah, who will be thrilled to know her dedication was appreciated.
Thank you for placing your trust in Car Planet. If there's ever anything else we can assist you with, please don't hesitate to get in touch.
Kind regards,
Car Planet
I purchase a Mercedis benzGle fromâŠ
I purchase a Mercedis benzGle from CARPLANET on the 16 march 2026 they sold me a car that have engine problems and they MISLED ME BY not servicing the car and they told me they did ,The last service was21/01/2025 and i bought the car on the 16 march 2026 the adblue light came on on the 7may 2026 and i top up the adblue with 10 litre and the light was still on, In 2 months after buying the car start giving many problems also i got 6 months warranty which comes with the purchase of the car also i purchase extra 3 years warranty from the company the car stop driving on the 4 june 2026 the RAC sad the car wasnt fit for purpose they collected the car and bring it to them and they refuse to fix the car saying i drive the car without adblue which is not true i told them to undwind the deal they refuse CAR PLANET IS NOT A RELIABLE CAR COMPANY PLEAS DO NOT GO THERE FOR YOUR OWN PEACE OF MIND have invoice to confirm
2026幎3æ16æ¥
èªçºçãªã¬ãã¥ãŒ
Car Planet ããã®åç
Hi,
We are sorry to hear that you remain dissatisfied with the outcome of your case. However, we do feel that this review does not accurately reflect the circumstances.
As previously communicated, we initially accepted the vehicle into our workshop and were prepared to investigate and repair the reported concerns. Following a full diagnostic inspection, multiple technicians independently reached the same conclusion regarding the cause of the fault. Based on their findings, it was determined that the issue was not due to a pre-existing defect but was consistent with driver-related factors. Unfortunately, this meant we were unable to accept liability for the repairs.
These findings have been documented by our technicians and have been communicated to you throughout the process. The same information has also been shared with your finance company as part of their review.
Despite this, we have continued to assist you by discussing alternative options, including a part exchange, privately arranged repairs, and complimentary delivery to minimise any inconvenience.
Furthermore, as a gesture of goodwill, we stored your vehicle at our premises for approximately one month while you were away on holiday. Ordinarily, storage charges may apply in such circumstances; however, we chose not to charge you any storage fees in an effort to support you during this matter.
We appreciate that this is not the outcome you were hoping for, but we do not believe it is fair to suggest that we have refused to help. We have investigated the matter thoroughly, considered the available evidence, and provided our position based on the technical findings, while also making additional goodwill gestures to assist you where possible.
Kind regards,
Car Planet
I do not recommend
I do not recommend, I sell defective cars and they are not serious
2026幎7æ29æ¥
Car Planet ããã®åç
Hi,
A member of our team called you, and you mentioned everything was fine. We are sorry to hear this, and someone will be in touch.
Car Planet
Kind regards,
Car Planet ããã®åç
Thank you for your fantastic review! We're delighted to hear that you received absolutely brilliant service. Your kind words mean a great deal to our team, and we're grateful you chose Car Planet.
We hope you enjoy your new car, and we look forward to welcoming you again in the future.
Kind regards,
Car Planet
Very good customer service andâŠ
Very good customer service and reasonable price with good condition cars.
2026幎7æ28æ¥
Car Planet ããã®åç
Dear Customer,
Thank you for your kind review. We're delighted to hear that you were pleased with our customer service, competitive prices, and the quality of our vehicles.
Thank you for choosing Car Planet, and we appreciate your support. We wish you many happy miles with your new vehicle.
Kind regards,
Car Planet
We choose right car and your serviceâŠ
We choose right car and your service is help the need to satisfy our mind .
2026幎7æ28æ¥
Car Planet ããã®åç
Thank you for taking the time to share your review. We're delighted to hear that you found the right car and that our service helped give you confidence and satisfaction throughout the process.
Providing a helpful and reassuring experience for our customers is very important to us, and we truly appreciate your kind feedback. We hope you enjoy your new car and thank you for choosing Car Planet.
Kind regards,
Car Planet
Car Planet ããã®åç
Thank you for your lovely review! We're delighted to hear that you found our team friendly, caring, and welcoming.
We really appreciate your kind words and are grateful you chose Car Planet. We hope you enjoy your new car and look forward to welcoming you again in the future.
Kind regards,
Car Planet
Avoid at all costs
Avoid at all costs. Currently in a legal dispute as we were sold a faulty car which they have failed to repair or provide a refund for. Calls and emails go entirely unanswered by after sales team. Do not under any circumstances purchase from this company.
2026幎7æ1æ¥
èªçºçãªã¬ãã¥ãŒ
Car Planet ããã®åç
Dear Customer,
Weâre sorry to hear about your experience and would like to look into this for you immediately.
Please email us at: support@car-planet.co.uk with your name, booking name/registration (if different) and a contact number. A member of our team will then be in touch to assist.
Kind regards,
Car Planet
Promises not kept Kaleem Mehmood
When I went to collect my car the items that were promised were not delivered, the car was supposed to have a full valet done ready for collection, fuel was supposed to be added as tank was empty and number plate clips were supposed to of been replaced, as promised by Kaleem Mehmood. I was booked in for 6pm for collection when I arrived the car was in exactly the same spot I had parked it in after test drive and was filthy I was seen at almost 8pm with other customers arriving after me seen first its only because I complained to the manager I was seen next, the car had not been washed the service was appalling I was told I could bring the car back and they would put this right I have emailed Kaleem twice and he hasn't even had the decency to reply.
2026幎7æ20æ¥
Car Planet ããã®åç
Hi,
We are sorry to hear about your experience, and a member of our team will be in touch shortly.
Kind regards,
Car Planet
We are happy with the car that we haveâŠ
We are happy with the car that we have bought from Car Planet Watford, and we are satisfied with the excellent service from there. Thank you!
2026幎7æ28æ¥
Car Planet ããã®åç
Dear Customer,
Thank you for your kind review. We're delighted to hear that you are happy with your car and satisfied with the excellent service you received at Car Planet Watford.
We truly appreciate your feedback and thank you for choosing Car Planet. We wish you many happy miles with your new vehicle.
Kind regards,
Car Planet Watford
âââââ
âââââ
Absolutely terrible customer service from start to finish.
The staff had very little knowledge about the Ghost immobiliser fitted to the car and were unable to answer basic questions. After my finance was approved, communication was extremely poor. I made several calls but received no response, leaving me completely in the dark.
Before collection, I informed the dealership that I would be arriving the following morning and specifically asked for the car to be washed and ready. When I arrived, the car had not been cleaned, and I was forced to wait an extra hour while they prepared it. This should have been done before my arrival.but car was still not clean inside properly it was dusty.
The whole experience felt unprofessional and disorganised. Buying a car should be an exciting experience, but instead it was frustrating and stressful due to poor communication, lack of product knowledge, and failure to prepare the vehicle as promised. I would not recommend this dealership based on my experience.
2026幎7æ29æ¥
Car Planet ããã®åç
Dear Customer,
Weâre sorry to hear about your experience and would like to look into this for you immediately.
Please email us at: support@car-planet.co.uk with your name, booking name/registration (if different) and a contact number. A member of our team will then be in touch to assist.
Kind regards,
Car Planet
Trustpilot ãšã¯ã¹ããªãšã³ã¹
Trsutpilot ã®ã¬ãã¥ãŒã¯èª°ã§ãæžãããšãã§ããŸããã¬ãã¥ãŒãæžãã人ã«ã¯èªåã®æžããã¬ãã¥ãŒããã€ã§ãç·šéãããåé€ãããããæš©éãããããããã®ã¬ãã¥ãŒã¯ã¢ã«ãŠã³ããã¢ã¯ãã£ãã§ããéã衚瀺ãããŸãã
ãã©ãããã©ãŒã ä¿è·ã®ãããå°éããŒã ãšé«åºŠãªãã¯ãããžãŒãé§äœ¿ããŠããŸããåœã¬ãã¥ãŒãšã®éãã«ã€ããŠã®è©³çŽ°ã¯ãã¡ãããäžèªãã ããã
Trustpilot ã«ãããã¬ãã¥ãŒ ããã»ã¹ã®è©³çŽ°ã«ã€ããŠã¯ãã¡ããã芧ãã ããã
ããã¬ãã¥ãŒãæžãããã®8ã€ã®ãã³ããã芧ãã ããã
確èªãè¡ãããšã§ãTrustpilot ã«æçš¿ãããã¬ãã¥ãŒã [LINK-BEGIN-PEOPLE]å®åšã®äººç©[LINK-END-PEOPLE] ã«ãã£ãŠæžããããã®ã§ããããšã®ä¿èšŒã«ã€ãªãããŸãã
ã¬ãã¥ãŒã«å¯ŸããŠã€ã³ã»ã³ãã£ããæäŸããããéžæçã«ã¬ãã¥ãŒãäŸé Œãããããããšã¯ãTrustScore ã«ãã€ã¢ã¹ãçãå¯èœæ§ããããŸãããã㯠åœç€Ÿã®ã¬ã€ãã©ã€ã³ã«åããŸãã